Cruise line private islands, a very safe port

by Chris Owen on

Often a highlight of a cruise to the Bahamas or the Caribbean is a stop at one of the cruise line’s private islands. Probably one of the safest, most controlled ports of call you might visit, cruise line private islands are consistently ranked high by passengers. Most are located in the Bahamas and each one is unique.

On every private island you will find crystal clear water, sandy beaches, water sports and activities along with beach-side service for drinks and lunch will be served. Some require tendering in from the ship, others dock at the island.

The first passengers off the ship will find a pristine beach raked and clean, along with resident workers ready to make your stay comfortable. There is plenty to do (or not do) for adults and kids and even serene adult-only areas.Great Stirrup Cay, Bahamas is Norwegian Cruise Line’s private island, under their care since 1977 when the line became the first to have one. The island features Snorkeling

Recent enhancements to the island that started in January of 2010 will continue through the end of this year. Several new island activities have been added since the project began including more than 16 wave runners, kayak rentals and an eco-adventure boat tour around the island. These are in addition to the existing snorkeling; floats; inflatable hippo slide; and parasailing.

The second phase of enhancements includes an arrival/departure pavilion, additional bar facilities; several comfort stations; a band stand; cruise program activity area; private beachfront cabanas; a kid’s play area; straw market; and beach volleyball courts. The beachfront will continue to be expanded on the island’s west end.

Half Moon Cay, Bahamas This Holland America Line island (now also a Carnival island) was originally called Little San Salvador Island and has been rated as “Best Private Island” by Porthole Cruise Magazine. An international bird sanctuary in the Bahamas, the beauty and serenity of Half Moon Cay is unique.

There are a variety of exciting and new activities to choose from while exploring this privately owned paradise. You can go horseback riding on the sand and through the surf, take a stingray adventure, visit the Half Moon Lagoon Aqua Park, hike a nature trail or simply relax in an air-conditioned, private beachfront cabana.

Princess Cays, Bahamas is Princess Cruises private island on the south side of Eleuthera Island about 30 miles from Nassau. Princess Cays guests will find equipment for many beach activities. Water sports fans can choose from water craft such as sailboats, catamarans, paddle wheelers, kayaks, and banana boats, while those who wish to explore the island’s coral reef can rent gear for snorkeling.

Floating mattresses are available for lazily drifting in the sun, and several protected swimming areas are available on both the north and south beach areas. Beachside, reggae and calypso music set the mood, and guests can enjoy a game of volleyball or basketball, or choose to relax with a hammock, beach chair or under an umbrella.

CocoCay, Bahamas is one of two private islands for Royal Caribbean. This one is more along the lines of other cruise lines private islands with sandy beaches (duh) and a nice hammock here and here to enjoy your island-style seaside barbecue.

Tip: When you get off the tenders, there are three beaches to go to. The first one is the biggest and the most crowded. Keep walking and you’ll find the second beach, which is a little smaller and less crowded. Keep going even further and you’ll find the third beach, which is the smallest and least crowded.

Labadee, Haiti in is the home to what Royal Caribbean calls their “private destination” and with good reason. On the north coast of Hispaniola, the secure, secluded area is surrounded by exotic foliage and mountain slopes. Guests can enjoy beautiful coral reefs, a pristine public beach as well as a very nice private beach area reserved for suite guests.

A year ago Royal Caribbean International came under close scrutiny as the line planned to visit their private destination of Labadee, Haiti shortly after a devastating earthquake rocked the island. I was on board Freedom of the Seas last January when critics said it was in bad taste for the line to have cruise passengers go ashore for fun and sun while so many were suffering on different parts of the island nation. A year later, not a lot is better in Haiti and Royal Caribbean continues to call.

Castaway Cay, Bahamas is Disney Cruise Line’s private island. Unique to Castaway Cay is that the ship docks at the island, no tendering involved, which makes for a great experience. Recently updated, this one has it all.

This is Disney Cruise Line turning an island into a theme park, complete with rides, trams to get around on, gift shops plus really good food. All other private islands pale by comparison. Really.

They should build hotels here and let people stay a while. No wonder some sailings include two stops at the popular island.

If all those are not good enough for you, maybe you should just buy your own



Flickr photo by fotodawg

Top ten cruise complaints

by Chris Owen on


Cruise vacations consistently rank high in guest satisfaction. Most cruise lines really have their act together in creating a total package that can make for a fabulous experience. Still, we get comments and complaints from readers in response to articles here at Gadling. Those complaints/hate mails also come from those who have actually been on a cruise and experienced less that a wonderful time.

While most are stories of readers own personal experiences, our top ten cruise complaints include some recurring themes.

  1. “Cruising is not really “traveling”– This comes from backpackers, mountain climbers, campers, world-travelers of all sorts and a lot of people who have never been on a cruise. That last group probably makes up the bulk of those who think this. Once they actually do take a cruise (like someone fooled them into it) they like it. Grappling with a craggy cliff may still be the love of their lives but they give a nod to cruising as at least worthy of consideration. By some. Not them. Someone else.
  2. “I was double-charged on my bill for…” On-board charge account errors have been an ongoing challenge for guests. A good deal of the time guests are confused about how it all works and they really were not charged double. Debit card users know all about “holds” cruise lines put on their account throughout the voyage to be sure there is money there at the end of the cruise to pay them. Your best bet: check your shipboard account and be sure it is accurate before leaving the ship.
  3. “You took away my past-guest benefits” Royal Caribbean is the poster-child for this hit on the list and still gets heat for not letting guests stack discounts anymore. In the olden days, guests could get on-board credit or a discount for being a Royal Caribbean shareholder, booking during a special sale, booking certain category staterooms or asking on a Tuesday afternoon during a thunderstorm. Pretty much anything worked and the cruise lines gave guests whatever they wanted. Now it’s “one deal per booking” all the way and there are still some sore feelings about it. Shining light: Princess Cruises on-board credit for military members stacked on top of anything else. Nice touch.
  4. “Your drink prices are way too high” / “I don’t call it smuggling, you do” (tie) We would like to believe that there is a relationship between the price of drinks on a cruise and booze smuggling. Like lots of people are smuggling booze on the ship, robbing the cruise line of high-profit drink sales. Recently, though, it appears that cruise lines are cracking down on booze smuggling but drink prices don’t seem to be dropping. The cracking down part is fair, not something to advertise but fair. Your vodka in a Evian bottle might be someone elses liquid dynamite and I’d prefer that not be allowed on the ship.
  5. “Solo cruisers should not have to pay double!” Cruise lines base the world on double-occupancy and solo cruisers just don’t fit the mold. Sorry. They don’t. Well they do on Norwegian Cruise Lines with their solo accommodations but that’s about it. Singles: Look on the bright side. You also don’t have to share your photo-booth size bathroom, pay for an extra airline ticket, or listen to anyone other than yourself complain about lines.
  6. Why does my Internet connection suck so bad?” OK, I get it, the ship moves and we have to constantly be looking for a satellite connection to grab. But once we have that signal though shouldn’t we be able to have a good time on the Internet? It’s not like the ship is racing through the ocean at warp speed. There are many who simply turn off their cell phones and never use the Internet on a cruise. They don’t care about this. People who do care use those devices and would like a nice connection
  7. “You have really yucky toilet paper” It’s one of those things that guests don’t talk about around the dinner table in the main dining room but everyone knows: this is not Charmin, White Cloud or any other brand you might find at the grocery store or a truck stop. There actually is a reason for it; regular toilet paper clogs up the airline-style vacuum toilet and plumbing. Bring your own anyway
  8. “Stop “nickel and diming me” This comes from guests who believe a little too much in the “all-inclusive” illusion of a cruise vacation. The major cruise lines never told us it was all-inclusive, we just like to believe that. As the industry has evolved, guests wanted more choices. The industry gave us choices but slipped in an extra charge along the way. The idea is that it should seem fair to pay $20 extra for a meal you might pay $100 for on land. Well sure, give me that deal on land and I will be happy. Drive your cruise ship right into downtown Denver and I’ll brag all over the place about how wonderful you are. Oh. You can’t.
  9. “What’s with the wacky pricing?” Cruise lines never advertise the total price. There are always at least taxes to be paid. If you are/were good at playing Truth or Dare, you will do well finding the “select sailings” that great offer is good for. Surprising frequent comment: “Stop with the “free upgrades” promotion unless that means from an inside to an ocean view or an ocean view to a balcony.” In-category upgrades are meaningless.
  10. “It’s over. Now I have to go back to the real world” By far, the biggest complaint about cruise vacations is that they end too quickly, regardless of how long they are. Those who buy into the whole on-board program are often left either refreshed and looking forward to returning to their real life or sadly disappointed that their real life is a shambles compared to their cruise vacation. Those in the later group, seek professional help immediately. The cruise lines really don’t aim to put you into a depression tailspin.

Flickr photo by Kabacchi

Princess continues rule of Alaska cruise business

by Chris Owen on

Princess Cruises has worked hard over the years to offer the best and most flexible experience for travelers in Alaska. They have built self-sufficient lodge complexes in the heart of the wilderness, made a positive impact on sensitive Alaskan environmental issues and continued to refine their Alaska offerings. Recently, the line addressed one of the biggest challenges facing travelers making reserving land tours easier.

Alaska can be done as a cruise or as a cruisetour, a sailing with a land package added on to the front or back side of the cruise. Savvy travelers with the time and budget for it know that a cruisetour is the way to go. Adding just a few days on to a sailing and having the ability to book land excursions can get travelers much deeper into Alaska than possible from a shore excursion off a cruise-only vacation.

The new Princess system allows booked travelers to pre-reserve land excursions through Princess’ Cruise Personalizer along with their shore excursions from the ships. Previously, land excursions were pre-purchased separately or booked at the lodge.

Princess Cruises Alaska Wilderness Lodges
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“This new capability makes the cruisetour experience even easier for passengers, as they can now reserve all their Alaska tours in one convenient place at the same time,” said Jan Swartz, executive vice president of Princess Cruises. “So now the toughest part of planning excursions will be whether to choose between dog sledding, flight seeing, rafting, or the many other exciting options presented by the local tour operators.”

Indeed, Alaska flightseeing by helicopter or plane can be expensive as are some of the other premiere excursions available in Alaska. By allowing travelers to book both land and sea excursions in the same place, budgeting and time management of the entire vacation experience will be much easier and more accurate.

Princess also added some new family-friendly tours recently, both from the ships and from their lodges in the wilderness. New from the Wilderness Lodges this year:

Worthington Glacier Hike — Copper River Princess Wilderness Lodge
This tour offers travelers an opportunity to hike on the dramatic Worthington Glacier. Hikers don crampons, metal spikes fastened to the sole of a shoe to provide better traction on ice and snow, and then they’re off on a hike up the glacier to explore the crevasses and sculptured blue ice. Participants will learn the difference between blue and white ice, listen for the creaking sound of calving, and enjoy a lunch break and hot drink. Travelers will also take in the glacier’s intricate ice formations and enjoy expansive views of the Chugach Mountains. Tip: If being on a glacier or flightseeing are one of your goals, book it on multiple days if possible. There is a good chance your tour could get rained out and having a backup can get you there.

Explore Cooper Landing & Gold Panning Adventure — Kenai Princess Wilderness Lodge
Passengers can fully explore the Cooper Landing area, known as “the gem of the Kenai Peninsula,” with this comprehensive tour. Participants will learn about the area’s history and try their own hand at gold panning. Visits include the Cooper Landing Historical Society featuring historic buildings, an actual sled dog kennel housing dogs that run the famous Iditarod race, K’beq Archaeological Site where native people share their culture and traditions, and a local homestead. If the salmon are running in the Kenai River, participants can also watch the action as fishermen “combat fish” trying to land a salmon.

Black Diamond Treasure Hunt — Denali Princess Wilderness Lodge
This family-friendly tour offers a geo-caching adventure through rugged backcountry trails on a zippy ATV. Participants set the pace, fast and furious or leisurely and relaxing, as they follow a list of scavenger hunt-style objectives. Kids of all ages will have a blast as they locate “treasures” that epitomize the Alaskan outdoors. Using the provided GPS, participants can unearth a treasure trove of mineral samples, Athabascan Indian artifacts, gold-rush era cabins, spectacular vistas and wildlife. Eventually, everyone finds the final missing piece of the puzzle: a hearty, mouth-watering meal of salmon, chicken, ribs and potato salad along with complimentary wine and beer.

Some new shore excursions are notable as well.

Potlatch Totem Park, Hatchery, Bird Show & Meal — Ketchikan
This enchanting overview of the sights, sounds and Native culture of Ketchikan offers passengers an intimate look at this part of Alaska. Passengers will enjoy a raptor show at the Deer Mountain Tribal Hatchery & Eagle Center and get a private, up-close showing of two birds of prey. At a visit to Potlatch Park, a recreated 19th-century Native village, travelers can examine beautifully carved totem poles, see how Natives lived in the 1800s, and even check out some antique cars. A delicious gourmet seafood meal rounds out this connoisseur experience.

Gold Panning, Sled Dogs & 40 Degrees Below Zero Experience — Skagway
A journey to the Klondike Gold Fields that offers a fun-filled time of gold panning, a sled dog demonstration and a chilly experience to delight the entire family. This kid-friendly tour offers the opportunity to meet and interact with Iditarod sled dogs and their puppies, and then feel the frosty temperatures of an Iditarod race personally in a cold chamber where temperatures drop to 40 degrees below zero. After this chilling experience, families can warm up with a little gold fever and try their luck at panning for gold.

Not all that long ago, cruise lines were pulling ships from the Alaska market, deploying them to more profitable waters. Alaska is back and booking like crazy right now. Princess Cruises continues to dominate the Alaskan market because they pay strict attention to details. This new tool allowing for a seamless method of booking all elements of the Alaska Experience is just one reason why.


Easy Luggage handling program for cruise passengers

by Chris Owen on

One of the great benefits of a cruise vacation is only having to unpack one time as your floating hotel goes from port to port, a big advantage over land vacations. But the cruise eventually comes to an end and we have to pack up and go hone. A relatively new service makes that whole process much easier.

The normal procedure for luggage handling at the end of a cruise has a lot of steps. Leave it out in the hallway the night before disembarkation, get off the ship in the morning, wade through a sea of luggage with everyone else, claim yours, head to the airport, check your luggage again then claim it one more time at their home airport. That’s just the way it’s been done for years.

The procedure has so many steps that passengers often choose a “self-assist” option where they carry their on luggage on and off the ship, bypassing some of the handling.

But now there is a better way and it gets you airline boarding passes too.

Airportbags.com has a new service that allows guests to skip all that, set their luggage out the night before disembarkation then never touch them again until they get to their home airport. Airportbags.com has partnered with cruise lines, airlines and government security forces to make it all happen and the cost is reasonable.

Onboard Airline Check-In Program from Airports Bags on Vimeo.

You now have the opportunity to complete the airline and luggage check-in process for your flight home before you even step foot off the ship. Simply complete an enrollment form while onboard the ship and return it to a staff member. The night before disembarkation your airline boarding passes and preliminary baggage tags will be delivered to your stateroom along with detailed instructions on how to proceed once departing the ship.

Ricardo Torres of AirportBags told Gadling “This disembarkation option allows you to enjoy your final hours in the port at your leisure. Imagine your options: 1) enjoy the sights of the city or 2) stand in a never-ending line at the airport–the choice is yours with Onboard Airline Check-In. “

I did a version of this coming off a Princess Cruises Alaska Cruisetour last year where we had to go through customs in Vancouver too. In that case we transferred from the ship to the airport on a sealed bus that followed a sealed truck with our luggage in it. Their version is called EasyCheck and it was simply wonderful.

Most major cruise lines have a version of it too. Royal Caribbean and Celebrity Cruises call it the Luggage Valet and Onboard Airline Check in plan. Disney Cruise Line’s version is the Onboard Airline Check-in Service. On Norwegian Cruise Lines it’s simply Bags and Holland America Line calls it Luggage Direct while for Carnival Cruise Lines the program goes under the name of Luggage Express. Prices vary by line but range from free on Disney Cruise Line to $20 on pretty much all the others.

Flickr photo by quinn.anya


Free cruise contest roundup

by Chris Owen on

When it comes to travel values, cruise vacations rate high. Even with recent and predicted price increases as the economy improves, the semi all-inclusive nature of a cruise is pretty hard to beat. That’s good but free is better. Let’s take a look at what’s out there in the way of contests you can enter to win a fabulous cruise vacation.

Budget Travel is looking for the Worlds Best Cruiser and wants to send them on a free cruise. Have you taken more cruises than you can count? Do you live and breathe cruise vacations as a way of life? This one might be for you. Send your photos, videos and tips (the sort of thing a Worlds Best Cruiser would have) to starcruiser@budgettravel.com. The winner will be determined by an on line reader poll starting May 3, will win a free cruise and be featured on BudgetTravel.com and in the magazine’s December/January 2012 issue.

Carnival Cruise Lines is giving away a free cruise every month during their Didja Ever? promotion/way of life campaign that kicked off on New Years Eve when they dropped a ton of dream confetti on New York’s Times Square. As if a free cruise was not enough, they are also offering Facebook friends some other options like voting “I wanna do it” on Pick A Place On The Map And Go, Climb One Of The World’s Seven Summits or Go On Tour With A Band. The big question is “What have you always wanted to do?”Princess Cruises has The Travel Bucket List Contest that is looking for your most memorable travel experience. You can enter with a video or an essay with photos. Submit your story by February 7th for a chance to win a Princess Cruises dream vacation for you and one very lucky travel companion, including roundtrip airfare. Find out more when you visit and Like their Facebook page between now and February 7th (hurry up).

Holland America Line has a writing contest too. Sounds kind of stuffy but the end result is a free cruise so it makes the list. On their Transatlantic Writing Contest, they invite you to tell us about your own Holland America transatlantic crossing or that of a friend or relative who sailed an unforgettable Holland America transatlantic voyage. We are seeking compelling stories that are humorous, adventurous or heart-warming. The entrant whose story earns the most accolades from a panel of judges for its emotional impact, originality and creativity will win passage for two on a 9-day crossing from New York, NY to Rotterdam, The Netherlands, departing July 12, 2011, aboard the ms Rotterdam.

Flickr photo by pmarkham