White Collar Travel: How Important Is That Phone Call?

The biggest complaint that non-business travelers have about the white collar folks likely involves cell phones. Our reluctance to turn the off at the appointed time is probably the greatest annoyance to those around us, though the Gordon Gekko-style pacing and posing at the gate tends to ruffle some feathers, too. I’ve overheard and even been asked countless times the very simple question: “Is it really that important?”

Of course, it’s sometimes phrased, “Nothing can be that [insert expletive of choice here] important.”

Now that I’m out of the game, my perspective on business travel has changed greatly, but there are some quirks and habits that still make sense to me. When I see a guy in a suit shaking his head dramatically, waving his arms and clenching his jaw, I get it. Chances are, it really is that important. Some issues won’t wait, especially if you’re bouncing up against a deadline and are about to be inaccessible for several hours.

In fact, it’s measurable.
Whether it’s commissions or billable hours, every white collar traveler has a number to hit – for the firm and, more importantly, personally. A manager squeezing in those last few minutes before the phones have to go dark can set people on the right course for the next four hours, resulting in possibly tens of thousands of dollars of value to his company.

Now, that’s the positive side of this. There’s also the crisis scenario. The door’s about to close, and you have only seconds left. Your project is blowing up, and your team needs any information or guidance you can give. Anything you can do will make life that much easier for the half a dozen or more people relying on you. I’ve been on both sides of this one and can assure you that it’s uncomfortable for all involved.

When you’re annoying everyone around you – which you really don’t want to do – you’re comparing that to trying to help your team. So, the choice involves securing the approval of strangers or taking care of people who are important to you. It’s easy to see how that one shakes out.

There is one more scenario to keep in mind: the business traveler before you, hollering and gesticulating, is a complete asshole who is unbelievably desperate or as much attention as he can garner. Do anything except ignore him, and you’ll only make it worse … for everyone.

Five major changes to North Korean tourism in 2009

Fewer than 1,500 Americans have been to North Korea on vacation, according to Koryo Tours, making it one of the truly remote destinations in a world that’s becoming increasingly interconnected. So, if you’re looking for an unusual stamp in your passport or bragging rights when the conversation turns to “most unusual destination,” a trip above the DMZ remains one of the top alternatives.

If you have set expectations of what a trip to North Korea entails, prepare to have them shattered. Sure, they tend to include the basics that you’ve seen in countless travelogues and news stories, but new sites do open up. Look for a few surprises in 2010, though as one would expect, there are no guarantees.

Below, look for five ways that tourism has changed in North Korea this year. Some of them will surprise you.

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1. Cell phones, cell phones everywhere
Cell phone use is on the rise in North Korea, according to Koryo Tours, which says, “tens of thousands of units have been sold to local residents in the past 12 months.” But, if you’re heading over to Pyongyang this year, you won’t be among the people chatting away. Visitors still aren’t allowed to take their own phones into the country.

2. Foreign grub is now on the menu
Pyongyang is now home to two new pizza joints and a fast food burger place. These come on top of a fried chicken restaurant that opened in 2008.

3. Americans played soccer
A match between the Beijing Chaoyang Park Rangers and a local DPRK club was the first amateur contest in which Americans participated.

4. The movies found romance
Filmmaker (and tour guide) Nick Bonner is trying something new. Following three documentaries on North Korean life and culture (one of which involved American defectors), he’s now working on a romantic comedy. When the film comes out, you may be able to remember visiting some of what you see in the background (just a guess — few details have been released).

5. Short tours were available
Koryo Tours ran a series of short tours to Pyongyang for Arirang this year, which made the destination more accessible to westerners gripped by a global financial crisis.

So, if you’re thinking about a return trip, the scene might look a little different in Pyongyang this time around. Whether you’re going to dig into some kimchi or some pizza and beer, you’ll find something exciting in this corner of the world. Keep an eye on Arirang in September; hopefully Koryo Tours will repeat the deals it ran this year!

If you’re worried about your safety, don’t. You could have a considerable amount of trouble if you enter North Korea illegally, but according to Koryo Tours, organized tours are quite safe, and the company hasn’t had any problems.

AT&T works on travel transparency

Have AT&T? Going somewhere out of the continental United States? Click here to find out exactly what it’ll cost you.

Phone companies have a filthy habit of not being terribly transparent with their mobile plans or landlines, i.e. you have all these fees and taxes you don’t expect on your bill, you aren’t sure what roaming costs and whether you’re doing it, and you never seem to know what you’re going to be charged for calling a random foreign country — or calling from a random foreign country.

I don’t have AT&T and sometimes I send text messages to Norway, and I swear it’s cost me something different every time. It bet costs my friend nothing to text back — it’s probably included in her insurance (darn Norwegians have it so good). (I’m just kidding.)

In any case, AT&T has taken some guesswork out of travel fees. You can visit their site and build yourself a whole itinerary of countries in which you’ll be using one of their phones and specify which phone, or even select the phone you are considering getting and the countries you’re going to. The site will immediately tell you whether or not they have coverage in that country for voice and/or data — they have voice coverage in over 215 countries and data in over 170, which is more than anybody else. They also have voice and data on over 130 cruise ships and 3G in 80 countries.

So, they tell you whether or not voice and data are available, and then you can click a little “details” button and they’ll tell you how much it’s gonna cost to communicate there. Straight up. That’s darn near enough to make me pay the $200 to get out of my current contract. You can also pay AT&T $5.99 per month for their World Traveler plan, which provides discounts on all those little premiums. If you travel a lot, that’ll save you bank.

Here are some additional tips for saving money when traveling abroad no matter who your carrier is:

  • Turn off your data roaming.
  • Use WiFi instead of 3G, GPRS, or EDGE when possible
  • Turn off the auto-check e-mail function
  • Reset your usage tracker to 0 when you get there so you’ll know what you’re spending
  • Don’t go downloading photos and watching YouTube, fool — it’s gonna cost you!

They’ve got international data plans if you need your YouTube fix. Seriously, AT&T wants you to travel. So: www.att.com/travelguide. It’s totally worth your while — and that’s a hint to step it up, other mobile service providers!

Galley Gossip: Cell phones on the airplane

Recently on Twitter.com Times Travel asked me who I thought the worst type of passenger was. I wrote, “a business class passenger who does not get an upgrade and ends up in coach.”

But not all business class passengers who end up in coach are bad. In fact, business class passengers are actually my favorite passengers. They know the drill. They know exactly what to expect. So there’s no “on my last flight…” or “what do you mean there aren’t any magazines or pillows?”

The truth is the worst type of passenger is the kind of passenger who thinks he/she travels often, but in reality he/she only travels a few times a year, which isn’t really all that often, not compared to frequent fliers today. Yet they have no problem letting me know just how often they fly (which isn’t all that often) when they’re doing something they shouldn’t be doing, something a frequent flier knows not to do, like use a cell phone after the flight attendant has made the announcement that it’s time to turn off and stow all electronic devices.

The following scenario actually took place on board one of my flights…
We’re on the tarmac in Chicago and the flight attendant is walking down the aisle while the safety video is on and she sees a passenger on his cell phone talking and says, “Sir, you need to turn your cell phone off!”

He tells whomever he’s talking to on the phone to hold on a minute, and then he covers the mouthpiece with his hand and asks the flight attendant, “what flight number is this?”

Shaking her head, the flight attendant says, “Sir, you can’t be on your phone right now! The safety video is on. You need to turn it off.” She points to the video monitor and it’s at that part where the guy in the suit reaches up and grabs the oxygen mask and places it over his nose and mouth, looking way too relaxed for a guy who has just placed an oxygen mask over his nose and mouth because he’s probably going through a decompression or something and should probably be hyperventilating along with the rest of us.

The man on the phone rolls his eyes and tells his friend to hold on again. Then he says to the flight attendant, “I JUST NEED TO KNOW THE FLIGHT NUMBER, MA’AM!”

My colleague tells him she doesn’t know the flight number, which could be true because half the time we really don’t know whether we’re coming or going due to the short layovers mixed with long work days spent hopping from one city to another. Not to mention the safety video is on and this guy should not be on the phone right now. At this point it doesn’t really matter what the flight number is.

“TURN IT OFF!” she demands, squinting her eyes, which makes her look a little crazy and has zero affect because he’s still on the phone and just looking at her as if it’s no big deal there’s a flight attendant screaming at him and looking all crazy-eyed.

Sighing, he tells his friend, “The flight attendant is not being very helpful. She’s putting a lot of stress on me.”

Of course this only makes her put even more stress on him. “TURN THE PHONE OFF NOW! I MEAN NOW! RIGHT NOW!” which not only makes him jump, but also works because he actually turns it off and puts it away.

When I shared the above story with a fellow coworker, he wrote…

This lack of compliance causes me concern for a couple of good reasons. First, it establishes that some passengers see flight attendant instructions as optional–and they’re mandatory. That mandatory aspect is for everyone’s safety in an emergency, and in order to be effective, that authority covers every instruction they give. Second, as a captain, I always weigh whether I want to take Mr. Optional-Instructions-Cell-Phone-Guy into the air and just hope when he’s given an instruction, he’ll comply. Why would I?

Cell phones on the airplane, some people want them, others don’t. Me, I fall into the don’t category. Why? Because it’s a me, me, me world we’re living in and people today don’t always have common courtesy for those seated around them.

Tell me what you think.

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Photo courtesy of Jung Hong (cell phone), Beigeinside (flight attendant)

Sit on an ant hill in Finland, win a prize

What can’t you do in Finland? If traditional activities don’t scratch your bizarre itch, try to endure sweltering heat or hurling electronic devices. This country is home to the strangest “sporting events” you can imagine … and it’s enough to make me consider going back.

Throughout the year, you’ll find more than 40 weird contests, some titillating and others just plain freakish. I’ll pass on the World Sauna Championships, as sitting in a sweat box isn’t exactly a good time. My wife is probably thinking of trying the World Cell Phone Throwing Championships on my behalf (I can’t put the damned thing down, sometimes). Hay mowing contests don’t interest me, but I’d probably enjoy being a spectator at the topless winter jogging event … hey, at least nobody will need sunblock!

Yeah, there’s more.

Air guitar playing, swamp football and table-tapping challenges are hosted in this Scandinavian wonderland. Depending on your better half’s disposition, you can even try wife-carrying.

Check the calendar of events after the jump.

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Wife-Carrying: This occurs at Sonkajärvi, in eastern Finland. The contest dates back to 1992, though the tradition traces to the 19th century (if you can believe the locals). The world championships are held on July 3 and 4.

Mobile-Phone Throwing: Staged in Punkaharju, also in eastern Finland, show up on August 22 to throw an “official” cell phone as far as you can. In case you were worried, “there will be no doping tests. However the jury can rule out the contestant if his/her mental or physical preparedness is not adequate for full a performance.” I guess that means everyone.

Sauna Bathing Contest: Attend the 11th Sauna World Championships in Heinola, and you’ll get hot. It’s held on August 7 and 8, during which “competitors have to sit in the sauna with buttocks and thighs on the seat.” Wait, it gets better: “Posture must be erect [I bet!]; elbows must stay on the knees and arms have to be in an upright position. The competitor will have to leave the sauna without outside help; otherwise he/she will be disqualified.”

Air Guitar Playing: Your friends used to laugh at you … and they will again if they watch you at this unusual competition. You and other would-be rock stars will converge on Club Teatria in Oulu in northern Finland (where else would you find something like this?). If you aren’t ready for prime time, attend a training session, lecture or demonstration. (No, you can’t make this shit up.) The event runs from August 19 to 21.

Swamp Football: It is what it is. Go to Hyrynsalmi on July 17 and 18 and try to kick a soccer ball in the mud. There’s no offside rule, which clearly solves everything.

In case these aren’t eccentric enough for you, there are other choices: mosquito swatting, milking stool throwing and sitting on an ant’s nest. I really wish I were lying about this last one … I really do.