White House pushing for answers to airline industry woes

The Obama Administration is taking a closer look at the airline industry with the hopes that something can be fixed. Transportation Secretary Roy LaHood is pulling together a panel that will investigate the problems the industry faces and hopefully come up with a solution. But, I don’t think anyone’s breath is being held.

The airlines are always swamped with criticism, with consumers unhappy about customer service levels, on-time arrivals and departures, the shrinking list of amenities and increasingly cramped conditions. Now, shareholders are speaking louder about declining revenues and profits. Employees are losing their jobs, and regulators and industry observers worry about continued safety violations, including drunk and distracted pilots.

Ultimately, LaHood’s goal is for the panel to put together “a road map for the future of the aviation industry.” The panel is being convened thanks in part to a push from the airline unions, the stakeholders worried most by the layoffs that have now become routine. According to The Associated Press, they believe the industry is “dysfunctional.”

Of course, it didn’t take the airlines to offer their thoughts ask for money — lots of it. They claim that radar technology that dates back to World War II isn’t as effective as a GPS-based alternative. The industry would love to see this upgrade … as long as the government writes the check. The FAA is already prepared to spend $15 billion to $22 billion on this effort, but there is an additional $14 billion to $20 billion currently sent over to the airlines. The upside would be reductions in airport congestion, fuel consumption and carbon emissions.

The Air Transportation Association (shockingly) thinks the taxpayers should pay the bill because the system would benefit the whole country. US Airways CEO Doug Parker wrote a letter to LaHood saying that the airlines simply don’t have the cash to meet their end of this.

Unfortunately, the airline industry has once again asked for money and not offered any solutions of its own. No suggestion was offered as to any of the other difficulties pertaining to the industry, and I tend to become suspicious when there is only one problem identified. It implies that everything could be fixed, in this case, with the replacement of radar air traffic control systems with GPS technology. We’re dealing with an industry that has lost credibility rapidly, so even if this one grand move would address ever gripe, large and small, a willing audience is unlikely to take shape.

[Photo by extremeezine via Flickr]

New FAA plane tracking computer off to a bad start

For years, the Federal Aviation Administration has been working on modernizing the computer systems that keep our skies safe.

Many of these systems have been in operation for over 30 years, and while the old “it it ain’t broken, don’t fix it” saying may apply to a lot of stuff, it isn’t really applicable to air traffic control.

One of the new systems being tested by the FAA is actually live in Salt Lake City. The “En Route Automation” computer system provides better flight management, and allows flight controllers to handle more aircraft, in a wider range than the current systems.

Sadly, the system is not entirely free of glitches, as a controller at Salt Lake City airport encountered last weekend. When monitoring a flight on its way to Texas, the screen suddenly changed the plane to one that had just landed.

The new system was immediately taken offline, and all planes were told to increase their distances between each other while the backup air traffic control computers were brought online.

The glitch has been identified and a fix will be applied. Obviously, a new system is needed to reduce delays in the sky, but if basic things like aircraft identification do not work correctly, there may be quite a bit of work necessary before the new system goes nationwide.

Airport dining in style – in an air traffic control tower

Amsterdam Airport has always been home to some very decent restaurants, and today, they welcomed the newest establishment to their lineup. The WINGS food & drinks restaurant is located at the east side of the airport, home to the old Schiphol location (which closed in the 60’s).

What sets this restaurant apart from any other airport eatery, is that it is built inside an old air traffic control tower. The tower was built in 1952, when Schiphol handled just 325 passengers a day.

In 1998, the tower was scheduled to be demolished, but thanks to donations from various Dutch companies, a moving team picked the tower up, and moved it 30 meters from its original location, saving it from the wrecking ball. At 661,000 lbs, not an easy thing to do.

With the tower at its new location, construction crews transformed it from its original task into a restaurant and meeting center. The tower features four floors of meeting rooms, all overlooking the airport runways.

Unfortunately, WINGS is not easy to reach from the main airport building, but a bus service operates between the main terminal buildings and “Schiphol Oost”. WINGS is open on weekdays, and offers a full menu with everything from typical Dutch food to various international dishes and sandwiches.

You’re in good (smooth) hands with these air traffic controllers

I had high hopes for last night’s Saturday Night Live, hosted by a favorite of mine, Neil Patrick Harris, of Doogie Howser and How I Met Your Mother fame. The show was hit and miss (I’ll pause while all our over-30 readers muse on how SNL is not as good as it was back in the ’70s/’80s/’90s) but one of the funniest sketches had to be the one below about two “Southern belle” air traffic controllers, Fran and Freba (played by Harris and Kristen Wiig), who have impossibly long fingernails and a penchant for using hand lotion.

“You know the A toggle under the altimeter?” Fran asks an incoming flight that’s requesting assistance. “Just try ‘n jiggle it a little, ya know, like a toilet handle.”

Jet circles Zamboanga airport waiting for missing air traffic controllers

Unlike our very own Kent Wien, I never trained to be a pilot, but even without those years of training, I can’t imagine it is very comforting to get close to your destination airport and find an unstaffed air traffic control tower.

This is exactly what happened when a jet carrying 156 passengers arrived in the airspace of Zamboanga airport in the Philippines, after a flight from the nation’s capital.

Instead of hearing the familiar commands from the tower telling them they were cleared to land, the Philippine Airlines flight crew heard nothing. It took 30 minutes of circling around the airport for someone to finally make their way to the tower and permit the jet to land.

Of the 5 controllers who were supposed to be on duty that morning, 2 were missing, 2 were late and one was on an approved day off, but their approval note did not make it to the airport administrator. Talk about a total breakdown of communications.

The excuse the remaining 4 controllers presented was that public transport was hard to find the day after Christmas, but officials say the controllers may still have been a little too much in “party mode”. I’m sure that is comforting to hear if you were in the air around Zamboanga that morning.

The newspaper article claims the controllers were fired, but Philippine officials merely say the 5 are currently suspended pending an investigation.

(Via: Sydney Morning Herald)

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