The top eight things I miss most about the current state of air travel

There is no denying it – Air travel is not what it used to be. The industry has been in a steady decline for years. Long before “terrorists” were being blamed for taking your pretzels away, airlines were blaming deregulation, fuel prices, pixie dust or whatever excuse was in fashion that week. A lot has changed in recent years and, in no particular order, here are the top ten things I miss in the current world of air travel.

Concorde

Without a doubt, the number one thing I miss when I fly, is Concorde. Despite never coming close to being the most frequent passenger on her (who flew New York to London twice a week), I did have the pleasure of flying supersonic several times.

The plane was cramped, warm and smelled funny, but the experience was probably as close as you can get to air travel as it was back in the glamor days of the 50’s.

The experience started at check in, where you could get your boarding pass in a separate area with none of the hustle and bustle of the economy class ticketing area, or being yelled at by an airline drone to head on over to a computerized kiosk.

Once you had your pretty Concorde boarding pass you’d usually get a snazzy Concorde aluminum bag tag. If you were lucky (like I was once), you’d then get a private escort through security to the Concorde Lounge, where the worlds best alcoholic beverages were available. Naturally none of the lounge wardens would ever dare demand drink vouchers from you, like in most North American lounges.

The whole atmosphere was very relaxed, and you’d never run into anyone yelling on their mobile phone while trying to pound down a burger.

Once on board, you settled into your plush leather seat, and three and a half hours of pampering could begin. Once the plane leveled out at 55,000 feet, a flight attendant would hand you a Concorde gift, and a certificate with a beautiful sterling silver pen from Smythsons of Bond Street. During your meal, you could request the captain, co-pilot and flight engineer to sign the certificate. If the workload was light, you could politely request a brief visit to the flight deck, as this was all long before cockpit doors had to be locked at all times.

The finest wines were served, Champagne flowed and amazing meals made from the finest ingredients were presented in multiple courses. It was heavenly.

And then disaster struck – 113 lives were lost when Air France flight 4590 crashed on Tuesday the 25th of July 2000, right after she took off from Charles de Gaulle airport. The future of Concorde was doomed and a mere three years later, she took her final flight. The fleet ended up being put on display at various aviation museums throughout the world. My first flight on Concorde was the Saturday after the crash, and was one of the most memorable flights I have ever been on.
(Warm) food

It has always been a cheesy line; “you don’t know what you have until it’s gone” and this really does apply to airline food. Being served something to eat was always something I took for granted on a flight. You’d get on board and halfway through the movie, you’d be asked whether you wanted the chicken or beef, neither of which ever tasted very good.

Then the airlines switched to cold snacks, then to pretzels, and now even that seems to be a thing of the past on some airlines. Nowadays if you want to eat something, be sure to carry some cash with you, or stop at the food court before you arrive at the gate.

Major carriers like United Airlines are even considering removing complimentary food on some international flights. Apparently, the $500 you paid to be transported doesn’t leave them enough leeway to provide even the most basic of amenities. Of course, the hassles don’t stop with food; even water is becoming a luxury item some airlines will try and sell you.

Free luggage check-in

It isn’t hard to picture the whiteboard at “Big Airline HQ”; it has a list of things that cost them money and ways they think they can make some of that money back. They have already crossed out “blankets“, “food” and “service”, and the next item on the list is checked luggage.

Part of their dastardly plan is, of course, to force people to pack lighter, because lighter luggage loads = less fuel to burn. What it means in reality is that people will pack the kitchen sink in their carry on bags, expecting the poor flight attendant to help them lift their 200lb bag into the overhead bin.

Nostalgic airlines

The current assortment of airlines seems boring compared to airlines of the past. When I grew up, TWA, Pan Am and Braniff were still around (and I’m not even that old).

These airlines just seemed so much more “romantic” than the current behemoths of the skies. Everything from the airplane livery to the uniforms helped make flying a little more sophisticated. At one point, Braniff even had a scheduled Concorde service between Houston and Washington D.C (with onward service to London).

Waving goodbye at the gate

Another silly change that can all be blamed on the terrorists; waving goodbye at the gate used to be part of the trip to the airport. You’d have to walk through security, but that was just a 20 second thing, then you’d have the chance to grab a drink with your loved one(s), walk them to the gate, and wave goodbye as they walked down the jet bridge. Nowadays you are lucky if the traffic cops grant you the luxury of stopping for more than 20 seconds at the departure level of your local airport. And yes; I know there are still ways to get to the gate without a ticket, but the hassle involved with that just isn’t worth it.


Full size toiletries in my carry on bag

The only thing I hate more than checking a bag, is having to squeeze a weeks worth of stuff in a carry on bag. I’ve become a Jedi master at getting everything I need in one rolling bag, plus I mastered the art of making the bag look light, despite it often weighing close to 60lbs.

The only way I was able to travel light was by carrying all the toiletries I needed in my carry on bag. Of course, the terrorists won again, because I’m carrying my shampoo in a bottle the size of a shot glass.There are some solutions, but the only real way I’ve learned to resolve this, is to tip the hotel maid $10 and get a bag full of small shampoo bottles off h
er cleaning cart.

Super mileage promotions

Airlines are hurting, and have been for many years but it wasn’t always this bad. Even as recently as 2000, I earned 300,000 miles just for flying between Amsterdam and London a bunch of times.

Mileage programs have evolved from loyalty programs into money making machines for the airline. It’s them first, you tenth. When it comes to earning and redeeming miles, status means nothing. I remember the day where my gold card and a stash of miles were enough to have some other poor soul bumped off the plane, just because the airline loved me. Nowadays I barely even bother to redeem my miles for anything other than a domestic seat 5 months in advance.

Historic airfare errors

Don’t you just hate it when airlines start paying attention to the bottom line? Keeping an eye open for airline pricing errors has always been a bit of a hobby for me, but technology has crept into the pricing game, and airlines now manage to catch most mistakes before they post them.

Some of the classic “fat finger deals” were $20 round trip tickets in premium economy on British Airways from the US to most European destinations. The king of all deals was of course the $51 tickets from LA to Fiji. Everyone played along, from the airlines, to the travel agency that sold 500 of those tickets, they just wrote it off as “good PR”.

Daily deal – 6 piece luggage set for $40

My daily deal for today is another of those great Woot! sales. Their one day offering for Sunday is a 6 piece “mediocre” (their words, not mine) Beverly Hills Polo Club luggage set.

Included in the set are the following pieces of luggage:

  • 21″ Upright
  • 24″ Upright
  • 27″ Expandable Upright
  • 15″ Tote
  • Garment Bag
  • Toiletry Kit

The bags are available in black, brown, navy or red. I suggest picking a color that will “stand out”, so you don’t become just another one of the thousands of bags coming down the luggage carousel. The bags are made of “lightweight aerospace material and high-density polyester fabric” and you get a 90 day limited warranty. As with all Woot deals, shipping is just $5.

With these bags, you should have enough storage space for a family of 3 or 4 (for their stuff, not for putting them in the bag!). As always with a deal through Woot!, once the inventory is gone, so is the deal. If you are looking for some cheap luggage, don’t delay, or you might miss it!

Gadling Take FIVE – August 16- August 23

If you kept up with Gadling this week, you’ve probably gathered some tips to help you plan your next trip whether you’re looking for the practical or the extravagant. For example,

  1. Aaron says that almonds make perfect travel snacks, something he knew about even before he read about it at the Happiness Project website that recently offered up vacation tips.
  2. Jerry found out from Mark Jolly, editor of globorati, that train travel is one way to go to travel green, and that train travel is having a comeback. There are other travel tidbits besides. If you missed this post, check it out.
  3. Scott pointed us towards a High Sierra luggage deal at Amazon.com
  4. Meg told us how to have the ultimate diamond and jewelry shopping experience in Manhattan
  5. And Anna pointed us towards environmentally friendly cities for a vacation. It may surprise you that Bangkok is on the list. It has a well-deserved spot.

Have a great weekend and enjoy watching the rest of the Olympics. I’m loving learning more about China from all of the side stories.

Galley Gossip: Ma’am, is that a frying pan in your bag?

“Ma’am,” said the TSA agent as he stared at the screen in disbelief.

I gulped. Oh no, here we go, I thought, as I stood in line and watched him sitting on the stool inspecting my bag on the screen in front of him. I smiled a friendly smile and tried to act nonchalant, as if I hadn’t been dreading this moment all day. Man, I knew this was going to happen!

The TSA agent looked at me, and back at the screen. “Is that a frying pan in your suitcase?”

“Yes, sir, that is, in fact, a frying pan in my bag,” I laughed.

All I could do was laugh. Not only had my grandpa given me a cast iron skillet (or two – okay three!), earlier that morning, he’d also given me a pound of potatoes from his garden in Texas. Luckily I found all the items he’d hidden in my bag before leaving for the airport. I only kept one cast iron skillet, and in my defense, it was the smallest one.

“Is everything okay?” I asked the TSA agent as he looked over his shoulder and made eye contact with another agent.

Guess not. Because now there were three agents surrounding the screen. They whispered amongst themselves and studied the frying pan with great intensity. It’s just a frying pan, I wanted to say, but didn’t, because now all three of them were looking at me. I, of course, just smiled and held my breath. Normally, in this kind of situation I’ll crack a joke, say something silly about cooking eggs for the crew, but this time I kept my mouth shut.

NOTE: Always – ALWAYS – keep your mouth shut when TSA is inspecting your bag. And do whatever they say. Whether you like it or not.

It seemed like an eternity before the backup agents walked away from the screen. The one left sitting on the stool just shook his head and didn’t say another word as the conveyor belt started to move again. When my suitcase popped out on the other side I thanked the guy and went on my merry way. That was close. Maybe a little too close.

TSA, I’m sure, has seen it all. And then some! I mean if I’m hauling a frying pan across the country, I wonder what other people are packing in their bags. It got me thinking.

“Excuse me,” I said to a TSA agent standing beside me at the Wendy’s counter at La Guardia airport last week. I had just ordered an iced tea, a little treat before starting a killer three-day trip flying in and out of Miami. (I still don’t know what I was doing on that trip.) After explaining to the TSA agent I was in the process of writing a post about weird things people pack, I went on to ask, “What strange things have you seen on the job?”

As the TSA agent reached for a bag of food, the words, “Nothing too strange,” were mumbled.

“Really?” I said. Now I was completely disappointed. Certainly this person had seen something! I handed a tired looking cashier lady two dollars and grabbed my drink. “I’m surprised to hear that.”

As I punched a straw through the plastic lid, I almost didn’t hear the agent mumble, “Well, there was a lady last week who…”

I spun around. “Who what? Tell me!”

“Kept setting off the security machine. We couldn’t figure out what it was. Finally we had to take her aside and that’s when she told us she was wearing a remote controlled (the following two words are my words – not the TSA agent’s words) body massager.”

My mouth dropped open and my eyes had to be bugging out of my head. “A what!”

“In her underpants,” the agent said matter of fact, as if this kind of thing happened daily, before heading back to work.

Now I’ve never seen anything like that before, and I hope I never do, but once, while flying an international trip, I did happen upon a very strong senior mama carrying two rollaboards down a flight of stairs where the crew van awaited on the tarmac in London.

“Are you a commuter?” I asked eying both bags, one in each hand, as I stood feeling so teeny tiny beside a gigantic 767.

“No, sweetie, this is my Cappuccino maker,” the flight attendant said, nodding at the bag on the right. “I make coffee for the crew in the mornings in my room. You’re welcome to join us if you’d like.”

And I did join in for coffee the next morning, since our layover rooms did not have coffee makers. Just tea pots. We were in London, remember? Thirteen years later I can say that toting a coffee maker across the ocean is not the norm. However, it’s not-not the norm either, because when relaying this story to another flight attendant she laughed and said, “What about flight attendants who bring their sewing machines with them on their layovers?”

Apparently we have a hat maker amongst our ranks.

While I’ve never met the hat guy, I did watch in shock as a flight attendant carried a very large item through airport security and onto the airplane. I must add that the flight attendant dragging the monstrous machine also wore a wet lopsided bee hive of a bun on the side of her head. I couldn’t decide which was more disturbing, the item being hauled through the airport or the hair.

Crazy is on the plane, each and every flight, but usually crazy is sitting in a seat and waiting for a drink – not working the other side of the cart. With me.

“Excuse me, ma’am” I said to the flight attendant with the screwy bun, channeling the TSA agent above. “Is that a vacuum cleaner attached to your bag?”


What other strange things have been found on planes?


Hacker installs video camera in checked luggage

Ever wonder what happens to your luggage after you give it to the ticket agent and it gets swallowed by the conveyor belt system? Or why you always seem to have that note from the TSA after you get your bag back saying that they dug through your bag and helped themselves to your gummy worms?

Computer programmer Algormor was curious about why his bag kept getting molested by the TSA every time he traveled, so he finally got fed up and installed a camera inside of it. Leaving the film rolling, he checked his bag on a few trips and recorded what happened in the airport innards. His talk on the whole setup and execution was featured at The Last Hope conference earlier this year, but until a few days ago he hadn’t posted the video.

For all of your conspiracy theorists, what he found unfortunately won’t floor you. His videos show a lot of time on conveyor belts, the camera vibrating all around and the general boringness that many would expect from a luggage system. No fiddling, rifling through or malice from the TSA.

Perhaps the most interesting (least uninteresting) parts seem to be on the leg between Indianapolis and Chicago where you see a TSA fella pick up the bag, flip it over and go back to text messaging. On next trip around on the conveyor belt he’s taking a break.

Big deal. But for those curious about baggage handling systems, a fun little tour. Check out the videos at algormor.org.