Cruise lines loosen up, let guests in secret areas

by Chris Owen on

Ever since the terrorist attack of 9/11 security has been tight on cruise ships, and rightfully so. As a great big floating hotel, ships are also great big floating targets. When it comes to security, cruise lines have an unwavering focus on protecting ships and passengers. Having made a higher level of security commonplace, cruise lines are once again opening doors that up to now have been locked tightly.

Below deck, backstage and behind “crew only” doors, the sophisticated operations of cruise ships have always been of interest to guests. Now, Royal Caribbean is granting access to those secret areas through an All Access Tour.

“The All Access Tour offers guests the opportunity to learn about what it takes on-board to deliver the world’s most contemporary vacation, also known as the Royal Advantage,” said Lisa Bauer, senior vice president of Hotel Operations, Royal Caribbean International.

Guests now have the option to visit behind-the-scenes operations spaces and meet key shipboard staff members on an escorted tour during their Royal Caribbean vacation. The All Access Tour will offer guests insight into the inner workings of some of the world’s largest cruise ships and be available fleet-wide.
“Our guests have always inquired into what happens behind the scenes and below deck” said Bauer, adding “We are glad to offer these really special guest tours into areas that are normally not accessible, escorted by staff members who explain the complex workings of running of the world’s largest and most innovative cruise ships.”

The $150 per person All Access Tour escorts guests into a variety of formerly “off limits” secret areas, including a visit to the bridge, galley, backstage of the main theater, engine control room and other behind-the-scenes operations areas that collectively create the best vacation experience and value for guests. At least one 3.5 hour All Access Tour will be offered on itineraries shorter than seven nights, and two tours offered aboard a seven-night or longer itinerary with additional tours added, based on demand.

It’s not just Royal Caribbean that is opening up areas not seen in a long time, Princess Cruises jumped in a while ago with their Bon Voyage Experience.

The program is a new twist on the departure celebration of bygone days, when friends and family would routinely come aboard to see off passengers. Because of increasingly tighter security procedures, this practice disappeared more than two decades ago, but Princess added it back last year, complete with lunch in the dining room and tour of the ship.

The Bon Voyage Experience enables passengers to extend an invitation to their guests to join them on-eboard during sailing day for a four-course dining room lunch with wine, a ship tour and a souvenir photo. Passengers and their guests get VIP priority embarkation and will be able to spend about four hours together on the ship before it sets sail. The cost for the program is $39 per person, which can be applied toward a future Princess cruise.

Princess Cruises also offers an immersive cooking experience where guests go behind the scenes for a Chef’s Table program.

Galley tours available during the quiet off-hours are one thing, the Chef’s Table experience is quite another. This program takes interested diners behind the scenes during the height of dinner preparation in a fully-functioning production kitchen where they’ll also enjoy Champagne and hors d’oeuvres, followed by a special multi-course tasting dinner paired with selected wines in the dining room.

Sister-line Carnival Cruise Lines does a Chef’s Table too. This one-of-a-kind culinary experience includes an exquisite multi-course dinner hosted by one of the line’s master chefs along with a private champagne reception and a personalized tour of the galley for $75 per person.

As cruise lines loosen up, if programming like this is cause for worry that someone would join the tour with a bomb and blow up the ship, forget it. There was an armed security guard along on the tour every step of the way.

Flickr photo by sketchyparrot

Related Stories

Grill your own dinner on new cruise ship, get free apron

by Chris Owen on

Celebrity Cruises new 2,886-guest Celebrity Silhouette will debut soon with all the bells and whistles of her previous 122,000 ton Solstice-class sister-ships. Look for iPad art tours, a “trendsetting onboard experience“ and larger than normal staterooms. Sailing from New York, a whole lot of New Yorkers and tri-state area residents will be on board, starting their vacation without taking a flight, maximizing their vacation time. Also on board will be something new and unique to this vessel; the industry’s first interactive, open-air grilling restaurant The Lawn Club Grill.

“People tend to associate grilling with the relaxing, carefree mood of summer – exactly what a Celebrity vacation is all about,” said Jacques Van Staden, Vice President, Culinary Operations. “What can be better than experiencing something that’s popular among so many cultures around the world, while relaxing near a lawn of growing grass, surrounded by an endless view of the sea?”

The highlight of the dining experience at the 58-seat Lawn Club Grill will be the opportunity for guests to serve as their party’s “Grill Master,” by being paired with a Celebrity Cruises chef to assist in preparing the menu for their table over custom-built, ventilated grills. This unique, one-on-one interaction will give the Grill Master a one-of-a-kind, firsthand lesson in proper grilling techniques and other tricks of the grilling trade.
“Our guests consistently tell us that fresh, exciting culinary experiences are essential to their enjoyment of their vacation, and we are always looking for new ways to deliver that to them,” said Van Staden.

All guests will have the opportunity to choose from a gourmet salad bar, a la carte “build your own” pizzas and more than 12 grilled specialties. “Grill Masters” will receive a complimentary apron as a memento.

“Just as we introduced the ‘uniquely unordinary’ experience of using iPad-based menus to design individual culinary journeys featuring dishes presented in unexpected ways in Qsine on Celebrity Eclipse, we are introducing customized, open-air grills to the cruise vacation dining experience.”

By combining a premium culinary experience with the sensation of relaxing on the top deck of a ship, surrounded by live grass and cool ocean breezes, Celebrity’s aim is to celebrate the passion people have for grilling, as they enjoy their precious vacation time.

I think they might just get that done when guests grill their own dinner at The Lawn Club Grill.

Related Stories

Photo of the Day- the old and the new

by Chris Owen on

Today’s Photo of the Day comes from flicker user Kumukulanui who tells us “The ‘Pride of America’ cruise ship moored off Kailua-Kona on the Big Island of Hawai’i. Just in front of it is a small craft made in the style of the traditional wa’a kaulua (twin-hulled canoe) that Hawaiians used to travel around the Pacific Ocean in centuries past.”

Do you have some photos from your travels that you would like to share? Upload it to the Gadling group pool on Flickr. If we like it we might just select it to be a future Photo of the Day.

Related Stories


LEGO Love Boat gets surprise ship inspection

by Chris Owen on

Professional LEGO builder Ryan McNaught knew that a lot of people would attend the Brickworld LEGO convention in Chicago where his model of TV’s Love Boat would be on display. But little did he know that among those visiting Brickworld would be actor Gavin MacLeod, captain of the original Love Boat.

MacLeod, a Princess Cruises ambassador, paid a visit to the convention to surprise McNaught. One of the few master LEGO builders in the world, McNaught had no idea he would come face to face with the real “Love Boat” captain.

Presented with his own captain’s hat, McNaught called the experience “mind blowing, especially after seeing him on TV for all those years.”

MacLeod was astounded by the ship constructed from more than 250,000 LEGO bricks. His surprise “inspection” revealed that the ship even features the TV show cast, with LEGO models of his own Captain Stubing, as well as purser Gopher, cruise director Julie, and even some of the show’s most famous guests.

The model features the exterior of the ship on one side, while the other side is an open cutaway showing everything from chefs in the kitchen to passengers working out in the health club. Flashing LED lights for the disco and tiny motors powering the propellers and elevators complete the replica.

The son of a Melbourne, Australia travel agent, the 36-year-old McNaught was inspired by the many cruises he has enjoyed over the years.

“I wanted to do something with character so I chose the original Love Boat, Pacific Princess, and studied photos and deck plans to capture her features and her beauty,” McNaught told Gadling last January.

When in Pisa, do as the Asians do

by Chris Owen on
We stopped in Pisa, Italy this week on a tour of the Mediterranean to see the Leaning Tower of Pisa. In contrast to lots of other landmarks and places of interest that we had seen in Italy, the tower and surrounding attractions were surprisingly well kept. Beautiful actually. I guess I had expected it to look like other things we had seen on our journey, which, over time, had become respectfully known, to us as “more old stuff”. Apparently we were not alone.

I saw this coming early on in our 9-day tour on Carnival Cruise Line’s new Carnival Magic and thought “I wonder how long it will be until we start saying dismissively: “Oh, more old stuff” but continued shooting photos, more than 1200 so far, to record what we had seen.

Recording our time at major landmarks with historical significance required that we be in the shot. Otherwise we could simply Google it and choose from a number of other photos, most of which would be better than mine. So off to what I thought was the good side of the tower, the one professional photographers would have chosen, to take our personalized photo we went. The plan was to be really inventive and use trick photography to make it look like I was holding up the tower. It’s really technical, I came to find out.

Before I had visited the tower I thought getting a shot like this would be relatively easy. The tower is not going anywhere so that leaves the subject (me) and the photographer (my wife Lisa) as the variables that can move to make it all work. Visualizing what this would look like through the lens, I positioned myself at an optimal place and instructed Lisa where to go. I figured a few tweaks here and there and this should be a wrap quickly then we would go find a nice wine bar to park at for the rest of the day.

Today I learned that it is difficult to tell “the photographer” what to do as they are the ones that are actually looking through the camera lens. When that photographer is your wife who has a new, well-deserved camera and takes some fabulous shots without your input, the moon and the stars align to make for a situation that can go sour really fast.

Such was the case as I tried to direct this scene with the sun at my back.

All I got out of that was the looming meltdown that has to happen on every journey, just to get over the regular life vs. travel life tension in the air. One blow-up and we are propelled into the next dimension, the one that allows us to move along and enjoy traveling.

Suddenly I found myself wishing I had paid more attention/tattooed on my body the helpful photo tips of Gadling’s Dana Murph which I had read but was having difficulty recalling right now in the heat of battle.

Moving to the other side of the tower, the side where the light was good, it was obvious that this was where we needed to be to take this photo.

I wanted one of the photos you may have seen before. One with the tower being held up, pushed over, or coming out of the pants or heart of somebody.

I was not alone.

Apparently the desire to be attached to the Leaning Tower Of Pisa is a universal one that transcends all ages, races, colors or creeds.

It did look like Asians are big on showing themselves pushing the tower over while other peoples of the world seem to want to hold it up and/or have expressions of horror on their faces as they attempt to make it look like the tower is falling on them.

I’m not sure if that means anything. If I had more time I might have polled these people with a battery of qualifying questions but we had just one day here.

I settled for a photo of my open hand holding up/stroking the tower, the open hand being universally accepted as a non-threatening symbol of friendship.

%Gallery-123101%

Related Stories