Carnival Cruise Line Shake Down Begins, And That’s A Good Thing

Carnival Cruise Lines fleet of FunShips have plied the oceans of the world for over 40 years, enabling travelers to sample a variety of destinations and cultures. Many of those travelers might not have ventured out of their own back yards without the affordable, normally safe and secure travel option largely pioneered by Carnival. Reporting this week from Cruise Shipping Miami, the South By Southwest of the cruise industry, Gadling was on the scene when the story broke: another Carnival ship in trouble.

Just days before reports of Carnival Dream, her passengers and crew stuck at the dock in St Maarten, Carnival’s President and CEO Gerry Cahill participated with other cruise industry leaders in a keynote panel discussion.

Addressing February’s Carnival Triumph incident, when an engine room fire knocked out the ship’s propulsion, Cahill updated the crowd on hand for the annual State of the Industry discussion. A signature event of Cruise Shipping Miami, last year’s event was dominated by the aftermath of the Costa Concordia grounding. Costa Cruises, like Carnival Cruise Lines, are sister brands along with others that fall under the Carnival Corporation umbrella.

“I can assure you since this fire has occurred it has been the number one priority for both Carnival Cruise Lines and Carnival Corporation,” said Cahill of a comprehensive safety review in-progress on the entire Carnival fleet.

Bringing in experts in fire safety, naval architects, marine engineers, electrical engineers, experts from shipyards and more, Carnival seemed committed to raising the bar on safety as never before. The U.S. Coast Guard determined the cause of Carnival Triumph’s fire to be a failed fuel return line, one that had been properly maintained at correctly scheduled intervals.

“This review is very comprehensive, it will take us a little bit of time to complete it,” said Cahill “but you can rest assured that it is our highest priority throughout the entire organization.”

Doubling down on safety protocols while the detailed fleet review continues, Carnival is taking nothing for granted.

Carnival Dream‘s six massive diesel-electric engines offered over 84,000 in horsepower and were functioning properly. But before going to sea, all systems on the ship are tested and one of those is backup power.

Carnival Dream’s backup system did not pass the test. So with the Carnival Triumph incident fresh in their minds, the failed generator became a “no sail” issue. That’s the good part of the story. Carnival could have allowed the Dream to sail the over 1,100 nautical miles back to Port Canaveral; the ships propulsion system worked.

But taking a page from recent history, a mechanical issue that might not have caused concern before came under the microscope, much like Carnival Cruise Lines, if not the entire cruise industry.

What if some other unknown, unanticipated mechanical breakdown occurred half way between St Maarten and Florida’s Port Canaveral? Carnival has clearly adopted a laser-focused concentration on safety, looking for any issue that could disrupt what should be a fabulous FunShip cruise.

Dream Event Incomplete, Here Comes Another One
Just a day after Carnival Dream was held at the dock (the cruise line equivalent of being grounded, much like the Boeing Dreamliner recently), Carnival Legend was recalled to the port of Tampa, citing propulsion problems. The engines were working; the ship just did not have the ability to go fast enough.

This issue might sound a bit more familiar to frequent cruise travelers. Reduced propulsion issues happen with a bit more frequency on cruise ships from multiple lines and for a variety of reasons.

Design flaws aside, moving parts wear out and these engines and the propulsion systems they provide power for are moving all the time, every day of the year.

Even docked, ships engines are running, albeit at a reduced speed or with a different fuel, for environmental impact reasons. A handful of ships can “plug in” to a shore side power grid but the amount of reduction in emissions is debatable (the power still comes from somewhere) and plugging in only reduces emissions while in port (there are no extension cords).

In the case of Carnival Legend’s recall to port, that move too might not have happened pre-Triumph. Ships with limited (but reliable) propulsion issues commonly run modified itineraries that do not require the drive system to be quite as vibrant.

Carnival Cruise Lines and its sister cruise lines are not taking any chances. They have brought in experts to look for issues not thought of before and are taking quick action when safety concerns come up.

“It is the thing we are most focused on and we will come up with solutions we will implement across our fleet,” added an obviously committed, apologetic and humble Cahill.

The Big Question
But the ugly elephant question in the room is, fairly: “OK, so maybe these things are freak accidents or an abundance of caution. Why are they all happening to Carnival Cruise Lines?”

Results from third-party sources indicate that Carnival Cruise Lines is operating at a level that meets or exceeds that of regulatory organizations world wide, including the very picky U.S. Coast Guard. Believe that, and the negligence hat does not fit.

Maybe the other cruise lines have higher standards. That dog won’t hunt either. Carnival Cruise Line is just one of the Carnival Corporation family of brands that also includes Princess Cruises, Holland America Line, Seabourn and Cunard Line, none of which have Triumph-like events in their history.

Still, bad things happen to good travel options and cruise travel is no exception. Like the hotel fires that occurred with some frequency in the first half of the last century, right now is a time when cruise lines are addressing safety concerns as never before.

Cruise expert Stewart Chiron, CEO CruiseGuy.com put it well in a recent Huffington Post article:

“One of the many lessons I’ve learned in the industry over the past 24 years is that policies and procedures are constantly evolving. Nothing is etched in stone and improvements will always be made, especially when safety is concerned.”

When thinking of the post-Truimph era of cruise travel, who better to pioneer raising the bar, creating new protocols regarding the issue of safety than the organization that created the industry in the first place?

While shoddy journalism by a whole bunch of news organizations clearly focus on sensationalizing the story, I’d hate to forget the contribution to the world of travel that cruises have made. Carnival Cruise Line is shaking down their ships, looking for and trying to anticipate anything that can go wrong. We hope their efforts keep that door to the world of travel open to those who might not otherwise have seen it.


[Photo credit – Chris Owen]

Stricken Cruise Ship Passengers Make Most Of Bad Situation

Life on board stricken cruise ship Carnival Triumph is far from the travel brochure promise of sandy beaches and warm Caribbean nights. As the ship is being towed to shore after an engine room fire knocked out the ship’s propulsion, passengers have had quite a different experience than what they bargained for. Still, experienced travelers know that not everything goes as planned and making the best of a bad situation often depends on how we choose to react when bad things happen along the way.

“I do want to commend our guests on board the Carnival Triumph … for doing a great job dealing with a difficult situation. I happen to believe that is the nature of the Carnival guests who happen to be very optimistic people (who) enjoy life,” said Carnival President and CEO Gerry Cahill at a press conference held Tuesday night at Carnival’s Miami headquarters.

Operating with limited services (although the bars are open and drinks are free), 102,000-ton Carnival Triumph is expected to arrive in Mobile, Alabama, on Thursday. Once there, the ship’s passengers will be disembarked quickly, given hot food and a night in one of 1,500 hotel rooms being held by the cruise line. That will no doubt be a welcome change to cold sandwiches and showers along with hot, unventilated cabins.

While reports from passengers on board via Twitter and Facebook vary from describing the situation as a “cruise from hell” to a more positive “we’ll sure remember this one,” odds are everyone will be happy when the sailing is over.”Generally speaking, the mood on board is good under the circumstances and most guests are making the most of it,” Carnival spokesman Vance Gulliksen told Travel Pulse.

On Friday, 20 charter flights will take passengers back to Houston where arrangements have been made to get them back home. Those on the ship right now will receive a full refund of what they paid for the cruise along with any non-refundable travel services and a complimentary cruise in the future.

The U.S. Coast Guard and the National Transportation Safety Board have launched an investigation into the incident.

Here is that press conference from Carnival’s Miami headquarters last night.



[Photo Credit- U.S. Coast Guard]

Carnival Triumph Being Towed To Shore After Engine Room Fire

Carnival Triumph was nearing the end of a four-night cruise when an engine room fire stopped the ship, about 150 miles off the coast of the Yucatan Peninsula. Without propulsion and running on only backup generator power, Carnival Triumph will be towed to closest port where passengers will disembark and be flown back home.

Carnival Cruise Lines, owner of the ship, posted a statement Sunday night on its website. Along with details on how passengers would get home, compensation they would receive and other pertinent information, the cruise line explained what happened and the current status of the ship.

The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. At this time, the fire is fully extinguished. There were no casualties or injuries to guests or crew. All appropriate authorities including U.S. Coast Guard have been notified.”

Meeting Carnival Triumph at the scene, another Carnival ship, Carnival Elation, transferred additional beverages and supplies to distressed ship as it drifted in open sea, waiting for a tugboat.

Expected to arrive in Progresso, Mexico, by Wednesday afternoon, passengers on board will make the best of what is now a free cruise with another free cruise coming in the future.

“All guests on the current Carnival Triumph voyage will receive a full refund of the cruise, along with transportation expenses,” reads the statement on the Carnival website. “In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.“Meanwhile, booked passengers preparing to depart on the next regularly scheduled sailing of Carnival Triumph are being contacted by the cruise line with the bad news. The next two sailings of Carnival Triumph have been canceled. Those passengers will receive a full refund of their cruise fare and any non-refundable travel expenses plus a discount on a future cruise.

If this sounds a bit familiar, it is. Gadling reported a fire aboard Carnival Splendor in November 2010. At the time, it was believed that the ship would be out of service for several sailings. But once repairs were underway, additional issues were discovered and some needed parts where not available, causing Carnival Splendor to stay out of service until February 2011.

We will provide updates as this story develops. Visit the Carnival website for the most current information.


[Photo credit – Flickr user Daniel Slaughter]

Free Cruise Giveaways To Enter Right Now

If the idea of a free cruise sounds appealing, right now might be a good time to pay attention. This month, during what cruise lines call “wave season,” travelers can pick up some of the best cruise vacation values available. To promote those exceptional seasonal values to new travelers, some of whom may have never been on a cruise before, cruise lines are teaming with everyone from television program producers to airline operators to give away free cruises.

“Wave Season” unofficially runs from January through March and features what cruise lines and travel agencies promise to be some of the best values of the year. Whether those values are something to get excited about or not, with snow on the ground and winter cold freezing travelers inside, many look to cruise vacations for relief.

Researching, looking, dreaming or buying, cruise travelers probably won’t do better than “free” when it comes to pricing. Let’s take a look at contests going on right now.

Who Wants To Be A Millionaire” is giving contestants and one lucky home viewer the chance to escape the winter blues with a Disney Cruise Vacation!

This week, during “Cruise In and Win Week,” airing January 7 – 11, a cruise vacation will be attached to one “Who Wants To Be A Millionaire” question in each contestant’s game. Answered correctly, the contestant as well as one lucky winner at home wins the money attached to the question as well as a Disney Cruise Vacation for four aboard the Disney Fantasy.

One randomly selected grand prize winner will choose a cruise vacation on either the Disney Magic or the Disney Wonder, sailing from Galveston, Texas.

US Airways Cruises – Million Miles Dream Getaway Sweepstakes will give one grand prize winner 500,000 Dividend Miles and a seven-night Caribbean cruise for two.

To enter, just sign up to receive US Airways weekly cruise emails by January 31. Signing up for just about any travel service provider’s priority email newsletters or offers is a great idea anyway. Those subscribed often get first notice of special pricing, value sailings and more.

Don’t want your email inbox filling up with what might otherwise be seen as junk? Have a special email address just for this reason.

Five other prize winners will receive 100,000 Dividend Miles

The Smooth Jazz Cruise has sailed annually since 2004, bringing together fans of Jazz music and top jazz musicians. Promoter Entertainment Cruise Productions is giving away a free cruise valued at $5,600 on Holland America Line’s m/s Westerdam, January 13 – 20, 2013, or January 20 – 27, 2013, for The Smooth Jazz Cruise.

On board will be jazz great George Benson along with David Sandborn, Bob James, Alonzo Bodden, Rick Braun, Richard Elliot and others.

Alaska Magazine has teamed up with adventure cruise line InnerSea Discoveries for a Cruise Alaska Sweepstakes.

Valued at over $11,000, the grand prize is seven nights on board 86-guest Safari Endeavour, departing from Juneau, Alaska. Included are all onboard meals, spirits, wine and microbrews, exclusive transfers and baggage handling, taxes and port fees, entry fees to national parks/preserves, all from-the-boat activities and equipment, sauna, hot tub, yoga classes and a complimentary massage.

Enter between now and January 31, 2013.

Looking for other sources of free cruises? Travel agencies often have free cruise contests as we see in this video:


[Photo Credit- Flickr User Peter Nijenhuis]

Tips For Saving On Cruises In 2013

Cruise travel in 2013 is a done deal for many seasoned cruisers; they bought 2013’s sailings more than a year in advance. Cruise travelers on the cutting edge of buying cruise vacations are working on 2014 now. Traditional buying strategies for cruise vacations include buying as far in advance for the best cabin location and often, the best price. But depending on your tolerance for price fluctuations, buying far in advance might not be the best idea in 2013 due to changes in the way cruise lines promote fares.

Make no mistake about it: buying a cruise is getting to be more like buying a commodity or volatile stock. Buying far in advance to get a preferred cabin location – like mid-ship for those prone to motion discomfort – is still a good idea. There are only so many cabins on the ship and the good locations sell first.

Still, buying a flexible fare that allows changes later without penalty can often end up with the best value. Here’s how:

Say we buy a seven-night Carnival cruise for two at the lowest possible price, one that has restrictions and charges penalties for changes made after booking. At the time of buying, we’re happy because we got our preferred cabin location and the price seemed quite reasonable, a year or more in advance of sailing.A few years ago, that strategy had a much higher chance of bringing home a win. Odds were that the price paid so far in advance would be the best available and that price stuck.

But that was a few years ago.

On The Cruise Line’s Timetable
Today, cruise lines are much more savvy about filling up ships. They have their own strategies in place, designed to have us jump at the chance to book on the cruise line’s timetable.

Today, those who purchased their vacation during a cruise line promotion, probably closer to sailing, gained over those who bought far in advance.

Probably not the best buy for the consumer, caught up in the hoopla of a winter sale that touts images of warm beaches on hot Caribbean winter days.

Tips For Getting The Best Value On A Cruise Vacation
Still, in spite of ourselves and our click-to-buy ways, some rock solid buying strategies combined with some critical facts can make for a great 2013-14 cruise bargain.

  • Pick A Good Time To Sail– Traditionally, slow season for cruise vacations happens in the fall, after kids go back to school, while hurricane season rages on and expenses of upcoming December holidays force a watchful eye on the family budget. That’s not apt to change. If you must sail in the peak summer sailing season, do so at the very beginning or very end of the season, when prices are apt to be best.
  • Buy A Flexible Fare- Fares with strict rules may sound like quite a bargain, until a change needs to be made and the cruise line charges a fee to do so. Cruise lines are just now beginning to offer restricted fares with fees. Led by Carnival Cruise Lines and their Early Saver Fare, at the time guaranteed to be the lowest fare by the cruise line, look for more cruise lines to follow in 2013 and beyond.
  • Consider Last Minute Buying, The Smart Way- Go ahead and make that booking a year in advance, just be sure that reservation includes two qualities: 1) That you can cancel before the final payment is due and receive a 100% full cash refund and 2) can turn right around and re-book at the lower last-minute rate, if available. That way you have a possibility of having the best of both worlds; excellent cabin location and lowest last-minute price.
  • Keep Shopping- One of the biggest mistakes travelers make when buying a cruise vacation is not to check occasionally for new promotions that may apply to their booking. This happens all the time and includes some of the most missed opportunities consumers have to help themselves on cost. It’s also a good reason to use a travel agent who can research what seems to be a better price. Often, what appears to be a good price is not when all the port charges, taxes and government fees are added in.

It’s that last part, to keep shopping and use a travel agent that may be new to many readers. As cruise fares become more complicated, having a friend in the business is a good idea and a good cruise-focused travel agent can fill that role nicely.

Think working on a cruise ship might be more fun? Check this video about how to do just that:



[Photo Credit: Flickr user spilltojill]