Galley Gossip: More flight attendant pet peeves – the summer edition

It’s summer and school’s out! Time to take that family vacation you’ve been waiting for all year. What does this mean for flight attendants? Full flights, lots of kids, and a terrible time trying to commute to work. It also means a whole new set of flight attendant pet peeves…..

1. Deodorant – Need I say more?
2. Boarding – Just because you have kids does not entitle you to board first, especially when the ages of those kids fall into the double digits. Oh I know it takes a little longer to get settled in due to the Winnebago sized stroller piled high with who-knows-what, but airlines strive for on-time departures and the fastest way to get the airplane out is to board from back to front. Sit tight and wait for your row to be called.
3. Car seats – There are dozens of different models to choose from each year, so unless your flight attendant has a child that owns the exact same car seat, he/she will be just as clueless as to how to secure the seat properly. Review the installation instructions before you board and make sure you’re not blocking other passengers from the aisle before spending a good fifteen minutes strapping it to the seat.
4. Blankets – It’s hot as a mother out there, but don’t come on board an aircraft half dressed and then get angry at me when I’m unable to find you a blanket. Most domestic flights don’t even offer blankets anymore, and if they do, there are only a handful to pass out. Bring a sweatshirt next time.
5. Snacks – Traveling today is much like being on an episode of Survivor in that you must come prepared for the worst. Sure, you may not be hungry when the snack cart rolls by, but if there’s even the slightest chance you might get the munchies an hour before arrival, buy the snack! Don’t wait until it’s too late. We do run out of food. Or just bring your own snacks next time. I do.

6. Kids – I know it’s a long flight, and yes, your little stinker is adorable, and I really don’t mind that he’s standing in the aisle when the seat belt sign is off, but please, please, please, when you see us trying to get the service done, keep little Johnny in his seat. Do you really want me to fall on top of him? Or accidentally kick him down the aisle?
7. Parents – You’re sitting in first class while the kids are in coach. I get it, you’re worried, makes perfect sense, but don’t keep asking me to move a one-hundred-and-fifty pound beverage cart so you can continuously check up on them. And don’t you dare take first class service items back to coach. If you’re worried that much and you’d like to share your experience, try sitting beside them next time.
8. Call lights – They’re there for a reason, which means it’s okay to use them. But ringing the flight attendant call button fifteen times on a two hour flight is just not acceptable, even if the person ringing that bell is under two feet tall. Lights and sounds are used as a means of communication between crew members, so if the call light is being abused don’t be surprised if a flight attendant arrives at your row holding a fire extinguisher. If you’re a parent, quick – learn how to turn the call light off!
9. Deplaning– The captain makes an announcement to prepare for landing about twenty minutes prior to touch down. How about using this time to get the princess dressed and the toys packed – instead of waiting until everyone has deplaned except for the crew. There’s nothing worse than arriving to a city late at night with only an eight hour layover and while the cleaners wait to board, mommy is just tying the shoes while daddy is checking every seat back in sight.
10. UM’s: There’s been a lot in the news about airlines losing unaccompanied minors, but what about parents who show up 45 minutes late? Or not at all! It’s happened. I, myself, got stuck at baggage claim with a kid who looked to be about 10 years-old. I would have asked him his age, but he didn’t speak English, so we just stood there smiling at each other – for 45 minutes.

Photos courtesy of: (suitcase) Ksfc84, (Monkey) Rob, (Airplane) Woodleywonderworks

United reduces cost of mileage tickets

Amidst all of the increased fees and reduced services plaguing the airlines these days, it’s refreshing to actually see a change that goes the customers’ way. Albeit temporarily, United just reduced the number of frequent flyer miles necessary to book a free ticket on the airline. Reductions range from 20% to almost 30%. Domestic travel, for example, has been reduced from 25K miles to 20K miles, while a ticket from the US to Australia ihas been reduced from 80K to 64K. Europe, on the other hand, which normally costs 50-60K on other airlines costs 44K on United. Not a bad deal.

You can see the price reductions and book directly at United.com for travel between August 18th and November 18th.

Why the sudden generosity? Well, demand is way down this year, and with the end of tourist season bringing further reductions, airlines are going to have a ton of extra space on their airplanes. It’s better to have a seat booked with a fee-paying passenger than an empty seat altogether, right?

Galley Gossip: How flying standby can make you religious

Dear Heather,
I read your post about flight attendant buddy passes and I think you forgot the best part about flying standby. You become a much more religious person. Why? Because when you fly standby you tend to pray a lot…
It all starts when your alarm goes off at 2 AM. “Please God let the loads on the aircraft be light and let me be the first on the stand by list.”
Then when you get to the airport and see your name on the list, you start the second round of prayers. “Please Lord let me make this flight, please!” Most likely you won’t make the flight, but you will get rolled over to the next flight, and so on and so on until you FINALLY hear what you’ve been wanting to hear all day…your name called! YES!
By this time it’s usually late in the afternoon. You’re given a boarding card and immediately start praying again, “Thank you Lord Jesus for this boarding pass.” You make a mental note to go to church more often!
While opening and shutting several full overhead bins, the flight attendant makes the PA that everyone must take a seat so the flight can depart on time. You begin to panic and pray for an empty bin, because as a non-rev you were the very last person to board and the flight is full, full, full. After you find a bin, and thank God, you take your seat, a middle seat located in the last row, and though you should be happy and jumping for joy, you’re not out of the woods just yet! In fact, as an experienced non-rev standby passenger you will not stop praying until that cabin door is closed!

Oh no! Now the gate agent is walking down the aircraft aisle. The praying and sweating are going into overdrive. You try not to make eye contact with the agent as he/she walks down the aisle. The praying continues at a furious pace, “Please don’t let the gate agent come to me, please God, please!”

Your heart is racing faster and faster as the agent gets closer and closer and that’s when it happens. He/she stops, looks you square in the eye, and says, “we have a revenue passenger that needs your seat. Please collect your belongings and follow me.”

Then it’s on to the next gate where the praying and waiting start all over again!

Mark, an optometrist / wannabe flight attendant

Dear Mark,

Holy Moley, Mark, I will pray that you never have to non-rev travel again! But you’re right, non-reving is a stressful experience, one I dread each and every month, which is why I almost always buy a seat whenever I travel with my three-year-old son.

Whenever people find out I’m a flight attendant and start hinting around for a buddy pass, I just shake my head and think to myself, are you crazy! Because seriously, it’s just crazy to non-rev when you can buy a ticket for cheap on-line for cheap these days. Especially if you prefer to actually arrive at your destination, not spend the entire day rolling from gate to gate.

And now a question for you, Mister Wannabe Flight Attendant, why, oh why, would you want to be a flight attendant? I know you’re crazy because you’ve been non-reving – by choice, but just how crazy are you? Please tell me this flight attendant thing is just a fantasy and not something you’d actually do, not when you’ve got a fantastic job already. I mean do you really want to wear the pin striped apron and serve chocolate chip cookies at 30,000 feet? Because honestly, I wouldn’t mind wearing the white robe with the thesescope while asking people to read the last line.

Hmmm…are you thinking what I’m thinking? Maybe, just maybe, we should get together (during Halloween of course!) and swap uniforms. Call me.

Thanks for the letter. I couldn’t have explained non-rev travel better.

Happy Travels,

Heather, a wannabe doctor who will be praying to get on a flight next week

Photo courtesy of (meditation) Joe Shlabotnik, (doctor) Curt

Photo of the Day (7.14.09)

Holy cats, is that Paul Brady of Jaunted fame? Posing for the laviator series? Oh, you flatter us. The last time I heard from Paul, he was wrestling alligators for tips in Chile. According to this picture, he was on Spirit Airlines yesterday, so he can’t be too far from the grand old States of America. I wonder what he’s up to.

I know that we’ve been banging the laviator drum non stop for the past few weeks, but it’s always fun seeing the photo of a colleague posted up on our Gadling flickr pool. If you’ve got a laviator or a wonderful picture of your own that you’d like to submit for the Photo of the Day series, stop by and add it, just remember to save everything under Creative Commons, otherwise we can’t use them!

Travel and Leisure names Virgin America best domestic, Singapore best international carriers

The prestigious Travel and Leisure “World’s Best” awards were announced today, covering everything from best hotels to best islands to best airlines. Not surprisingly, no legacy carriers were in the top domestic airlines list — as we expected, Virgin America and JetBlue were the winners. And how couldn’t they be? With in-seat video, internet and hipsters on their side it’s hard to compete.

On the international side, Singapore Airlines wins once again, with all-star global service including private rooms on their delightful A380’s.

The full list of top contenders in the domestic category:

  1. Virgin America
  2. JetBlue
  3. Midwest
  4. WestJet
  5. Southwest
  6. Sun Country
  7. Hawaiian
  8. Frontier
  9. Alaskan
  10. USA 3000.

Check out the international rankings after the jump.
Top international airlines raked as such:

  1. Singapore Airlines
  2. Qatar
  3. Emirates
  4. Japan Airlines
  5. Virgin Atlantic
  6. All Nippon Airways
  7. Cathay Pacific
  8. Thai Airways
  9. Air New Zealand
  10. Asiana

Airlines were ranked on a number of factors (and we do love it when they publish methodology,) from cabin comfort, in-flight service, customer service and value. You can read the entire list here.