Traxo: all-in-one mileage, points and status tracker

Last week, we took a look at ten ways to prevent your hard earned miles and points from expiring. From that article, we received a tip to check out another new online mileage tracker – Traxo.

Traxo describes itself as “an automatic, intelligent new system for organizing, managing and sharing all of your trip details”. What this means to us travelers, is that the site automatically monitors your miles and points on over 40 different sites. The system knows how to access almost every major airline, hotel chain, online travel agency, rental car company and credit card reward program – and once entered into their site, you’ll have a single point of reference for all your accounts.

Best of all, the site does more than just display your account balances – it also tracks your current membership status, informing you how far you are from the next tier. It also collects all your (upcoming) trips, and its social features can share (parts of) these trips with authorized friends and family members. Other handy features can alert you when miles or points are going to expire, giving you plenty of time to find a quick way to add some new activity.

Of course, as with all sites that “scrape” from your accounts, you need to be well aware that there may be risks involved, but the Traxo privacy policy seems quite adequate.

The site is easy to navigate and accounts can be added very quickly. Best of all, the service is free of charge. To take it for a spin, head on over to Traxo.com.

Five United Airlines non-answers about the frequent-flier future

United Airlines decided to dive into the weeds. Executives from the airline met with close to 200 members of the online forum FlyerTalkers to discuss some of the major issues they see with the carrier, according to USA Today. This may not seem like a bold move, but to put the company’s top dogs out in front of some of the highest-value customers comes with plenty of risk, especially for an airline recently named the second worst in the United States.

So, what was on the agenda? The frequent-flier program was of course top of mind, as many of the people in attendance hold elite-level memberships. Despite being pressed by customers and media, however, the United Airlines executives kept their lips sealed on future plans for the program.

Here are five key topics from the event:
1. How the merger will affect the Mileage Plus and One Pass programs: no details were provided on what will change. But, they are expected to come out in the next few weeks. Through 2011, according to USA Today, the programs will not be integrated, “though some streamlining changes will begin. Look for them to be integrated in 2010.

2. Doubling down for the end of the year: USA Today pushed to see if United would be offering any year-end double-elite-qualifying mile offers. The company was “noncommittal.”

3. A place to put your feet up: United would only say that a rebranding effort for its Untied and Continental lounges is “a possibility.” It may use one of the existing names – United’s Red Carpet or Continental’s Presidents Club – or it may not.

4. Slightly better seating: United wouldn’t reveal whether it’s premium economy section would be retained post-merger. Continental doesn’t have a similar offer.

5. Thresholds for top-tier: will it take 75,000 miles or 100,000 miles to become the top dog? Well, there’s still no answer.

So, United made itself visible and accessible, but it didn’t bring much to the table. This leads to the obvious question … why bother?

[photo by Deanster1983 via Flickr]

Frequent flier classes help you learn (and game?) the system

Who knew a seminar could turn you into Gadling top dog Grant Martin? That isn’t the explicit promise of Grant-caliber savvy – nobody would be so bold – but two courses developed by Nicholas Kraley can bring you a little closer to maximizing your miles and taking that all important mileage run in December.

Kraley is something of an expert, having picked up more than 1.5 million miles in the past decade as a diplomatic correspondent and business travel columnist over at the Washington Times. The curricula he has developed for his “On the Fly” seminars – “Saving on airfare and redeeming frequent-flier miles” and the advanced course, “Securing top elite status and flying in luxury” – reflect his experience.

According to USA Today:

“No one has ever done this before, as far as I know,” Kralev says. “It took me years to learn all that stuff, since there are no books or classes about this, and I thought there must be enough people out there who want to fly cheaply but in luxury.”

Interested in checking this out? The program kicks off June 25 and 26, 2010.

Whose frequent flyer miles are most useful?

Like airlines, hotels, rollaboards and car services, not all frequent flyer programs are created equal. Plenty goes into measuring the quality of a particular rewards program. How difficult is it to redeem the miles? Can one redeem said miles on a partner airline or for other travel tidbits like hotel stays or car rentals? How many miles are required to make a booking?

It’s difficult to compare all of those data against what a particular traveler may need on a given day, so Ideaworks (link opens a PDF) ran a simple study: how easy is it to purchase an economy ticket with an airline’s miles?

Using a narrow sampling of available routes and itineraries, the study’s findings are pretty dramatic. Among US carriers, Southwest Airlines had the easiest to redeem miles, with 99% of queried itineraries available. Behind them, Alaska Airlines and Continental Airlines scored success rates of 75% and 71% respectively.

At the bottom of the heap? US Airways only returned availability on 10.7% of queried routes, while Delta Airlines wasn’t far ahead with 12.9%. Perhaps that’s why so many frequent flyers are unhappy with their respective mileage programs.

Indicative as these data are, it’s worth nothing that the small sampling taken by Ideaworks doesn’t fully represent the usefulness of each carrier’s miles. Route availability, network, seasonality and elite status all play a role in what routes are available to each traveler

[Via Smartertravel]