How to make free calls from a plane using Google Voice and Gmail

by Willy Volk on

Right now, I’m cruising at 35,000 feet on a Delta flight surfing the Web with Gogo’s Inflight internet access. My flight has been delayed, and I want to tell my wife that she can pick me up later. And it occurred to me: I wonder if Google’s new “Call from Gmail” feature would work while flying.

Sure enough, I opened Gmail’s “Google Talk Plugin” interface, entered Gadling editor Grant Martin’s phone number and pressed “call.” As it turned out, he answered the phone — and he could hear me.

What does this mean? Well, it means that, if you’re in-flight, and you have a headset and a Gmail account (and a Gogo Internet pass), you can make free calls from the air (to the US and Canada only) to landlines. This is not new for VOIP (Skype’s infrastructure allows this, though it’s hit and miss), but this is a first for Google.

Is it a win for airline passengers? We’re undecided at this point. While the convenience is certainly nice, do we really need to hear the girl next to us on the plane cooing to her boyfriend via her Gmail account?

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Kindle tips for travelers

by Meg Nesterov on


The iPad may be the current darling of techie travelers but some of us are waiting for the first generation kinks to be worked out and a decrease in price (or a sudden cash windfall) before taking the plunge. While still a “monotasker” compared to a tablet or laptop computer, Amazon’s Kindle is still a great tool to carry books on the road with a lightweight design and almost limitless capacity to store whatever travel guidebooks, beach reads, or other reading materials you desire. Combined with the easy ability to search within a book for a place name or keyword, a much lower profile than carrying a tourist map, and limited but free web browser, Kindle is a good choice for travelers. Here are a few other ideas beyond ebooks for your next trip:

  1. Google Maps are a fantastic resource when traveling, but lose their usefulness once you are without internet access or unwilling to pay for data roaming. Whether you download individual maps of city neighborhoods or get all fancy with creating your own Google Map of destinations and recommendations, having a “hard copy” on your Kindle is handy when you are offline and want to quickly locate that vintage store in Berlin a friend told you about.
  2. Many free PDF travel guides are available online including In Your Pocket and Arrival Guides. While not as extensive as a guidebook, they provide a few suggestions for where to stay, eat, shop, and what to do in many cities and often cover less-traveled destinations such as Eastern Europe. Lonely Planet has also introduced Pick and Mix chapters for purchase, perfect for when you only need a chapter of a guidebook rather than a whole country book.
  3. Create your own travel guide by saving magazine articles, blog posts, and web pages for your destination with content more recent, relevant and varied than any guidebook. Tote along Gadling’s guide to Paris’ Japanese quarter, The New York Times‘ 36 Hours in Copenhagen, or the Wikitravel page for Mumbai.

How to save documents for your Kindle: most Mac browsers have a Print to PDF feature and PDFs are easily read on the Kindle. PC users can download a program such as PDFCreator to save PDFs. If you have another format including HTML or a Word document (good if you are copying and pasting text), you can email to Amazon and they will convert and send back. Then you can add documents via the USB cord to your Kindle, simply drag and drop into the Kindle documents folder. While many files don’t have the same functionality as ebook format, you can zoom in and often search many of the file types.

While many of these documents can simply be printed, printer access is often scarce on the road and this method saves a lot on paper. Any other travel tips for Kindle? Leave ’em in the comments below.

So google is buying ITA Software. What does it mean for you, air traveler?

by George Hobica on

First of all, what is ITA Software? Briefly, it’s a technology company based in Cambridge, MA that provides the airfare search software behind such sites as Orbitz, Kayak and many airline web sites. Its claim to fame is that it digs deeper into airline reservation systems than some other technologies, and usually finds fares that are only available via the airlines’ own websites. And it allows users to do an easy flexible date search over any 30-day period.

But: It does not provide searches on Southwest AIrlines, Allegiant Airlines, Ryanair, and a few other smaller carriers. Similarly, low-cost leader Spirit Airlines keeps its best fares for Spiritair.com.

Nor can ITA calculate promo code or some other special airfares that the airlines reserve for their own web sites.

Recently, for example, US Airways tweeted fares from Philadelphia to Tel Aviv for $99 each way plus tax, summer travel. JetBlue tweets frequently as well, with $10 fares. United recently tweeted 20% off discount codes. These deals were not picked up by ITA Software. If airlines increasingly market their best deals through narrow channels, and keep them from ITA, it will further change the fare finding game. My thinking is that if airlines can figure out how to eliminate all third parties, such as profitable Southwest has done, they’ll do it.ITA also doesn’t include the “name your own price” fares you can find on sites like Priceline.com, which are often quite good if you don’t have a sufficiently large advance purchase window. And it doesn’t include consolidator airfares. In fact, no airfare search site includes all of these things.

So will the Google acquisition change airfare search for the better? Online airfare search “is ultimately not a very good user experience,” Google CEO Eric Schmidt said on a conference call. “There’s clearly room for more competition there.”

That’s an interesting statement. More competition? Compared to other categories, airfare search is anything but devoid of competition. Recently, TripAdvisor got into the game, as did Travelzoo with its fly.com site. That’s in addition to sites like Expedia, Travelocity, Orbitz, Cheaptickets, Hotwire, Booking Buddy, Farecompare, Yapta, Cheapair, and about a dozen others. ITA Software powers many of these sites already.

ITA does not sell airfares directly. It only shows what it believes the lowest fare to be on any given route, and then you need to conduct a separate search on the site of your choice to find the fare. Most people go directly to airline web sites to complete purchases, although sometimes the cheapest fare will be outbound on one airline and a return on a second airline, which is where the online travel agencies (OTAs such as Travelocity and Expedia) have an advantage, since they show fares on more than one airline. Will Google turn ITA into a fare-selling engine, in competition with its paying customers? Who can say?

Of course, Google is already in the fare search business. If you Google a term like “Boston to New York depart Dec 13 return Dec 15 2010” (try it), the top unadvertised search result will be a google-generated search box allowing you to click on many major OTA’s and meta-search sites.

But it will not actually return fares without further clicking. Perhaps at some point an ITA-generated fare result will pop up, showing the lowest price your Google search, instead of sending you to an OTA’s link.

Airfare search is such a crowded, ever-changing business, fraught with uncertainty and risks that it’s interesting that Google wants in. But I’ll have to assume they know what they’re doing.

George Hobica is the founder of Airfarewatchdog™, the most inclusive source of airfare deals that have been researched and verified by experts. Airfarewatchdog compares fares from all airlines and includes the increasing number of airline-site-only and promo code fares.

[Flickr image: tortuga767]

Google acquires ITA: the search for bargain airline deals is about to get even easier

by Darren Murph on

You’re an avid traveler, right? Sure, why else would you be reading this? Chances are that you’ve spent some quality time at either Kayak, Airfare Watchdog, Bing Travel or one of the many other niche ticketing sites in search of deals over the past few months. To that end, you’ve probably spent next to no time at Google searching for the same thing. But the obvious question is this: “why not?”

That’s a question that has obviously been bugging Google, which is a master of all things search in most every other category. For whatever reason, Google has allowed a number of other, typically smaller competing sites to grow their user base without any interference. But if Google’s so great at finding images via keyword, remedies to your strange medical conditions or more details on that vehicle you’ve been meaning to investigate, why can’t it do the same for travel?

Enter ITA Software, a Cambridge-based software firm that was born from an idea within the minds of a few bright computer scientists from MIT. Currently, the outfit is home to a highly advanced QPX software tool for organizing flight information, which is used by leading airlines and travel distributors worldwide including Alaska Airlines, American Airlines, Bing, Continental Airlines, Hotwire, Kayak, Orbitz, Southwest Airlines, TripAdvisor, United Airlines, US Airways, Virgin Atlantic Airways and others. Moreover, it’s now offering a completely new airline passenger reservation system to improve the customer experience. And as of today, the company is an integral part of Google…
Google has ponied up $700 million in order to acquire ITA and turn the tables in the online ticket search business, but what’s most interesting here is that there’s a good chance the resulting search engine will not only do its own thing, but also bring in results from your existing favorites (Kayak, for instance). In a way, it’ll be the ultimate airline ticket search engine, pulling information from every nook and cranny available and organizing it in a way that the Average Joe or Jane can fully understand and take action on.

Once the acquisition is complete, Google aims to “make it easier for you to search for flights, compare flight options and prices and get you quickly to a site where you can buy your ticket.” It’s important to note that much like Kayak, Google won’t actually be selling you an airline ticket directly; it’ll simply be providing the access to buy one. Still, this all sounds like a huge win for consumers who are tired of crawling three different airline search engines to get a somewhat comprehensive look at their options, and we personally can’t wait for this marriage to officially bear fruit.

[Source: Google]

Google Goggles helps you explore the world with your phone

by Jeremy Kressmann on

Ever needed a quick translation of a foreign menu? Wanted to identify an unknown landmark? A new app called Google Goggles offers mobile users highly useful way to decipher the world around us using the camera on your mobile phone. This new service for Android users makes it remarkably simple to find quick translations of foreign languages, identify landmarks or even pick a bottle of wine, all rolled into one.

To use Google Goggles, all you need to do is launch the app and take a photo using your phone’s camera. See a word on the menu in Paris that you don’t recognize? Skip the guidebook and send a picture. You’ll be given a translation right on your phone. Or maybe you’re walking around and want to know more about a building or landmark. Send a photo of it and you’ll be delivered an explanation. It’s a new way of searching the world visually, tapping into Google’s vast database and the increasing power of mobile devices. Much like augmented reality and location services, mobile devices now allow travelers the ability to make the real world ‘clickable’ – almost as if you were surfing the web.

Although Google Goggles is a tremendous leap forward for travelers, it’s still not universal to all mobile phone users. To download the app, you have to be an owner of one of Google’s compatible Android devices (sorry iPhone owners) like the Nexus One or Droid running version 1.6 or above. If that’s you, you can find Google Goggles by searching and downloading it from the Android Marketplace. The recognition software is also not perfect. The technology is still in its infancy so don’t expect every image you send in to be recognized. Still, the concept of Google Goggles is exciting one for travelers. For anyone with a mobile phone, a whole new range of services is on the horizon.