Galley Gossip: Flight attendant haunted layover hotel ghost stories (and a haunted plane!)

by Heather Poole on

In the spirit of Halloween, I’d like to share a few layover hotel ghost stories from flight attendants I know…

At a hotel in San Francisco the water kept turning itself on during the night. After the 3rd or 4th time, instead of getting up and turning it off, I had a little talk with the ghost. I was thinking I must have lost my mind. Water went off automatically. Never came on again! – Vicki Howell

At our current Paris hotel, I had an apparition appear at the foot of my bed. At first I didn’t think it was anything until I felt somebody sit on my bed. I turned on the light near the bed and of course there was nothing there. – John Gonzales

On a layover in Miami, I felt someone/something pull the covers off of my shoulder and breathe cold air onto the back of my neck. I jumped out of bed, ran for the door, turned on the light… and no one was there. On the next trip another flight attendant couldn’t get into that same room with her key. Security couldn’t get in either. They had to change her room. Gives me the chills even talking about it. – Penni Reynolds Piskor

At a Sheraton in New Jersey in 1989, I kept thinking there was someone in my room. Woke up several times convinced. Searched the room. Nothing was there. Found out later the hotel was reputedly haunted, and one of the elevators was known to run all night, stopping at each floor even though nobody called it – Julie Meyer

I always clip my curtains closed so the light will not shine through and wake me up. In the middle of the night it was like someone used their hands to push both curtains back forcefully. I was lying there freaking out! Another time I woke up to find the decorative bed quilt folded neatly in the corner of the room. I don’t fold at home nor am I good at it, so I know I didn’t do it in my sleep. The third time we did a seance. We asked for a sign and all the elevators opened simultaneously. We jumped up and ran! – Lynne Smith

In Mexico a friend had similar experience as John did above. A guy sat on the edge of his bed in the middle of the night, but when he turned on the lights, no one was there. He mentioned something to the front desk and they sheepishly asked if he was gay. When he said yes, they said that Jorge always visited gay guys in their rooms (I was never visited!) I don’t believe in haunting and have waited for them every time! – Gordon Valentine

Lights, faucet and bathtub all turned on during my sleep at the layover hotel in New Orleans. Just asked the naughty perpetrator to behave themselves because I needed the sleep before an early roll out. – Alx Stellyes

It was an old hotel in Boston, next to an historic graveyard. I was having a crazy dream about a Nun. My room was in a corner and I woke up in the middle of the night to repeated pounding. Turned the lights on, it stopped. Asked the driver the next day what the deal was with the hotel. (Didn’t tell him about my dream) He said a certain floor was haunted ( mine, of course!) by a NUN. – Lori Polka

In Manchester England we used to stay at a hotel with huge vaults and all were opened except one where someone locked themselves in it hundreds of years ago. The skeleton key is still in the lock, from the inside, but nobody can get it opened. Then you go into the bedrooms and they are all different themes. Mine was very opulent. She (the ghost) Kept turning on the sink faucet. After getting up 2 times to turn it off I was getting pissed. The third time I just screamed “turn that effing water off! And it did. Never picked up another Manchester trip. – Daniel Koukes

At Tower Air there was an aircraft (604) we ferried a lot. A spirit would walk up and down the aisles and wake us up. It also would unlatch everything in the galley and open all the carts and bins. You would close them and tell her to stop. A little later you’d hear it happening again. – Lynne Smith

The hotel Jakarta is known for having all sorts of ghost stories, especially amongst female, Chinese, Japanese and Korean crew. They tend to sleep 2-3 in a room instead of alone in that hotel! – Sodwee.

There was an Eastern Airlines airplane that went into the Everglades. It was Flight 401. The airline finally had it dismantled and used parts in other aircraft – Vicki Howell

Eastern Airlines L-1011 #318 was a haunted plane. It had ovens taken from the airplane that crashed in the Everglades in the early ’70’s. So many sightings and occurrences were reported that the a/c # had to be changed. Who knows where it is now – Julie Meyer

I remember reading the book of Eastern flight 401 and all the happenings from that incident. Came to be they had to remove all the extra parts from the plane and any carts that were used on other flights had to be grounded as they were all linked to Flight 401 – Gordon Valentine

Photo courtesy of dantc and roeyahram

Galley Gossip: Pilot sexually harassed by a passenger!

by Heather Poole on
Dear Heather, I have to share this with you. I’m a pilot and I was sexually harassed last night. While jump-seating home, the lead flight attendant calls the cockpit and says a passenger thinks one of the flaps is out of position. The captain sends me back to check the wings. I squeeze into the fully occupied exit row to peer out the window. While looking out the window, a female passenger sitting in the middle seat puts her hands on my butt. Her friend then shouts, “Woo, get some!” Passengers nearby all start laughing. Anyway, turns out what the initial passenger saw and thought was a problem were the outboard ailerons on the wings of the Super 80. One was up and the other was down. This is normal while on the ground. Anyway, I returned to the cockpit and told the pilots what just happened and we all had a good laugh. I should mention the Captain was female! Thought you’d find it funny! – Bob (the singing pilot)

My first thought when I read Bob’s letter was, wow! What kind of person places their hands on a pilot’s you-know-what and yells out something like that.

Just to be fair, I later on found myself yelling out the exact same phrase several times throughout the course of my day. I couldn’t help it! And each time my voice become lower and before I knew it I had developed this southern accent, kind of like that famous redneck comedian I can’t remember the name of. Next thing I knew I was visualizing it, the whole exit row groping, only it was I who slapped the pilots and a few lucky passengers as I passed them in the terminal. Mmm hmm, get it girl!

NOTE: I would NEVER do something like that in real life!

Now back to Bob.

The woman who slapped him was somewhat attractive, at least that’s what Bob said. He only told me this because I asked. I asked because I wanted to know what she looked like so I – er, we! – could visualize this better. Not that any of this matters, because what matters, really matters, is how the woman made Bob feel. Not good.

“I was flattered and a little embarrassed. And humored. Cause it was funny. I mean my butt was kind of in her personal space. She had the shot……she took it. So let’s just say I was ‘Flambumored.'”

At least Bob now kinda-sorta knows what it’s like to be a flight attendant, if only for a few seconds, and for just one squeeze.

When I asked Bob to explain EXACTLY how it all went down so we could learn from his experience, he said, “I told the passengers in the exit row I needed to get in there to check the wings and that they could either get up or let me crawl over them. They all opted for the latter.”

And there’s the red flag.

Let this be a lesson to all pilots. Do not, I repeat, do not climb over passengers! Do what a flight attendant would do and let them step out of their row and into the aisle instead of wedging yourself on top of them.

All kidding aside, please do not poke, prod, pull or slap the crew. Trust me – there are quite a few touchy feely passengers who will live a whole lot longer if certain flight attendants (and pilots!) are left alone.

[Photo courtesy of TheZipper]

Galley Gossip: Elbow attacks and armrest wars (the battle continues)

by Heather Poole on

Recently a friend shared a story about a woman who accused him of being an “elbow assaulter” on a flight from San Francisco to Dallas. To make a long story short, my friend is 6′ 2″ and 230 pounds. The woman who sat beside him was, in his words, not petite. During the flight he made various maneuvers in his seat to try and flatten himself against the wall to give her as much room as possible while still being able to type on his computer. Unfortunately his attempt at making himself smaller failed because the woman became upset when his right elbow accidentally made contact with her left shoulder – not once, not twice, but three (possibly four) times! God forbid.

In his blog post detailing the incident, Brian Cuban (AKA the elbow assaulter) wrote, “This was coach. Space is tight. Baby’s are going to cry. There are going to be unwelcome smells. People are going to recline their seat into your groin. Shoulders are going to occasionally touch.”

I have to agree with Brian. An airplane is public transportation. Unfortunately there is very little personal space on board and therefore anything in the armrest area is fare game for accidental contact.

Sixteen years ago when I first started flying, my roommate who was also new got called out to cover a trip as the lead flight attendant on a 767. As she got ready for the trip, we discussed all the things that could possibly go wrong in flight with her in command of the crew; oven fires, faulty hydraulics, decompressions, medical emergencies, and worse. Not once did it occur to us that an armrest could cause two passengers to come to blows! Which is what would have happened if my roommate hadn’t stepped in and assigned the armrest to one passenger for the first three hours of flight and the same armrest to the other passenger for the last half of the flight. Afterwards we laughed at how ridiculous it was that two grown men couldn’t work it out amongst themselves. Little did we know just how often we’d be summoned to settle disputes over reclined seats and claimed armrests.That said it shouldn’t come as a surprise to learn that a flight attendant had to step in and sort things out with Brian and his seatmate. The victim of the “elbow assault” was made aware that it is not a capital offense to accidentally knock into someone, even on an airplane. The FBI and Homeland Security were not called to meet the flight. And Brian was not given a parachute or ejected from the plane. When the victim realized that Brian was not going to move to another seat, a middle seat in coach (because the flight was full), she grudgingly did so herself, but not without first telling Brian off with an evil glare.

Do we all need to go back to Kindergarten and learn how to play nice?

Here’s a tip. Don’t jump to conclusions. Most people aren’t aware of what they’re doing. Take for instance the guy with the enormous backpack who keeps knocking into everyone on his way down the aisle. Let him know what’s going on and I bet he’ll be pretty apologetic – and embarrassed. It also helps to get to know the person a little better before tweeting or facebooking to the world that they’re an idiot. When asked politely, you might be surprised to find they have no problem scooting over, putting their seat back up, or stopping their kid from kicking the back of your seat. Keep in mind it’s always easier to make a request when you’ve had a friendly conversation first. This is why I try to make small talk with passengers during boarding. For the record, an evil glare is not the best form of communication. Nor is kicking back or telling someone you’re going to punch their lights out if they do it one more time. It might help to imagine you’re speaking to a long lost relative on your mother’s side of the family, not an A-hole you’ll never see again, when you find yourself in an uncomfortable situation. Most importantly, give each other the benefit of the doubt. It makes life a whole lot less stressful.

Photo courtesy of DavityDave

Galley Gossip: Flight attendant interview – The pros and cons of speaking a second language and how it affects reserve

by Heather Poole on

Dear Heather, I am hoping to become a flight attendant soon (have a face to face interview next week!) and have a question about reserve status. I speak Japanese fluently and was wondering how different things are for flight attendants who speak a different language. Are they on reserve for the same amount of time? Is anything different? – Natasha

For the first time in history being a flight attendant is considered a profession, not just a job. Fewer flight attendants are quitting, turnover is not as high as it once was, and competition to become a flight attendant has gotten fierce. Ninety-six percent of people who apply to become a flight attendant do not get a call back. In December of 2010 Delta Airlines received more than 100,000 applications after announcing they had an opening for 1,000 flight attendants. Even though it is not a requirement to have a college degree, only the most qualified applicants are hired. Being able to speak a second language will greatly improve your chance!

The only thing that affects reserve status is company seniority (class hire date). Seniority is assigned by date of birth within each training class. This means the oldest classmate will become the most senior flight attendant in your class. Seniority is everything at an airline, and I mean everything! It determines whether you’ll work holidays, weekends and when, if ever, you’ll be off reserve. So it’s important to accept the earliest training date offered.

While speaking another language doesn’t affect how long you’ll serve reserve, it will have an impact on your flying career.

PROS

1. MORE MONEY. “Speakers” earn more per hour than non-speakers. Unfortunately it’s only a few dollars on top of what a regular flight attendant is paid. Remember most flight attendants make between fourteen to eighteen thousand a year the first year on the job, so every dollar counts.2. GOOD TRIPS. Speakers on reserve are assigned trips to foreign countries where people speak their language. No offense to cities like Phoenix, Pittsburgh or Portland, but a layover in Paris is just a tad bit more desirable. Not just because it’s a foreign city with exciting things to do and see, but because international routes pay more per hour (on top of speaker pay).

3. DAYS OFF. An international flight usually ranges between eight to fourteen hours, while domestic flights rarely go over six hours. Because flight attendants are paid for flight hours only – all that time we spend on the ground is not considered flying time, which means the flight attendant greeting you at the boarding door is not being paid – it takes domestic flight attendants a lot longer to get in their hours each month. Flight attendants who work international routes work what is considered “high-time” trips and high-time trips equate to more days off.

CONS

4. BAD TRIPS. Speakers get what is called “bid denied”. What this means is they get stuck working the same trip until they have enough seniority to hold something else. I know a number of speakers who became so tired of working the same route week after week, month after month, year after year, they chose to drop their language qualification altogether. In the beginning of ones flying career, a thirty-six hour layover in Paris might sound great, but even Paris gets old after awhile.

5. LESS FLEXIBILITY: The best thing about being a flight attendant is the flexible lifestyle. Because we’re paid only for the hours we work, we’re free to manipulate our schedules however we like. We can work high-time one month and not at all the next month. We can also “back up” our trips. Most flight attendants are scheduled a few days off between each trip. By trading trips we’re able to adjust our schedules so that we can fly several trips in a row in order to get a big chunk of days off to go on vacation or just hang out at home. Speakers have a harder time doing this because they can only trade, drop, and swap with another speaker that has the same qualifications.

6. PROBLEM FLIGHTS: On domestic routes problem passengers have no trouble letting us know what’s wrong. At my airline international routes are only required to be staffed with one speaker per cabin. If we don’t speak the language, we have no idea there’s a problem or if we do know there’s a problem, we have no idea what the problem is, and the flight goes on as peacefully as it had been. Unfortunately those who do speak the language get stuck handling all the problems.

Photo courtesy of Dmytrock’s

Galley Gossip: A letter to the producers of Project Runway regarding flight attendant uniforms

by Heather Poole on

Dear Project Runway Producers,

Have I got a challenge for you! With the premiere of the new television show Pan Am airing September 25th on ABC, there’s been a lot of talk about airlines in the news lately. One can’t help but compare stewardesses of yesterday to flight attendants today, and yet the job rarely resembles what it once was so many years ago. Long gone are the days of glamour when stewardesses had strict age, weight and height requirements, and only averaged 18 months on the job. Nowadays flight attendants are allowed to be married, grow old, and gain weight – just like the rest of society!

Image is important to an airline. This is why most airlines have established very strict grooming standards flight attendants must abide by. I’ve been told passengers have more confidence in an airline when its employees look good. That makes sense considering when I look good, I feel good, and that in turn has a positive affect on passengers. But in America we come in all different sizes, shapes, and colors, opposed to our foreign counterparts who are hired because they are a specific size, shape and color. This is why it’s more difficult for US carriers to design a uniform that looks good on everyone.

Since 9/11 airlines have had to reduce expenses to stay in business. I’ve been working as a flight attendant for sixteen years, so I’ve experienced first hand just how much travel has changed in the last decade. Food was the first thing to go, followed by magazines, pillows and blankets. Even a few colleagues and a couple of airlines disappeared. This might explain why our polyester uniforms are no longer quite as impressive as they once were when air travel was considered a luxury and only the wealthy could afford to fly. Needless to say our uniforms have to be cheap enough to outfit tens of thousands of employees.

What most people don’t realize is that flight attendants today work ten times harder than ever before. A 12-14 hour work day followed by an 8 hour layover is not uncommon. Nor is working three back to back trips in a row. This adds up to a lot of wear and tear on a uniform in a short period of time. That being said, durability should play a major factor in our uniform design. Comfort would also be nice. Remember being able to move, stretch, bend and work in a cabin that alternates between hot and cold is very important.

The pencil thin, girdle wearing stewardesses of yesterday have evolved. Even so we, too, would love nothing more than to walk through the airport terminal with the same pride they felt by wearing a distinguished uniform that is fashionable, but also age appropriate and practical to work in. Why not take on this challenge for those of us who work the not so friendly skies and design stylish coordinating uniform pieces that are affordable and comfortable and will look good on your daughter, son, wife, brother, mother or father. Not an easy task, I know. This could be your biggest challenge yet. Think you can do it? Millions of flight attendants would be forever grateful if you could at least give it a try.

Sincerely,

Heather Poole

Photo courtesy of JFithian