Why airplane food sucks–a scientific explanation

We all like to gripe about airline food, especially here at Gadling. Last year we even came up with a challenge to see if you could tell airline food from army food. (I bombed that quiz)

Now scientists have discovered a possible explanation for the pervasive blandness we experience at 35,000 feet. In a new study, a team from Unilever and the University of Manchester has discovered that background noise affects the way we taste food. Volunteers were blindfolded and given a set of earphones. They ate various sweet, salty, and crunchy foods while listening either to loud or soft white noise or silence. The volunteers were asked to rate how much they liked the foods as well as how sweet, salty, or crunchy they were.

Louder noise made the sweet and salty ratings go down, while crunchiness went up. Also, how much the subjects liked their food was reduced the more noise they heard. One researcher suggested that the brain is distracted by the noise and is therefore less focused on perceiving flavor.

So don’t blame the cheap ingredients, the mass production, or the plastic containers. . .it’s the white noise that’s making you gag!

[Photo courtesy user andreakw via Gadling’s flickr pool]

Planes, trains, or automobiles: local delicacies make memorable mobile meals

As a food and travel writer, I log a lot of air and land miles, but I can count on one hand how many airline meals I’ve eaten. Even as a kid-admittedly the most irritatingly picky eater on the planet-I refused to choke down in-flight chicken the texture of sawdust, or boiled-to-death pasta and vegetables. My parents, at their wit’s end, finally gave up. Ordering pizza the night before a plane trip became a ritual, because I’d eat the leftovers once airborne (after scraping off the sauce, but I digress).

In some ways, things have changed. I will now eat anything, often to the detriment of my health, for the purposes of work, or a good story. Dog, insects, horse; I don’t get all the fuss over the Donner Party. I will not, however, eat airline, train, heat-and-serve gas station, or ferry fare, unless I’m being paid to do so. I’m not trying to be a food snob. I just find institutional food repugnant, because it usually takes like ass. Don’t even get me started on the nutritional aspects. And in my defense, I have a serious weakness for Kraft Macaroni & Cheese. No, I skip mass transit meals because one of the greatest joys of travel is trying new foods.

I prefer to use my captive travel time to savor local produce and products purchased from farmer’s markets, food halls, street food vendors, or take-away joints. It’s generally the best, as well as cheapest, way to eat on the go, and it’s a great way to experience the food culture of a country or region, even if you’ve never left the United States.
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When I’m in Honolulu, I pick up the fat, juicy, char siu pork-stuffed manapua (steamed dumplings) from Libby Manapua (conveniently located en route to the airport). I’m not alone; the little shop’s pink cardboard cake boxes are a frequent site on inter-island and Mainland-bound flights.

In Naples, I’ve brought calzone and the makings for an impromptu insalata Caprese on the train, and done the same with majouba from Marseilles. On flights I’ve scarfed down Argentinean empanadas, Singaporean sticky rice stuffed with pork, and this soy custardy thing studded with slippery bits of florescent tapioca from Bangkok. I also load up on interesting snack foods: Peruvian cancha, fried fava beans in Ecuador, Mexican tamales, Vietnamese roasted chestnuts, and mochi from Asian groceries in Australia. And under no circumstances should you depart Miami without cuban pork sandwiches from Palacios de los Jugos, in Little Havana.

My favorite mobile meal, however, was a picnic I assembled for a 15-hour train ride from Provence to Madrid. I was staying in the village of Cassis, which is famed for its bustling farmers market. En route to the train station, I hit the market, picking up a couple of different crottins (small rounds of goat cheese), bread, pâté, sausage, and a handful of plump, crimson cherries. A bottle of Bandol rosè from the nearby village of the same name also helped to pass the time.

If you live somewhere known for its local ingredients or dishes, it’s just as easy to assemble a memorable meal to take en route to your destination. One of the most thoughtful gifts I’ve ever received was when a chef friend dropped off a pre-flight bag lunch for me to take on a flight. In it were some of his favorite things from the Berkeley farmer’s market: a loaf of crusty, country-style levain, a round of chevre, and a fat, juicy peach. I arrived at my destination sated and happy. That’s the experience that made me stop making do with meals of soggy, lukewarm sandwiches from home, or Power Bars (although I always have plenty stashed in my day pack for emergency snacks).

A few tips on portable meals:

If you don’t travel light or are on a road trip, keep a small Tupperware container to hold fruit, to prevent it from bruising, or a single-serving-size insulated or neoprene bag to keep perishables cool.

If you backpack, as I do, you can still get away with carrying a few essentials: pocketknife (unless you’re carry-on only), and a wine opener. Carabiners are good to clip on your daypack, as they aid in holding purchases.

If you’ve purchased meat (even if it’s cured), dairy products, honey, or produce, be prepared to consume it en route- you won’t be able to take if off the plane or over borders. At least, not legally. This can also apply on domestic flights, usually in regard to produce.

Do be considerate of your seatmates. If you’re traveling Stateside, or in places where fragrant/heavily spiced cuisine isn’t the norm, skip it. Because hell on earth is being stuck on a plane next to someone eating a warm tuna sandwich. Also, it’s good form, as well as a cultural imperative in some countries, to offer your neighbors a little snack.

Most cultures have foods, such as a variation on dumplings, that are ideal for transit. In Asia and India, food hawkers often sell food on the train or in stations. These may be some of the best, most authentic eats you’ll find, but be forewarned that few things ruin a long train or bus ride like foodborne illness. Only buy fresh, hot food from busy vendors, bring bottled water, and carry a box of Imodium (seriously). Happy travels!

Chile-Citrus Olives

The whole point of travel picnics is to make do when you can’t cook, but I make these olives to take on road trips. They also make nice cocktail snacks or a casual accompaniment to a cheese plate. They’re typical of the type of prepared food you’ll find in many Mediterranean and Middle Eastern markets.
serves 4

10 oz. dry cured or green olives, or combination of the two, such as Moroccan or Picholine
3 or 4 strips of orange peel (not zest- use a vegetable peeler to cut wide strips, avoiding any pith)
2 cloves garlic, gently crushed
2 pinches red chile flakes
1 to 2 T. extra virgin olive oil

Combine all ingredients in a small saucepan over medium low heat, adding more olive oil if too dry. Warm until heated through, then remove from heat, transfer to small bowl, and allow to sit one hour, so flavors develop.

FDA report claims airline food could pose major health hazard

An inspection report by the Food and Drug Administration has uncovered some pretty disgusting finds after visits to airline catering kitchens. The inspections took place at U.S. kitchens of Gate Gourmet, LSG Skychefs and Flying Food Group. These three make up the majority of aviation catering.

During the visits, FDA inspectors found food stored at unsafe temperatures, unclean equipment, poor employee hygiene, flies, live roaches and other pests.

A public sanitation consultant hired by USA Today went over the findings, and had the following to say:

“In spite of best efforts by the FDA and industry, the situation with in-flight catered foods is disturbing, getting worse and now poses a real risk of illness and injury to tens of thousands of airline passengers on a daily basis.”

Naturally, when presented with the results, the three catering firms pledged to take matters “very seriously”, but the fact remains that this is not the first time hygiene and sanitation has been an issue with airline catering. One catering facility has failed to meet FDA standards for the past two years – with floors testing positive for listeria along with ants, flies and other pests.

Even though many domestic airlines stopped feeding passengers in coach, business and first class passengers still get fresh meals, and you’ll also be fed on long haul domestic and international flights. Sooner or later an entire plane full of passengers is going to become violently ill, which is probably the only way the filthy kitchens will really be “taken seriously.”

What are your thoughts? Take the survey!

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[Image from: AFP/Getty Images]

Healthy travel: a tip list

You can never have too much travel advice, in my opinion. You can have bad travel advice, but the folks at online travel news site eTurboNews have compiled a great list of tips designed to help you keep your arteries unclogged and your spine in alignment while you fly or road-trip this summer. Nothing new or ground-breaking, but definitely worth repeating.

Part of the list is dedicated to finding more nutritious alternatives to fatty, sodium-laden airport and airline fare. Since childhood, I’ve possessed a deep phobia of airline food, so I’ve always brought my own in-flight meals. Now that tight-fisted domestic airlines are depriving passengers of even a bag of pretzels, all the more reason to hit the grocery store the day before you travel. If you frequently travel last-minute, make sure you keep a stash of healthy snacks, such as unsweetened dried fruit, granola bars, or nuts in the pantry so you can grab-and-go.

There’s good advice, too, on little things you can do to avoid tweaking your back or neck, and preventing those unsightly varicose veins. I would add that deep vein thrombosis (DVT) is a much more serious, life-threatening issue on long-haul flights. Get up once an hour and take a lap around the plane, and move your legs by doing some stretches in your seat. Happy, unbloated, limber travels!

[Via shine.yahoo.com]

Travel Trends: Airlines spending less on food in 2010, but are healthier options around the corner?

Given the harsh economic conditions in the airline industry and the hyper-competitive market, it’s not surprising to find that the top US airlines have cut back the average amount of money spent on passenger meals.

According to the US Government’s Department of Transportation, from a high of almost $6 per person in 1991, to an average cost of $3.58 per passenger in 2009, the costs per person for food expenses has decreased by roughly $2.60. (NOTE: the chart above shows a forecasted figure of only $3.07 per passenger in 2010 — which would be an all-time low.)

Of course, not all airlines are created equal. Some pay a little more per passenger for food, like Alaska Air, while others invest next to nothing (we’re looking at you, Southwest). However, while not all carriers are the same, they all face the same challenge – how to manage food and service costs while at the same time giving customers what they want.

In the last few years, some carriers have been actively trying to change their airline food service while others are touting a low cost, no-frills approach; this partially explains the wide divide among carriers and the periods where spending increases.

What’s next for airline food?
Gregg Rapp, from Menu Technologies, has over twenty-five years of experience working with Casinos, the Cruise Ship Industry, and various restaurants. Rapp says:

How we present menus and healthy foods to kids from a marketing perspective can influence how our kids perceive healthy foods. Many of the airlines list their menus in the sky magazine. They could do much with the descriptions and placement to make this more appealing to kids and adults, including using the web to create characters and branding for the value of eating healthy.

Rapp recommends reading Mindless Eating from Cornell University’s Dr. Brian Wansink as an excellent way to understand how we pick up our cues on what to eat. Wansink is a Stanford Ph.D. and the director of the Cornell University Food and Brand Lab and has spent a lifetime studying hidden cues that determine how much and why people eat.

Vanessa Horwell, the Chief Visibility Officer at TravelInk’d, a PR and communications firm for the travel industry, tells us:

There are some huge developments taking place in airline food. In traditional airline foodservice, there is what is known as ‘junking’. This is the wasted food from the plane which actually costs more to dispose of than the cost of the meal itself and is a significant cost/overhead burden.

As carriers look ways to reduce costs, they are looking to technology for tighter controls on inventory, and targeting their offerings to what passengers actually want. Horwell continues:

Airlines are trying to deliver higher quality foods, and trying to shun the image of nondescript foods packaged in plastic containers. There is a lot of innovation through partnering with the restaurant industry and carriers teaming up with restaurant chains and chefs to “co-brand” their menus. This in turn has great appeal to a traveling public that is already familiar with a food or restaurant brand and can expect quality and consistency; an example is Air Canada where they serve Quiznos. It is a familiar brand and there is consistency across their network. Customers can now order their food vouchers directly in the booking path with their flight, and savvy airlines will be marketing their “celebrity chef” branded content at that time to encourage customers to book and order food ahead of time.

Airline food gets healthier, salads leading the way
Recently, Tom Douramakos, chief executive of GuestLogix, a company based in Toronto that makes the hand-held devices and software used by most North American carriers for in-flight sales, said carriers generated a net profit of only 5 or 10 cents on a $10 sale of in-flight food.

Douramakos’s Executive VP of Global Sales Brett Proud, tells Gadling, “Hand-held devices and software are making a huge difference with airline costs and customer service in the airline food industry.”

GuestLogix first started in 2006 by working with American Airlines. They used 3000 hand-held devices to use as a cash register on board, while also using the software behind the scenes to help the airlines provision the right products for each specific flight as a response to a changing trend. Since then, they have developed long term contracts with many of the domestic, European and Asian carriers.

Proud says, “About 8 or 9 years ago, services such as food, baggage, and even drinks were included in the price of a ticket, but in the last decade or so, the model has changed and the service package has become unbundled. Things like food, entertainment, and baggage are being billed separately.”

For the carriers that offer them, the top-selling item on board, is always some type of salad.

Those carriers in the top 10th of their service group are making roughly $.70 – .90 more per passenger

Currently, the Benchmarked Food product mix is about 42% fresh food items and 58% snacks, with a trend moving towards the healthier items.

By managing wastes and improving forecasting, airlines can afford to offer better quality, which is right in line with the feedback customers are giving them — they don’t want peanuts or cookies, they want a reasonably-priced healthy salad, a fresh sandwich or cheese and cracker platter.

Of the current GXI airlines, the top 10th Percentile Product Mix is 15% fresh food and 85% snacks.

The impetus to change can be seen in the last pie chart, indicating that of the 15% of the current top 10th percentile product mix, fresh food sales make up 85% of total revenues.

Today, globally, against all on-board revenues, junking costs are running 2% to 7%, making a great case for better provisioning, better in-flight cost management (where attendants can reduce prices later in the day to keep product moving), and offering the right mix of products, preferably pre-ordered that customers want.

This airline travel trend may show an increase in cost but also an increase in quality, service and more healthy options.

Data Sources:

CNN, Michelle Obama Obesity Campaign, 2/9/2010
GuestLogix
In Flight Food Tries to be Tasty
Menu Technologies
Bureau of Transportation Statistics, Form 41 Financials

See more Travel Trends.