Breaking: Cruise crew member dead in Cozumel

by Chris Owen on

While foul play has not been ruled out, the drowning death of a Royal Caribbean crew member in Cozumel brings the safety of Mexican ports of call back into focus along with the broader issue of cruise passenger safety in general.

The body of Monika Markiewicz a musician on Royal Caribbean International’s Allure of the Seas. 32, was recovered from the ocean off the southern part of the island Saturday. An autopsy determined the cause of death to be drowning but Markiewicz also suffered a blow to the head. Police are investigating.


“Tragically, we recently became aware that the crew member was a victim of a violent crime while ashore in a remote area in Cozumel,” said Royal Caribbean spokesperson Cynthia Martinez. “We extend our most sincere and heartfelt condolences to the family and friends of our crew member.”

The topic of Mexican ports of call is a hot issue with cruise lines and Mexican government officials alike. The tragic death of a crew member in Mexican waters, regardless of the reason, brings safety back into the spotlight.

Cozumel is a popular port of call for cruise ships, far removed from the drug gang violence in Mazatlan, a center of Mexican drug cartels. Cruise lines, always vigilant regarding the safety of passengers and crew recently and dropped calls to Mazatlan due to crimes against passengers and crew members.

Disney Cruise Line, Princess and Holland America dropped Mazatlan as a port of call on Mexican Rivera cruises last month. Mexican government officials responded with a cry of “no fair” saying their ports were safe, meeting with cruise line officials and promising a safe experience for cruise passengers.

“We highly value our long-standing relationships within the cruise industry, and are dedicated to ensuring that Mazatlan remains among the top cruise destinations on Mexico’s Pacific Coast. Mazatlan has hosted nearly 1.5 million cruise passengers since 2008 and is widely regarded as one of the safest destinations in Mexico.” said Julio Birrueta, spokesperson for the Mazatlan Tourism Trust.

Newly relocated Disney Wonder, bumped to the West coast when new Disney Dream took over in Florida was scheduled to visit Mazatlan on a series of seven-night sailings through April. Instead, that time will be spent in what is believed to be a safer Cabo San Lucas.

Just last week, cruise lines returned to Mazatlan after they believed safety issues had been addressed. The Mexican government bolstered its tourism police force with a special unit of plain-clothes security personnel in the main tourist areas, including shore excursion sites.

Still, crime involving tourists is an ongoing problem in Mexico. Tourism officials have been accused of attempting to minimize the issue. The US Department of State has urged caution visiting Mexico issuing a Travel Warning in September of last year saying “It is imperative that U.S. citizens understand the risks involved in travel to Mexico.”

A cruise line crew member being found dead, for whatever reason, is indeed cause for concern in an ongoing look at the safety of ports around the world.

Last week, chaos and demonstrations in Cairo, Egypt sent cruise lines sailing in a different directions and land tour operators cancelling booked tours.

Cruise lines are modified itineraries for ships calling in Egypt and Tunisia, canceling all port calls in these two countries. While unrest/chaos continues in the area, cruise lines are playing it safe by keeping ships and passengers out of harms way.

Most recently, citing a “changing political environment” Disney Cruise Line as well as land tour operator Adventures by Disney is dropped Tunisia from all land and sea tours. They are just the latest of a growing number of cruise lines and tour operators to pull out of the troubled region.

“We continually evaluate our itineraries, and the decision to modify this itinerary was made in part due to the changing political environment in Tunis and the recent Travel Alert issued by the U.S. Department of State for Tunisia,” Disney spokesperson Christi Erwin Donnan told USA TODAY.

Indeed, cruise lines constantly monitor the situation at every port they call on, most commonly skipping ports for weather related reasons. More difficult to monitor but equally important, changing political environments and crime ashore too are a cause of concern regarding the safety of passengers and crew.


Easy Luggage handling program for cruise passengers

by Chris Owen on

One of the great benefits of a cruise vacation is only having to unpack one time as your floating hotel goes from port to port, a big advantage over land vacations. But the cruise eventually comes to an end and we have to pack up and go hone. A relatively new service makes that whole process much easier.

The normal procedure for luggage handling at the end of a cruise has a lot of steps. Leave it out in the hallway the night before disembarkation, get off the ship in the morning, wade through a sea of luggage with everyone else, claim yours, head to the airport, check your luggage again then claim it one more time at their home airport. That’s just the way it’s been done for years.

The procedure has so many steps that passengers often choose a “self-assist” option where they carry their on luggage on and off the ship, bypassing some of the handling.

But now there is a better way and it gets you airline boarding passes too.

Airportbags.com has a new service that allows guests to skip all that, set their luggage out the night before disembarkation then never touch them again until they get to their home airport. Airportbags.com has partnered with cruise lines, airlines and government security forces to make it all happen and the cost is reasonable.

Onboard Airline Check-In Program from Airports Bags on Vimeo.

You now have the opportunity to complete the airline and luggage check-in process for your flight home before you even step foot off the ship. Simply complete an enrollment form while onboard the ship and return it to a staff member. The night before disembarkation your airline boarding passes and preliminary baggage tags will be delivered to your stateroom along with detailed instructions on how to proceed once departing the ship.

Ricardo Torres of AirportBags told Gadling “This disembarkation option allows you to enjoy your final hours in the port at your leisure. Imagine your options: 1) enjoy the sights of the city or 2) stand in a never-ending line at the airport–the choice is yours with Onboard Airline Check-In. “

I did a version of this coming off a Princess Cruises Alaska Cruisetour last year where we had to go through customs in Vancouver too. In that case we transferred from the ship to the airport on a sealed bus that followed a sealed truck with our luggage in it. Their version is called EasyCheck and it was simply wonderful.

Most major cruise lines have a version of it too. Royal Caribbean and Celebrity Cruises call it the Luggage Valet and Onboard Airline Check in plan. Disney Cruise Line’s version is the Onboard Airline Check-in Service. On Norwegian Cruise Lines it’s simply Bags and Holland America Line calls it Luggage Direct while for Carnival Cruise Lines the program goes under the name of Luggage Express. Prices vary by line but range from free on Disney Cruise Line to $20 on pretty much all the others.

Flickr photo by quinn.anya


Top 10 cheap cruise extra values of the week

by Chris Owen on

Every week, the major cruise lines have special offers that can mean extra value to us. They may be promoting cheap cruises, discount fares, bonus amenities, upgrades or some other extra value or promotion you may qualify for. It all adds up to getting more for the same or less than normal. Here are the upcoming week’s promotions from several of the major cruise lines.

Check with your Travel Expert first before buying, they may have additional values to add on to your booking that add up to real dollars and cents savings to you. More importantly, having a Travel Expert on your side will insure you keep that best value, get you additional values that may come along over the life of your booking and maximize your vacation experience.

  1. Guaranteed Low Fare– Carnival Cruise Lines is all about the Early Saver Fare, a popular program now in it’s second year that guarantees the lowest price. Much like a restricted airline ticket, the deposit is non-refundable and no changes can be made after booking without a $50 per person administrative fee being applied. This week’s special pricing includes a 3-day cruise from $169 per person + taxes and fees.
  2. Free Upgrade– Princess Cruises has what they call a Balcony Bonanza going on right now on select sailings that let guests book a balcony stateroom for the price of an ocean view.
  3. Onboard Credit– Another bonus from Princess Cruises for active or retired military members is a Military Onboard Credit, applicable to all sailings. The onboard credit amount is $50 for cruises 6 days or less, $100 for cruises of 7-13 days, or $250 for cruises of 14 days or longer, offered on a per stateroom basis
  4. Military Rate– Disney Cruise Lines has a special Military Rate available to book through Sunday, February 6, 2011. Rates are per person based on double occupancy on the categories noted. Other categories are available at higher prices. Rates are in U.S. dollars and are not combinable with other discounts or offers.
  5. Europe and Alaska– Special Offers from Carnival also include extra savings on European cruises on the new Carnival Magic and Alaska from $674 per person + taxes and fees
  6. Select sailings Royal Caribbean International has some limited-time offers on sailings from Baltimore starting at $65 per person, per day, cruises sailing from Florida ports starting at $80 a day and sailings from New Jersey from $85 per person, per day.
  7. Kids sail free- Disney Cruise Line has Kids for Free to Alaska AOL Travel reports “Disney Cruise Line is gong to Alaska for the first time this year and offering a discount on select sailings with a new “Kids Free” promotion.” On this one, kids are free when they share an Oceanview or Verandah stateroom with two adults, port charges and taxes are still due but the cruise fare is free. The Kids Sail Free program as well as other discount rates can be found any time on the Disney Cruise Lines website under Special Offers.
  8. Free Upgrade– Norwegian Cruise Line is offering Free Upgrades for All granting a balcony cabin for the price of an Oceanview through February 13Th.
  9. Free upgrade– Celebrity Cruises weekly sale next Tuesday only features 11 to 14-night Caribbean sailings on Celebrity Millennium or Infinity starting at $599 per person +tax. They also have an “Upgrade Your View” promotion going on that gets a balcony cabin for the price of an oceanview on some sailings
  10. Valentines Day– Costa Cruises has is offering several “sweetheart deals” throughout the month of February. Each week the “Month of Amore” will feature a different promotion on one of Costa’s romantic European itineraries.The “Month of Amore” launched this week with seven-night eastern Mediterranean itineraries from just $599 per person, double occupancy. The eligible cruises for this offer sail round-trip Venice, Italy, and call at ports in Greece, Turkey and Croatia.


Flickr photo by Nicholas RIVET

Canceled flights: Don’t let them make you miss the cruise

by Chris Owen on

If your plans for an upcoming cruise include flying to the port in the next few days, odds are your flight could be delayed. With the massive storm crippling travel throughout the US and canceling thousands of flights, service could be disrupted for several days. What hurts is knowing that at the end of the day you could be in sunny Florida or some other fair-weather area, if you can only get there. Savvy travelers know a few golden rules of doing a cruise vacation in the Winter that can increase the odds of making it to the port and keep you confident of your travel plans should a storm develop.

Buy travel insurance and know how to use it. Travel insurance on flights only is cheap but just one step towards what you need. The problem here is not that you are unable to make the flight, but that you might miss the ship. Carefully consider your insurance options. The best option is not always the cruise line insurance. Every insurance company has a toll-free 800-number to call with your “What if?” questions. Do that. Make sure you understand what happens if you miss the the ship and what your options are. In most cases, travel insurance reimburses you for covered expenses. You will need to have funds available to cover those expenses as they occur. If you thought ahead and bought travel insurance, you might be covered as many policies include protection against flight delays. Finding another flight might be a different story altogether though.Have a back-up plan. A good idea when flying during a time when flight delays are likely is to have backup flights already planned. It’s easy enough to do too. If you book your own airfare, make note of those other fights that didn’t seem quite so convenient compared to the flights you selected when you bought them. Later on, if your flight is delayed or canceled, those you passed on the first time may look really good.

Fly in the day before. This is a good idea no matter when you fly and from where. It gives you a huge cushion of time to absorb flight delays or cancellations. Consider the time of year you are flying too. Wise cruise passengers traveling this week might have arrived at their embarkation city two or more days in advance if their schedules could swing it. Doing that also puts what can be a long travel day behind you and allows you to wake refreshed and ready to board the ship. That first day on any ship can be a long one. Get the most out of it by being fully energized before boarding.

Know the route, driving. As a last resort, a long drive to the port, made longer by bad weather is another option. I know of cruise passengers who drove from Minneapolis, Minnesota to Miami last year, 23 hours straight through, when all flights were cancelled without any sign of relief until after their ship would have sailed away. These are hearty people who just would not accept “No cruise for you” in any shape or form.

Cruise Port Update: Grand Turk gets NASA exhibit

by Chris Owen on

It’s not all sandy beaches, shore excursions and shopping in Grand Turk these days. A unique exhibit commemorating the National Aeronautics & Space Administration’s (NASA) Mercury space program and the historic 1962 splashdown of the Friendship 7 capsule off the coast of Grand Turk is now open at the Grand Turk Cruise Center.

“Splashdown Grand Turk” is a 3,500-square-foot attraction celebrating the unique relationship of the American human spaceflight mission which has special significance to the island’s history.

“We believe that having this great exhibit at the Grand Turk Cruise Center not only pays homage to the remarkable history of the NASA space program, but also shows the historical richness of the island,” said David Candib, director of business development for Carnival Corporation & plc, which operates the Grand Turk Cruise Center built in 2006.

Part of the Grand Turk Cruise Center, the free exhibit features a history of the Mercury space program, including replicas of an Atlas rocket model, astronaut John Glenn in a spacesuit, and the Friendship 7 capsule.

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Storyboards at the exhibit depict the accomplishments of the NASA space program and detail the differences in space equipment of yesterday and today while offering an overview of the current space program and future plans.

Grand Turk is part of the Turks and Calicos island chain, located North of Haiti and the Dominican Republic. The Grand Turk Cruise Center is a beach front cruise facility where guests can swim in the ocean or in one of the largest swimming pools in the Caribbean.

Photo courtesy Carnival Corporation