A memo to airline passengers

If you don’t want to pay what it’s worth, then stop whining about air travel.

I won’t take credit for that pithy remark. It was made by a travel editor friend of mine, the New York Post’s David Landsel, over Thanksgiving dinner.

But it’s been ringing in my ears ever since.

Because let’s face it: we’re not paying enough for commercial air travel. Airlines have cut costs to the bone, slashing pay, eliminating services, deferring new planes, hedging jet fuel purchases, and all the rest. And yet they’re still losing billions.

But while the cost of most everything else we buy, in inflation-adjusted dollars, has gone up (notable exceptions being things like TVs and phone service), the price of air travel has gone down over the last several decades.

Back in the early 1960’s, when a gallon of gas cost 29 cents, a flight from New York to LA could be bought for as little as $250 round-trip. Today, you can fly that route for as little as $178 round-trip when there’s a cutthroat sale going on, but that gallon of gas costs 10 times as much. A brand new Ford Pinto cost $1999 in 1972. And that $250 flight, in 1960 dollars, works out to about $2200 in 2009 greenbacks.
For some odd reason, and I’ve never heard a rational explanation for this, North America’s airlines can’t seem to price their product at what it actually costs them to deliver it.

Experience has shown them that when they raise fares to profitable levels, people simply reduce their flying, and that impacts the entire travel industry-hotels, rental cars, attractions. Because, let’s face it, most air travel is discretionary. Few people have to fly to Hawaii unless it’s to a funeral or to attend college.

And so instead of raising prices, airlines have cut costs, wages, seat pitch, and perks such as meals and pillows. And that’s resulted in cramped and dirty planes, cancelled routes, and grumpy employees and passengers. But what, exactly, do you expect when you pay more for the round-trip taxi ride to the airport than for your flight to Chicago?

Look, I’ve built a career and an award-winning airfare web site on telling people about insanely low airfares. And I love my work. But honestly, when I see a $98 round-trip fare from New York to Denver, I shake my head, and I feel a little guilty. Am I helping the situation by telling folks about how desperate the airlines can get sometimes? It’s like stealing candy from a baby, not that I’ve ever done that. Or at least I don’t think I have.

One way that the airlines are trying to achieve pricing power, frankly, is by reeling consumers in with ridiculously unprofitable fares and then hitting them with all these new fees for checked bags, pets, itinerary changes, and frequent flyer ticket redemptions. But even that hasn’t returned them to profitability. All it’s done is generate thousands of newspaper headlines. Speaking of which, enough about those holiday surcharges already! So the airlines are trying to lose a little less money. Give them a break!

Eventually, and who knows when, the party has to end. Fares need to go up, or we’ll see more airline mergers and Chapter 7 filings. And then fares really will go up. But meanwhile, perhaps it’s time to face reality. Sure, air travel isn’t fun anymore. Sure, it’s a PITA. But just as surely, as crappy as it is sometimes, this is what you and I told the airlines we wanted by voting with our wallets. So maybe we should all just stop whining or get used to paying a fair price for airfare.

George Hobica is the founder of Airfarewatchdog™, the most inclusive source of airfare deals that have been researched and verified by experts. Airfarewatchdog compares fares from all airlines and includes the increasing number of airline-site-only and promo code fares.

Five ways to get the person in the seat next to you to stop talking

Some people don’t mind a little chat on the airplane, but what do you do when you’re sitting next to the world’s most effusive babbler and all you want is to read, work, sleep or jump out the window?

It’s not your responsibility to act as your seatmate’s captive audience, but ignoring people is mean and feels awful. Here are five ways to delicately end the conversation.

1. The Book Heisman. Rather than the traditional “stop talking hand,” get your book between you and the talker. This works especially well when you have the window seat; pretend to lean against the airplane wall. Magazines can be even more effective, as they are larger. Once they notice the book is open, and between you, they should get the hint. If not, say “Sorry, I really have to finish this.” Let them figure out why you need to read Pride and Prejudice and Zombies on their own.

2. Offer them an activity.
No, don’t give them a book or puzzle; they’ll ask you for help and talk to you about it the whole time. Just remind them of what they (hopefully) brought. Say: “What did you bring to read? Oh, I haven’t read that book, can I see it?” This gets their book (or laptop, or whatever they have) out of their bag and into their lap. Digging out their own entertainment may have been what they were trying to procrastinate by talking.3. Headphones. The only problem with this is that they’ll know there’s nothing to listen to during takeoff (because that’s before plane music starts and you’re not allowed to use your iPod) or landing. If you can stand it, let them talk through the first few minutes of your flight, then pop the earbuds into your ears and close your eyes or get to work as soon as you can. The trick? You don’t have to actually listen to anything at all. If they ask you anything, make sure they ask at least twice and pretend you didn’t hear them over the music. If they still don’t get the hint, add #1, The Book Heisman.3. Get excited about your activity. Even if it’s feigned,

4. Get excited about your activity. Even if it’s feigned, tell the person you are so excited to read your book, or dive into work, or nap. This works best right after they’ve told you something that you didn’t know (no matter how mundane). “Huh. I didn’t know that. Thanks. [yawn] Anyway, I’m really looking forward to this nap. Have a good flight.” If they interrupt whatever you’re doing, give them the puppy eyes so they remember they’re disturbing you.

5. Honesty. Is it always the best policy? Maybe not always, as this one might make the person feel bad. Still, if you’re tried 1-4 to no avail, the person probably needs someone to level with them about airplane talking: not everyone is into it. You’ll be doing someone on a future flight a favor. “Sorry, I don’t mean to be rude, but I don’t like to talk on the airplane. This is one of the only times I get to be quiet” works well. If that doesn’t work, or you have to repeat it more than once, you are totally within your rights to just ignore the person. You tried to be nice.

More ideas? Share them below.

New airport tug puts the pilot in charge, reduces emissions

Our friends at Autoblog discovered a pretty neat airport tug under development by auto parts maker Ricardo. Airplane tugs are normally only used to push a plane back from its gate, or when they need to tow the plane from a hangar to the gate.

In this new tug design, the plane is clamped to the truck, and then puts the pilot in charge of driving it to the gate. In a normal taxi situation, planes keep their engines on until they reach their parking spot. Of course, anyone who has flown will know that the destination gate is almost always occupied, forcing the plane to sit and wait for up to an hour.

All this time, the engines are still running, spitting out tons of emissions. With this new design, as soon as the plane is clamped to the tug, the main engines can be turned off. The new TaxiBot could save millions of dollars in fuel costs, while reducing emissions.

(Via: Autoblog)

Frontier’s new seating: ‘Stretch’ for some, ‘scrunch’ for others

Sure, I think it’s great that Frontier is introducing Stretch — a new premium economy section in the first four rows of coach that adds more legroom.

But what I don’t like is that they’re not taking out any rows in back. Instead, they’re squeezing the space between the other rows to make up for the extra room.

Sounds as though you’re either moving up to riches, or being pushed back to rags.

Originally, seats were 33 inches in pitch — meaning the space from a spot on your chair to the same spot of the chair in front of you. The Stretch section now gets 36 inches. The other seats behind are scrunched to 31 inches — or even 30 inches.

Because of Frontier’s tier class system, the only way that you can get a Stretch seat at the time of booking is if you’re a Classic Plus member. For you, it’s free. For everyone else, you get your chance at check-in. Those in the Classic class can get an upgrade for $15 per flight segment. Those in the Economy class pay $25 per flight segment.

You can currently find Stretch in the airline’s Embraer 190s. A320s, A318s, and A319s will follow suit in the next few months. The new seating class just started earlier this month.
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Are the economics of Twitter airfares worth it?

More and more budget-travel tipsters are pointing towards Twitter, Facebook and social media outlets as the source for wild cheap airfares these days. And it’s true, in a way. By subscribing to the pundit feeds online it’s possible to get the inside scoop on a few good routes, often saving a few shekels on a future itinerary.

Broad, dirt cheap fares (sometimes called bingos), however, are harder to pin down. You’ve probably heard about the one guy who got a $7 airfare to Iceland or the other woman who flew to Buenos Aires for $40. These (mistake) fares usually occur two or three times a year and more often than not, last less than 24 hours. Yet these are the tickets that fuel the pundit followers.

Now, with the proliferation of active Twitterers, Flyertalk and Slickdeals, bingo fares are becoming harder and harder to find. Rick Seaney (@rickseaney) is a great example. The CEO of Farecompare has access to a broad spectrum of ticket data before it gets sent to travel agents like Orbitz and Expedia and as such, has a virtual crystal-ball into airfares that are going to soon be available. Great position to Tweet from, right? But can’t the airlines follow the same feed? Could they perhaps pay Mr. Seaney to find mistakes before we do? It’s not unlikely.
Now, the more “viral” a fare goes (with mistake fares), the greater the chance that it’ll be canceled quickly. So effectively, this boils the bingo fares down to being in the right place at the right time — in front of your computer, with a credit card when the fare goes live. And booking it. Immediately. Were you busy updating your Facebook profile? Reading Ashton Kutcher’s Twitter Feed? Digging through the endless retweet drivel that isn’t relevant to YOUR ticket? Sorry, you missed it.

In the end, its a question of opportunity cost. How well worth your time is it to sit at your desk, reading pages of Twitter junk to sift out your special fare? The forty hours that cumulatively add up over the course of the year could easily be spent, well, working — the output of which would be the money to buy a regularly priced ticket.

What today’s travel consumer needs is a low frequency, high volume alarm, one website that makes a phone call or sends an SMS only when your perfect fare comes up, the red telephone on your desk, so to speak. This phone may only ring once or twice a year, but when it does, you can pick it up and book your dream ticket. And until then? Spend your time reading Ashton’s feed and not blindly pawing around for bingo fares.

Now, who’s willing to make that call?