Top off that United frequent flyer account with Award Accelerator

by Grant Martin on

United Airlines just fired up a tool on their website called Award Accelerator, a tool that essentially lets you pay to double or triple earned miles on any of your flights. Basically, you pay a sliding fee on check-in that effectively equates to three cents per mile, then at the end of your flight the airline dumps the bonus into your account.

So say you’re flying 500 miles from Detroit to New York City. Pay fifteen bucks and you can earn 1000 miles for the trip, or pay thirty and you can earn 1500.

So when is this useful?

Well, if you divide the cost of a regular domestic award ticket, 25,000 miles, by 0.03 cents/mile, you get a total of 750$ spent for those miles. In other words, if you bought all of your miles for an award ticket this way you would be paying 750$ for that ticket — too much for any old domestic ticket. So it doesn’t make sense to double or triple your miles on every flight.

The instance in which this tool might be handy, however, is when you need just a few extra miles to reach that award tier from which you can book. You’re at 24,000 miles, you’ll earn 500 on your next trip and want to push that to 25,000, for example. In this case, it makes sense.

Just try not to make a habit out of it.

Are frequent flyer programs dying?

by Grant Martin on

With all of the recent cutbacks in the airline industry, frequent flyer programs are taking a beating. While passenger loyalty rewards are a great perk to air travel, any freebies given away by the carriers cut into the bottom line — a mark that has fallen under intense scrutiny over the last six months.

To mitigate some of the loss from award mileage and ticket redemptions, airlines are making it harder and more expensive to use to earn and use your miles. Just last month, Delta Airlines instituted a fuel surcharge for booking an award flight; now in addition to taxes that you pay for that ticket you’ll have to pony up up to fifty dollars for the privilege of booking it. Others, like American Airlines, are increasing the number of miles that you have to redeem for certain tickets and charging an additional fee to upgrade your seats into a higher class.

All of these changes are provoking industry analysts to worry about the future of frequent flier programs. George Hobica, founder of Airfarewatchdog.com, points out that some alternative reward credit cards are now more beneficial then keeping a miles card. Others, like Clark Howard point to the devaluing mile and wonder if it’s even worth accruing miles at all, saying “Don’t waste any effort chasing frequent flyer miles, which are like fool’s gold.”

Is the situation really this dire?For the casual traveler, it may be. Those of you who only fly once in a while and slowly earn miles up to a free ticket every five or ten years may see their award programs changed or their miles devalued from under their feet — such is the nature of business in a tight, evolving industry.

But for the acute traveler, there are many many reasons to still keep banking miles. Elite status, the key to getting upgrades, better seats and more miles is still a huge part of any mileage program and is still worth attaining. And there are still many uses for your miles — even if those avenues are harder to approach. Patience, timing and strategy play a critical role in making the correct award booking and with the right perspective it’s still possible — if not easy — to find award tickets.

If you want to bore down into the nitty gritty of making your miles work for you, here’s a tip: think about how much you travel and think about how much time you want to devote to working the system. If mile accrual is an every-so-often occurrence and you’re having a hard enough time finding a chance to cook dinner, you might want to relax, have a couple of bottles of wine and ask your neighborhood geek to look into your miles situation.

Alternatively, if you’re a 150k mile/year earner with some time at the airport lounge, orient yourself with Flyertalk, Airfarewatchdog and your local airline’s website. You’ll quickly learn how to best apply your miles.

Just don’t stop plugging your frequent flyer number into your reservations — trust me, it’s worth it.

Why Is It So Hard To Use Frequent Flier Miles?

by Willy Volk on

Last year, I needed to fly to Alabama for a funeral. On the phone with the customer disservice representative, I learned I had two choices:
1.) I could fork over nearly $1000 for the round-trip (non-stop) flight.
2.) I could surrender roughly 70,000 frequent flier miles I had saved up.

Ultimately, I chose to give up the FF miles, because I was afraid Delta would confiscate them anyway during their restructuring.

Over on the Huffington Post, frustrated traveler Jason Bartholomew tells a ridiculous and shameful story (for the airlines) about trying to cash in some of his miles for a flight from JFK to Orlando. Ordering the tickets 7 months in advance, he’s told there are no frequent flier seats left for the legs he wants. Then, he’s told it’ll cost him 100,000 miles to make the flight work. Later, he learns that the airline wants to charge him to correct their error and change reservations he didn’t even make! His experience is at turns hilarious and irritating, but the screwball comedy of Kafka-esque proportions has a (somewhat) satisfying ending.

Sorry to hear about your troubles, Jason, and take comfort in this: according to Consumer Affairs, the availability of seats for frequent fliers will increase throughout 2007. If you’re looking for some other tips about how to negotiate the messed-up world of frequent flier miles check out these tips: