Are you planning a mileage run? Four reasons to rush to the airport

by Tom Johansmeyer on

There are only a few weeks left in 2009, and frequent travelers across the country are staring more intently at their mileage statements than Santa does at the naughty/nice list. The stakes are high: miss the elite cutoff, and a year of upgrades, accelerated check-in and other perks disappear. For passengers who see gold or platinum status levels within reach, year-end “mileage runs” can make a great investment. Pay for a cheap flight, even if it is just for a night or a same-day return, and use this benefit for the next twelve months on upgrades and services that would cost a fortune otherwise.

With the low prices airlines are offering these days to bring passengers back into the cabin, the return on your investment in a “mileage run” is higher than ever. But, it’s not all to the flyer’s benefit … there’s an upside for the airlines, too. They get loyalty.

Randy Petersen, founder of FlyerTalk.com, a website for frequent travelers, told USA Today, “Whenever someone doesn’t requalify for elite status, they become free agents. And in tough times, airlines don’t want to gamble that some of their best customers will leave.” He puts the number of elite-level passengers at 7.3 million of the 210 million passengers who belong to at least one loyalty program.

So, the airlines are rolling out the red carpet for mileage runners. Here are four mileage run deals to kick around with the end of the year approaching.

1. Through December 15, 2009, American, Continental and United are doubling the elite-qualifying miles they give their passengers. So, a shorter mileage run goes a little further.

2. In the middle of next year, Continental and Untied are going to give each other’s elite passengers unlimited upgrades (based on availability) on domestic flights — and premium coach seats, too. So, if you hit the right status on either airline this year, you’ll gain even more for your efforts.

3. Starting in the spring, Delta will let you roll over extra elite-qualifying miles and credits you don’t need to reach a status level to the next year. So, you don’t have to worry about starting from zero when January 1, 2011 rolls around.

4. Delta is also adding a new top level — diamond — that will include even better perks, including free Sky Club membership.

For the frequent business traveler, especially, reaching a high elite level involves so much more than bragging rights. It defines your lifestyle for the next year — from how early you need to get up on Monday morning to your mood when you get home Thursday or Friday night. But, there are better measures to watch than up-ticks in frequent flyer accounts. My friend and former coworker from the road warrior days put it best: “The only thing better [than accumulating airline and hotel status levels] is watching them expire.” Yeah, nothing tops getting off the road for a while when you live that life.

Odds are, you’ll be on a smaller plane

by Tom Johansmeyer on

Airlines are using the little planes for longer runs, these days. According to the Las Vegas Sun, the average regional airline flight hit 461 miles in 2008, up profoundly from 274 miles in 2009. That’s an increase of 41 percent! This is an industry-wide trend, so shopping around isn’t likely to help you get a larger jet. The major carriers are relying on regional affiliates, so you’ll probably be out of luck. The regionals fly more than half the flights from some pretty hefty airports, including LaGuardia, O’Hare, Milwaukee, Raleigh and Memphis. And, these airlines account for 45% of the traffic at Atlanta’s Hartsfield International, the busiest airport in the United States.

American Airlines and United announced that they were adopting this approach back in September, particularly at airports such as Chicago and Denver. Delta has moved its Washington-to-New York shuttle to one of its regional carriers, as well.

[Via USA Today]

DoT gives airlines $175,000 reminder ahead of Thanksgiving

by Tom Johansmeyer on

Three airlines just scored a first with the U.S. government: they were fined for leaving passengers in the lurch. Continental Airlines, ExpressJet (a Continental affiliate) and Mesaba (part of Delta) racked up a total punishment of $175,000 when their combined efforts left fliers on a plane in Minnesota for six hours.

Continental and ExpressJet were slapped with a fine of $100,000, while Mesaba was nailed for $75,000, according to the Department of Transportation.

With the busiest travel day of the year right around the corner, the timing couldn’t have been better. Airlines that let their guards down could face stiff fines. And, let’s face it: these airlines can’t afford peanuts, let alone five- and six-figure fines.

On August 8, 2009, 47 passengers were stuck on a Continental Express plane, which was diverted to Rochester, Minnesota (the original plan was Houston to Minneapolis), where they were forced to spend the night. ExpressJet operated the flight, while Mesaba, the only airline working the airport, refused to let passengers leave the plane.

SkyWest Airlines accused of unfair treatment of gay employees

by Scott Carmichael on

A SkyWest Airlines employee is fighting his company to demand free travel for his partner. In the airline business, it is common for employees and their spouses to receive free travel (on a “space available” basis). On SkyWest, this perk extends only to heterosexual co-workers, but not to Gilbert Caldwell’s husband.

Last year, the California State Court legalized same sex unions, and under that law, the airline should be treating its same sex couples the same way it treats heterosexual couples. Even though the law was overturned, couples that married before the rules were changed, are legally married according to state law.

The position of SkyWest is quite odd – they provide regional feeder flights for larger airlines like Delta, and many of those larger airlines do treat their gay employees equally.

With the law on their side, the case is just one step away from turning into a lawsuit. Personally, I hope SkyWest just does the right thing. This isn’t just about the law, but about two of their employees who just want to be treated equally. Not special perks, not better treatment, just the same treatment all other employees get.

Free Wi-Fi tomorrow on Delta Airlines – for a good cause!

by Scott Carmichael on

Tomorrow, October 31st, Delta Airlines and Gogo are offering free Wi-Fi on all their flights.During the sign-in procedure, simply use promotion code GOPINK.

As if that were not cool enough, Aircell (the company behind Gogo) will donate $1 for every free session that day (up to $10,000) to the Breast Cancer Research Foundation.

This is the fifth year Delta has supported breast cancer research with their Pink Plane. Last year, Delta raised half a million Dollars for the foundation through donations and pink product sales.

During the month of October, all Gogo proceeds from Wi-Fi sales on the Delta Pink plane will go to the Breast Cancer Research Foundation.

So, if you are flying a Wi-Fi equipped plane on Delta tomorrow, you’ll get free Internet access, and you’ll help support a great cause.