The 10 easiest ways to improve air travel this holiday season

It’s time for you to drag your screaming kids, annoying spouse and endless amounts of overstuffed bags through the airport, as you find your way over the river and through the woods. Thanksgiving is behind us, and that’s the really ugly time to travel, but Christmas is no picnic either. The gate areas and bars will be crowded, and it’s going to be awfully hard for you to be happy while darting from Point A to Point B.

How nice it would be if we could all follow some fairly specific rules designed to keep each other from blowing up – and make all our travel experiences far more efficient. Just under a week after I started at Gadling, two years ago, I wrote six ways to “[m]ake your flight (and mine) easier this holiday season.” As we approach Christmas, this list is definitely worth another look.

In the 700+ days since writing that post, I’ve done more flying and more travel writing. Consequently, I’ve accumulated a bit more knowledge … and a handful of additional pet peeves. A lot has changed since late 2008. The global financial crisis, originally putting severe pressure on the travel market, has given way to something of a recovery, forcing airlines and online travel agents to compete head to head for your business. And, even though ticket prices are up 13 percent year over year, they are still far below peak levels — and may be at their lowest in 15 years. In some environments, pricing is even flat year over year.

So, it makes sense to revisit this issue. Below, you’ll find 10 ways to make holiday travel a lot better for everyone:

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1. Know what you’re getting into: be ready for poor service, big crowds and unreasonable people (from passengers to crew members). It is what it is. Lamenting the social injustices committed will get you nowhere, and you’ll become the barrier to progress that you so despise already.

2. Pay the damned extra baggage fee: the overhead bins will be full. Even though airlines are adding capacity as the travel market recovers, they’re not being generous. So, be realistic about the size of the bags you try to cram overhead or under seat – and expect the rest of the people on the plane to have the same overhead plan. If everyone were more realistic from the start, flying would be much, much easier.

3. Bring stuff to keep the kids busy: don’t expect young children to be reasonable – they’re young children. I have enough trouble staying reasonable, and by all chronological measures, I’ve been an adult for a while. If you have kids, it is your job to entertain them (or help them entertain themselves). It may take a village, but you left that at home.

The problem with people today is they have to be entertained 24/7. That’s why they’re at their worst on the airplane.less than a minute ago via web

Also, check this out from a couple of years ago:

Forget every rule of good parenting. Sometimes, you need to let your kid cry to learn a lesson. Here’s the problem: we don’t need to learn that lesson, too. Do what it takes to keep your kid under control. If that means coloring books, candy or … dare I say it … active parenting, do it. Do what it takes. Your round trip involves two days of your kid’s childhood. Whatever you do for the sake of expediency will not make a lasting impression.

4. Pay attention to the flight attendants (for a change): look, do you want to be responsible for creating the next Steven Slater? Of course not. Even if you are forced to deal with unreasonable requests demands from them – not to mention horrid customer service – it’s a lot easier just to play ball. Save your fights for truth, justice and the American way for a flying season that isn’t insanely busy. In the end, doing battle with a nutty flight attendant is only going to keep you from getting to your destination and away from the plane as soon as possible, so it makes sense to sacrifice your principles.

Add to this my advice from a while back:

Know when to quit. We all love to scream at airline employees, and we know they are lying to us. When they say that weather caused the problem on a sunny day, when they say that there are no more exit row seats, when they say the flight is overbooked … we just know it’s bullshit. So, we fight. Sometimes, it works. Appeasement in the form of flight vouchers, hotel stays and free meals sometimes flow. But, at a certain point, you need to know when to stop. If you’re on a full flight of people with super-triple-platinum status (and you’re not), don’t expect to get a damned thing. Accept that you will lose.

Fighting the good fight is okay, but at a certain point, you lose the crowd’s sympathy. Be aware that people who look like serial killers don’t often get what they want (or need).

5. Keep your mouth shut: don’t share your life story with gate agents, TSA employees or anyone else. Nobody cares. Even if you do forge a momentary connection, it will have evaporated by the time you’re stuffing a stale Nathan’s hotdog into your once-talking mouth.

6. Step into the damned body scanner: the whole “opt-out” thing didn’t work right before Thanksgiving. So, it’s time to give up on this. You’ll live. There were no reports of people growing extra heads because they went through the body scanners a month ago. And, the odds do seem awfully low that your pictures will wind up on some strange airline-fetish porn site.

Seriously, just deal. Okay?

7. Be smart at the security checkpoint: this is an important one, because it’s so easy to cause the line to back up. I’m just going to plug in my suggestions from Christmas 2008:

Don’t prepare for the security stop when you’ve already bellied up to the X-ray machine. While you’re in line, do the following:

1. Pull your laptop out of your bag (if you have one)
2. Take your ID (license or passport) out of your pocket, bag, etc.; hold it with your boarding pass
3. Empty your pockets into your carry-on; do the same with your watch, cell phone and any heavy jewelry
4. Remove your shoes, and carry them on top of your laptop
5. Repeat #4 with your coat and hat

Now, you have a stack of personal belongings on top of your laptop. Carry them like you did your books back in grade school. You can drop the laptop into one bin for the X-ray machine, pick up the clothing and drop them in the next bin. It’s fast. It’s easy. It doesn’t leave you screwing around while people are waiting.

8. Look at the rules in advance: know what you can get through airport security and what you’ll have to check or leave behind. We’re in the internet age, so it’s not like you need to fax a request to the TSA or drive to the airport to scope out the signs. And, I’ll even make it easy for you: here’s the TSA list of prohibited items.

9. BYOB on the plane: whether it’s burgers or booze, take care of it ahead of time. Make your purchases at the food court or pack them at home. If you don’t be ready for whatever is being served on the plane. Have the appropriate form of payment ready. Keep in mind that airline food tends not to be terribly healthy, so if you want to keep your arteries clear (or clog them even more aggressively), take control of your culinary future.

10. Stay flexible: some situations will be within your control, but many will not. Understand what you can change and what you’ll have to live with, and the process will get a lot easier for you.

[photo by The Consumerist via Flickr]

Rick’s Cabaret about to make DFW layovers more fun

Dallas-Fort Worth International Airport is about to get a little sexier. The seventh-busiest airport in the world, with more than 5.7 million passengers passing through it every year (as of 2008), will soon be home to a new gentlemen’s club.

Now, I know what you’re thinking: “airport” strip clubs are usually heinous places. Not far from the airport, they usually attract the lowest of talent and clientele. Well, the new club coming to DFW is different: it’s a Rick’s Cabaret property. Even though it will be on the freeway near DFW, Rick’s will not look like the usual fare near an airport, given the upscale nature of its brand.

“Special use permits have been issued that enable us to operate an adult nightclub at this unique location near the world’s seventh busiest airport,” said Eric Langan, President and CEO of Rick’s Cabaret. “We are awaiting issuance of a mixed beverage permit by the Texas Alcoholic Beverage Commission. We plan to open the location on January 15th in time for Super Bowl. All construction is complete and the place looks great.”

This will be the sixth Rick’s Cabaret property in the Dallas area.

Got a long layover? Make it interesting.

[photo by Steve Zak Photography]

Galley Gossip: Four year-old kid discusses airport security & TSA pat downs


The following video was created for parents traveling with small kids who might be a little nervous about subjecting their children to the new TSA procedures. Regardless of how you may feel about the new enhanced security measures, there’s no need for children to be scared. My son will explain to them what a pat down is and even share a few tips. But first a few things the TSA would like you to know about going through airport security with children…

  • TSA will screen everyone, regardless of age, including babies.
  • NEVER leave babies in an infant carrier while it goes through the X-ray.
  • All children must be removed from strollers and slings when passing through the machine.
  • All children’s items must go through the X-ray; diaper bags, toys, strollers, slings, etc.
  • If any of your items do not fit through the X-ray, a TSA officer will physically and visually inspect it.
  • If your child can walk through the metal detector unassisted, TSA recommends you and your child walk through separately.
  • Do not pass your baby to a TSA officer to hold as you walk through the X-ray machine.
  • If you choose to carry a child through and the alarm sounds, TSA will check both of you.
  • Medication, baby formula, food and breast milk, and juice are allowed in reasonable quantities exceeding 3.4 ounces, and are not required to be in a zip-top bag. Declare these items for inspection at the checkpoint.
  • Children under 12 who require extra screening will be subjected to a “modified” pat down. It’s less intrusive than what an adult might receive.
  • Click the link for information regarding children travelers with special needs or medical conditions.




Photo courtesy of Tatiana Mik

Department of Transportation mulls expanded passenger delay rule

The Department of Transportation is thinking about getting even stricter with the airlines. After implementing a rule last spring that involves heavy fines for carriers that keep passengers on a plane on the ground for at least three hours, the DOT is already considering expanding the scope to small airports and international flights.

MSNBC reports:

“The situation is much worse than the [official] statistics indicate,” said George Hobica of AirfareWatchdog.com. “We have to include every airport, every type of plane and every type of flight.”

Unsurprisingly, the International Air Transport Association isn’t crazy about Hobica’s approach, with spokesman Steve Lott saying, “If DOT goes ahead with this, they’re going to cause a much larger problem than the one they think they’re trying to solve.”

The final rule won’t come down until the spring, so there’s plenty of time for both sides to fight this out.

For the airline sector, this measure seems to be seen as a signal of something much worse – the prospect of broad regulation and constraints on its ability to operate effectively in the manner to which it has become accustomed.

For its part, DOT won’t announce a final rule until next spring, but you can expect a lot of others to weigh in before then. Hundreds of last-minute ideas were lobbed over to the DOT, according to MSNBC, addressing all kinds of passenger and watchdog hot buttons, such as: advertising, fee disclosure and compensation for those denied boarding. The big one, of course, was the issue of delays on the tarmac.

International carriers oppose the expanded rules – shocking, right?! Lott, taking the standard industry stance, raises the issue of cancellation instead of risking a $27,500 per passenger customer fine, telling MSNBC, “I don’t think getting stranded in a U.S. city for a day or more is necessarily helping passengers.”

This may be a risk, but the data tells the only reliable story:

Meanwhile, as the airline industry and consumer advocates press their points of view, two truths regarding tarmac delays remain. Delays of three hours or more for domestic flights are down substantially since the original rule went into effect – there were only three in July, says DOT, compared to 161 during the same period last year – and international flights do present a much more challenging scenario.

[photo by williamcho via Flickr]

Body scanners used as porn by airport security

It had to happen sooner or later.

The Nigerian newspaper This Day has reported that security officials at Lagos airport are getting their jollies by watching female passengers go through a full-body scanner.

Nigerian investigative reporters visited the airport during a slow period when security officials had time to spare. The journalists found some of them hanging around the scanner display. Since the scanner blurs the face in an attempt to give anonymity, the officers were hurrying over to the line to peek at the passengers before going back to the scanner to check out their favorites.

The scanner was installed after the failed attack by underwear bomber Umar Farouk Abdulmutallab, who was from Lagos, yet technicians have revealed a full-body scan wouldn’t have caught him. An Israeli security expert who helped plan security at Israel’s super-strict Ben Gurion Airport says body scanners don’t work. Israeli airports don’t use the device.

Many Nigerians feel it is against their religion to expose themselves to a stranger, while others fear the effects of radiation. The investigative journalists witnessed passengers objecting to go through the scanner until security turned off one of the metal detectors, giving them the choice of using the full-body scanner or waiting in a longer line.