Pilot sues flight attendants over safety

by Tom Johansmeyer on

Three Phoenix-based flight attendants are in the unusual position of defending themselves from pilot-instigated litigation. Of course, they deserve it. I mean, what would you do when people responsible for passenger safety report safety concerns to federal regulators? Either you can fix a problem or you can sue. Since the pilot is obviously a proud American, he chose the latter course. And, he’s now proving his patriotism by messing with the media.

America West Flight 851 was about to leave Calgary, Alberta back in 2003. The flight attendants were worried about frost on the wings, but the pilots saw no need to de-ice before take-off. Eventually, the guys at the front of the plane gave in, but the flight attendants were worried enough by the incident to report it to the Federal Aviation Administration (FAA). Looking back on the crash in Buffalo a little over a week ago, this looks like a decent idea.

First Officer Ed Gannon didn’t see it that way, even after he was cleared by the FAA (which offered to pick up the tab for some of his legal fees).

Now, I am somewhat sympathetic to Gannon (sorry, Heather). I’m not plane-savvy enough to know if the FAs had a good point or if they were intruding on the pilot’s turf. Even though the FAA cleared the guy, he still had his life at least inconvenienced by the flight attendants. And, let’s be realistic. Being sued is not something you can just brush off.

Assume you feel you’ve done nothing wrong, and you have to spend thousands of dollars to make that point. Yeah, you’d be pissed. You’d want a bit of payback.
If Gannon wanted to make a point, filing the suit was enough. The fact that the judge tossed out some of his arguments (including “infliction of emotional distress”) suggests that he shouldn’t push too hard (the defamation bit is still in play). Instead, however, he’s upping the ante.

The seemingly wronged pilot has subpoenaed reporters’ notes from the Phoenix New Times, not to mention any documents supplied by the flight attendants who are being sued. Gannon has also gone after the FAs’ blog, hunting for information about the people who have posted comments on the site.

Imagine getting a call from a lawyer because you posted a comment on this story … scary, isn’t it?

Gannon’s made his point. It’s time for him to put all this in the past (hell, it happened six years ago). If you feel strongly about this, consider a contribution to the FAs’ legal defense fund.

Check out these other stories from the airport checkpoint!

Lawsuit leaves airline feeling blue

by Tom Johansmeyer on

Bill Baker was mad. This crotchety blogger was so pissed at JetBlue that he took the airline to small claims court. On January 16, 2009, victory was sweet, to the tune of $494. The money, he says, will be donated to charity.

Clearly, one lone nut blogger can make a difference.

JetBlue delayed Baker’s red-eye flight from Portland, OR to New York for five hours, before announcing the cancellation of the flight. The passengers were offered flights out three days later. Meals, accommodations and earlier flights were not offered. So, Baker took JetBlue to Connecticut small claims court. He asked for damages of $722.50 (per his blog, $687.50 per the court record). The airline apparently took the lawsuit seriously, actually sending a representative to the hearing. This was not enough, however, to sway the events to JetBlue’s favor.

The airline has developed something of a reputation for canceling flights and pushing passengers days into the future. When I went to the Ritz-Carlton Golf Resort, JetBlue canceled my flight and simply said that I wouldn’t be able to get into JFK for another two days. I pushed, asking about the many other airports in the New York area – small spots, like LaGuardia and Newark. Finally, I got them to put me on a flight for the next day. Like Baker, JetBlue offered nothing to make my trip easier.

I just sent a letter to JetBlue, which garnered a very weak response from the airline. Baker aimed high, and it worked.Litigation was not his first choice. In fact, he offered to let JetBlue donate the $722.50 for which he was suing to the ASPCA or the Humane Society of America. The airline did not respond to his offer. They did offer some vouchers as compensation, which he refused to use. But, the judge seemed to consider them in his final award, as they account for the difference between the damages requested and those rewarded.

I guess the moral of this story is that airlines should realize that even the smallest complaint can snowball. I found out about Bill Baker’s story on his blog, which was linked to his Twitter account, went to his blog and was entranced. That’s all it takes, sometimes, for one company’s bad news to gain a hell of a lot of attention. One person cruising a series of links at the right time can turn a small story into a big one.

For travelers, the message is that we need to continue to talk to each other. Start your own blogs. Use sites like Twitter. As we saw earlier this week, with the use of the Hudson River as a runway, citizen journalism has become a powerful force. Let everyone know about the best and worst you see on the road. We’re all in this together. Also, the airlines and hotels are starting to pay attention. One tough tweet will be noticed.

And, Baker leaves us with his battle cry, “Ask not how airlines can screw you; Ask how you can screw the airlines back!”

Read about Bill Baker’s lawsuit against JetBlue >>

View the official results of the Connecticut Small Claims Court >>

Learn about blogging, microblogging and travel >>

Read about a suit against Easyjet in Europe >>

Start your own airline lawsuit >>

[Thanks, Bill]

Woman used at LAX as Jamie Lynn Spears decoy threatens to sue LA Police

by Jamie Rhein on

The moral of this story seems to be, if you’re going to use a person as a decoy for a famous person, ask first. Don’t just pick the person out of a crowd and let her or him be surrounded by paparazzi while the celebrity gets to trot off without being noticed.

This is exactly what happened to Adessa Eskridge, a woman from Ohio who happened to look a bit like Jamie Lynn Spears, AND, as fate would have it, be on Jamie Lynn’s flight. I wrote about this and similar celebrity excitement that goes on at LAX in a post last September. Back then, I didn’t know the story behind this story.

While Eskridge was minding her own business, just being her pretty self, the LA police noticed her, and according to this article, surrounded Eskridge as she got off the airplane. The eight or nine officers directed her to keep her glasses on and led her to baggage claim where the paparazzi snapped her picture. In the meantime, Jamie Lynn was able to trot off with her new baby without anyone noticing.

According to Eskridge, the police didn’t tell her what they were up to until right before the moment the paparazzi swooped in. Even though she was beyond confused, she went along with them. After the incident, Eskridge decided she’s not too pleased to have been used in this way. It caused her mental anguish and upset. As a result, she wants the LA police department to pay her more than $100,000 for her efforts. If the police department won’t pay up, she’s suing.

While reading the details, I’m thinking that getting hired out to be a celebrity decoy could be a plausible job in these days of celebrity love. Wouldn’t it be a cool job to look like someone else so that your picture could end up on the cover of a magazine next to the check-out line at the supermarket and you’d get paid for it? Particularly if you get to travel to some exotic locations in order to throw off the scent.

In Eskridge’s case, since she didn’t sign up for the job, if the police won’t pay up, maybe Jamie Lynn could get Eskridge a nifty gift as a way to thank her for a few hassle free moments.

What strange things have been found on planes?


Air Canada passenger sues over spill

by Meg Massie on

Have you ever had a flight so bad that it just ruined your whole vacation? An Air Canada passenger claims that a clumsy flight attendant spoiled her month-long vacation to Africa and Europe in 2006 when she spilled a hot beverage on the passenger’s lap.

Now, two years after the alleged incident, the passenger is suing the airline for $85,000. She thinks she’s entitled to the money because she required medical treatment for burns while on vacation, suffered mental distress, and “diminished enjoyment” of the vacation due to the burns on her inner thighs and “private areas.”

$85,000 sure sounds like a lot of money, but compare that to the multi-million dollar 1994 judgment in the now infamous McDonalds coffee case (wherein a woman spilled coffee on herself), and it doesn’t seem like much to ask — especially given that the plaintiff couldn’t enjoy full use of her “private areas” on vacation!

I guess we’ll soon see if the Canadian legal system is anywhere near as outrageous as it is in the US. Air Canada has not yet commented on the lawsuit.

Who else is causing trouble in the skies?


Galley Gossip: Ivana Trump harasses two little kids on a flight

by Heather Poole on

Ivana, Ivana, Ivana, you do not – I repeat – you do NOT call a child a barbarian. Out loud. On a flight. Oh sure, you can think it, we’re all probably thinking it, but to outright say it….I don’t think so. Not a good idea.

Now I probably would not have believed this story about a passenger who is suing Ivana Trump for calling his two adorable children names – ages 3 and 18 months – or the fact that Ivana has filed her own counter suit against the passenger who created those little barbarians. But the fact that the word barbarian was used to describe two little children, well…that is just so so wrong. Which only means it has to be true!

I mean who else but Ivana would use such a word? Brat. Fine. Terror. Okay. Monster. Sure. But barbarian? That’s a bit much, don’t you think? Which is exactly why I believe this outlandish story. And why I’ll be using the word barbarian as often as I can throughout this post. And on my flights. But only to myself. And maybe the crew. Possibly you. But that’s it.
So anyway, after the children were told to shut up – oh yeah, that’s what Ivana apparently said – the parents asked the flight attendant to get the Captain.
The Captain?
Ummm….okay.

Man oh man, I would have loved to have seen how the Captain handled that little situation. I wonder what our own pilot, Kent, would have done?

Now when I imagine a barbarian passenger, I do not think of two little kids, no matter how terrible they may have acted at 35,000 feet. Oh no. The thought that comes to my mind is a visual of the guy who was sitting in the row behind and across the aisle from me on my flight from Honolulu to Los Angeles last Wednesday. Now that, dear readers, was a barbarian.

He, the barbarian who was big and bald with one of those weird little hair patches sprouting off his chin, had the audacity to ring his call light and yell at the teeny tiny flight attendant for ten minutes about the thirty minute delay we took on the ground. This took place after he had already called the airline while we were on the ground to find out why, EXACTLY, we were still on the ground.

What I wanted to know was why, EXACTLY, he was using his cell phone when were on the tarmac and about to takeoff. And what, EXACTLY, he was trying to prove by pushing his weight, all 250 pounds of it, around.

Of course ripping the airline a new one wasn’t enough. He then went on to complain to the man wearing the dark blue designer jeans sitting beside me about the thirty minute delay. On and on the barbarian went as Mr. trendy nodded in agreement. When he finally stopped, it was only because he had another delay on another airline to complain about, and so on, and so on, until it was finally our turn to grab our things and deplane the aircraft.

“I (BLEEPING) hate this airline,” he growled, as he stepped aside to allow his nine year-old daughter into the aisle.

Barbarians, I tell you, they’re (BLEEPING) everywhere.

You think she’s bad? Get a load of what these women did!