Book a stay at Hawaii’s Kona Village and get an $800 flight credit

Last week, while on Hawaii, I had the chance to wander over to Kona Village Resort and stroll through the grounds. I was pretty impressed by what I saw. While the resort is located right next to the Four Seasons, the feel (while still luxury) is totally different.

Rooms here are hale – thatched roof bungalows in various forms. In keeping with the barefoot, carefree style of the resort, the rooms don’t have tvs, radios, or even telephones. What they do offer is total seclusion, privacy and romance, as each bungalow has access to a beautiful black sand beach and its own hammock. Hotel staff communicates with guests via notes, and a coconut is used as a “do not disturb” symbol.

It’s the perfect spot for honeymooners to escape and relax, but they are also plenty of activities offered, like snorkeling, stand up paddle boarding, whale watching, surfing and SCUBA diving. Rates for the hale start at $410 per night for two people, including breakfast and selected water sports.

Right now, Garden, Superior, or Deluxe rooms, which run about $700-$900 per night, qualify for a special fare deal. Book five nights in the room and receive $800 in flight credits. The room rate includes breakfast, lunch and dinner. The fare credit is applied to the cost of the room.

Dive packages, romance packages, and family packages (book one hale and the second is 50% off) are also currently available.%Gallery-76818%

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RoomAtlas mashes Google maps with hotel prices and reviews

I’m a sucker for a good mashup. RoomAtlas is such a service – it combines the power of Google maps with thousands of hotel locations. The map looks a bit like a Monopoly board, and shows the location of hotels, along with a color coded price, links to reviews, a thumbnail photo and a link to a booking site with even more details of the property.

Rates come from Hotels.com and Expedia, so you are almost always going to get the best available rates. I’ve been playing with the site for some time this morning, and absolutely love how easy it is to find a hotel where you want it, for the price you are willing to pay.

RoomAtlas current covers 53,000 hotels from all around the world. Prices can be displayed in US Dollars and UK Pounds.

Tips for tippers: it isn’t what you expect

Tipping’s a tough nut to crack. Should you tip a housekeeper? Back in the day, the rule was leaving some cash only if your stay was 30 days or longer. Since then, however, it seems to have changed. And, what’s appropriate for a valet? Bellman? Skycap? Travel means tipping, and there are plenty of points at which you can expect to do this. If you go to the same hotel or use the same car service frequently, you may want to adjust your tipping habits, as well.

If these questions make you feel ignorant, you’re not alone. Michael Lynn, a prof at Cornell University’s School of Hotel Administration, has conducted to nationwide tipping surveys and has found that a third of the respondents don’t know to leave 15 percent to 20 percent of the tab at a restaurant. Throw hotels and drivers into the mix, and it’s unsurprising that the rules aren’t understood as clearly as they could be.

So, USA Today and I are helping you know what to tip and when. A recent article by Gary Stoller provides some good ideas, and I’ve tossed in a few of my own.

Valet: This one was news to me. Don’t drop cash to the guy who opens the car door or brings the car to the valet lot. Instead, pay the guy who brings it back, generally $2 to $5. I’ve been overtipping on this one for a long time.

Bellmen: These guys carry bags, so they’re earning their tips. Give ’em $1 to $2 a bag, more if you pack for a weekend like you’re moving in for a month. Heavy bag, as well, warrant an extra tip.

Maids: Once upon a time, maids were only tipped if you were staying for the long term. I guess this has changed, and you’re supposed to leave $1 to $5 daily. But, if you’ve been tipping valets for both drop-off and pickup, this should be break-even for you.

Concierges: Don’t tip for the basics. If you’re asking for directions, recommendations or simple answers, those are free. Did the concierge score hard-to-find tickets? A table at an impossible restaurant? Pony up: $10 to $50. Nonetheless, it’s your call. Vivian Deuschl, a vice president at the Ritz-Carlton chain, says that you should expect fantastic service, “There is no obligation to tip.”

Skycap: Pay for help when you check your bags curbside: $2 to $3 a bag is fine. If you have a lot of bags, throw in a little extra, a good rule to apply for the driver who takes you to and from the airport, too.

And, here are a few others …

Service matters: Tips are provided for the service you receive. If you receive unacceptable service, don’t offer a tip. But, if service is so bad that you aren’t tipping, it’s probably a good idea to call a manager and give your side of the story. First, it will keep you from getting shafted by other hotel employees when the word spreads. Also, it will alert the management to a problem with the staff. Be thorough, and don’t whine.

“No tipping” is sacrosanct: Some resorts have no-tipping policies. They always make it very clear up front. Also, they will tell you if there are any exceptions. Curtain Bluff, in Antigua, doesn’t allow tips and makes alternatives clear (there’s a charity on the island). The spa is a “tipping zone,” however, and the front desk will let you know. If you try to tip in a no-tip hotel, the employee will probably let you know, but it’s best not to create the awkward situation at all.

Special requests: Think beyond restaurant reservations and event tickets. If the concierge does the impossible for you, shell out for it. I’m thinking of several super-luxury favors I’ve heard (sorry, can’t reveal them) from industry insiders. If you’re rolling in the big leagues, don’t bother carrying singles; you’ll need Benjies.

Be realistic: Tip what you can afford. You don’t need to toss around boatloads of cash that you don’t have. It may feel good to be a big tipper, but the high you get now will hurt like hell later. Remember that you’ll need to live with the financial situation that you create while on vacation.

Don’t tip from guilt: You don’t have to solve the financial crisis on your own. The recession has led to a travel industry slump, which means hotel employees won’t be making as much. Think of it this way: these guys aren’t buying more of what you make just to help you out. So, don’t think you need to return the favor.

Know your environment: There is a lot of mileage between Eden Rock and the Holiday Inn: don’t expect the same tipping strategy to work at both locations.

[Photo by AMagill via Flickr]

Don’t become a hermit: eight tips for solo business travelers

Solo business travel can be downright depressing. Even if you hate team dinners (and your colleagues), don’t mind dining alone and prefer a bit of privacy, frequent individual business trips can turn you into a hermit. After a while, you socialize almost not at all, become intolerant of other people and seek out the types of conversation that can only be held in your own head. Along the way, you can become perpetually annoyed or even seriously depressed. The tendencies that characterize your personal life can invade your job performance, as well. Sucking at work can take a toll on your self-esteem, intensifying the problem. Before you know it, you’re beholden to this toxic dynamic — extracting yourself requires a triumph of the will, which is unlikely when you’re trapped by the pressure of a seemingly inescapable situation.

Prevention is really the only course of action at your disposal. Otherwise, you’re left waiting for someone else to notice the problem and pull you out of your rut. For lone road warriors, unfortunately, regular exposure to anyone is rare. Clients are most likely to realize the situation, but that’s more likely to result in a call to your boss than to you. Your extrication from the perils of solo business traveler life thus could come at the cost of a ding to your career. To avoid this, you’ll have to be, as the management gurus say, “proactive.”

Your sanity and livelihood are on the line. Fortunately, you’re inherently equipped to protect yourself, and the travel environment offers much that you can use. However, both your mind and the hotel offer plenty in the way of temptation, so try to stay on an even keel.

Here are six ways to ward off hermitdom for the solo business traveler:

1. Dinner should not be “do not disturb”
Avoid room service at all costs. Once you get a taste of the convenience, even if you have a good reason that first time, you’ll slip into the habit of eating in bed every night. It won’t take you long to have an excuse for every occasion. Go down to the restaurant. If you have access to a car, leave the property. Otherwise, you’ll start to think that meals should be consumed in hiding. Some restaurants offer a communal table for business travelers: take advantage of it.

2. Join the club
Most business travelers have some form of elite hotel status, allowing them to hang in the club-level lounge. Skip the hotel bar, and use the exclusive offering instead. Sure, the food (and sometimes the booze) is free, which is always a plus. More important is that you’ll be around people like you. Shared experiences lead to natural conversations. And, if you and the other guests in the club are on long-term projects, you may wind up with some new friends. You may have a companion for dinner a night or two a week.

If your hotel doesn’t have a club level (or if you don’t have the status yet to get in), see if it has a manager’s reception. These are not at all uncommon (I stayed at a Homewood Suites in a Nashville suburb for that had one nightly). You can snack a bit, get some free liquor and meet the other road warriers who live the way you do.

3. Seek open spaces
You don’t have to work in your room. Instead of holing up in your cave, take your laptop down to the lobby — it has all those seats for a reason. Listen to the piano player while you peck away. Or, sit by the pool. Just being around people will help you remember that they exist.

For many professionals, confidentiality is a concern, but don’t let this become an excuse. Find a seat with your back to a wall, and you should be fine.

4. Take your client out
Yes, this is like volunteering for more work, but you’ll get something out of it. In addition to maintaining some human contact, you’ll strengthen your business relationship. Forego big team dinners in favor of one-on-ones where you can get to know each other. Just be careful not to get too chummy: it’s a business relationship first.

5. Check out the local color
If you’re on a long-term assignment, join a local gym instead of using the one at the hotel. Hit Craigslist to see if there are any groups around that share your interests. At first, you’ll be plagued by the nagging thought, “But, I’d have to drive (or walk or take the subway) to go.” Think about what home life is like for a normal person, though. You leave the house all the time. It shouldn’t be any different because you’re in a hotel.

Local networking groups can be a great outlet. You’ll meet people who want to be met, and you’ll further your career … all while keeping yourself from going nuts.

6. Find a friend of a friend
You may not know anyone where you’re going, but there’s a decent chance you know someone who does. Ask around. A friend of a friend can help you get oriented and give you an occasional buddy for dinners and drinks. It may be awkward at first, but that will go away. In the end, you’ll make a new friend, and you’ll get the hell out of your room for a while.

7. Meetups and tweetups
The internet can be useful. I’m always seeing traffic on Twitter for various get-togethers. Poke around. Also, cruise LinkedIn (if your mindset is professional) and Facebook (if it’s not). There’s always something going on in just about every city, and social media can make it pretty easy to find something that will turn you on.

8. Treat yourself to a spa experience
Chances are you need it anyway. Line up a massage one evening, and enjoy human contact of the most relaxing kind. Sit in a hot tub for a few minutes afterward. Then, go back to the drudgery of solo business travel at least somewhat refreshed.

London hotels rated as worst in Europe

Hotel booking site Trivago.co.uk just released some interesting statistics on European hotels. The site compiled the results based off 2.7 million hotel reviews. Their final conclusion is pretty damning for hotels in London – using a ranking system from 0 to 100, London scored a miserable 69.89.

The best European hotels can be found in Dresden. Dresden managed to score an impressive 81.39. Other good hotel cities include Bruges, Bologna and Salzburg .

The bottom of the barrel is not a big surprise – Birmingham, Copenhagen and Amsterdam all scored poorly. My favorite city of poor hotels, Paris, came in 7 spots from the bottom, which should come as no surprise to anyone who has stayed in the French capital.

To ensure they publish honest reviews, Trivago combines their own data with reviews from Tripadvisor, Holidaycheck and Booking.com. The full results are published after the jump.

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