The Abbey Resort and Spa: Luxury on Lake Geneva

Billing itself as “the only full-service resort” on the shores of Lake Geneva in Wisconsin, The Abbey Resort and Spa is one of those places where you can almost feel the ghosts of the past whispering around you. The resort was completely renovated in 2005, but its timber A-frame and low-slung bungalow style buildings look much as they did when it was built nearly 50 years ago, when the Midwestern elite made it their summer playground.

There’s plenty of nostalgia for the “good old days” here – the nearby Geneva Grand Resort proudly boasts that it was a Playboy Club in the 1960’s and 70’s. And money. Lots and lots of money. The houses that front Lake Geneva, the 9-mile long lake that is the centerpiece of the area, are multi-million dollar affairs that bear the names of families like Borden, Vicks, and Wrigley. Yet despite the vast wealth of the “haves”, those who aren’t descendants of the Midwest’s titans of industry can still share in the benefits of area. There are several public beaches and marinas, and every lakefront property is required to have a public walkway so that all area residents can enjoy a stroll around the lake. And in the towns of Lake Geneva and Fontana, more modest homes and affordable restaurants lines the streets where wealthy summer residents mingle with the local families who live here all year round.

For Chicago residents, getting to The Abbey couldn’t be easier. It’s about 80 miles from the city (50 miles from Milwaukee), but the Metra Rail will get you there in less than two hours from downtown. You’ll get off at the end of the line, at the Harvard Station, where a shuttle will pick you up and drive you the remaining 15 minutes to The Abbey. You can also request service from the resort to anywhere in Lake Geneva, making a car completely unnecessary.

The Abbey is family-friendly – there are childcare services, organized kids’ activities, free games like bags and croquet, two outdoor and one indoor pool, and a 2,000-square foot arcade complete with Wii system – but it’s also perfect for a romantic or relaxing retreat. The rooms have all been updated and feature pillow-top mattresses, LCD wall-mounted TVs, mini-fridges, and patios or balconies.

I saw a few families, but mostly couples in their 30’s to 50’s, during my stay. My room was comfortable and spacious and the bed soft and inviting. My only complaint was with the wi-fi service. It was free, but I had a very hard time getting a signal. When I did, I was bumped offline every 15 minutes or so, and web pages loaded very slowly. I can’t say if that would be the case all over the resort, or just in my location, but it was inconvenient when I needed to get some work done.

If you don’t plan on working while at The Abbey, you’ll find plenty of things to do to keep you busy. The resort rents bikes and fishing poles and there is a golf course nearby. The 35,000-square foot AVANI Spa offers treatments like facials, massages, body wraps, waxing and manicures. It features a pool, whirlpools, inhalation spa, steam room, sauna, sundeck, and spa menu for dining. Guests can also take advantage of the Spa’s fitness center or full line-up of exercises classes liking spinning, yoga, zumba, and pilates, which are geared towards any fitness level. I found there was always equipment available for use, the yoga class was just difficult enough to challenge me (but not hard enough to make me feel like an uncoordinated idiot), and the spa staff was always friendly but unobtrusive.

The resort borders a marina, but the small beach isn’t suitable for swimming. There is a nicer, sandy beach less than a five-minute walk off the property, or you can take the shuttle into Lake Geneva proper to visit the beach there. In town you can rent a boat or wave runner, water-ski, or take a cruise past the historic mansions around the lake. Nearby parks offer hiking trails and horseback riding, two wineries offer wine tasting (a wine festival is held in September), and there are farms where you can pick your own fruit just a few miles away. You can also soar above the lake in a hot air balloon or small airplane. In winter, locals hit the frozen lake for ice fishing and skating.

The Abbey offers an impressive variety of delicious food, all made from scratch in the resort’s kitchen. Meals are served at one of two restaurants, and there is a coffee shop, gazebo grill, cocktail lounge, and cigar bar. The resort also offers catering and meeting spaces, and hosts many weddings throughout the year. The weekend that I visited, a wedding was being set up on the lawn in front of the marina. For a resort-style destination wedding close to Chicago, I can’t think of a more beautiful place in the Midwest at which to get married.

To be honest, when I hear the word “relaxing”, I think “boring”. I prefer my vacations to be packed with sightseeing, learning, experiencing, and of course, eating and drinking. This makes me generally shun resorts where I think I’ll feel as though I’m held captive and at a loss for things to keep me entertained. I’m also very budget-conscious. Since I spend so little time in my hotel room, I don’t like to spend too much on it. And I can’t stand when resorts jack up their prices for food, drinks and activities just because they know guests will pay rather than head off-site. So I was a bit worried that The Abbey wouldn’t be my style. But I was pleasantly surprised.

One of the things that I liked about The Abbey was that leaving isn’t a hassle for guests without their own wheels. The shuttle will take you anywhere you want to go, and there a few restaurants and shops within walking distance of the hotel. And The Abbey doesn’t gouge its guests on food and drink just because it can. Management knows that it isn’t just the hotel guests who keep the resort in business, especially in the off-season. They aim to attract local customers too, and keep the prices reasonable so that everyone can enjoy The Abbey.

Despite any initial reservations, I found myself enjoying The Abbey immensely, and trying to convince my husband that returning for a “relaxing weekend” (in my case, meaning one chock-full of wine-tasting, boat tours, horseback riding, and cooking classes) at The Abbey would be the perfect fall trip. And as it turns out, fall is one of the best times to visit. Weekend rates start at $216 per night, and include free breakfast buffet and a 25% discount on spa services.

Disclosure: The Abbey Resort did cover the cost of my stay, but don’t think they had an easy time wooing me with spa treatments and Pelligrino. Freebies are nice, but they won’t make me forgive a hotel’s shortcomings. My review of the resort represents my own views and experiences as a guest and were not influenced in any way by fancy cheeses or free champagne.

Theatre in Branson, Missouri has “America’s Best Restroom”

Worst airports. Best hotels. Rating these things, I understand. But bathrooms? Yes, the Cintas Corporation recently sponsored an online vote for the best bathroom in America.

Apparently, it’s no longer good enough to offer a clean toilet (truly a luxury in some places, believe me), running water, towels and maybe a mirror for good measure. Nope, to compete in the race for best bathroom, you’ll need features like gilded chandeliers, marble fireplaces and 1,800 square feet of space. At least, that’s what the winning bathroom at the Shoji Tabuchi Theatre in Branson, Missouri offers….along with a hand-carved mahogany pool table.

I’m a get-in, get-out quickly kind of girl so I just don’t see the need for such luxurious facilities. But perhaps there really are some people who enjoy hanging out and playing a game of pool while waiting for the loo.

[via USA Today]

Put your “Paws Up” and relax in Montana

The Resort at Paws Up is among the most unique in the country, occupying 60 square miles along the Blackfoot River in Montana. The property boasts 10 villas of more than 3,000 square feet, not to mention smaller houses and canvas suites (i.e., luxury tents). This unusual destination, which offers a variety of outdoor experiences, is offering a few deals to the fall … as if you needed even more reasons to go.

Book a three-night stay by August 31, 2009, and you will receive three meals a day for two people and a $250 credit per room-night toward your choice of wilderness adventure (does not include spa services and some fishing programs). ATV touring, fly fishing, horseback riding and clay shooting are among the activities in which you can participate while enjoying Paws Up, and a stop at the spa, even though it’s not included in the package, isn’t a bad idea.

If you need to put the stress of the city behind you for a bit, Paws Up is the place to do it.

Hermes helicopter redefines the run to Narita

Regardless of what you do, a day will never have more than 24 hours. If you’re strapped for time, the only way you can buy time is to cut something else, and time spent sitting in traffic is at the top of everyone’s trade-in list. If you’re headed for the airport in Tokyo, skip the streets and take to the air. A new luxury helicopter service is shuttling passengers between the Asaka district of Tokyo and Narita International Airport. Swap an hour and a half in a car (or worse) for 30 minutes in the sky, reclaiming precious minutes you thought were lost.

The helicopters are designed with more than function in mind. The machines are pimped out by Hermes, with calf leather seats for up to four passengers. Starting on September 16, 2009, up to 22 flights a day will be run.

So, how much is your time worth? The hour you save by flying instead of driving will set you back around $790 for a one-way trip. For people who bill $1,200 an hour or redefine economies with the swipe of a pen, it beats the other ways to make the trip.

Los Angeles’ SLS Hotel Reviewed

Los Angeles may be one of America’s trendiest cities, but when it comes to luxury hotels, it’s in love with the past. Something about New Money tempts its holders into imitating the old ways rather than forging new ones of their own. So Beverly Hills hotels, especially, operate with a sort of muted, discreet luxury more suited to a moneyed uncle than a cutting-edge whippersnapper.

But late last year, nightlife impresario Sam Nazarian, the guy behind some of L.A. coolest and best-designed haunts, decided to enter the hotel market and hip up the luxury niche. Could he make his new venture, the SLS, appropriately sassy without losing the formality and class of a proper five-star hotel appropriate to the City of Angels?

The location is certainly ideal: In the former Hotel Meridien on La Cienega, a couple of blocks south of 3rd Street and the Beverly Center. You could walk between the two — if anyone in Los Angeles ever actually walked anywhere. The clubs of West Hollywood are about five minutes east, and on a good day, LAX is 20 minutes down La Cienega.

Sometimes the best way to evaluate places like this is to simply take the big names out of it and appraise the place as a product. That’s what I did. Without the splashy names to impress you, will you still be impressed?

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Triumph …

Immensely. The common-area decor feels like you’ve fallen down the rabbit hole, picking up quietly self-impressed scenesters as you tumbled.

Let your eyes adjust for a moment, and you’ll start to understand one of the primary draws of a good hotel: It makes you feel the way you can never feel at home.

The twisty style logic starts even before you enter the building. An outdoor covered patio, stocked with couches and supervised by a clear, mounted deer head gives the impression that the hotel hasn’t entirely finished moving into the building. Yet a few guests are usually hanging out there, generally ignoring the shelves of borrow-able books and smoking cigarettes in grudging compliance with California’s outdoors-only law.

Inside the doors, a long, over-dressed banquet table stretches nearly to a vanishing point; it’s the communal breakfast area, but it would suit the Mad Hatter. Oversized accents and elongated fixtures recall a whitewashed fin-de-siecle drawing room, pulled to comical limits and stashed in semi-darkness. Let your eyes adjust for a moment, and you’ll start to understand one of the primary draws of a good hotel: It makes you feel the way you can never feel at home.

On the walls of the elevators, life-size photos of loitering people — at a glance, not necessarily people you’d find cheery company, but they seem prosperous and busy — make riding alone feel like a group experience.

There are those who choose a hotel to display their style and wealth, and ironically, they’re often the ones who demand the most privacy. The SLS rooms are havens, but not from narcissism: Smoked mirrors cover most of the vertical surfaces. The TV itself vanishes behind floor-to-ceiling gloss when it’s not on. Such preening-ready design is patently L.A., but there are moments, such as right after waking, when you’d rather not stare at your reflection, even if it makes the room seem even larger than it already is.

The bed was so good that, quite frankly, I barely remember it. I fell asleep nearly immediately. Some people might be put off by the fact it’s sitting in the middle of the room and not pushed up against the wall (the desk was at the head, behind glass, so lovers can spy on each other as one works), but the pillowtop mattress and D. Porthault linens did their work.

Such an environment is clearly nothing like the homes that most of us live in, and to make up for it the SLS puts homey touches in the bathrooms. For example, instead of toothbrush glasses, guests use real goblets of colored glass.

Shampoo and body lotion doesn’t come in little throwaway bottles, but hefty ones sized like the ones in your own shower. Using them makes this highly wrought space feel a little more like home (and hotel heads promise they’re sanitized and refilled between guests).

Just so that there’s always a reminder that your late-night snacking impulse could lead to unsightly un-Hollywood thighs, the minibar segregates the goodies into those for “Saints” (trail mix, sun-dried fruits) and those for “Sinners” (peanut butter pretzels, chocolate licorice).

The truth is that my TV almost never was on. My favorite spot in the room was the leather banquette by my window, which overlooked La Cienaga Blvd (and, craftily, a billboard advertising the hotel itself). In the morning, the east-facing window was bathed in sunshine, and I could read the paper by the warm light.

One of the hallmarks of a true luxury hotel is that it insulates you from having to endure true interaction, and the SLS follows the modern trend of wiring rooms to the rafters. On the edge of that magic TV panel, there’s a console slot for playing DVDs, and beside the bed, the requisite mini-stereo awaiting your iPod. Internet access is wireless. But this is the type of place where if you want to borrow a laptop — or even a hybrid vehicle — the hotel has one to lend.

The coolness factor is so stratospheric, it’s hard not to get swept along. Here’s a shot from the in-room information folder, that gives a glimpse at the hotel’s tongue-in-cheek fabulousness (and its pervasive monkey motif):

As is is the trend with many modern upscale hotels, some of the amenities exist purely to notify you of their cleverness. For example, each room has a little rack of random pluses such as a cardboard kaleidoscope (by an etched sign reading “Take a Peek”).

Don’t let the SLS’s Starwood-managed reservations lull you into mundane Sheraton-level expectations: The staff is well-trained. They remember your name when you return your car to the valets at the porte cochere, and they’ll grant you access random amenities such as a pillow menu. The concierge addressed me as “sir” to the point of my annoyance (and his supreme subservience), and I noticed he just as readily accepts $40 tips from high rollers who wanted to get onto the toughest guest lists in town.

Which brings us to the clientele. Some of the SLS customers pick it because of the names behind it. So let’s bring those names into it for a second. Its head, Sam Nazarian, is the chieftain of the SBE Collection, which runs some of L.A. more popular nightspots (gay/straight confab bar The Abbey, dance club Area, XIV by Michael Mina, the Katsuya restaurants). Guests at the SLS gets guests get automatic entree to the guest lists at his other properties in town, and for the image-conscious, that counts for something.

The staff’s uniforms (or “attire”) are by designer Pascal Humbert, who gives the men tailored black suits and the housekeepers trompe l’oeil aprons printed on their dresses. Off the lobby, sassy luxury housewares brand Moss runs a little shop, and its expensive, culture-weary wares — think of a Spencer’s for millionaires that sells stuff like lamps sprouting from the barrels of chrome automatic weapons — are offered for sale for overindulgent guests. I had to wonder whether the celebrities who came through the SLS would appreciate the paparazzi shots sold as ironic curios. (The staff member I mentioned this to agreed that yes, the hotel might want to stash the Leo DiCaprio ambush shots on the night he comes to dine.)

Most notable, the overall design is by Philippe Starck, who has been installing jaw-dropping (and for the un-hip, possibly nightmare-inducing) lobby furniture such as oversize candle holders and side-tables that look like human heads. Naturally, nearly everything is for sale.

SLS guests are also shortlisted for the hotel’s over-the-top restaurant, The Bazaar, which is a destination for non-guests, too. Here, the Wonderland theme is warped to gastronomic ends. James Beard-winning Spanish chef Jose Andreas oversees an endlessly inventive menu of comforting classics rendered with molecular gastronomy. True to its name, it’s set up as a sort of marketplace of stations. In one area, you warm up with pre-meal cocktails, such as caipirinhas slushies made with liquid nitrogen and mojitos sweetened with a puff of cotton candy that vanishes as the drink is poured. Everything feels experimental, but never off-putting.

Foodies may count it as one of the best meals in recent memory.

Then you move into a dining area — Top Chef’s second-season runner-up Marcel Vigneron is lead dog in the open kitchen — which hits diners with wave after wave of ingenious small-plate creations such as olives spooned up in burst-in-your-mouth packets of liquid, or simple celebrations of top-quality ingredients such as a plate of Spanish fine-sliced ham. For dessert, you’re moved to a third area, where anise-infused chocolates and other bizarre but elegant combinations wipe out your remaining reserves.

Roaming is encouraged. There’s an in-house tarot card reader (really), and the furniture has hidden surprises, such as the banquet table embedded with monitors showing loops of Fellini films. The night I was there, “Desperate Housewives” actress Teri Hatcher was wandering in the Moss design store.

Even if it’s all undeniably pretentious and even defiantly Roman, the fact that most everything is based on simple childhood favorites and is executed with nearly surgical skill somehow undercuts the ridiculousness. Foodies may count it as one of the best meals in recent memory.

…and disaster.

I might have counted my stay among the most remarkable in years if I hadn’t be there a second day. That’s when, on a 90-degree day, I tried to use the pool.

The SLS lives in such fealty to the “in crowd” that it has hopelessly oversubscribed its rooftop deck. Unless they stake out a spot in the morning, guests can’t secure a lounge chair, despite the fact that most of the hipsters up there aren’t even swimming. (“Don’t you know Hollywood douches can’t float?” joked a friend of mine.) The hotel told me that only guests and customers of the hotel’s spa, Ciel, are granted access to the pool, but the youth, size, and homogeneity of the crowd seemed to testify to the contrary.

The SLS pool area is for scenesters, and not for hotel guests who want to pop up for a casual afternoon dip. The service, too, was slow and, unlike the Bazaar, not nearly worth the prices charged ($20 for a very poor, very watery rum cocktail that was gone in five sips).

The SLS pool area
is for scenesters, and not for hotel guests who want to pop up for a casual afternoon dip.

After being banished to an inhospitable group cabana, I decided to make a break for it, but when I went down to my car, there was an even more unpleasant surprise: While my vehicle was with the valets and the windows had been rolled down, someone had stolen a $40 phone charger from the cigarette lighter. When I discreetly pulled the manager aside to tell him about it, he seemed mortified (“This just doesn’t happen, sir,” he said; “It just did,” I said), but to the credit of the SLS, he immediately made it right by running to The Grove, an upscale shopping center located a few minutes east, and buying an identical replacement.

If only I had satisfied myself with keeping to myself. If I had only ensconced myself in my mirrored haven, and gone downstairs for the dazzling culinary chemistry experiments, my SLS would have been the most remarkable stay I’ve had in years.

Instead, I learned an important lesson: No matter how lofty the design goals, a place lives or dies on the quality of the people who use it.

SLS Hotel
465 South La Cienega Blvd., Los Angeles
310.247.0400
www.slshotels.com
Doubles from $400