Weather delay angers cruise passengers at Texas port

by Chris Owen on

They may call today’s cruise ships “floating hotels” but there are some big differences between land-based vacations and a cruise ship heading out to sea.

Sometimes they can’t.

Such was the case last weekend and into Monday at the Port of Galveston where ships of all shapes and sizes were kept at sea when heavy fog made sailing dangerous. While the situation was obviously out of the control of cruise lines, guests that should have been on board ship sailing out to sea were less than understanding.

“This is my first cruise ever. I’ve been in hotels for the past three nights. I’ve had to buy my own food. Carnival has not treated us good. The refund is not acceptable. More needs to be done for everyone on that Ecstasy ship,” a passenger told Click2Houston.

Always choosing safety first, maritime authorities closed the port when fog made successful navigation impossible. While a weather delay often angers cruise passengers, there is only so much cruise lines can do.

The Royal Caribbean Blog notes that Voyager of the Seas return to Galveston was delayed by several hours and that passengers were able to board on Sunday evening but the ship wasn’t ready to leave until Monday.

Carnival Cruise Lines issued the following statement:

“The ship has been delayed due to severe fog and near zero visibility at the Port of Galveston. The ship was not able to enter the Port of Galveston from its previous cruise until yesterday afternoon, approximately one day later than scheduled because of the severe fog. It has been waiting for the fog to clear to depart on its next voyage.　

Because of its delayed arrival and subsequent delayed departure, Carnival Ecstasy will now sail on a modified three-day cruise that will return on Thursday, Feb. 24 (originally, the ship was scheduled to sail on a five-day cruise to Cozumel and Progreso operating Saturday to Thursday).

Guests have the option of canceling and receiving a full refund, a 25 percent discount off a future two- to five-day voyage and a $45 per person meal allowance. Guests who opt to sail on the modified three-day cruise will receive a 50 percent refund of their cruise fare, a 50 percent discount on a future two- to five-day cruise, and $45 per person meal allowance in the form of a shipboard credit.

Carnival sincerely apologizes to its guests for this disruption in their vacation plans.”　　

On the other hand, guests held on those ships waiting for the fog to clear enjoyed an extended vacation. Complementary phone calls and Internet usage made rebooking flights and rearranging travel plans much less of a burden.

Flickr image: USACEpublicaffairs


Cruise Port Update: Grand Turk gets NASA exhibit

by Chris Owen on

It’s not all sandy beaches, shore excursions and shopping in Grand Turk these days. A unique exhibit commemorating the National Aeronautics & Space Administration’s (NASA) Mercury space program and the historic 1962 splashdown of the Friendship 7 capsule off the coast of Grand Turk is now open at the Grand Turk Cruise Center.

“Splashdown Grand Turk” is a 3,500-square-foot attraction celebrating the unique relationship of the American human spaceflight mission which has special significance to the island’s history.

“We believe that having this great exhibit at the Grand Turk Cruise Center not only pays homage to the remarkable history of the NASA space program, but also shows the historical richness of the island,” said David Candib, director of business development for Carnival Corporation & plc, which operates the Grand Turk Cruise Center built in 2006.

Part of the Grand Turk Cruise Center, the free exhibit features a history of the Mercury space program, including replicas of an Atlas rocket model, astronaut John Glenn in a spacesuit, and the Friendship 7 capsule.

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Storyboards at the exhibit depict the accomplishments of the NASA space program and detail the differences in space equipment of yesterday and today while offering an overview of the current space program and future plans.

Grand Turk is part of the Turks and Calicos island chain, located North of Haiti and the Dominican Republic. The Grand Turk Cruise Center is a beach front cruise facility where guests can swim in the ocean or in one of the largest swimming pools in the Caribbean.

Photo courtesy Carnival Corporation

5 tips for actually enjoying Mardi Gras

by Elizabeth Seward on

While New Orleans seems to celebrate Mardi Gras all year round, it is at this time of the year–the weeks leading up to Fat Tuesday (in French: Mardi Gras) and the beginning of Lent–that the city earns its hard partying reputation.

It happens every year. And all kinds of people take the time to lose track of time in this city of soul and spook. Fascinated by the stories and legends of Mardi Gras and its raucous joy, I visited New Orleans in February 2009 and 2010 and I absorbed all that I could of Carnival culture.

My initial distaste for Mardi Gras had been a product of misleading media stories and drunken lore. Without much interest in forcing myself into remembering the only year of college I spent on campus, I eschewed the city’s famous annual ongoing party, genuinely disinterested in what I thought it was. But a friend I made while touring through Alabama, a true Southern Belle with a killer taste for rock ‘n’ roll, tempted me with attractive tales of Mardi Gras–an event she made sure to attend every year she could.

Through her I learned that Mardi Gras isn’t all breast-flashing belligerence and so-forced-it’s-sickening salaciousness. Through her I learned that Mardi Gras is celebrated all over the city, by different people with different backgrounds and different views on How to Party Hard. And when she decided to move to New Orleans a few months before the weeks of Mardi Gras 2009, I ignored my doubts, bought a plane ticket, and tried out Mardi Gras with a local as my guide.
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Admittedly, she was new to living in the city, but her relatives there were hardened New Orleans veterans who quickly passed on their torch of insight.

“Girlfriend, first of all, you gotta stay away from Bourbon Street“, she instructed me.

She’d learned the ins and outs of Mardi Gras enjoyment during the years prior, the years she spent making the 2-3 hour commute from Mobile in order to do it up with her family and friends in the city. I was privileged enough to do it up with them.

And, as I blearily boarded my departure plane that sunny Wednesday following my first real Fat Tuesday, I wasn’t looking forward to arriving back home in it’s-still-winter New York. I wanted to stay forever in warm, colorful, indulgent New Orleans.

I went back the following February and I’m making plans to return again in a few weeks. But my returning is for the sake of the Mardi Gras I know. Here are five tips for actually enjoying Mardi Gras–without all of its famous obnoxiousness.

1. Move beyond Bourbon Street.
I’m not going to advise you to ignore Bourbon Street completely. Like Times Square, this tourist destination has its place. You’ll find some good bars on Bourbon Street–hell, one of my lady friends tends bar at Molly’s on Toulouse. But by and large, you’ll experience the Mardi Gras I fell in love with outside of Bourbon Street. Spend some time in the East Quarter, for instance. Everyone there is also celebrating, costumed, and singin’ and dancin’, but you’ll find more locals in the East Quarter than on Bourbon Street. Tip: Look for a sublet or rental in this neighborhood with the help of Airbnb. If you have your own spot to call home in a good area where you can actually get some sleep when you need it, your entire experience will be better.

2. Perfect your costume.
There’s a true art to assembling the perfect Mardi Gras costume. Be creative and spend time getting your costume just right. Part of the Mardi Gras allure is the bold and beautiful color displayed emphatically by those reveling and relishing in the season. Tip: Masks and feathers are tried and true standards, but anything goes. When in doubt, wear a blonde wig and no pants for a quick-fix Lady Gaga. You might get thrown some beads with this get-up, but here’s another tip: don’t take off your clothes for beads. Firstly… because they’re just beads. Secondly because people are probably going to throw them to you no matter what.

3. Drink responsibly.
I say this not to reiterate the words of your nagging, oppressive mother, but rather because Mardi Gras is an experience worth remembering. Instead of joining in on the parade of puking drunks stinking up the streets, be mindful of how much you drink and take home some memories you’ll have for the rest of your life. By all means, drink. Drink and be merry–but leave it at that. Solicitous strangers might come to your rescue if you need to be scooped up off the street and sent home in a taxi, but don’t count on it. Tip: It’s a good idea to carry water with you at all times. It’s just not a good idea to mix cheap tequila, 600-calorie pina coladas, box wine, and all that fried food with dehydration.

4. Hang with locals.
You might not know any local New Orleans residents when you arrive, but making small talk is easy in a town as lively as this one. Chat up locals and pick their brains for recommendations of where to spend your time. Their spots will most likely trump tourist spots. (Not every time). And hey, if you’re lucky you might make some friends. I don’t know about you, but I’d prefer a good ol’ fashioned Mardi Gras house party over frat boys doing body shots at a bar with a $10 cover any night. Tip: Don’t be shy. Diffidence won’t yield for you the trip of a lifetime and besides, most people can respect a traveler who wants to avoid tourist traps.

5. Eat well.
When I say ‘eat well’ during a story about New Orleans, I mean two things: 1. Eat delicious Cajun food and savor every last bit of it. 2. Counteract the rich meals with simple, wholesome foods every chance you get. Believe me, New Orleans’ citywide buffet of fried food is worth digging your paws into. But if you don’t balance all of this heavy stuff out with some healthy options here and there, you’ll be sabotaging the quality of your vacation. Tip: You’ll probably be out for large chunks of time every time you’re out, so throw an apple, granola bar, or any other simple and healthy snack in your bag to make healthy eating automatic.

Have your own tips that will help Mardi Gras attendees enjoy the festival? Share and discuss with us in the comments.

Can Carnival capture the Magic?

by Chris Owen on

When Carnival Cruise Line’s 130,000 ton Carnival Magic debuts later this year the ship will have some pretty cool new features. Will those features live up to the name of the ship? Will they be Magical? Let’s take a look at what’s coming soon to a Galveston near you.


“What? A new ship in Galveston?” you ask.

Traditionally new cruise ships debut in Florida, older ships go to home-ports line Galveston, New Orleans or Charleston. This is a different direction to be sure.

“The commitment of a new ship outside Florida is pretty significant and is pretty rare,” Carnival spokeswoman Jennifer De la Cruz said. “We have built up our presence in Galveston over many years, and we have been able to do that because the Texas and Southwestern market is so strong for us.”

On board Carnival Magic will be some different features in the line’s newest ship. Let’s take a look at a couple of the really different ones.

The Lanai – In Southern-speak that means “covered porch”. But this is way more than that. Probably one of the most unique features on the ship, the Lanai takes the traditional cruise-ship promenade in a different direction. Outside. It’s a half-mile, open-air promenade encircling Deck 5. Described as an area where “guests can stroll while enjoying spectacular ocean vistas, curl up with a good book, soak up some sun in a comfortable deck chair, or relax in one of four cantilevered whirlpools that extend out over the ship’s sides” It sounds pretty cool.

The SportsSquare is Carnival’s stab at a rock-climbing wall/ fitness-oriented activity with a dose of the line’s trademark “Fun” element included. Adding to an industry-wide focus on fitness and health, this makes perfect sense and should be quite popular. The big draw here is SkyCourse where around 20 guests at a time can strap into a safety harness and choose from beginner or intermediate courses, traversing across rope bridges, swinging steps and beams suspended above the top deck, called the Spa and Sports deck. 20 different elements on the ropes course are each named after a notable bridge in the U.S.

Those two unique features alone would be a big change for Carnival. It appears that the line is looking at every department, leaving no existing space or feature “safe” from innovation and change.

RedFrog Pub – described as “offering a laid-back Caribbean vibe with island-inspired snacks and drinks”, including a private-label draft beer, ThirstyFrog Red, brewed especially for Carnival Magic Will be featured along with tastings of top-rated rums of the Caribbean and a collection of the regional beers

Cucina del Capitano (“The Captain’s Kitchen”) – Free by day, cover charge by night this is an Italian eatery we predict will become a signature venue across the fleet. The idea is that the place honors the Italian heritage of the line’s captains and the fact that all the ships were built in Italy. I’d be they learned a lesson or two from sister-line Princess Cruises Sabatinis’s up-charge restaurant and will apply that know-how here.

Huge Family-Friendly Spaces – more than 19,000 square feet of space catering to kids and families, including dedicated spaces for children (Camp Carnival), ‘tweens (Circle “C”) and teens (Club O2), with organized activities and counselors for each group. This is Carnival’s answer to Disney Dream and upcoming Fantasy’s possible world-domination of the kid market at sea. They made more space for their award-winning existing program as opposed to another partnership with an established cartoon brand.

Huge Adult-Friendly Spaces too called “Serenity” – a popular adults area on existing ships, Serenity offers comfortable chaise lounges and chairs, hammocks, colorful umbrellas and two whirlpools, along with full bar service. Look for this on just about any ship that does not have it in the near future. This wildly popular options for adults wanting to escape the kids fills up fast so get there early.

Cloud 9 Spa – All the traditional body stuff is right here. Fitness center, personal training, soothing thalassotherapy pool, thermal suite or just take in the elegant, serene surroundings.

Stateroom Innovations – Some different accommodation types appear on Magic, including two-bathroom (finally) cabins holding up to five guests along with connecting staterooms, cove balcony cabins closer to the water line (ala sister-line Cunard) and spa staterooms providing special access and benefits plus a hefty fine if guests get caught smoking.

Carnival’s Seaside Theatre – This huge LED outdoor movie screen made popular by Princess Cruises Movies Under The Stars. Once a controversial topic (“If I wanted to watch TV I would have stayed home”), now appearing on more ships as they debut or cycle through dry-dock.

Ocean Plaza – Carnival’s answer to Royal Caribbean’s Aqua Theater, this one looks to be a better solution than Norwegian Epic’s answer to Royal Caribbean’s Aqua Theater adding specialty coffees and sweets, milkshakes (I can see the line right now), and full bar service, specializing in martinis and mojitos.

Fun Hub –It’s a social network and comprehensive shipboard intranet portal that provides access to information on the ship’s services, facilities and daily activities. Carnival Magic will also offer bow-to-stern Wi-Fi and cell phone service. The ship also has an interactive micro-site which features a full-screen virtual tour, exclusive images and videos, construction footage and more.

Currently based in Texas, Carnival Conquest is scheduled to move to New Orleans along with Carnival Ecstasy and be replaced by Carnival Magic and the Carnival Triumph.