Undiscovered New York: Staten Island’s Snug Harbor

by Jeremy Kressmann on

Welcome to Undiscovered New York. This week we’re returning to one of New York City’s least-visited tourist spots: Staten Island. Despite its reputation as the “Forgotten Borough,” Staten Island is home to some of New York’s most delicious food, unique sites and friendly residents. Not least of these sites is Snug Harbor.

Originally founded as a residence for aging sailors, the sprawling 83 acre grounds of Snug Harbor are host to a majestic collection of 19th Century Greek Revival buildings, interesting art museums and serene botanical gardens. What’s perhaps most amazing about this fascinating site is just how easy (and cheap) it is to get here from Lower Manhattan. A scenic (free) ride on the Staten Island Ferry plus a quick 10 minute bus trip and you’re there.

Want to get lost in a hedge maze and an authentic Chinese garden? How about some panoramic views of New York Harbor and the city’s skyscrapers? Click below to go inside Staten Island’s Snug Harbor.
Snug Harbor Grounds
The centerpiece of Snug Harbor is the site’s beautiful 19th Century architecture. A complex of five buildings comprise the area’s main focal point, with the huge Randall Memorial Chapel as the anchor. Each building presents a front of soaring columns and a spacious portico in a style similar to that of the ancient Greek temples. On all sides the buildings are surrounded by other unique landmarks: an original wrought-iron fence, an 1890’s zinc water fountain and some beautifully manicured grounds.

The careful placement of each building along with the landscaping have led many visitors to describe the site as reminiscent of a college quad. The whole scene, taken together, represents a surprising oasis of calm in the typical hustle and bustle of New York City.

Staten Island Botanical Garden
Also on the site of the Snug Harbor complex are the Staten Island Botanical Gardens, one of the more interesting landmarks in the area. Kids will be easily entertained by the Connie Gretz Secret Garden, one of only a handful of European style hedge mazes in the United States, and one that is modeled on the well known children’s book, The Secret Garden. The maze winds its way to a miniature castle, complete with its own drawbridge and moat.

The gardens are also home to The New York Chinese Scholar’s Garden, a unique Chinese-style space modeled on the famous green spaces of the Chinese city of Suzhou. The beautifully landscaped courtyard with pond, terraced rocks and authentic Chinese pavilions was constructed by 40 artisans brought in from Suzhou to ensure accuracy and authenticity.

Newhouse Center for Contemporary Art
With all the beautifully preserved architecture and authentic gardens, one could be forgiven for thinking Snug Harbor is purely a historical sight. But in fact, Snug Harbor is also home to one of New York’s many galleries of contemporary art. The Newhouse Center for Contemporary Art, a Smithsonian-affiliated museum that is home to around 15,000 square feet of gallery space. Depending on when you pop in, you’ll be treated to exhbitions by a diverse range of artists, ranging from both the international to the local.

US Airways check already in the mail

by Tom Johansmeyer on

Notoriety is now worth $5,000. US Airways sent checks for $5,000 to each passenger on Flight 1549 last week, better known as the plane that touched down on the Hudson River. The payment came with a letter, in which the airline claimed to be “truly sorry.” Passengers were also reimbursed for ticket costs.

This is a pretty refreshing move, especially following JetBlue’s refusal to recognize its shortcomings outside a courtroom.

According to US Airways, luggage from Flight 1549 may remain in the hands of investigators for several months, and some may be “unrecoverable.” Compensation for this inconvenience, the checks began to arrive yesterday. US Airways has stated that the checks are not intended to sidestep any claims or litigation that passengers may file.

The reason for the delay in returning recovered luggage, according to reporting by the NY Times, is that the items have to be weighed wet, dried for eight weeks and then weighed again. The purpose is to verify the weight and balance of the plane.

[Via NY Times]

Lawsuit leaves airline feeling blue

by Tom Johansmeyer on

Bill Baker was mad. This crotchety blogger was so pissed at JetBlue that he took the airline to small claims court. On January 16, 2009, victory was sweet, to the tune of $494. The money, he says, will be donated to charity.

Clearly, one lone nut blogger can make a difference.

JetBlue delayed Baker’s red-eye flight from Portland, OR to New York for five hours, before announcing the cancellation of the flight. The passengers were offered flights out three days later. Meals, accommodations and earlier flights were not offered. So, Baker took JetBlue to Connecticut small claims court. He asked for damages of $722.50 (per his blog, $687.50 per the court record). The airline apparently took the lawsuit seriously, actually sending a representative to the hearing. This was not enough, however, to sway the events to JetBlue’s favor.

The airline has developed something of a reputation for canceling flights and pushing passengers days into the future. When I went to the Ritz-Carlton Golf Resort, JetBlue canceled my flight and simply said that I wouldn’t be able to get into JFK for another two days. I pushed, asking about the many other airports in the New York area – small spots, like LaGuardia and Newark. Finally, I got them to put me on a flight for the next day. Like Baker, JetBlue offered nothing to make my trip easier.

I just sent a letter to JetBlue, which garnered a very weak response from the airline. Baker aimed high, and it worked.Litigation was not his first choice. In fact, he offered to let JetBlue donate the $722.50 for which he was suing to the ASPCA or the Humane Society of America. The airline did not respond to his offer. They did offer some vouchers as compensation, which he refused to use. But, the judge seemed to consider them in his final award, as they account for the difference between the damages requested and those rewarded.

I guess the moral of this story is that airlines should realize that even the smallest complaint can snowball. I found out about Bill Baker’s story on his blog, which was linked to his Twitter account, went to his blog and was entranced. That’s all it takes, sometimes, for one company’s bad news to gain a hell of a lot of attention. One person cruising a series of links at the right time can turn a small story into a big one.

For travelers, the message is that we need to continue to talk to each other. Start your own blogs. Use sites like Twitter. As we saw earlier this week, with the use of the Hudson River as a runway, citizen journalism has become a powerful force. Let everyone know about the best and worst you see on the road. We’re all in this together. Also, the airlines and hotels are starting to pay attention. One tough tweet will be noticed.

And, Baker leaves us with his battle cry, “Ask not how airlines can screw you; Ask how you can screw the airlines back!”

Read about Bill Baker’s lawsuit against JetBlue >>

View the official results of the Connecticut Small Claims Court >>

Learn about blogging, microblogging and travel >>

Read about a suit against Easyjet in Europe >>

Start your own airline lawsuit >>

[Thanks, Bill]

Gadling Take FIVE: Jan. 10– Jan. 16

by Jamie Rhein on

First, where ever you are, I hope you’re toasty warm. Man, is it cold in Ohio!

Hopefully, you’ve been inspired to travel by our budget travel series this month. There are two more weeks to go. Thanks to Jeremy’s post, I’ve hooked into the idea of checking out Puerto Rico, a place I haven’t been. In regards to those cities where I have traveled, I have a stash of new ideas.

For more budget travel ideas, here are five more posts. Two are about people who have unconventional methods for seeing the world.

Mint offers New Yorkers cheap hourly car rentals

by Jeremy Kressmann on

I really don’t encourage anyone to try driving in New York. Aggressive cabbies, near-constant traffic jams and a variety of video game-worthy obstacles conspire to keep drivers in a near-constant state of anger and anxiety.

But for locals and visitors alike, there are times when nothing but a car will suffice. Conveniently enough, this week marked the launch of a new pay-as-you-go rental car service in New York called Mint. Like competitor Zipcar, the upstart company provides members with on-demand vehicles they can rent for periods as short as one hour up to several days. Mint has also upped the ante by offering to waive their $25 application fee for members of other car-sharing clubs and starting hourly rates as low as $2/hour from now through June 2009. Pretty sweet.

So what’s the real difference between Mint and Zipcar? Not all that much as it turns out. As a rule of thumb, Mint plans are generally cheaper than Zipcar plans in terms of hourly/daily rates, though it ultimately depends on which plan you have and the time of day you’ll be driving. It’s best to take a look at the options and see what works best for your particular needs. In any case, the extra car-sharing competition is sure to be welcomed by price conscious rental car drivers everywhere. Check out Mint the next time you’re in NYC and need some temporary wheels.