Delta adds 7,000 seats to Augusta, GA for Masters

by Tom Johansmeyer on

Every April, golf fanatics descend on Augusta, GA to sneak a peek at the best-manicured lawn in the country. The Masters Tournament fills hotel rooms and keeps local bartenders busy. If you haven’t been through the airport down there, then you have no idea why Delta has decided to add 7,000 seats between Augusta and its Atlanta hub, not to mention daily service to LaGuardia and JFK in New York. This 50 percent increase in seating capacity is necessary. There aren’t many flights into Augusta from anywhere. So, for a week and a half every April, the rules have to be changed.

According to Bob Cortelyou … yes, the Bob Cortelyou (senior vice president of network planning at Delta), “you talk about the Masters, no airline is better positioned to carry fans from around the world to this premier sporting event than Delta.” And, since Bob Cortelyou says it, it must be true!

When you are flying home, don’t get to the airport too early. Dining options are extremely limited, and you are guaranteed to be bored out of your mind. I only flew through once, and it was a drag. Of course, an event like the Masters is bound to force more people through that airport in a week than these folks see all year. Do the math: small airport + much larger crowds than usual = miserable you. Bring a book. Hell, bring two.

7 fantastic airport restaurants from around the world

by Scott Carmichael on

When I started traveling as a young kid, I was perfectly content with one of the bad cheese sandwiches served on Air UK.

Nowadays I’m a little more spoiled, and am often on the lookout for good food on the ground, as many airlines have stopped serving anything decent (or anything at all) once you are on board.

Here are 5 airport restaurants from around the world that stand out amongst the usual McDonalds and Chilis junkfood.

Gordon Ramsay Plane Food at London Heathrow

There is more to Gordon Ramsay than yelling at kitchen staff on TV. He owns and operates a large number of restaurants around the world, including one in the recently opened Heathrow Terminal 5.

Plane Food serves food all day, including a fantastic breakfast lineup. How about a nice Croque Madame with pan fried quail’s eggs before your flight? Or if you are in a hurry, you can even pick up one of their amazing picnic meals with treats like a roast beef, truffle and watercress sandwich. It sure beats the usual Big Mac people bring on board their flight.

Location: London Heathrow Terminal 5, unit 29
Website: Gordon Ramsay Plane Food
Opening hours: 5:30am-last departing flight (casual dress code)

Berghoffs at Chicago O’Hare

Berghoffs Cafe has been a Chicago icon since 1898. German immigrant H.J.Berghoff made a name for himself when he sold his beer at the 1893 worlds fair.

The downtown location is well known for its authentic German food, but the airport location offers a more limited menu. You’ll still find delicious corned beef sandwiches, but also pizza and basic mexican food. Of course, the airport location also sells the signature Berghoff beer and root beer.

Location: Chicago O’Hare International Airport. Terminal 1, Concourse C, Gate 25
Website: Chicago O’Hare concession listing
Opening hours: 5:15 am-10:30 pm

The Caviar House at London Heathrow

The Caviar House has long been one of the more upscale airport concessions. What started with just a handful of airports, has now evolved into over 15 worldwide locations. The first one I can remember was at London Heathrow Terminal 4 (Heathrow now has one at each terminal).

The Caviar House sells Caviar (duh), Salmon, Oysters, and many other seafood products. To compliment your snack, they also have a fantastic lineup of Champagne and Vodka. It isn’t cheap, but since many people passing through the airport are on their way to a vacation, it could be the best way to start off a great trip.

Location: London Heathrow Terminals 1,2,3 and 5 (as well as 10 other international airports)
Website: The Caviar House
Opening hours (London Heathrow): T1,2,3: 7am-9:00 pm, T5: 5:30 am-last departing flight

JFK Terminal 5/JetBlue

With the launch of terminal 5, New York JFK airport suddenly went from one of the worst airports in the world, to one of the more decent options.

Unless I was flying British Airways (with lounge access), I always dreaded flying through JFK. Of course, it took a low cost airline to bring some luxury to JFK. When Jet Blue moved into Terminal 5, they brought along a great lineup of restaurants.

For once, someone decided to design an airport terminal without filling it with the usual suspects. The T5 restaurant lineup includes Aeronuova (an Italian eatery), 5ive steak and Deep Blue Sushi.

Even the food court food court has a good assortment with Cheeburger Cheeburger, Fresco Pasta and Belgian fry joint Pommes Frites.

In total, you’ll find 20 different restaurants and bars at JFK Terminal 5.

Location: John F. Kennedy International airport, Terminal 5 (Jet Blue terminal)
Website: Port Authority of New York and New Jersey
Opening hours: varies per restaurant

Airbräu at Munich International airport

Airbräu opened at Munich airport in 1999, and is the only restaurant in the world to bring an authentic Biergarten to an international airport. As far as I can tell, they are also the only airport facility where you can order a 10 liter beer and have yourself one heck of a party.

Of course, Airbräu also has a pretty comprehensive menu offering everything from pork sausages to roast duck and of course, Schnitzels.

The funniest thing on their menu is the “Hang Mans Lunch”; for 95 Euro cents, you get a glass of water, a bread roll and a cigarette.

Location: Munich International airport in the concourse between terminals 1 and 2.
Website: www.aurbraeu.de
Opening hours: 8am-1am daily

The noodle bar at The Wing – Hong Kong International Airport

This entry in my lineup is a little unfair as it is not accessible to everyone. The noodle bar at The Wing is inside the Cathay Pacific lounge at Hong Kong Airport.

To get into The Wing, you’ll have to be flying in Business Class or First Class (or be a top tier elite member of the airline). Once inside, you can grab yourself a bowl of freshly made noodles from the self service bar.

I’ve been to the Wing several times, and absolutely love it. If you are leaving on a late night flight, the place is usually quite peaceful, and having access to free noodles (and free beverages) is a fantastic way to start your trip.

Location: Hong Kong International airport – right after the security checkpoint
Website: www.cathaypacific.com
Opening hours: 5:30am – last departing flight

In De Bonte Koe – Amsterdam International airport

Amsterdam airport has always been a great place to spend some time. Between their massive assortment of stores and the airside Casino, you’ll always find something to do. The airport has its fair share of generic fast food places, but they also
offer a couple of more upscale choices.

One of them is “In de Bonte Koe”. This establishment is decorated like the famous 17th century Dutch ship, De Bonte Koe. The food choices are fairly basic, but since it is above the main terminal, it is a great way to escape the crowds.

Location: Amsterdam Schiphol International airport, Lounge 3, 2nd floor
Website: www.schiphol.nl
Opening hours: 11am-7:30pm

Our Readers Respond:

* John says: “You know, a good Cornish pasty and a pint of real ale at Newquay Airport in Cornwall beats just about any other airport food ever.”

* Marilyn Terrell says: “If you’re hungry at Dulles airport and it’s not time for breakfast, I’d suggest local favorite burger joint Five Guys, which serves a juicy (messy) burger with free toppings. They also serve fries, and a sign will tell you what state the potatoes are from that day.“

* Anne says: “I wholeheartedly endorse the Cuban restaurant in the Miami airport: La Carreta. You have to leave security, and re-enter, but let me promise you: it is worth it. Delicious rice and beans, Cuban sandwiches, tostones, the works. And the best possible mix of clientele–from baggage handlers to tourists. It’s also a great place to kill some time, as I’ve never had a flight leave from Miami on time.“

* Zach Everson says: “Legal at Logan (Boston) and Reagan (DC). A chain now, but an excellent one. Chappy at DC is a great bartender.”

** Alan says: Try Vino Volo at multiple US airports, including BWI, JFK, etc. Good wines, good atmosphere, neat snacks. Its a good place to take a break. [Also,] two airports with diners…NJ Diner at EWR and Silver Diner in the Southwest Terminal (Concourses A and B) at BWI. Putting in all the chrome at BWI cost an obscene amount, but it really is a different look for the airport. [Finally,] California Tortilla at BWI and DCA…fast Mexican food, high quality. The street locations are more fun, but the value is still there at the airports.”

** Scott McMurren says: “In Seattle, the Pacific Marketplace food court is fabulous. My absolute, standout favorite is Anthony’s walk-up Fish Taco stand. They typically have Mahi Mahi and Rockfish. I go for the Rockfish. There’s also a Wolfgang Puck restaurant on the C Concourse to grab a pricey Caesar Salad to go….oh-so-much better than anything served on board, IMHO. There are TWO delicious wine bars that serve some glorious vintages by the glass. High marks!“

** Coreyo says: “at Kansas City International Airport you can get classic KC BBQ and KC beer at the Boulevard Brewery with Arthur Bryant’s BBQ”

** Heather says: “The best sandwich in the world is called “The Wreck” available at Potbellies at Chicago Midway. The staff is no frills and even when the line goes all the way out the door the wait is never long.”

Luggage weighs more than you think it should? Maybe it’s the scale if you’re at JFK

by Jamie Rhein on

Let’s say you’ve weighed that piece of packed luggage at home. You’ve checked the weight several times. You are satisfied that the weight is not over what the airline will allow for no extra charge. You know that you have a terrific scale that doesn’t lie.

Feeling confident in the weight that you are now hoisting onto the scale at the airline check-in counter, your eyes bug out because your luggage is two pounds over. “How can that be?” you ask the person who is getting ready to write you up the bill for overweight baggage.

If you are at an American Airlines ticket counter at JFK, the difference between your luggage weight at home and your luggage weight at the airport may be caused by the scale at JFK. According to this NY Post article, the American Airlines’ scales are sometimes not calibrated correctly. In one instance, a check of scales at both La Guardia and JFK found that 102 scales out of 810 were not accurate.

When a scale is not accurate, it’s supposed to be taken out of commission until it is fixed. Although airlines aim to comply with this rule, sometimes faulty scales are still used. For example, of the 120 that were not working correctly, 10 were still being used a couple days later.

From what I gather after reading the article, the scale problem is mainly with American Airlines. The airlines does claim to spend mega bucks on scale calibration.

If you see a red sticker on a scale that says ‘condemned’ and the scale is still being used, let the Department of Consumer Affairs know about it. With American Airlines charging the heftiest fee for overweight baggage, one pound can make a difference.

[The photo by Todd Huffman is of a scale at the airport in Kabul, Afghanistan. I wonder how accurate this one is? Maybe American should look into it.]

Novelty Item Causes Evacuation of JetBlue Terminal at JFK

by Josh Lew on

A suspicious devices that caused security personnel to order the evacuation of JetBlue’s terminal at Kennedy Airport turned out to be a pair of replica hand grenades that were meant to be used as paper weights. The novelty items were found in a man’s luggage during a security scan. Few flights were delayed because the evacuation happened during a slow time of day (7:50am ET). The whole thing amounted to little more than a 25-minute hiccup in JetBlue‘s schedule.

Security was extra tight because the UN General Assembly is currently in session. Was their heightened state of alert enough to set the events in motion or should people making the shame-on-you sign at the paperweight man? Most passengers seem to err on the side of caution when it comes to shaving kits, liquids and nail clippers. Therefore, it’s surprising that someone would bring something that so closely resembled at weapon into the airport. Why not opt for FedEx or the good old USPS when moving replicas of explosive devices from one place to another?

Galley Gossip: Italy: Prepare for takeoff.

by Heather Poole on

“Want to go to Italy?” The husband asked.

“Umm…I don’t know…Yes. As in YES YES YES!” I exclaimed. And then I added, “But I’m not flying standby.” Because I wasn’t. And I was ready to stand my ground.

“Yeah, well me neither,” he said, and that was that.

When The Husband and I decided to go to Italy on our vacation last month, we actually purchased our tickets, even though I can fly standby for free. Why? Because we wanted to go to Italy, remember? We actually wanted to make it to the land of wine and cheese and olives and pasta and prosciutto served with a loaf of crusty bread.

What we didn’t want to do was get stuck sitting around an airport for days praying that two people wouldn’t show up for their flight. Oh no, we wanted to get fat from drinking wine and eating cheese and olives and pasta and prosciutto with a loaf of crusty bread in Venice, Rome, and Positano. Not from cheeseburgers and pizza at the JFK food court. And not only did we have plans to eat our way through Italy, we also planned on getting back home when the vacation came to an end. Oh the joys of stand-by travel…

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Because The Husband flies over 100,000 miles a year, we were able to use his frequent flier miles to bump us up to business class, where you can usually find me working. Did I happen to mention this was a dream trip, a trip we’ve been planning for years, a trip that was supposed to be our honeymoon trip five years ago things got screwed up and we wound up in Playa Blanca, a teeny tiny town near Zihautanejo. The war had just broken out and someone was afraid to travel too far from home for fear of getting stuck, since that same someone had gotten stuck in Zurich with her mother for two weeks immediately following 9/11.

Okay okay, so there are worse places to get stuck than Zurich, I know, but when you’re a flight attendant and make a flight attendant salary, it’s very easy to go broke on cappuccino and croissant alone. Though there are worse ways to go broke, I guess.

The best part about actually buying a ticket on a flight, opposed to standing-by for free, is that you get to choose your seat. A window seat, that’s what I chose, and that’s exactly what I got. Man, I couldn’t wait to get on that airplane. And sit. Not work. And watch movies. As others worked. While I sat. Not working. I did mention that this was my dream trip, right? Oh yeah, trust me, that’s part of the dream. I couldn’t wait to take off from JFK at dusk, my favorite time of day, and look out my window, camera in hand, from a business class seat. Not the jumpseat. I couldn’t wait to see a breathtaking view of New York City. Not the first class closet. Or the business class galley. Or the nasty coach carpet. Or the flight attendant sitting next to me. No offense to the flight attendant sitting next to me, whoever that flight attendant may happen to be. I couldn’t wait to….oh you get the picture. Speaking of pictures, here’s a few from our flight from New York to London, where we transferred to another flight that would take us to Venice.