Cruise Vacations: Not Your Mother’s Slow Boat To China

by Chris Owen on

Often believed to be the travel choice of the newly wed or nearly dead, the nature of cruise vacations has evolved in recent years. At one time, a cruise vacation meant shuffleboard, never-ending buffets and a few thousand older, overweight passengers on a spin around the Bahamas. Now, the old iconic activities, dining options and even older passengers are being replaced with an active lifestyle and options for adventure travelers.

As new ships come out, cruise lines are careful to build in an ability to be flexible and cater to the traveler of today. Relevant dining options ranging from lifetime event dining, like a steakhouse dinner to celebrate a graduation at a fraction of the cost on land, to comfort food dining, like Macaroni and Cheese in the ship’s main dining room, reflect an evolving passenger’s taste.

Pinpointing that taste and satisfying it, cruise lines are more rabidly focused on capturing the attention of would-be passengers with far more than low prices and bonus offers. Branded experiences ranging from an infusion of DreamWorks characters into the Royal Caribbean fleet, a Nickelodeon influence on Norwegian ships and even Apple products in iLounges on Celebrity Cruises are proving popular. Off the ship, adventurous shore experiences often put cruise travelers on a path similar to that suggested by popular travel bloggers going it on their own.

Flickr photo via Trey Ratcliff

Along with this “give-them-what-they-want” focus comes a branding effort designed to jumpstart the infusion of trendy, relevant elements to the onboard experience on older ship as well. Royal Caribbean has a Royal Advantage program being rolled out to older ships, replacing tube sets with flat-screen TV‘s, adding new trendy dining venues found on the newest of ships and upgrading other elements of the onboard experience as well.

On Carnival Cruise Lines some travelers may lament the near extinction of the party-going frat sailings (AKA “booze cruise”) but don’t have to look far for new, different venues that are becoming the place to be at sea.

Inspired by what is popular while traveling, Carnival unleashed its FunShip 2.0 initiative in New York last October. The $500 million enhancement program includes partnerships with popular celebrities and leading brands.

Funnyman George Lopez and celebrity chef Guy Fieri along with Miami Heat‘s DJ Erie are doing more than simply lending/selling their well-known names and star statuses to the Carnival brand in an attempt to draw a new breed of cruise passenger. Each has worked with Carnival to create experiences that fit the brand and infuse their own unique style.

The Food Networks Guy Fieri is working with Carnival to offer a dining venue called Guy’s Burger Joint, featuring the Food Network star’s (really amazing) hand-crafted burgers and fresh-cut fries with special recipes created exclusively for Carnival.

Different, from previous product upgrades that have happened throughout the years, cruise lines are listening and communicating with passengers and targeted travelers, speaking their language. Also, reflecting a degree of transparency, cruise lines are letting us in behind the scenes to see what goes into bringing something new on board as never before.

At a press conference in New York, Fieri manned the outdoor grill most of the afternoon, making soon-to-be signature burgers and answering questions. When asked why he got involved with the project, straight-talking Fieri told us, “…because these people at Carnival really care about their customers. It really means a lot to them that the people who sail on their ships have a good time. I wanted to be a part of that.”

It’s funny how you can hear something like that from a cruise line a million times and think nothing of it, but let those words come out of a popular icon in the world of food and all of the sudden they have meaning.

Fieri’s influence goes beyond the burger recipe too and gets really detailed in its execution on board. Condiment stations will feature a suggested menu developed by the chef to show guests what condiments and toppings they can use to build a specialty burger. In addition to burgers, Guy’s Burger Joint will serve fresh, hand-cut French fries prepared on board. We sampled (OK make that “inhaled”) both in New York and agreed with most others that it was one of the best burgers ever.

Carnival is also teaming up with comedian and TV personality George Lopez who will become the cruise line‘s “creative director for comedy” as Carnival introduces the Punchliner Comedy Clubs Presented by George Lopez.

To become the cruise line’s curator of comedy, acting as a consultant on the vetting and hiring of comedic talent for the line’s existing fleetwide comedy clubs, Lopez will play an active role in the securing of top up-and-coming comedic talent, utilizing his vast resources within the North American comedy scene.

“Carnival’s ships offer a huge audience that truly appreciates comedic performances and the on-board clubs are fantastic,” Lopez told us. “I intend to help build and nurture an understanding among up-and-coming comedic talent that these ships represent a phenomenal environment to work and gain experience.”

Through the partnership, Carnival ships will feature a Lopez comedy routine shown on in-cabin televisions fleetwide and pre-recorded introductions by Lopez at comedy club shows, as well as a new Punchliner Comedy Brunch that will be offered on sea days. Lopez will also partner with the line on a comedy-themed consumer contest in 2012.

“Carnival’s guests absolutely love comedy which is why we are already the cruise industry leader in fleetwide comedic programming and, in fact, we host more guests in our shipboard comedy clubs than any land-based comedy chain in the U.S.,” said Gerry Cahill, Carnival’s president and CEO. “By partnering with George Lopez, an exceptionally talented, respected and popular comedian, Carnival’s comedy offerings will be taken to an entirely new level.”

Lopez is seriously into the comedy concept too, much like Fieri and his cooking. In an interview with CruiseRadio‘s Doug Parker and Matt Basford, Lopez detailed his involvement saying “I will bring people from television and movies and that will make it better. You start to see people on the ship that you have seen in movies and that makes it fun, that’s a great surprise,” adding, “I will be performing on the ships occasionally myself which I am excited about.”

DJ IRIE, song master to the stars and the official DJ of the Miami HEAT, will develop a first-of-its-kind DJ academy at sea that will train all Carnival DJs across the “Fun Ship” fleet. The DJ IRIE Spin’iversity promises to bring an exciting and relevant new vibe to the line’s legendary nightclubs, deck parties and beyond.

“Miami HEAT games are known for their high-energy and non-stop fun created by DJ IRIE and we want to tap into his unique skills and passion for music to create an unforgettable atmosphere on board,” Mark Tamis, Carnival’s senior vice president of guest operations told us. “Music is the soundtrack of our lives and our goal is to create an emotional experience for our guests through the right mix of terrific music and a DJ with a unique personality who can energize a crowd.”

Whether spinning in clubs in Miami or Las Vegas, at a sporting event or hosting his popular South Florida radio show, the internationally known DJ IRIE has mastered the art of bringing a crowd to its feet and pumping up the energy and excitement – much like Carnival had done for 40 years.

But through his new comprehensive training program, IRIE will train Carnival’s DJs how to read a crowd and tailor song selections from every musical genre, appealing to guests of all ages. He will also instruct DJs on how to make maximum use of their own personality and energy to create their own persona and build popularity among guests to develop a fan following.

An important point to note: none of this costs extra. This is Carnival reinventing the at-sea experience, adding more options than ever, all included in the price.

The onboard experience is changing in other ways as well. Big name entertainment is lending their name to new cruise ships as Godmothers, or just to be were the entertainment action is.

Martina McBride performed on Royal Caribbean’s Voyager of the Seas; Maroon 5 rocked Galveston with Carnival Cruise Line’s Carnival Magic as a backdrop. Other acts from Kid Rock to Dancing with the Stars contestants host themed cruises, allowing fans up-close-and-personal time like never before.

Off the ship too, cruise lines are taking a good hard look at what they have for travelers once ships reach their destinations. Taking a page from travel bloggers, cruise line “excursions” are far more than a busload of tourists complaining if the air conditioning is not cool enough.

Today we’re seeing cruise passengers getting off the bus and on to kayaks, scuba diving, surfing, hiking and climbing trails, viewing history, arts and culture up close in any given port. At the end of the day some ships may stay in port late or overnight before moving on to their next stop.

Always a solid reason for cruising, travelers get to see and sample destinations they may or may not want to return to later, for a longer land-based vacation.

No, today’s cruise vacations are not your parents’ idea of a good time, they’re yours, whatever that may mean.


Photos via Carnival Cruise Lines

Cruise Terminal For Sale: No Ships But Great Fishing

by Chris Owen on

For cities and towns that want to be a home port for cruise ships, it would make sense to be set up to handle them first. Ensuring that today’s giant ships can dock, that there will be shore-side services available and figuring out the logistics of it all are checklist items one might consider mandatory. But there’s a big difference between being “ready” and having a $100 million cruise terminal sitting empty with no ships scheduled to call.

That seems to be right where Houston Texas is today; all dressed up and with no place to go as the would-be cruise port can’t find cruise lines that want to sail from their bright, shiny terminal.

“I’m convinced that no cruise line is going to come. They may as well forget about using it as a cruise terminal,” Texas Judge Ed Emmett told ABCNews.

Worse yet, the losses keep growing. In the last year, the port has spent another $4.7 million just maintaining the cruise terminal. The ABCNews report notes that some of the money was spent to improve the gangways for cruise passengers that may never use them.

Perhaps Houston was a bit too ambitious?

Maybe, maybe not. Business is great at the close-by Port of Galveston; in 2010 it reported its highest gross operating revenue since 1941. Making $7.3 million off revenue of $23.5 million is a pretty fair return.

So why are there no ships sailing from Houston?

Among other reasons, it takes ships much longer to reach international waters from Houston. Ships sailing from Galveston are out of U.S. waters in minutes. Sailing from Houston takes 2 hours longer to get out of U.S. waters – where cruise ship shops and casinos can open.




Flickr photo by notsogoodphotography

Cruise Line Builds Tropical Paradise, Again

by Chris Owen on

To many cruise travelers, “cruising” means “Caribbean” and a growing number have sailed to and around the warm blue waters there many times. Tiring of the same ports, those travelers want variety but don’t want to travel internationally. Cruise lines answer the call by literally “building” new destinations that add variety and help out local economies as well.

This week, Carnival Corporation, parent to a number of cruise lines, broke ground on the Amber Cove Cruise Center, a new $65 million facility in the Dominican Republic to be built exclusively for cruise ships.

“With this cruise terminal, tourism and economic activity in Puerto Plata and the north region will rise to occupy a pre-eminent regional position in the entire Caribbean,” said Dominican Republic president Leonel Fernandez Reyna in an article for Breaking Travel News.

The new two-berth Amber Cove Cruise Center will be able to accommodate up to 8,000 cruise passengers and 2,000 crew members daily. The facility is expected to host more than 250,000 cruise passengers in its first year of operation.

Amber Cove will feature a welcome center with a variety of retail offerings, including a marketplace for locally sourced Dominican crafts and souvenirs, as well as a wide range of themed restaurants and bars, water attractions and a transportation hub allowing visitors easy access by land and sea to the surrounding destinations and attractions.

Cruise line cruise centers have been gaining in popularity with Mahogany Bay Cruise Center in Honduras, another Carnival-sponsored destination, welcoming over one million cruise passengers since opening in 2009. The Roatan, Honduras, location is on 20 acres of waterfront property and is an attractive area for guests of Carnival Cruise Lines and also host to sister-lines Seabourn, Princess Cruises, Holland America, Costa Cruises and P&O Cruises, as well as non-Carnival Corporation vessels.

The Amber Cove Cruise Center opens in 2014.


Photo: Chris Owen

Sailing With Costa, Post-Concordia: A Review Of Costa’s Neo Romantica

by Dave Seminara on

Images of sinking ships aren’t normally the best advertisements for cruise lines, but after watching the Discovery Channel’s documentary on the ill-fated Costa Concordia, it made me want to book a cruise. And not just any cruise – a Costa cruise. Why?

I’ve traveled extensively in more than 50 countries over the last two decades on almost every imaginable mode of transport – cars, trains, ferries, planes and buses – but I haven’t been on a cruise since a family trip way back in 1985. I had a blast on that cruise but somehow in the intervening years, I acquired this fuzzy notion that cruises were for families, senior citizens and inexperienced travelers incapable of exploring on their own.

But after reading Pico Iyer’s convincing story, “Confessions of a Cruise Convert,” about the merits of cruising in Conde Naste, I resolved to give it a shot. With the Costa Concordia crash in January, and an engine room fire aboard the Costa Allegra in late February, it’s been a rough year for Costa. But while others were recoiling in horror while watching the NatGeo and Discovery documentaries on the Concordia this spring, I still wanted to check out Costa on my own.I checked Costa’s website and, sure enough, found some great deals. Prices for a seven-night cruise departing from Savona, Italy, aboard the recently renovated Neo Romantica started at just $399 for adults and $159 for children for a mid-April departure. The itinerary included stops in Barcelona, Palma di Mallorca, Valletta, Catania and Naples. I did the math and realized that we might spend more money on our own, staying in hotels, eating at restaurants and traveling by train around Italy.

I don’t take the safety issue lightly. Particularly because I’m traveling with my wife and two children, ages 2 and 4. But my parents have traveled with Costa before and had nothing but good experiences, and, in light of the Concordia fiasco, I guessed that there’s probably no safer time to travel on Costa than right now. What follows is a brief review of our experience on the Neo Romantica.

Safety. In the wake of the Concordia disaster, Costa now distributes red cards to each passenger that they have to turn in to prove they attended a security procedure briefing prior to departure. I had an opportunity to interview Salvatore Donato, the ship’s captain, and he was quite candid in discussing what went wrong on the Concordia.

“We are more than safe,” he said. “Safety for us first, before everything else. We all have families and want to go back home safely.”

Donato has been with Costa since 1990 and knows Captain Schettino, the Concordia’s captain who is now under house arrest and is facing criminal charges in Italy.

“We all know Schettino, and still, none of us can believe he would act as he did,” he said. “Every one of us, we are still asking ourselves, why, why. I think he lost his mind after the incident, not before. After he hit the rock, too much information arrived in his brain and the light switched off. The light switched off.”

During our cruise, we encountered some brisk winds and mildly inclement weather at times, but none of us ever felt seasick. In fact, the gentle swaying of the boat helped us sleep at night.

Moving past the Concordia. Our ship had a capacity of 1,800 and there were 927 passengers on board, with only 28 from English speaking countries. The majority of the ship’s passengers were from Italy, France, Germany and Switzerland, but we met people from around the world, and most seemed motivated by Costa’s prices. No one I spoke to was the least bit concerned about safety issues.

Jacomien Melis, a woman we met from The Netherlands, told us she booked her cruise before the Concordia sank, but didn’t think about canceling for a moment.

“You can crash at any time, doing anything,” she said. “Riding in a car, on a bus, on a plane.”

At the port in Savona, a family from Kelowna, British Colombia that had just completed a cruise on the Costa Atlantica told me that Costa sent them a letter after the Concordia disaster offering them the opportunity to cancel their cruise with a full refund, but they elected not to cancel and were happy they didn’t. They said their cruise had 1,600 passengers out of a capacity of 2,500.

Staterooms. The Neo Romantica was completely renovated in 2011, after a fire aboard the Romantica, and the ship was beautifully remodeled. I had an opportunity to check out a variety of cabins (see videos below) and I thought they were all quite smartly designed and furnished. The beds have memory foam mattresses, which are superbly comfortable, water pressure in the showers is excellent, and the rooms come equipped with brand new, 47-inch Samsung flat-panel TV’s. The toiletries they leave in the room are super high-end and the housekeepers leave ice and fresh water in the room every day.

Food. One of the advantages of choosing an Italian ship is the food, which we found to be almost uniformly excellent both in the main dining room and the buffet. Every evening, I looked forward to returning to our cabin, where we’d find that evening’s menu in our mailbox. I went a bit crazy, I have to admit. At most dinners, I ordered 1-2 appetizers, a cheese plate, 1-2 pastas, 1-2 entrees, gelato, plus another dessert, if I was feeling particularly gluttonous, which I usually was.

Our kids are extremely picky eaters, but the staff was willing to make them anything they wanted, within reason. The kids’ menus featured standards like hot dogs and chicken fingers but also gourmet items like braised leg of Spanish spring lamb and chicken Milanese.

As one would expect on an Italian ship, the pastas and gelato were outstanding. Potato gnocci, pumpkin ravioli and agnolotti with a Piedmont style meat sauce were a few of my favorites. The ship also has a pizzeria with Neapolitan style, wood-fire pizzas, at a cost of 7 euros for as much as you want.

Service. The mostly Filipino waiters and housekeepers are extremely friendly and outgoing. Diner in the dining room takes about 1.5 hours per night, a challenge for families with small children, but that’s what you get when you order 5-10 courses per night, as we did. If we ate more modestly, it wouldn’t have taken so long.

Ports. For me, Malta was a highlight, so I was happy we had a full day in Valletta. We also had a full day in Palma, which I was lukewarm on, and half days in Barcelona, Catania and Naples. If you don’t take the ship’s excursions, it’s hard to go very far from the port in Catania and Naples on your own without worrying you’ll miss the departure.

Entertainment. The floorshows weren’t my cup of tea but they had a few musicians that I loved – a classical ensemble, a flamenco guitarist and a blues/folk singer from Poland.

Room for Improvement. Internet access is an issue on most cruise lines and I found the speed on the Neo Romantica to be hit or miss. At times, it was quite good and other times it was practically unusable. If you buy access in three-hour increments, it costs 8 euros per hour, which isn’t bad by industry standards.

The only other issues I had with the ship probably come down to its size and concept. The Neo Romantica is Costa’s smallest ship, and that has both plusses and minuses. We found out after booking that the Neo Romantica is probably the least kid-oriented ship in the fleet, and indeed, there isn’t a lot for kids to do on board. They have a kids’ club, but it’s only open to children age 3 and up. We have a 4-year-old and a 2-year-old who’s almost 3. I’m told that the best Costa ships for kids are the Costa Favolosa and the Costa Fascinosa.

Conclusion. I wouldn’t hesitate to recommend the Neo Romantica but it’s probably best suited for families with older children, couples and seniors. If you’re looking for a nicely renovated ship, with quality staterooms, great food and an interesting itinerary at great prices, it’s probably a great option for you.

[All photos and videos by Dave Seminara]

Cruise Vacations: 10 Things You Might Not Know

by Chris Owen on

Cruise vacations come in all sizes and shapes. Gigantic new ships have everything from gourmet cuisine created by celebrity chefs to amusement parks. Smaller ships get up-close and personal with destinations large ships can’t get to. On board, a new generation of cruise traveler is taking over, demanding more in the way of value and programming both on and off the ship. Let’s see how that is playing out in real life on the cruise lines of today.

The Base Experience is the Same For Everyone, But it Can Be Customized– Still, today we can go on a cruise vacation and spend not one dime more than the cruise fare with the possible exception of nearly mandatory gratuities for the crew. Those who want more in the way of dining options and an upgraded experience both on and off the ship have more options than ever to choose from.

Prices Go Up, Prices Go Down– A lot of what goes into cruise line pricing strategy is based on demand and demand almost always changes over time. There are a number of factors at work here including ship positioning, the economy, the effect of new ships just entering the marketplace on the sales of older ships and more. Best bet: consider the price at the time of booking as simply the starting price and use a travel agent to keep an eye on it.

Where There’s Smoke, There’s Fire– As our online world has developed with Internet-equipped tablets, faster connections, transparency and more rapid responses from all interested in cruise vacations, sites like CruiseCritic.com have become even more relevant and accurate. Clear example: CruiseCritic message boards are often the first source of breaking news when ships get into trouble at sea.

Celebrity Chef-Created Menu Items Sometimes Carry an Extra Fee– Royal Caribbean‘s 150 Central Park that is featured on Allure of the Seas has a fabulous menu created by celebrity chef Molly Brandt for $40 per person extra. The fee is well worth what would be priced easily at three times that much on land.

All Cruises are not Created Equal– There was a time when the onboard experience of a cruise vacation was about the same from cruise line to cruise line. That is not even remotely true anymore, as cruise lines have gone full speed ahead on branding and positioning themselves to be clearly different from each other.

Click-To-Buy is not the Smart Move– When cruise lines were very similar, it was simply a matter of choosing a sailing that worked with our travel window and an itinerary we liked. Buying online was arguably a viable option for booking. Now, with dynamic pricing strategies, differentiated onboard programming that varies widely from line to line and many more options, booking online is becoming more difficult all the time.

Travel Agents are Back and Better Than Ever– In the olden days, travel agents tried to be everything to everyone, selling any type of travel product. Most of them went broke. Today, more and more agents are becoming specialists in just cruise vacations and even specific cruise lines. That laser-sharp focus has brought better pricing, a better booking experience that often includes bonus amenities and this almost always equals a better value.

Cruises Have Something for Adventure Travelers Too– Previously turned off by the old stereotype of cruise vacations, adventure travelers are seeing cruise ships as an efficient way to see and sample destinations they may wish to explore more in depth on a later journey. The rising popularity of river cruising is testament to the destination immersion possible via cruise ship and how more travelers are demanding it.

Cruise Vacations are Safer Than Ever– A common and understandable if not warranted concern by cruise travelers after the grounding of Costa Concordia last January was safety. Cruise lines have bumped up the level of safety and security in an industry that already had good procedures in place. Now, even more emphasis has been placed on mandatory safety drills, security in port and at sea and crew training on everything from advanced fire prevention and response.

Celebrity Chef-Created Menu Items Sometimes do not Carry an Extra Fee– Guy’s Burger Joint created for Carnival Cruise Lines by the Food Network’s Guy Fieri has the best burger on the planet included in the price.

Still ranked as one of the most compelling reasons to cruise, dining has evolved from the stereotypical ‘belly-up-to-the-buffet’ feed fest to a variety of healthy options served in a growing number of onboard venues as we see in this video.

[Flickr photo by (nz)dave]