Top off that United frequent flyer account with Award Accelerator

by Grant Martin on

United Airlines just fired up a tool on their website called Award Accelerator, a tool that essentially lets you pay to double or triple earned miles on any of your flights. Basically, you pay a sliding fee on check-in that effectively equates to three cents per mile, then at the end of your flight the airline dumps the bonus into your account.

So say you’re flying 500 miles from Detroit to New York City. Pay fifteen bucks and you can earn 1000 miles for the trip, or pay thirty and you can earn 1500.

So when is this useful?

Well, if you divide the cost of a regular domestic award ticket, 25,000 miles, by 0.03 cents/mile, you get a total of 750$ spent for those miles. In other words, if you bought all of your miles for an award ticket this way you would be paying 750$ for that ticket — too much for any old domestic ticket. So it doesn’t make sense to double or triple your miles on every flight.

The instance in which this tool might be handy, however, is when you need just a few extra miles to reach that award tier from which you can book. You’re at 24,000 miles, you’ll earn 500 on your next trip and want to push that to 25,000, for example. In this case, it makes sense.

Just try not to make a habit out of it.

Are frequent flyer programs dying?

by Grant Martin on

With all of the recent cutbacks in the airline industry, frequent flyer programs are taking a beating. While passenger loyalty rewards are a great perk to air travel, any freebies given away by the carriers cut into the bottom line — a mark that has fallen under intense scrutiny over the last six months.

To mitigate some of the loss from award mileage and ticket redemptions, airlines are making it harder and more expensive to use to earn and use your miles. Just last month, Delta Airlines instituted a fuel surcharge for booking an award flight; now in addition to taxes that you pay for that ticket you’ll have to pony up up to fifty dollars for the privilege of booking it. Others, like American Airlines, are increasing the number of miles that you have to redeem for certain tickets and charging an additional fee to upgrade your seats into a higher class.

All of these changes are provoking industry analysts to worry about the future of frequent flier programs. George Hobica, founder of Airfarewatchdog.com, points out that some alternative reward credit cards are now more beneficial then keeping a miles card. Others, like Clark Howard point to the devaluing mile and wonder if it’s even worth accruing miles at all, saying “Don’t waste any effort chasing frequent flyer miles, which are like fool’s gold.”

Is the situation really this dire?For the casual traveler, it may be. Those of you who only fly once in a while and slowly earn miles up to a free ticket every five or ten years may see their award programs changed or their miles devalued from under their feet — such is the nature of business in a tight, evolving industry.

But for the acute traveler, there are many many reasons to still keep banking miles. Elite status, the key to getting upgrades, better seats and more miles is still a huge part of any mileage program and is still worth attaining. And there are still many uses for your miles — even if those avenues are harder to approach. Patience, timing and strategy play a critical role in making the correct award booking and with the right perspective it’s still possible — if not easy — to find award tickets.

If you want to bore down into the nitty gritty of making your miles work for you, here’s a tip: think about how much you travel and think about how much time you want to devote to working the system. If mile accrual is an every-so-often occurrence and you’re having a hard enough time finding a chance to cook dinner, you might want to relax, have a couple of bottles of wine and ask your neighborhood geek to look into your miles situation.

Alternatively, if you’re a 150k mile/year earner with some time at the airport lounge, orient yourself with Flyertalk, Airfarewatchdog and your local airline’s website. You’ll quickly learn how to best apply your miles.

Just don’t stop plugging your frequent flyer number into your reservations — trust me, it’s worth it.

Create high resolution maps of all your trips with Flightmap

by Scott Carmichael on

It’s raining outside, so this morning was the perfect opportunity to sit down, browse through all my boarding pass stubs and enter them in a new application I’m testing.

Flightmap is a flight logging program that keeps track of every flight you have taken. You can log the flight number, aircraft type, airline and geeky things like the aircraft registration number and your seat number. Frequent fliers can even keep track of their award and status miles.

The application has an internal database that calculates the distance between all airports in the world, and naturally, it can also convert airport names into airport codes.

Once you have entered all your flights, you can view a summary that displays your most frequently flown routes, the longest and shortest flights you’ve ever taken as well as your most popular airline.

The best part of Flightmap is the ability to generate high resolution maps of your flights. In fact, Flightmap can generate stunning maps up to 32 megapixels large, which is great if you want to print them as a poster. If the built in map colors don’t interest you, then you can even export your flight history as a Google “KML” file, which can be imported into Google Earth (which is totally useless, but oh so cool looking).

Once you have created a map, it is fairly easy to save the image file and set it as your new desktop background so you can show all your colleagues what a well traveled individual you are.

Flightmap is a very slick, easy to use application and the interface is nice and clean. You can view a guided tour of Flightmap here. The application costs 19.90 EUR ($30) but a try before you buy version is available on their site, albeit with several limitations; maps are “defaced” and you can only export your first 10 flights.

All in all, it’s been great to finally have a nice place to save my flights. There are some other services with similar features, but this is the first one I’ve come across that is not web-based (which means it’s easy to take along with you). Now if you don’t mind, I’ve got some more flights to enter!

Delta institutes fuel surcharges on award flights — who is next?

by Grant Martin on

One of the perks of having a frequent flyer number used to be earning enough miles for a free ticket. Free being a relative term, because we still had to pay some taxes. Domestically, this was about five dollars, while internationally this could be up to fifty or a hundred. No big deal, I always had a few empty cans to return.

Not any more on Delta. Citing fuel costs, the Atlanta-based airline is now going to charge a 25$ fuel surcharge for domestic award bookings and 50$ for international itineraries.

“But Grant,” you say, isn’t an award ticket supposed to be FREE?

Yeah, that’s what I thought too.

These sort of shenanigans are what we in the community call “devaluation of miles” and are indirectly a product of downsizing in the industry. Airlines want you to use fewer of miles, so they make them harder and more frustrating to spend. Fewer award tickets = more revenue tickets = more cash on hand.

Devaluation is another reason that many passengers in the Delta/Northwest merger are a little concerned. While both CEOs claim that our miles and status are secure, neither will profess to if they’re secure in value as well. Sure, you have 100,000 miles, but our new Deltwest airline charges 150,000 miles per award ticket. With a 200$ fuel surcharge.

Expect more of the same petty fees to show up across other carriers as they scramble to raise extra cash — my guess is that this will be picked up by the other legacies pretty quick.

Delta’s fuel surcharges go into effect August 15th, so book your award travel before then.

Why you should never buy frequent flyer miles

by Grant Martin on

Perusing your favorite airline’s frequent flyer web pages, you may have noticed that many of them offer a service to sell and transfer miles among friends. Points.com is a website that specializes in this task, and many programs from Jetblue to Delta to American Airlines participate in their miles purchasing programs.

Take heed before you get your wallet out and buy miles though: it’s a horrible horrible deal. Take a look a these prices for buying miles taken from the Northwest Airlines website:

2,500 = $95
25,000 = $725
30,000 = $865

Now, if you recall from your frequent flyer mile handbook, a domestic ticket costs 25,000 miles — so this basically equates to buying a ticket for $725. Any ticket, domestically in the US, whether this is between New York and San Francisco or New York and Detroit even if you’re having the worst day of your life, shouldn’t cost $725. And if it does, you can pretty well be sure that the flight isn’t going to have award availability either.

Similarly transferring miles is also expensive:

5,000 = $75
25,000 = $300

With a $25 transaction fee. And the airline isn’t even selling miles — it’s just moving them from column A to B in their spreadsheet.

Why would anyone take up this deal? Well, the least irresponsible excuse for buying or transferring miles is because you need to top up your account. You’re just short of that 25k or 50k award and need another 5k miles to book your ticket as soon as possible. But it’s important to remember the amount of cash you’re dumping into your miles just to make them work. If you’re dumping $100 dollars into a ticket to get it over 25k and your miles are valued at $0.02/mile (a common market ratio), you’ve just lost $600 in equity on a ticket. Was the market value of the itinerary that much? Could you have bought the ticket for $200 cash?

If you do find yourself in the above situation, try the following solution: take a deep breath, take your wallet out, hide it under the couch and take a good sharp look at your travel plans and finances for the next six months. There may be a time that you’re traveling in the near future during which you can accrue a few more miles and balance out that account.

Or you’re short on time and out of money, consider checking Gadlings guide to topping off your frequent flyer account.