Cruise Ships Steer Clear Of Troubled Waters

by Chris Owen on
Travel via cruise ship has a number of advantages. For one example, you can unpack once but visit multiple destinations on a floating hotel. Doing so safely is another, causing cruise lines to constantly consider life as it is at ports of call around the world. What was once a safe place to visit may not be six months from now. That’s when cruise lines alter itineraries and steer cruise ships clear of troubled waters.

Argentina’s Ushuaia has been referred to as the southernmost city in the world with attractions that include the Tierra del Fuego National Park, Lapataia Bay and a host of wildlife viewing, fishing, skiing, hiking, biking, dining and shopping opportunities. Ushuala is also a South American cruise port. When the decades-old tension between Argentina and the United Kingdom over the Falkland Islands heated up recently, cruise lines chose to go a different direction.

“Information had come to our attention that demonstrations may have occurred in Ushuaia that could have impacted the ability of Veendam to enter and leave the port in accordance with accepted maritime practices,” said Sally Andrews, Holland America spokesperson in a TravelPulse report.

But what happens when ports are not accessible?

Cruise lines commonly compensate passengers for missing a port deemed unsafe, substituting another port in its place or adding an extra day at sea.

“As a result of this change, guests onboard were refunded for any shore excursions booked in Ushuaia and the government taxes and fees for the canceled port,” added Andrews.

We saw the same moves made by cruise lines after political unrest in Egypt caused ships to skip a destination many passengers had on their bucket list. Yes, those booked got “a cruise” but it was not “the cruise” they had planned on.

So what to do if my port of call is canceled?

  • If port cancellation happens before sailing, check with the cruise line, they may be offering booked passengers the ability to transfer their booking to a future sailing.
  • Check the details of your travel insurance. While “political unrest” rates run about as high as “weather disruptions” on the easy refund list, some travel insurance policies take into account such matters and while the cruise line may not offer a complete refund for cancellation, insurance can help.
  • Carefully consider cruise line offers to cancel and rebook without penalty. While potentially missing one port of call does not a bad cruise make, if that missed port is the one you were looking the most forward to, the hassle of rebooking and planning different time away from home might be worth it.
  • Negotiate with the cruise line. There is no rule that says booked passengers cannot try to make a case in favor of consideration by the cruise line when a port is canceled. Legally, the cruise line has that covered in the Passenger Contract all travelers agree to before booking. Still, cruise lines know that a little good will goes a long way to smooth over what could be a deal breaker itinerary change to a passenger.

What did those planning on visiting Ushuaia miss? Check this video to see:


[Photo Credit- Flickr user Benjamin Dumas]

5 Ways To Save Money Booking A Cruise Vacation

by Chris Owen on

A cruise vacation has a lot of value already built in. Sailing from one popular port of call to another on board your floating hotel, transportation costs are locked in, as are all meals. Still, there are some additional factors to consider, such as fare codes that can add up to real savings at the time of booking or later, when lower prices come along.

Consider Restricted Fares
Give the cruise line what it wants and savings can add up fast. Locking in a cruise with no way to change or cancel without paying stiff penalties can lead to perks for customers as cruise lines give low pricing and generous upgrades. This is a great option for those who have travel plans set in stone. But those with possible changes in the future should avoid this option.

Don’t Care Where You Sleep
Another way to save is by booking a stateroom category that does not get a cabin assignment at the time of booking. For those that do not care where they sleep, booking an unassigned (AKA “guaranteed”) stateroom can bring great pricing benefits.

Special Discounts
Cruise lines offer special discounts for seniors, residents of certain states or geographic areas, active or retired military members and others who fit into specific groups. Buying far in advance, these fares may not be available as they are often added later in the booking cycle to encourage new reservations.Keep Looking After Booking
New promotions coming up down the line, after booking, may be applicable to your existing reservation. Watch for cruise line sales around the holidays. Check your email or mailbox between booking and sailing too, as special offers may apply to you and your already-booked sailing.

Holland America Line, for example, has its Sail & Save sale, an annual promotion period that started December 10 and features special savings on multiple cruises and destinations.

“Our Sail & Save promotions make this the perfect time to start planning a 2013 vacation,” said Richard Meadows, executive vice president, marketing, sales and guest programs in ETurboNews. “These offers make it possible for more travelers to take a family cruise, an extended holiday or that once-in-a-lifetime trip at a good value.”

Use A Travel Agent For Their Intended Purpose
Travelers can easily click-to-book a cruise on most cruise lines. But should they? Travel agents have first-hand, I-work-with-this-everyday knowledge consumers don’t. Cruise lines commonly court travel agencies for their cruise business with special agency-only offers not available online.

Another way to save? Win a free cruise.

Celebrating the arrival of Disney Wonder in Miami on December 23, 100 lucky families won their own five-night Disney cruise vacation, as we see in this video:



[Photo Credit- Flickr user by blmiers2]

New Costa Condordia Images Show Scene Of Tragedy

by Chris Owen on




Eleven months after the cruise ship Costa Concordia grounded off the coast of Italy, the ship remains on its side. “60 Minutes” sent a camera crew in that brought out never-before-seen images of the surreal site on this “60 Minutes Overtime” web exclusive.

“You’ve got this giant thing that’s three football fields long sitting on a slanted mountainside underwater,” says “60 Minutes” producer Rich Bonin, whose story on the Costa Concordia salvage project aired on the broadcast this week on the “CBS News” website. “It’s like nothing you’ve ever seen before.”

“CBS News” photographers used a number of unusual photographic techniques to get the shots including a hovering drone flying miniature cameras above the ship, cameras as close to the hulking wreck as possible.

[Video Credit- CBS News]

Pricing Travel Takes Creative Turn On Airlines, Cruise Lines

by Chris Owen on
When it comes to pricing travel, common complaints from air travelers concern fees charged for checked luggage and changes to tickets after buying. Cruise travelers are often surprised to find out that the advertised price they see is not the total price. Both want more options, flexibility and pricing that fits their needs. Several travel companies are making moves to give them just that.

American Airlines recently rolled out simple three-tier pricing aimed to take the unknown out of the equation, make comparing prices among airlines easier and perhaps adding value.

“This will eliminate the fear about what-ifs,” Rick Elieson, managing director of aa.com


Read more here: http://www.miamiherald.com/2012/12/12/3139557/american-airlines-rolls-out-new.html#storylink=cpy

said in a Miami Herald report. He said it will encourage customers to compare airlines by quality and reward those, “like American, that invest so much in its product.”

Now, American Airlines lowest and refundable fare brackets are divided into three options:

Read more here: http://www.miamiherald.com/2012/12/12/3139557/american-airlines-rolls-out-new.html#storylink=cpy

Choice fares are the same as how tickets are done now and will be the lowest fare. If someone wants to check a bag, they pay for it. This is the basic fare. This is no doubt the fare to compare with other airlines.

Choice Essential fares add $68 per round trip but include one checked bag, no change fees and early boarding.

Choice Plus fares add $88 per round trip, and include the Choice Essential benefits plus bonus miles for frequent fliers, standby privileges, a free drink and other perks.

Will other airlines follow American? Probably, as disclosure, transparency and a traveler-friendly system of pricing and booking seem to be the direction travel companies are headed.

This year, we saw a new U.S. Transportation Department (DOT) rule that requires airlines to include all taxes and fees in their advertised fares, among other consumer-friendly features. Cruise lines have no such rules and commonly do not include taxes and other fees in advertised pricing.

But in what we believe to be an unprecedented move, Princess Cruises began advertising the total price per person, including port charges, taxes and government fees, in advertising for their Season of Saving sale, running through December 21.

“These cruise fares include government fees and taxes so you can see what each voyage actually costs from the start,” says Princess Cruises on its website. “It makes planning your next vacation easier and saves the surprises for the pleasant ones you’ll discover on your cruise.”

Reaching further, Carnival Cruise Lines added new pricing options this month with what appears to be something for everyone.

Some time ago, Carnival came out with their Early Saver Fare, a restricted fare that was guaranteed to be the lowest price, no matter what. Throughout the life of a booking, if the price went down, the difference went to the buyer in one way or another via the Early Saver Fare’s price protection quality.

Like a discounted airline ticket, the Early Saver Fare came with some restrictions too. Topping the list was that the deposit was non-refundable and any changes incurred a $50 per person, per change administrative fee. It was the best price but not for everyone. A traveler with uncertain travel plans? This was not for them.

So Carnival increased the number of fare codes they offer from four to seven, adding additional fare codes that allow more flexibility, options and the ability to find a better fit for each individual traveler. As booking a cruise is more complicated than booking an airline ticket, more complicated are the Carnival fare codes as well.

Some Carnival fares are available far in advance of sailing. As time grows closer to sailing, other fares with different rules, aimed at those who are entering the booking arena are introduced then fall off as time marches on.

Winning at the new Carnival Cruise Lines fare code system seems to be a lot about timing and determination.

For example, those who need or prefer to book at the last minute might like Carnival’s new Instant Saver Fare, available 30 to 45 days prior to sailing.

Choosing this option, the cruise line requires that full payment is due at the time of booking and is 100% non refundable, among other restrictions. But someone booking further in advance will have a different selection of fare codes to choose from.

Available between five and three months prior to sailing, Carnival’s Super Saver Fare has a non-refundable deposit, no changes can be made for any reason, there is no price protection and the cruise line selects the passengers stateroom on the day of check-in at the pier.

Aimed at travelers who missed out on the Early Saver Fare because they waited too long to book, the Super Saver Fare is offered closer to sailing but with more restrictions.

Significantly new to booking procedures on some fares is that the cruise line (rather than the passenger) selects the cabin at the time of pier check-in. Now we’re into that “determination” comfort level and passengers who need or want to have their stateroom at a certain location on the ship will not like this qualifier. Those prone to suffering from motion discomfort commonly look for a stateroom location closer to the middle of the ship, where the laws of physics say the ride is smoother.

At the end of the day, those booking Carnival Cruise Lines may want to consider travel insurance more seriously in response new restrictions and use the services of a travel agent that works with this system daily to be sure they select the right pricing option.


[Photo Credit- Flickr user Simon_sees]

Gifts For Travelers: Consider The Person, Place And Travel Trends

by Chris Owen on

When it comes to gifts for travelers, there are a lot of choices. Leisure travelers, those who commonly associate travel with fun, vacation time and new places have their needs. Business travelers are a different story, often looking at their frequent trips to the same place as work and a hotel room their office. Adventure travelers and others have their own priorities as well. Each has different needs. Knowing what they put a high value on can help us pick the perfect gift. To find out, we checked a number of published packing lists for a variety of travelers.

Universally common and high-priority advice includes packing a passport, travel documents like visa’s, hotel and flight confirmations, boarding passes and a list of critical phone numbers. Basics like appropriate clothing, personal care products, smartphone apps and money round out the list. Nothing really shocking there but that’s the point of a packing list, to jog our memory so we don’t forget something critical.

All of the above considered, a document organizer might be a good idea for a less-than-organized traveler on your gift list. Victorinox, the Swiss army people, has a Travel Organizer that features: a large stash pocket and full-length zippered pocket to store tickets, a passport and most sizes of currency; a zippered pocket for coins; dedicated card slots; and a micromesh ID slot ($32).

But say your traveler already has something like that or is the type of person that you know will not use it. If they have not traveled in a while, they may not know about the current trend to travel light. OneBag, a website dedicated to “the art and science of traveling light” has some ideas.”There’s no question: over-packing tops the list of biggest travel mistakes,” says OneBag on its website, which promises, “going pretty much anywhere, for business or leisure, for an indefinite length of time, with no more than a single carry-on-sized bag.”

Benefits of traveling light include increased personal security with just one bag; that’s less to lose due to theft, damage or misrouting. Traveling light means no checked bags and a more stress- and hassle-free way to go.

So maybe “things” are not what we should focus on for the traveler on our list. That leaves gift cards, arranging for an appropriate gift to be waiting for them at their destination and well wishes.

Just in time for the holidays, Carnival Cruise Lines has launched its first-ever gift card program, a pre-paid card that can be used as payment toward a “Fun Ship” vacation or a variety of shipboard purchases. Celebrity Cruises (with a double your gift card offer) and other cruise lines have a similar program, as do airlines, car rental companies and major hotel chains like Marriott, Best Western and others.

A gift card from TravelSmith or REI Adventure products would take the pressure off of gifting, allowing the traveler to pick what they want or need. A better gift card would be for places your traveler might visit on a planned itinerary or serve as incentive to book that trip-of-a-lifetime.

Someone traveling to Disney World in Florida, for example, might appreciate a McDonalds gift card. That may sound like a dumb gift but just outside the gates of Disney World where dining can be expensive, is a McDonalds and the largest McDonalds in the world is not far. Oh, all of the sudden “dumb” is “thoughtful” and absolutely used, rather than set aside with other well-intentioned gifts.

Need some other gift ideas? Check this video from US Airways:


OneBag offers some other guidelines that can steer us in the right direction too, focusing on three areas that can lead to some great gift suggestions:

  • Packing List Usage, abandoning the folly of lugging around too much stuff;
  • Weight Reduction, finding travel-friendly versions of the stuff you do carry; and
  • Bag Optimization, understanding what to look for in efficient & effective luggage.

[Photo credit- Flickr user tikigod]