How Frequent Fliers Might Be Affected By Airline Merger

by Chris Owen on
Speculation seems to be running rampant about potential losses to frequent flier accounts via the merger of American Airlines with US Airways. A new study recently analyzed American Airlines AAdvantage program and US Airways Dividend Miles program and found several pros and cons, many depending on which airline’s existing program is adopted for both.

Comparing programs, TravelNerd looked at some possible scenarios and came up with some interesting “what if?” results. Not all are bad either. US Airways members would come out ahead, for example, if the combined airline sticks with American’s meal program, enjoying meals on three-hour flights.

That’s good news. Not-so-good news: increased baggage fees could be a result as well. If the American Airlines program is adopted for both airlines, US Airways passengers will have to pay $25 more for three or more bags, and $10-$25 more for overweight bags

Thinking the new alliance means less countries, TravelNerd says US Airways will say goodbye to Star Alliance and join Oneworld, so Dividend Miles members will lose access to 44 countries.On the other hand, I am a member of both loyalty programs and received emails from each saying not to worry and that everything will stay the same. TravelNerd cries foul.

“Airlines are aware that mergers make consumers nervous and will send newsletters to members to ensure that their miles and status are safe,” Amy Lee TraveNerd Senior analyst told me via email. “This is true there are usually no changes in the short term.”

But Lee believes that change is coming and once the merger is complete and has passed government regulations, the streamlining will begin.

“One way they plan to do this is to bring Dividend Miles members into their AAdvantage program,” notes Lee. “In the American Airlines Merger Investor Presentation, they wrote, “US Airways members join AAdvantage, the first and best developed loyalty program in the world.” This implies that they plan to maintain one loyalty program – presumably AAdvantage since American Airlines brand will be taking the helm of this merger.”

Travelnerd points to the United-Continental merger as an example, noting that merger was announced in May 2010 but frequent flier accounts were not linked until March 2012.

More bad news from the study is the notion that more members equals less upgrades. TravelNerd predicts that with a combined total of over 101 million members, frequent fliers will have a tough time upgrading their seats.

Our first thought: Why? Are they going to sell off a bunch of planes? We’ve heard nothing of decreased capacity.

“Regarding upgraded seats, you’re right there are going to be the same number of seats available,” replies Lee. “However, Dividend Miles members currently enjoy many upgrades due to their smaller frequent flier program (30 million members). Once the merger finalizes, the AAdvantage members (71 million members) will make it harder for the Dividend Miles members to enjoy as many upgrades as they currently do because of the increased number of frequent fliers.”

Admittedly, much of what we have here is speculation. But if Merger History 101 tells us anything it’s that change is inevitable. It will be interesting to see how it plays out.

For a closer look at the merger from an unbiased source, we turn to public broadcasting and their sobering view on the topic:




[Photo Credit- Flickr user the queen of subtle]

Some Of The Many Ways To Get Kicked Off A Plane

by Chris Owen on

When getting ready for take-off of any flight, we can take our seat promptly upon boarding the plane, stow our gear, be courteous to our fellow travelers and use electronic devices until instructed to power them down. Those activities are all just fine. On the other hand, smoking in the lavatory, joking about bombs or otherwise disrupting operation of the aircraft are serious matters that can get us kicked off the plane. But what other actions taken on board a commercial airliner can get us in trouble?

Checking in with Law.com‘s legal blog watch, the list is long.

  • Stripping naked or saying the F-word can get you escorted off the plane.
  • Get into a fist fight with the passenger in front of you who reclines their seat in the air and the pilot may turn the plane around and return to the airport, escorted by a pair of F-16 fighter jets
  • Pretending to be a soldier to get a complimentary upgrade to first class can not only get you kicked off the plane, but result in being arrested. The charge: second-degree impersonation.
  • Inhaling from an electronic cigarette or throwing bags of snacks at flight attendants can result in a charge of “interference with the flight crew,” a federal offense that will cause the FBI to greet you when the plane lands.
  • Take a photo of the name tag of a less-than-helpful flight crew member can get you on the No-Fly list, if not arrested.
  • Dress code violations like wearing short denim shorts that make it unclear whether ladies are wearing panties, especially when those shorts are worn with a baggy T-shirt can get you kicked off the plane.
  • Breastfeeding and children can be a problem. Breastfeeding without being covered up can result in public humiliation and threats of removal from the plane. In the same folder we find that children must behave. Throwing a fit on the plane may result in a return to the gate and the child’s entire family being removed from the plane for the safety of all customers and crew members on board.
  • Be careful what you watch on electronic devices. Passengers are not allowed to view what might be deemed “horrific” child pornography on their laptop during the flight. Do so and be apprehended by police upon landing and charged with possession of child pornography.

“You might think that after (21 volumes) of Things You Can’t Do on a Plane, that we’d have exhausted the list of things you can’t do on a plane,” says Legal Blog Watch. “Nope! The list grows daily.”



[Photo credit – Flickr user Nigel Horsley]

Airline Adds Live TV To In-Flight Entertainment Choices

by Chris Owen on

Emirates Airlines has raised the bar on in-flight services for quite some time, offering over-the-top amenities like a shower in first class, Bvlgari amenity kits, dine-on-demand service and more. Now, Emirates has figured out how to add live TV from a variety of sources.

“Installing the type of satellite communication that allows live TV on an aircraft is no easy feat,” said Adel Al Redha, Emirates executive vice-president of engineering and operations, in a Breaking Travel News report.

Currently offering a choice of four live TV channels, Emirates allows passengers to choose from BBC World News in English, BBC Arabic or Euronews.

Sports 24 is a channel with exclusive live coverage of sporting events around the world. Upcoming events include English Premier League and Bundesliga football matches, coverage of the Australian Open, Wimbledon, US Open Tennis, ATP Tour Masters 1000 Series, ATP World Tour Finals, US Open Golf and the British and Irish Lions Tour.

That’s in addition to information systems that allow passengers to follow the progress of their flight and see what’s going on outside the aircraft with external-mounted cameras. Already in place are in-flight phone calls both to ground and other passengers on the plane, as well as the ability for sending and receiving text messages, email and over 1,400 channels of premium entertainment.

Available on select Boeing 777 flights flying over the Middle East, Europe, North Africa and North America, Emirates live TV service is provided via expanding satellite technology, soon to be offered worldwide.

Want a taste of the Emirates first class experience? Check this video, just in:



[Photo credit – Flickr user BriYYZ]

Dubai International Shows Off New Facility

by Chris Owen on

Dubai International Airport (DBX) has just completed the launch of Concourse A, part of a $7.8 billion expansion plan aimed to increase airport capacity to 90 million passengers by 2020. Home to Emirates airline’s Airbus A380, 20 gates have been equipped to handle the airline’s current fleet of 31 planes and with more on order, they’re going to need the space.

“With a current fleet of 31 A380s and a further 59 on order, Emirates is the largest operator of this aircraft in the world, and it is only fitting that we have a world class facility that meets this need and represents our leadership in this regard,” said Tim Clark, President, Emirates Airline in a Breaking Travel News report.

Each of the A380-equipped gates, along with Emirates First and Business class lounges take up 28,000 of the 528,000-square-meter facility. The upscale lounges feature kitchens, conference rooms, business centers, a spa, entertainment areas, smoking areas and children’s play areas. First Class lounge passengers also have a duty free shopping area and a wine cellar.

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Like U.S. airports that have spent billions on expansion and updates, Dubai is looking to the future with a solid plan in place to be a bigger player in international travel.

“Concourse A is a vital element of our $7.8 billion investment in the continued expansion of Dubai International, which will see it become the world’s busiest airport for international passenger traffic by the end of 2015,” said Paul Griffiths, CEO of Dubai Airports.

Want to see more of the new expansion? Check this short video:


[Photo Credit- Dubai Airport]

American Airlines’ New Look Just One Part Of Master Plan

by Chris Owen on
American Airlines is still sorting out options for how it will operate, if a merger makes sense and other restructuring-related issues in a tentative financial future. But when it comes to what they do in the air, the course has been charted and is well underway.

American’s current fleet numbers almost 900 aircraft. As part of a 2011 order for an additional 550 new aircraft, 60 will go into service this year, positioning American Airlines to be one of the most modern fleets in the air.

“Since placing our landmark aircraft order in July of 2011, we’ve been building anticipation toward a moment in time when the outside of our aircraft reflects the progress we’ve made to modernize our airline on the inside,” said Tom Horton, American’s Chairman and CEO in a press release.

American Airlines unveiled a new logo and exterior for its planes recently, including the already delivered Flagship Boeing 777-300ER aircraft set to fly on Jan. 31.

“You’ve been hearing a lot about how the modern travel experience is going to feel, ” says American Airlines President and CEO Tom Horton in this new video, “and today we’re going to show you how it’s going to look.”




What else is new for American Airlines?

Expanded International Service to more destinations worldwide, including more international and domestic routes from Dallas/Fort Worth, more European and domestic service from Chicago O’Hare, new service to Europe from New York, and new service from Miami to Latin America and the Caribbean.

An Airport Technology Update for flight attendants, pilots and maintenance workers brings real-time tablet devices to increase efficiency. Next year, passengers too will see the result of increased technology that promises to make the travel experience more enjoyable.

On-board Enhancements in premium class cabins on international routes with new china, menu choices, and restaurant-style, personalized service. Increased availability of Samsung Galaxy tablets for entertainment use in the premium cabins is coming too.

[Photo Credit- American Airlines]