Royal Caribban Europe 2012: more with a twist

Royal Caribbean International this week unveiled its 2012 Europe cruise and cruisetour season, increasing deployment from its 2011 lineup of 11 ships to 12 for 2012, which will again include two Freedom-class ships. The line also detailed itineraries and added a new port with a twist on traditional cruise itineraries that offers passengers a great deal of flexibility.

“Every year Royal Caribbean surpasses its previous Europe offerings to continue to exceed the expectations of vacationers,” said Betsy O’Rourke, senior vice president of Marketing, Royal Caribbean. “In 2012 the line’s ships will add 23 more ports in seven additional countries, giving vacationers the opportunity to tailor-design their cruise experiences on itineraries that are as short as three nights or as long as 16.”


New in 2012 too will be Amsterdam as a homeport, for a total of 12, with ships calling at 101 ports in 34 countries on itineraries ranging from three to 16 nights.

In addition to the 12 homeports from which guests can choose from, Royal Caribbean is also offering eight “interports”, where guests can board itineraries en route, creating 20 options for embarkation and disembarkation

For the third consecutive year, Independence of the Seas will be positioned year-round in Southampton, primarily operating on an alternating series of 14-night sailings but will also offer one three-night sailing, overnighting in Paris (LeHavre) in May along with a four-night cruise spending the night in Cork, Ireland.

Royal Caribbean Europe 2012 will feature Vision of the Seas adding two new six-night Norwegian Fjord cruises from Oslo. The ship will sail Northern European waters from April 29 to September 7, offering 14 different itinerary options ranging from four to 12 nights. A 12-night Arctic Circle sailing on August 9, roundtrip from Copenhagen, will cruise the Arctic Circle.

From May through September, Adventure of the Seas will continue on its pattern of seven-night Western Mediterranean itineraries roundtrip from Malaga, Spain then move to a series of five seven-night Canary Islands sailings, also from Malaga. Sister ship Navigator of the Seas begins its European season with an eight-night itinerary on April 14 from Barcelona to Spain, where, through November 18, it will offer seven-night Mediterranean sailings.

Grandeur of the Seas schedule will include seven-night Western Mediterranean sailings that will operate from June 2 to October 10 roundtrip from Palma de Mallorca. Voyager of the Seas, meanwhile, will spend the bulk of its Europe season sailing out of Venice, but will shift from seven-night itineraries to 10- and 11-night cruises, with itineraries including overnights in Istanbul and Kusadasi.

Splendour of the Seas will return to sailing roundtrip from Venice in 2012 from late April through early November. Jewel of the Seas will continue to operate on its 12-night sailings roundtrip from Harwich, England. It will also feature one new cruise on June 20, a “Fjords & Iceland” itinerary, roundtrip from Harwich.

Royal Caribbean is offering six cruisetours, which enables guests to couple sailings with escorted land tour options to create packages in conjunction with six of the line’s ships. Options include nights in Madrid and Barcelona, Venice, Florence and Rome, Lake Como and Venice,Paris and London, and Turkey’s Istanbul and Cappadocia.

Ten cruise packing list items your friends want you to bring

There are some things you can do without, some you might call must-have items and some that just belong on any list. These are those items. You could sail without them and have a good time but sailing with them will get almost guarantee a great time for you and a whole lot of other people on the ship. These are ten cruise packing list items your friends want you to bring. They will thank you for it later.
  1. Manners– Leave the trailer-trash person in you at home. You give cruise passengers a bad name. We don’t all live in trailers with horse poo in the front yard and three weeks of garbage in the kitchen because everyone is too lazy to take it outside where the shower is that they never visit either.
  2. Clothes that fit- Let’s get real ladies. Just because you can squeeze into a size 8 does not mean you look good in one. If size 14 is what you really need to wear, do that. Yes, you will never see these people on the ship again but no need to give them nightmares that will last for years. Men, you’re not off the hook either. If you are even thinking of competing in the belly-flop contest (see above) you are overweight and need to get to the gym pronto.
  3. A great big pile of money– Let’s face it; hardly anything of any importance is included in the price of your cruise. Yes you can eat at the buffet until you explode but all the best food you will pay extra for. Casino? Pay. Spa Treatments? Pay. Shore Excursions? Pay. Drugs ashore? Pay. (except on Royal Caribbean- they deliver)
  4. Your A-game- Whatever side of you it is that is icky, leave it at home. Go get a pedicure, manicure, haircut, clean socks, a bathing suit that fits (see #10) or a generously sized cover-up. Everyone will be looking at YOU and YOU alone.
  5. A good attitude– Check your sour “I hate to stand in lines” attitude at the door. There will be lines. You will stand in them. You will live to tell about it. Get over it before boarding please.
  6. A gourmet palate– Leave your “belly up to the buffet” demeanor at home. Feed your gaping maw at Golden Corral and bring along an appetite for the good stuff. Cruise lines employ Chef’s from all over the world to make fine cuisine for you. Eat it.
  7. Your brain or the brain of someone else– Bring a brain along. At least one per traveling party will keep you safe, secure and happy. It does not have to be yours, someone else’s brain will do. That old line: “It’s a no-brainer” is a sneaky one. No, standing on the guard rail is not a good idea no matter how cool you think it makes you look. Take up smoking instead, at least you can quit that later. Death from falling into the ocean? Not so much.
  8. A calendar/sticky notes- This is just so you can remember that you are on this cruise. No one cares how many cruises you have been on, that you are a Superior Diamond Deluxe member of the past-guest club with bonus Rubies and Gemstones or that you know the captain personally. We. Are. Not. Impressed.
  9. Handcuffs– They’re just fun to have around. There is always a joke or two when you bring out the handcuffs at dinner. Great ice-breaker.
  10. Anti-Hormone Venom for your teens– I don’t know what it is about being on a cruise but teen sex urges go into overdrive at sea. That “look” dads know to beware of on teen boys that come sniffing around for their daughters gets muddled by alcohol too so either don’t drink or don’t buy those kids booze to be “cool”.
Flickr photo by lotopspin

Ten cool new cruise things you might see on a ship soon


Just back from Cruise Shipping Miami, the annual trade show for all things cruising, I have ten cool new things you might see on a cruise ship soon. Cruise Shipping Miami is an annual showcase for suppliers to the cruise industry. Looking for the latest in sinks for your cruise ship? This is the place to be. Want to know all there is to know about different ports of call? Most of them are represented at the show. Don’t own a cruise ship? That’s OK, most of the travel professionals who went there didn’t either.
Some of this stuff is pretty cool and gives a lot of insight to what buyers at cruise lines have to choose from.
  1. Wine in aluminum bottlesFlasq brand wines packaged like Bud Light in aluminum bottles may be around on deck in a “What took so long to think of that?” idea. Flasq wines are grown in California regions, are 100% American-made and bottled in eco-friendly, easy-to-handle, quick-chilling aluminum cans.
  2. Learn to play the bagpipes– Maybe not but Cruise Scotland had a bagpiper on hand to lend an air of authenticity to their display booth and more than one travel professional looked way less professional attempting to dance along.
  3. Glacier Ice may not be available on the cruise ships but a contingent from Anchorage, Alaska had some there and wouldn’t share it. Still, what a great way to charge even more for a drink-of-the-day by adding official “Glacier Ice” to the mix. Having been to and stood on top of a glacier in Alaska, I’m not so sure I would want some of that ice in my drink though. Maybe after a few. That could work.
  4. Optimistic attitude about cruise vacations– It’s not a product you can pick up or ask for on a ship. But the cruise line executives present at Cruise Shipping Miami universally called for 2011 to be a great year for cruises with 8 new ships coming out as travelers shake off the effects of a recession and get back to traveling
  5. Moso Natural Air Purifying Bag– The company who makes these things hopes you will find one in your cruise ship cabin soon. The idea is to place these charcoal-filled bags in cruise ship cabins to cut down on moisture, mildew and odors. This thing sucks up all that bad stuff and works for two years. I wouldn’t look to see this one any time soon.
  6. Bed Bug Dogs from Avoid-A-Bug may show up on cruise ships. Apparently ultra-sensitive dog noses can smell bed bugs and alert housekeeping staff of there presence. While the pros at Adopt-A-Bug admitted cruise ships have few problems with bed bugs, hotels and airlines are another matter altogether.
  7. Another cruise ship hotel? That is one plan for the SS United States, currently held by a non-profit organization that has a limited amount of time to do something with it. It’s a story we have been following for a while which is far from over. This latest idea, to park the ship in Miami as a hotel like the Queen Mary in California, looks to be a viable one.
  8. Loksak storage bags and carrying cases– Loksak is the inventor and manufacturer of LOKSAK and SPLASHSAK which are basically super duty ziploc bags to keep your cell phone or iPad dry at the beach…or under water. These have been around for a while and can be bought online at sporting goods stores like REI and others.
  9. More people on more ships- The Cruise Lines International Association (CLIA) is predicting that 16 million people, three-quarters of them from North America, will vacation aboard cruise ships this year, up 6.6 percent from 2010. CLIA is pretty good at calling it too, last year’s numbers exceeded their projections.
  10. It’s all about the name– Princess Cruises announced one of two upcoming new ships, previously unnamed, will be named Royal Princess. Princess has used that name twice before but they like it a lot so once again it will ride the ocean. This time Royal Princess will come equipped with a Seawalk that shoots people out over the side of the ship at a high velocity. No, not really. But the top-deck, glass-bottomed walkway will extend more than 28 feet beyond the edge of the vessel.
Flickr photo by Trondheim Havn

Take your cruise ship home, part of it anyway

Did you have a good time on your cruise, so much fun that you would like to take your cruise ship home? Now you can.

Not to be confused with stealing towels or silverware, some cruise lines are allowing passengers to enjoy some of the luxury they experience at sea right in their own homes. No, they’re not sending a masseur over for a little session on the night of your choice or shipping you Lobster-Night-In-A-Box. But they are offering a service that even those who have never been on a cruise can take advantage of.

The topic comes up because this week, Royal Caribbean International announced the new Royal Caribbean Bedding Collection available for sale to anyone.

“In line with our Royal Advantage program, the Royal Caribbean Bedding Collection was chosen with care to offer the indulgent sleep experience that they enjoy onboard and longed and requested to bring home,” said Lisa Bauer, senior vice president of Hotel Operations.

Royal Caribbean’s collection offers not just sheets and pillows but full-size ma tresses as well made in Italy by Matermoll and Emmebiesse. The popular Royal Memory Pillows start at $79 (with $26.95 shipping make that $105.95. Kinda pricey. Remember that number, we’ll be coming back to it shortly.


Rival lines Carnival and Holland America also offer bedding for sale. I have a bunch of the Carnival Comfort Collection pillows that have done well over the 4 years we have used them. It makes sense too; this stuff is made both for durability and comfort. To make it to luxury-status in a commercial setting, they have to hit both marks.

Thinking about just stuffing that pillow in your suitcase before leaving the ship? Think again.

Bed bugs, even a few, attached to that pillow can infest your home and multiply quickly. Odds are you don’t make your bed and perform an informal inspection for bed bugs twice daily or disinfect foundation pieces each week like they do on cruise ships.

Those bed bugs are going to love your home.

Suddenly, after spending a lot of money with an exterminator to get rid of your little friends from the cruise ship, that $105.95 price tag for a pillow doesn’t sound so bad. I’m still not sure how they get $26.95 to ship a pillow. Maybe the captain delivers it, tucks you in and tells a tale of great wonder about life at sea and giant octopi.

But bedding is just one item for sale from the cruise lines.

Let’s go back to 2005 and another cruise line at-home program. Carnival Cruise Line’s Presidential Wine Club. It was a mail-order program where members were shipped two bottles of wine each month, selected by the line’s then president, Bob Dickinson, a noted wine connoisseur and collector. That program really never took off the way the cruise line had hoped and was canceled after a very short life. Buying into pretty much anything cruise-related at the time, I joined that club but was kind of relieved once it was over, the wine was really stacking up. These things happen to beer drinkers.

Royal Caribbean also offers would-be passengers/imposter’s the ability to look all cruisey without even going to sea with their Gifts and Gear Ashore program. This one lets us visit the cruise ship gift shop from home ordering a wide variety of clothing and other items we might find on the ships.

Want to freak out your friends at the next WeHateCruises.org meeting? Buy a Royal Caribbean t-shirt and tell them “I kinda liked it”.

Flickr photo by ceemarie

Cruise line price scare: Just how dumb do they think we are?

Just last month, Norwegian Cruise Lines issued a cruise line price scare, what people in sales term a “call to action”, telling us that starting April 1st, prices would go up. Being the nice folks they are though, Norwegian also extended a current sale until the end of the month, just to give us the chance to get in on a good deal. At the time, we called foul. You did too. Now, the line has added another “sale” that lets us in on even a better deal. As my dad might have said if I told a lie as a little boy “I ain’t buyin’ it.”To help cushion the blow of a 10% price increase scheduled for April 1st, the line extended their current promotional offers until the end of March in a “we’re tough, but we’re fair” sort of way.

“We wanted to give consumers and travel agents the opportunity to take advantage of these offers before the price increase.” said Norwegian Cruise Line CEO and former Undercover Boss Kevin (Sneaky) Sheehan.

At the time cruise industry expert Stewart Chiron, CEO of CruiseGuy.com called it accurately saying “This is NCL’s 2nd Annual April Fool’s Cruise Sale. For some, it’s a message of don’t book NCL after 3/31 because you’ll pay more.”

Gadling noted then that cruise lines often promote a call to action for booking in a number of ways that seem to have a bit of strategic ambiguity built in.

“NCL made the same comments last year, but (the timing) followed Carnival’s announcement that they were going to raise summer prices.” added Chiron reasoning “They may be trying to generate additional attention for their possible future IPO.”

Now, the line has added yet another “limited time promotion” to help us out.

In other words, the shocking announcement to buy now or pay dearly later did not work. However many cabins they had hoped to sell did not get sold. Now NCL feels the need to sweeten the deal with not just free upgrades but they’re throwing in onboard credit too along with asking for a reduced deposit to get signed up.

Years ago I was in the restaurant business and you could always tell the places that were having a hard time. Those were the ones that did the “buy one, get one free” promotions or the “All you can eat” offers that their business models did not really support. It was not long before those places went out of business as their last hail Mary pass went uncaught.

Is that where Norwegian Cruise Lines is right now? Are they in serious financial trouble?

Probably no more than they traditionally are. The line has a long history of financial woes fueled by not the economy, not the competition but the fact that they are their own worst enemy.

Don’t get me wrong, NCL does a lot of good things and have made efforts to put some real meat behind their claim of being innovative. This is not one of them.

An onboard credit plus reduced deposit strategy is a popular promotion that only a few lines do and they do it very sparingly. Royal Caribbean might have a “Wow” sale once a year, maybe twice, where they offer a 50% reduced deposit with some onboard credit. I know people that wait all year for that sale to happen because Royal Caribbean just does not do it often. Princess Cruises allows travel agencies to set up one-week sales, one each calendar quarter, to use in conjunction with ongoing and specific marketing strategies. Top-value line Carnival Cruise Line and all the rest, for the most part, never do.

NCL is just throwing spaghetti at the wall to see what sticks.

The cool part of all this is that you “ain’t buyin’ it” either.

The not-so-cool part is that moves like this paint a picture of the cruise industry as being a needy bunch that will stop at nothing to sell you a cruise. While cruise lines do need to sail full ships to be profitable, they’re far from needy. Cruise vacations are a hot travel choice for mainstream America and a growing part of the world. Scare tactics should not be necessary.

The really-not-so-cool/kinda-scary part is that Norwegian seems oblivious to their operational problems that cause this need in the first place. That’s scary when you think that they have a fleet of ships that sail around in the middle of the ocean with a whole bunch of human beings on board.

I’d like to have the confidence that they know what they are doing. You should too.

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Flickr photo by steamboatsorg