Hot or not? JetBlue decides for flight attendant

by Tom Johansmeyer on

JetBlue may not comment on litigation, as it told USA Today, but clearly flight attendant attire is fair game. The airline is being sued by Karin Keegan. In what appears to be the friendly skies’ version of “put out or get out,” Keegan was not allowed to board a JetBlue flight because she wasn’t dressed provocatively enough. After ditching her threads for something she felt would be more consistent with JetBlue’s unusual “standards,” Keegan was told that she had missed her flight … and that she should have dressed the part of a sexy flight attendant from the start.

Keegan was flying JetBlue because of an agreement the airline has with her employer (Delta), under which Delta employees are ferried among locations. The altercation occurred in October 2007. The flight attendant complained to the Equal Opportunity Employment Commission, which gave her a “right to sue” letter late last year. Though not an employee of JetBlue, the law gives her the right “sue over workplace harassment even when they are not directly employed by the alleged harasser,” according to reporting by USA Today.

JetBlue’s recent spanking in Connecticut small claims court is nothing compared to this debacle, which is headed for federal court. If the airline is looking for some form of precedent to cite, it may want to consider France’s advances in attire and accommodation.

Maybe a scantily clad workforce is JetBlue’s way of making a nine-hour stint on the runway more bearable for passengers, but c’mon guys, there has to be a better way.

[Via USA Today]

[Picture via The Sun]


Keegan wasn’t provocative enough. Check out the stories from these women — who were all too provocative!


Delta adds 7,000 seats to Augusta, GA for Masters

by Tom Johansmeyer on

Every April, golf fanatics descend on Augusta, GA to sneak a peek at the best-manicured lawn in the country. The Masters Tournament fills hotel rooms and keeps local bartenders busy. If you haven’t been through the airport down there, then you have no idea why Delta has decided to add 7,000 seats between Augusta and its Atlanta hub, not to mention daily service to LaGuardia and JFK in New York. This 50 percent increase in seating capacity is necessary. There aren’t many flights into Augusta from anywhere. So, for a week and a half every April, the rules have to be changed.

According to Bob Cortelyou … yes, the Bob Cortelyou (senior vice president of network planning at Delta), “you talk about the Masters, no airline is better positioned to carry fans from around the world to this premier sporting event than Delta.” And, since Bob Cortelyou says it, it must be true!

When you are flying home, don’t get to the airport too early. Dining options are extremely limited, and you are guaranteed to be bored out of your mind. I only flew through once, and it was a drag. Of course, an event like the Masters is bound to force more people through that airport in a week than these folks see all year. Do the math: small airport + much larger crowds than usual = miserable you. Bring a book. Hell, bring two.

Inflight Internet on Delta arrives just in time for the Holiday season

by Scott Carmichael on

A mere 4 months after the initial announcement, Delta Airlines and Aircell are kicking off the launch of the first 6 aircraft with inflight Internet access tomorrow.

We have been covering Aircell and their Gogo inflight Internet service for some time now, and I’ve been quite impressed by the speed at which they are getting the equipment installed on aircraft. The first Delta planes with broadband Internet access will be on 5 of the MD-88 shuttle fleet and one 757.

Aircraft with the service can be recognized by a “Wi-Fi hotspot” decal next to the boarding door.

If this good news wasn’t enough to make you happy, Aircell also let me know that access to the service will be free till the end of the year. You’ll find the Gogo Inflight Internet equipped aircraft on Delta Shuttle routes between LaGuardia and Boston, as well as LaGuardia and Washington Reagan. The 757 will be flying regular domestic flights, so make sure to check for that decal!

The current schedule for adding inflight Internet to the Delta fleet is to have 10 aircraft in operation by the end of the year, and to have the entire fleet outfitted by the end of 2009. Once the Delta branded fleet has been outfitted, engineers will begin work on the Northwest Airlines fleet, which is now part of Delta.

2009 is going to be a fantastic year for those of us who need more than an inflight movie to stay entertained, and once Internet is more readily available, I’m convinced that some people may even change their airline loyalty to pick an airline that has invested in this kind of service. So far, 4 airlines have commited to the Aircell Gogo service (American Airlines, Air Canada, Delta/Northwest and Virgin America).

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Delta airlines announces domestic fleetwide Internet by 2009

by Scott Carmichael on

Delta Airlines is joining the ranks of American Airlines and Virgin America with in-flight Wi-Fi Internet access.

The service will be provided using the Aircell Gogo technology (reviewed here by Walt Mossberg of the Wall Street Journal). For $9.95 on flights of 3 hours or less, or $12.95 on flights over three hours, passengers will be able to enjoy “mobile broadband” speeds on their laptop or Wi-Fi enabled PDA or smartphone.

The service will first be introduced on the Delta Airlines MD88/90 fleet, then on their Boeing 737, 757 and 757 aircraft. In total, 300 planes will be outfitted with the necessary equipment, making this the largest committed rollout of in-flight Internet equipment in the world.

It is needless to say that inflight Internet access is here to stay. Previous services that offered basic Internet connectivity all failed because of the price (Verizon Airfone) or the investment for the airline (Connexxion by Boeing).
The Aircell Gogo system is a great combination of the right price, and perfect timing. Airlines are scrambling to find affordable ways to generate some additional revenue, and there are only so many services they can take away or start charging for. One of the big differences in the marketplace over previous years, is that more people are now carrying Wi-Fi enabled devices.

Of course, the Aircell Gogo system won’t be of any use to anyone leaving the domestic airspace, as the ground stations only cover the United States. You can read more about the technology powering this service on the Gogo Inflight Internet site.