Travel television Q & A: Carmen Roberts

Carmen Roberts is a travel reporter for BBC World’s Fast Track program. Extraordinarily well traveled, Carmen recently decamped from London–home for over a decade–to Singapore, the country of her birth.

Here Carmen shares a few tips, a secret destination, and gives us the skinny on how her career developed.

Q: Carmen Roberts, how would you define your occupation?

A: Roving travel reporter and video journalist

Q: You grew up mostly in Australia, if my advance research can be trusted. What brought you to London and now to Singapore?

A: I moved to London on a whim in 2000. I quit my job, broke up with my boyfriend and booked a ticket all within 24 hours, and a few weeks later I was on a plane in a bewildered state. Last month I moved back to Singapore, where I will now be Fast Track’s correspondent in Asia.

Q: Can you point to events in your childhood or young adulthood that inspired a life of travel?

A: I was born in Singapore, but my father was from New Zealand and then when I was five years old, we moved to Australia. So, from a very early age, I was travelling on planes. I remember going to visit my grandmother in New Zealand when I was about nine and I travelled as an unaccompanied minor. I loved it!

Q: What do you love about London, and what would you recommend that a visitor not miss? Ditto for Singapore.

A: While the Tube is great (when it works!) you can miss so much if you don’t go above ground. The Tube map is deceptive at times, and if you walk you can get to many places much quicker and have a far more pleasant experience. I especially love the parks in London. Kensington Gardens in my favourite.

What not to miss in Singapore? The food is amazing and you must try the street food, or hawker stalls. They are very safe and dirt cheap. You can get a bowl of noodles for less than a fiver. Gluttons Bay and Maxwell Food Court are my favourites. And if you are a nature lover, you must go to Pulau Ubin.Q: How did you get your job with the BBC?

A: Right place, right time.

Q: How dreamy is your job, truthfully?

A: Haha! I wish I had a dollar for every time someone asked me that! Yes it’s great, I get to travel around the world and meet new people and see a great number of things I wouldn’t ordinarily see if I were travelling on my own steam. But it’s not always glitz and glamour, like when you have to wake up at the crack of dawn and plaster your face with make up for a piece to camera (or standup). Or when you are stuck in the middle of steamy India and your camera has seized up due to humidity and you are about to interview a government minister.

Q: Where do you love to travel for work? And where do you love to travel for
a true holiday?

A: Going to the US for work is quite fun. There’s no language issue and everyone there is clued up with a public relations team. They understand what you are trying to do and are more accustomed to dealing with TV crews. For leisure, I like to get hot and sweaty, and go mountain biking.

Q: Do you have any secret favorite destinations you’d like to share with us?

A; El Nido in the Philippines is just amazing, a true piece of Paradise.

Q: Can you give us a travel tip or two? High-tech, low-tech, whatever.

A: Always make sure you know the emergency numbers in the country where you are travelling. I always email myself travel documents, rather than taking hard copies. And if you are feeling flush and want to upgrade your plane ticket, it’s usually cheaper to do it on the day at the airport.

Check out short Gadling Q&As with other fascinating travel media figures, including Philippe Sibelly, Zora O’Neill, and Benji Lanyado.

[Image credit: Milton Boyne]

Where are all the travel guide apps for Android?

Nearly two years ago, I bought my first smartphone: the T-Mobile Android MyTouch*. I’m only occasionally jealous of my iPhone-carrying friends, as I find few travel guide apps for Android. Even after a move to Istanbul, I still use and rely upon it daily; Android‘s interface is fast and easy-to-use, and seamless use of Google applications like Gmail and Google Maps is part of the reason I bought it in the first place. Living in a foreign country means English-language books and magazines are expensive and hard-to-find, and like many travelers, I don’t want to carry bulky books around when I’m on the road. This leaves a perfect opportunity for mobile developers to provide real travel guide content and not just travel-booking apps, especially apps produced by reliable media sources with professional editorial. These days, every guidebook and travel magazine publisher is coming out with apps for the iPhone and now iPad, supplying users with content and directions on the go, but there are hardly any for Android.

So what’s available for mobile travelers from the top travel book and print sources? Better hope you’re running Apple OS…Guidebooks:

  • Fodor’s: Happy 75th Birthday Mr. Fodor, but we wish you had more than just five city guides for purchase (in London, New York, Paris, Rome, and San Francisco) and only for Apple.
  • Frommer’s: iPhone guides are available for ten major cities in the US, Europe and Asia, but nada for Android.
  • Lonely Planet: iPhone users are spoiled for choice: dozens of city guides, language phrasebooks, audio walking tours, and eBooks optimized for the iPad. Android users in 32 countries including the US are in luck: there’s a free Trippy app to organize itinerary items, as well as 25 “augmented reality” Compass city guides and 14 phrasebooks. NOTE: This article originally mentioned that the Compass guides were unavailable in the Android Market store, but they should work for most US users. I happen to be in a country where paid apps are not available and not shown in the Market.
  • LUXE City Guides: 20 cheeky city guides work for a variety of mobile phones, including iPhone and Blackberry, but none are compatible with my Android. Bonus: the apps come with free regular updates and maps that the paper guides don’t have.
  • Rick Steves: If you are headed to Europe, you can get audio guides for many big attractions and historic walks for iPhone, plus maps for the iPad. You can also download the audio files free for your computer, and props to Rick for mentioning that Android apps are at least in development.
  • Rough Guides: Here’s a new one: the Rough Guides app works for many phones but NOT the iPhone OR Android! It’s not as slick as some of the other guides (it’s a Java app) and you will use data to use it on the road, but it provides lots of info for many cities in Europe. You can also find a Rough Guides photo app on iTunes to view pictures from around the world with Google Maps and captions from Rough Guides.
  • Time Out: City travelers and residents might want to look at the apps from Time Out for 5 European cities and Buenos Aires, with Manchester and New York on the way. More cities are available for free on iTunes, search for Time Out on iTunes to see what’s available. iPhone only.
  • Wallpaper* City Guides: 10 of the design mag’s 80 city guides are for sale for iPhone for Europe, Tokyo, New York and Los Angeles.

Print media:

  • Conde Nast Traveler: It makes sense for magazines to embrace the iPad, and CNT has free Apple apps specifically for Italy, cruises, and their annual Gold List of hotels and resorts. Blackberry users can download an etiquette guide, but Android users are snubbed.
  • National Geographic: As befitting any explorer, Nat Geo has a world atlas, national parks maps, and games featuring their amazing photography, all for iPhone. A special interactive edition of National Geographic Traveler is for sale on the iPad; you can also read it on your computer. Androids can download a quiz game and various wallpapers; and all mobile users can access a mobile-friendly version of their website at natgeomobile.com.
  • Outside: Adventure travelers can purchase and read full issues on the iPad, but no subscription option yet.
  • Travel + Leisure: The other big travel glossy also has an iPad app for special issues. Four issues have been released so far with one available now on iTunes (romantic getaways) but future editions will follow to be read on the app. Just in time for spring break and summer, they’ve also released a Travel + Leisure Family app with advice and articles specifically geared towards travel and families. The apps are both free but you’ll need an iPad – these are designed for tablets, not phones. You can also read full issues of T+L and their foodie cousin Food & Wine on Barnes & Noble’s NOOK Color ereader; you can save per issue if you subscribe to the e-reader version.
  • USA Today Travel: Most major newspapers have mobile readers for all types of phones, but USA Today is the only one with their own travel-specific app. AutoPilot combines an array of cool travel booking capabilities and information with articles and blog post from the newspaper. Only iPhone users can enjoy free.

Two of our favorite magazines, Budget Travel and Afar, have no mobile apps yet but great online communities to tap into their extensive knowledge.

All in all, other than Lonely Planet’s Compass guides, a pretty weak showing for Android travelers. While iPhone has been around longer as a mobile platform that Android, they’ve lost the market share of users to the little green robot. As Android is available on a variety of phone manufacturers and providers, expect that number to continue to grow, along with the variety and depth of content for mobile and tablet users. Will the developers ever catch up or will travelers have to choose?

*Android has not endorsed this or paid me anything to write about them. But to show I’m not biased – Apple, feel free to send me a sample phone and I’ll test out the apps!

Photo courtesy Flickr user closari. Special thanks to Sean O’Neill, who blogs on Budget Travel and the new BBC Travel blog.

Princess Ships to Broadcast Historic Royal Wedding of Prince William and Kate Middleton

Just announced, the Royal Wedding of Prince William and Kate Middleton will be televised live on Princess Cruises ships on April 29. Passengers can follow along with full coverage of the historic wedding through BBC World’s broadcast of the event.

Some other lines made a similar announcement in December. Princess Cruises is doing it differently though.

“As this is the first British royal wedding in years we know there will be wide interest among our passengers,” said Jan Swartz, Princess Cruises executive vice president. “We at Princess also feel a connection with Prince William because his mother, Princess Diana, christened our original Royal Princess back in 1984.”
Princess is adding onboard viewing parties complete with British-style refreshments and royal-themed cocktails as they watch the most extensive coverage of this royal event. BBC is the official wedding broadcaster and has exclusive access inside Westminster Abbey during the ceremony.

Onboard events include a William and Kate look-alike contest and royal wedding trivia competitions.

Royal Wedding broadcasts are planned for all ships in the Princess fleet, subject to satellite availability. Shown on giant 300 sq ft “Movies Under The Stars” LED screens like they have the Super Bowl and Academy Awards in the past, there will be a good seat for everyone to watch the entire event.

Flickr photo by TossMyPancake


Cockpit Chronicles: A new year’s eve to celebrate in London

When I was in high school, I got to know a sweet and charming exchange student from Germany named Linda. We hung out together and I did my best to show her around Seattle before she had to go home six weeks later. I regretted not having the opportunity to get to know her ten months earlier when she first came to the U.S.

Five years went by, and we would write an occasional letter. She’d tell me about her life in Germany, which revolved around a constant barrage of tests or how she’d been accepted into a school she’d always wanted to attend and I’d tell her about whatever flying rating I was chasing or what classes I was taking at the time. I always knew I’d see her again, or at least I had hoped I would.

While flying for Era, a regional airline based in Anchorage, I happened to write a letter that would forever change my life. I was in the town of Deadhorse, up on the north slope of Alaska, flying some scientists who were tracking the migration patterns of bowhead whales. For nearly a week, the weather wasn’t good enough to look for these whales from the air, so I wrote to Linda and happened to mention that I could travel cheaply-free in fact, if I were willing to ride on a FedEx cargo plane to Germany from Anchorage-and that I would love to see where she lived.
Before heading out to dinner one night in Anchorage, I checked the mail. A letter from Germany had arrived. I stuffed it in my coat pocket and drove to the restaurant with my sister and a good friend. I couldn’t wait to open it, so after placing my order for beer battered Halibut, I tore open the envelope. Linda hadn’t wasted much time writing back. The letter explained that she’d be in London for New Year’s eve with some friends from school and invited me to join them if that was possible. I was excited to leave right away, but I wondered if we’d have anything in common, since we last saw each other at the age of seventeen.

In London, we stayed at a place called “Ken’s Guest House” in a room that wasn’t much larger than a walk-in closet. The decor included three black and white TVs stacked on top of each other in the corner, no furniture to speak of and a shared bathroom down the hall. We didn’t really mind the spartan room since we wouldn’t be staying there long-we’d be moving to a youth hostel the next day anyway. After ringing in New Year’s of 1991, we talked until 7a.m. For a better idea of what happened to us, just watch the movie Before Sunrise. The next day, Linda introduced me to her parents who were also visiting London.

It wasn’t long before Linda was visiting me in Anchorage and I was spending all of my time traveling to see her in Germany and later in Wales. For two years I commuted from Alaska to Europe. We were married in Seattle just weeks before I landed a job at a major airline that promptly furloughed the bottom 600 pilots. We moved ten times during those next three years, but now we’re happily settled in New England.

Today, I fly to London regularly as a crew member and I can’t help but think of that first meeting with Linda, at the Victoria train station, and how we celebrated New Year’s eve together at Trafalger Square in 1991. Twenty years later, I managed to trade away my Barbados 25-hour overnight for a 44-hour layover to Heathrow. With so much time in London, why not bring my wife along to celebrate twenty years since the date that brought us together. We could swing through the Victoria station and just catch the midnight swarm of people at the square.

I immediately checked the loads, which is to say, just how full the flight was over and back. Three months earlier, I tried to get Linda on one of my trips while her mother was visiting from Germany and was willing to watch the kids. Unfortunately, I found myself waving goodbye to her from the cockpit as we were pushing back from the gate in Boston. Every seat was filled on the 767.

According to the computer, this time we’d have plenty of seats on the flight over. Coming home would be a different story. Should we risk it, I asked? Linda thought there were worse things in life than being stuck in London, a position I’m sure a few London travelers who had been stuck at the airport earlier that week would disagree with.

It couldn’t have worked out better. Linda got a seat in the back but stayed up in the cockpit while the passengers boarded and I explained just how to preflight the airplane, what we checked for and what everything on the overhead panel did. It had been eight years since Linda had been on a flight with me, and I was probably more excited than she was to have her come along.

Let’s face it, layovers by yourself can be boring, repetitive and even depressing. Flying to the same hotel, in the same city over and over, with little energy or motivation to get out-especially in the winter-can leave you wishing you could bring along a friend or loved one. Of course, it’s nice to fly with co-workers you consider friends, as I’ve written about in the past, but it’s a huge treat to bring along a spouse.

It was my ‘leg’ to fly over to London, so of course, anytime you know someone in the back, the pressure is always there to make an extra smooth landing. With a little help from the tower controllers at Heathrow, the touchdown was even better than my usual “landing only a mother could love.”

Typically at Heathrow there is an airplane flying just 3 miles behind you when you touchdown. This means flights are required to spend a minimum amount of time on the runway. That night however, the tower informed us that there was no one behind and we could plan on rolling to whatever turnoff we’d prefer. I touched down in the normal target a thousand feet down the runway and then instead of using a significant amount of brakes and reverse thrust, elected to roll to a slow stop using two thirds of the two mile long runway.

I escorted Linda through the terminal, meeting up with the rest of the crew as they pulled up in the bus that would take us to the hotel in western London.

By this time it was 8:30 p.m., so we decided to get some dinner after changing at the hotel. We made an appearance at the pub downstairs and had just enough time for a drink and visit with a few others from our flight before going upstairs to watch the rumored fireworks from the window of our room. I had heard that most of the fireworks would be near the London Eye, but we were shocked by the spectacular display which broke out directly from the giant wheel. Without a doubt, they were the best fireworks display we’d ever seen. From the BBC:

A 44-hour layover gives you the luxury of sleeping in a bit and staying closer to your home time zone. As much as London has to offer on January 1st, Linda was very much looking forward to not having to set an alarm clock.

We wandered down to a Starbucks quaint cafe for some tea.

“Did you put sugar in my tea?” Linda asked.

“Uh, yeah. Don’t you take milk and sugar?” I said, realizing immediately that she didn’t.

“I’ve never put sugar in my tea!”

This was bad. Linda was actually born in Belfast before she moved as a kid to Germany. The one cultural habit she kept from her years in Northern Ireland was an affinity for tea. And not just an occasional cup of tea, she started the day with tea and she took time in the afternoon for her “wee cup of tea.” After eighteen years of marriage, not knowing how she took her tea was not a good way to start off a romantic weekend getaway.

After retracing some of our steps twenty years ago, such as finding the best book stores in London and eating at a Chinese restaurant where I first got to know her parents, we popped into a cafe (this time not Starbucks) for a pre-theatre cup of tea. I managed to get the order right and we joked about it a bit.

I may have salvaged the tea faux pas with tickets to We will Rock You, which I knew would be the perfect musical to see if we were feeling a bit jet lagged. Linda loved the show and we were certainly wide awake afterwards, so we headed down to Trafalgar Square to see the area where the New Year’s celebration had been-the night before and ours twenty years ago.

A few blocks south was the Thames, so we headed down there to look at the London Eye across the river. We headed back toward another tube station, and just passed Big Ben as the clock struck midnight and the bells wailed.

The next morning we still had plenty of time to tour the city, so we set out to walk in front of Buckingham Palace and then to take a peak into the famous department store Harrods, during their one and only annual sale. Harrods turned out to be absolutely packed, and honestly there wasn’t anything there that either of us were interested in. But it was a spectacle to be seen, that’s for sure.

With just a couple of seats open for the flight home, we were a bit worried about Linda getting a seat. Fortunately the loads improved and the flight ended up with ten open coach seats. The flight attendants, some of whom I hadn’t worked with before, gave Linda a little extra special attention without making her feel like a burden on them.

So while being married to a pilot may have a few significant drawbacks-Linda often feels like she’s a single mother-there are occasionally some times when a really good deal like this comes along.

Thanks Linda for putting up with twenty years of this often turbulent career. It looks like a smoother ride is ahead, I think. But maybe we’ll just leave the seatbelt sign on.

London Travel Guide

Cockpit Chronicles takes you along on some of Kent’s trips as an international co-pilot on the Boeing 757 and 767 based in Boston. Have any questions for Kent? Check out Plane Answers or follow him on Twitter @veryjr.

BBC World Service radio facing major cuts

It’s been the best source of news to travelers for generations, but now the BBC World Service is facing serious cuts. Five of its 32 language services will disappear completely, many other language services will be limited, and 650 of its workforce of 2,400 will lose their jobs.

Radio is the hardest hit. Services in Azeri, Mandarin Chinese, Russian, Spanish for Cuba, Turkish, Vietnamese, and Ukrainian will all go. Shortwave broadcasts will cease in Hindi, Indonesian, Kyrgyz, Nepali, Swahili and the Great Lakes service (for Rwanda and Burundi).

While best known in the developing world for its radio service, the BBC World Service also has broadcasts on TV, mobile, and online. Those aren’t immune either, and all services for some languages will go–Macedonian, Albanian, Serbian, English for the Caribbean, and Portuguese for Africa.

The BBC hopes to save £46 million ($73 million) a yea r. It estimates it will lose 30 million weekly listeners.

While wandering in the more remote regions of the globe I’ve always found the World Service a timely and reliable source for breaking news. It warned me of Iraq’s invasion of Kuwait while I was excavating an archaeological site in the Israeli countryside, told me of Nixon’s death while I was crossing the border from India into Nepal, and has kept me up-to-date in countless other places. The BBC says it will increase its online presence, but we’re not a fully digital world yet, and in the places I like to go, good old-fashioned radio is still the only reliable means of communication. This is bad news for adventure travelers everywhere.