Delta Airlines adding hourly Chicago <-> New York service

by Scott Carmichael on

Delta airlines just announced the introduction of 22 new daily flights between Chicago and New York. The new flights will be operated as Delta Shuttle flights, and will start June 10th.

The new hourly service out of O’Hare replaces current Delta flights between Chicago Midway and LaGuardia.

Delta obviously means business – because they are also going to offer free coffee and newspapers at the gate, which will be located as close as possible to the terminal 2 security checkpoint.

More flights on this route means cheaper fares for everyone, because the other airlines will clearly be paying attention to this increased capacity. Delta kiosks will be available for same-day ticket purchases.

The route will be operated by an Embraer 175 jet – with 12 seats in first class, and 64 seats in coach. Because this is a narrow body jet, there are no middle seats. The flights will offer Delta’s “enhanced shuttle service” which means meals in first class, and free wine and beer in all cabins.

Catfighting flight attendants put a stop to Delta Connection flight

by Laurel Miller on

A Delta Airlines connection flight was cancelled last Thursday, after two female flight attendants engaged in a catfight. According to the Associated Press, Rochester-to-Atlanta-bound Delta Connection Flight 887 was forced to return to the departure gate after one of the passengers fell ill. Memphis-based Pinnacle Airlines spokesman Joe Williams states that there was no physical contact between the dueling attendants, merely a “verbal disagreement.”

Passenger Steve Mazur contradicts Williams’ statement, saying that the women, “Apparently got into a fistfight. The pilot decided to kick everyone off the plane.” Fellow passenger Corey Minton adds that they were ordered to disembark because “stewardesses were fighting.”

Delta damage-controlled the situation by finding alternate travel arrangements for passengers, but likely won’t be able to erase the salacious image of flight attendants scratching one another’s eyes out. Both women have been put on leave until an internal investigation can be done. Says Williams, “The activity described is not acceptable.”

Delta Airlines passengers “fuming” over jet fuel soaked luggage

by Scott Carmichael on

When it comes to luggage, airlines seem to be involved in some kind of secret contest to see who can cause the most damage. In the past, airlines have left luggage out in the rain for days, set bags on fire and one airline saw 100’s of bags end up in a dumpster behind a pet store.

As of last Sunday, there appears to be a new winner in the race for baggage mistreatment – Delta Airlines. When passengers returning home from Puerto Rico retrieved their bags, they discovered that the bags were drenched in jet fuel.

Delta showed it really cares by sending the passengers home with their flammable luggage and a complaint form, telling them to wash everything, then to submit a reimbursement form within 24 hours.

Passengers think the jet fuel contamination happened at the Puerto Rico airport, and are obviously very worried that their bags sat in the luggage hold giving off harmful fumes.

If Delta did indeed load the bags knowing that they were covered in jet fuel, I’m sure someone at the FAA will want to have a word with them – a baggage hold filled with fuel fumes could have created a huge disaster. Then again, knowing how well airlines treat their passengers, I wouldn’t be surprised if these passengers receive a bill for the jet fuel.

%Gallery-64688%

Early Christmas gift from the airlines – no advance purchase surcharges

by Scott Carmichael on

After several years of adding additional fees and rules to our tickets, the airlines are finally giving us something back for the Holiday season.

Seven of the major carriers (American Airlines, United, Delta, Northwest, US Airways, Frontier, AirTran and Midwest) announced that they would waive all advance purchase rules for tickets between today and January 4th 2010.

What this means to last minute travelers is that an $1800 ticket will be about $1500 cheaper when purchased for same day travel.

Of course, the airlines wouldn’t be the the money makers we know them to be, without a bunch of restrictions on their sales:

The cheapest tickets are available on Dec. 16, 17, 25 and Jan. 1 and 4

The second cheapest level airfares are about 30% higher than the lowest fares. Travel for this level is valid on December 18, 20, 21, 24, 30 and 31.

The third cheapest level is about 55% higher than the lowest fares. Travel dates will be December 19, 22, 23, 26, 28 and 29.

December 27 and January 2 and 3 have not been included in the holiday fare sale – and those tickets could end up being substantially more expensive.

(Source: USA Today / Bestfares.com)

Bottom line is that even though the airlines appear to be the good guys, their complicated fare structure could end up costing passengers more. Travelers tend to book flights for the holiday season in advance, so removing last minute purchase rules really only benefits those that suddenly decide to go somewhere for Christmas or who run into sudden changes that require a last minute ticket purchase.

%Gallery-65766%

%Gallery-79586%

Last minute flights may be cheaper than the bus

by Jamie Rhein on

Searching for travel deals feels like playing a game show where how to get a winning number is unclear. It’s like hunting in a jungle where the frequent hunter has the edge. Timing remains the wild card.

Being flexible and not assuming the outcomes makes the difference between snagging a deal or paying more than you feel happy paying. The one that makes you whine.

Case in point: A friend of mine bought a round-trip ticket to New York City from Columbus for $240 two weeks ago for a trip next week. He smacked his forehead when I told him I bought a ticket last Saturday for $138 total. My trip is tomorrow.

The price surprised me as well. Before buying a bus ticket, expecting Greyhound would be much cheaper since it usually is, I searched plane fares last Friday “just in case.” Surprise, surprise.

But, I also learned–again– the importance of not hesitating. I waited until Saturday to buy the ticket while ironing out life’s logistics, thus missed out on the flight I wanted. Delta’s prices had almost doubled.

Another search found the $138 price on American. The hesitation, though, means flying out at 5:40 in the morning. Blech! Still, the less than two hour plane ride is $30 cheaper than the 14 hour bus ride. Factor in the cost of the bus from LaGuardia into Grand Central Station and I’m still $8 ahead.

While hunting for your own deal, keep the following points in mind.

  • Don’t assume you know prices before you check. You may be surprised.
  • The more often you check prices, the more you’ll know what is a price you’re willing to pay. (This is my 6th trip to NYC since June. This is the 2nd time I’ve flown. The bus has been the best option three times and two weeks ago we drove.)
  • When you see a price you want, don’t waffle. Your life can adjust to the decision you’ve made. (The beauty of bus travel is that it’s more flexible than flying.)
  • Don’t pay too much attention to headlines that talk about the price of travel. In the travel business, so much depends upon timing. What’s true in the morning could have shifted by the afternoon. Keep looking. Hunt out every corner of options and stay flexible.
  • If you’re flying to New York City, the airport you fly into can make a difference into the cost of a flight. Pick the option that checks the price of all NYC airports. Once you know which airline has the cheapest price, book your ticket through that airline.

Good luck hunting out the best travel deal for you. It could be the bus.