Hotels top target for hackers

by Tom Johansmeyer on

According to online security trade publication DarkReading.com, hackers went after the hotel sector more than any other in 2009. And, they didn’t get caught: it took hotels an average of 156 days to discover a security breach. A study by Trustwave’s SpiderLabs of 218 security breach investigations in 24 countries found that 38 percent hit the hospitality industry, 19 percent for financial services, 14 percent for retailers and 13 percent for food and beverage.

So, why are hackers poking around in hotel systems? Credit cards!

Hackers are looking for payment information that they can steal and use elsewhere. This information that can be converted to cash quickly, says Trustwave SpiderLabs executive Nicholas Percoco. Other sensitive information wasn’t nearly as popular, with the likes of financial, authentication and healthcare information good for only 1 percent of what was stolen.

When NOT to book travel online

by Kraig Becker on

Over the past 15 years or so, the Internet has managed to pervade every part of our lives. These days we use it to stay in touch with friends and family, pay bills, watch television, and a whole lot more. Of course, travelers were amongst the first to see benefits from the Internet, and now days it has become common practice to track, compare, and purchase airfares online. But the benefits to travelers have gone well beyond that, as it’s now simple to book hotels or even entire vacations, without ever speaking to an actual person.

But is this approach the best way to make your travel plans? According to CNN Travel, not always. In fact, they’ve come up with a list of 7 trips you should never book online, suggesting instead that, at least in these cases, you should consult with a travel agent rather than making the plans yourself. They argue that it is too easy to get duped on the web and hidden fees can end up costing you more in the long run anyway. A cautionary tale of a couple’s disastrous honeymoon, completely booked online, is used to illustrate these points.

And what are these seven trips you should avoid using the Internet to book? The list includes cruises, around-the-world trips, international travel, exotic journeys, like a safari or trekking expedition, or when you’re traveling for a special occasion, such as an anniversary or honeymoon. They also say that you should avoid using the Internet when you lack the time to do the proper planning yourself or if you are uncomfortable with using technology or navigating online in general.

So, what do you think? Are there times when it’s still not prudent to use the Internet to plan your travels? Ever had any horror stories from booking online? Personally, I’ve had very good luck with using the Internet as a tool to not only research destinations, but also make all my plans, connect with fellow travelers, and purchase airfares and hire guide services. At this point, I can’t imagine doing it any other way. That said, I can still see the benefit of using a travel agent under certain circumstances.%Gallery-67351%

Skip the cybercafe – International travel tip

by Gadling Staff on

If you chose to use a cybercafe in India, be prepared to hand over your passport and give your home address — some cybercafes will even fingerprint you!

Criminals in India have abused cybercafe computers, prompting strict regulations for India’s cybercafes. The extra layer of red tape is just not worth the trouble — besides, many cybercafe computers are infected with viruses, and that’s NOT the kind of souvenir you want to send home to friends and family.

Instead, consider bringing your own computer and using your hotel’s Internet access. Alternatively, just unplug!

Budget Travel helps you plan a nonstop Caribbean getaway

by Katie Hammel on

As the northern half of the US starts to get cold and skies turn grey with threats of snow, thoughts naturally begin to turn to weekend getaways to warmer climes. The Caribbean is calling, but when it takes two or more connections to get there from your city, it’s hard to escape for a quick weekend warm-up.

If you don’t know which islands can be reached in one flight from where you live, Budget Travel can help. The magazine has a new online tool that can help make planning a trip to the Caribbean islands a little easier. Their “Nonstop Caribbean” destination finder shows you which islands are accessible via nonstop flight from your city. It also tells you which airlines make the flight and how long the flight lasts. The tool can even help you plan your vacation, with suggestions on which hotels to stay at and what activities to do on the island.

The unsure future of in-flight wifi

by Grant Martin on

Remember when Clear Security started giving away discounted and free memberships earlier this year? At the time, the company marketed the effort as a means to increase membership and awareness, but in hindsight we now see that it was also a death rattle. Only weeks after announcing a host of specials, Clear unexpectedly terminated its service, stranding tons of passengers with costly expired memberships.

Could that same demise prove possible for in-flight wireless? 2009’s holiday season has brought numerous deals for free onboard internet, and this could very well be a last ditch effort to drum up support. As Mary Kirby at Flightglobal highlights, an average of six users per flight are using internet, which surely can’t be enough to pay for operating costs. How long can this sustain?

Some could also argue that wireless has greater value than the niche service that Clear offered. But think back to the time when seat-back phones were installed on airplanes — that seemed like a good idea too, right?

For what it’s worth, I hope that the airlines stick with their wi-fi plans. As the population of passengers continues to age, the technology generation is quickly forcing out the less tech-savvy baby boomers and wireless usage is surely going to pick up. As an industry, we just need to wait for the boom.

[Via Brett Snyder at BNET]