Are locals rude because tourists expect too much?

We’re all familiar with the “rude American.” And, I’m sure we all are aware of the stereotypes involving people in other countries. There’s really no such thing as a popular tourist, it seems, and it isn’t unusual to hear locals described as cold, unfriendly or detached. Sure, there are exceptions to this, but enough complaints have circulated to give the claims at least a bit of credibility. Have you ever wondered why this is?

I have.

I’ve lived almost my entire adult life in cities considered to be among the rudest (Boston and New York), and I probably exemplify the complaints that tourists have about these destinations. I’ve also been a tourist and found that some of the “coldest” cities in the world (e.g., Paris) weren’t bad at all. It’s obvious that there’s a disconnect, and this has been on my mind for quite some time.

I’m starting to believe it’s that tourists expect too much. There’s a difference between being a guest in someone’s city and being a guest in his home. In one case, you make the choice, and in the other, you have to be invited. All too often, we behave as though the former implies the latter. It doesn’t, and when we make this imprudent assumption, it annoys the locals. I get it. I don’t blame them.
I came to this conclusion while riding the 3 train from the Wall Street stop last week (it was involved in the thinking I did at that point after having an experience with demanding tourists). I was running from one meeting to another, and a tourist tried to stop me to take a picture of him in front of the New York Stock Exchange. I didn’t have time, and his face showed a bit of attitude. Also, he didn’t take a second to think that “guy in a hurry” means “guy who doesn’t have time to stop and take my picture for me.”

The problem, it seems, is one of mindset. When we’re on vacation, we do our best to let go, to put the concerns of the workday (and obligations of the evenings) behind us. We want to relax, to unwind. In doing so, it’s sometimes easy to forget that the people at our destination aren’t on vacation. They are taking the kids to soccer games, hurrying to get back to the office after lunch and trying to enjoy a drink at the end of a busy day.

Sometimes, they are too busy to deal with us, and sometimes, they just don’t want to.

It’s hard to blame them, of course. All you need to do is think about how wiped out you are at the end of the day, and then wonder how you’d respond to a tourist trying to stop you on your way home … because he wants to be in a picture that has a local landmark in the background. Sure, there are times when it’s no problem. I’ve taken more tourist photos than I can count for visitors to New York. I’ve also lost track of the times I’ve had to (or chosen to) decline.

When you take your next vacation and find yourself looking for help from a local, be understanding. Realize that you may not be the most important thing on that person’s mind. And if you come to New York, I’d be happy to take your picture in front of the bull, but if I’m running past, let’s do it at another time. Deal?

[photo courtesy of Corporate Secretary]

Brooklyn Bridge celebrates 128th anniversary


If you are in New York today, consider paying homage to one of the city’s most venerable landmarks: the Brooklyn Bridge, which turns 128 today. The iconic bridge opened in 1883 after 13 years of construction. As is common with mid-week birthdays, the main celebrations happened over the weekend, including a special offer to get a $28 tattoo of the Brooklyn Bridge from a local tattoo parlor. Brooklyn Tattoo illustrated 60-70 proud Brooklynites in 2010, and inks another dozen or so each month. That’s a lot of bridge enthusiasts!

Should you not want such a permanent souvenir, you can always celebrate with a walk across the bridge and a picnic at the newly-expanded Brooklyn Bridge Park (where yours truly got married 7 years ago), but forget the Champagne – no alcohol is allowed on the bridge or in the park.

Photo of Langley aircraft carrier under the Brooklyn Bridge courtesy San Diego Air & Space Museum archives.

The four locals you don’t want to take your picture


So many of my pet peeves really do find their roots in personal experience.

I was walking up Broad Street last week, right by the New York Stock Exchange. This part of New York offers an interesting mix. There are plenty of professionals dashing from one meeting to the next, traders from the exchange (identifiable by their jackets) outside for a chat or a smoke, tourists with their cameras out the ready and even the occasional street preacher.

In a hurry, I was darting up Broad to get to the Wall Street subway station. I was short on time and patience. It’s not laudable, but it does happen. And as usual, I found myself running the tourist gauntlet so I could catch a train. One unfortunate soul stretched his arm out in front of me, camera in hand, and asked me to take his picture. I sidestepped his arm, declined and kept going.

Once I got on the 3 train, I had time to reflect on the experience. Many of us have been on both sides of that experience. We’ve been tourists looking for a helping hand, and we’ve been busy locals, trying to get from Point A to Point B with minimal headache. It’s mutually frustrating … and it’s just part of life and travel.

While we’d all love to encounter polite locals, sometimes, we do need to be realistic. Not everybody is going to be in a position to help. The first step is to know which people to leave alone when you’re looking to create a memory. Here are four locals to leave alone when you want someone to take your picture for you:1. The busy professional: if you see someone walking quickly and with a focused look – dressed in a suit or not – let him go. He has someplace to be, most likely, and it’s only polite to respect his time. You don’t know what’s on his mind or where he’s going, and while you may want your picture taken, that doesn’t translate to an obligation on his part.

2. The person who won’t make eye contact: this person may be (and probably is) avoiding eye contact for a specific reason. He doesn’t want to get roped into your Kodak moment. This behavior may be a bit rude, but again, the fact that you need someone to hold your camera doesn’t translate to an entitlement.

3. The busy parent: a parent who has his or her hands full really doesn’t need something else to worry about. Show a little respect when mom or dad is trying to deal with the kids. You can wait for someone else to walk by. Really, you can.

4. The homeless guy: trust me, you can do better holding the camera yourself.

When in doubt, look for another tourist to help you. This is what I did at Abbey Road in London – we scratched each other’s backs, so to speak. Or, you could bite the bullet and invest in figuring out how to work the timer on your camera.

It doesn’t hurt to be reasonable. Sometimes, people really are too busy to help you.

[photo courtesy of IR magazine]

Gadling’s 2011 NYC summit / NoFF happy hour recap

One week ago, the nefarious crew here at Gadling assembled from all parts of the globe to gather in the Big Apple for our annual team summit. Led by Gadling’s steadfast Editor-in-Chief & tequila pusher, Mr. Grant Martin, the team took to the bustling streets of NYC for a weekend of strategizing, socializing, pool sharking, and vital face time.

The highlights of the weekend (from what we can remember) included a travel/tech panel organized & curated by Gadling’s own Jeremy Kressmann; where Drew Patterson (CEO of Jetsetter), Geoff Lewis (CEO of Topguest) and Grant Martin discussed the present and future of social media’s impact on loyalty programs.


On Saturday evening, we had the pleasure of teaming up once again with the boys at the Nomading Film Festival to wrangle some of the top NYC-based talent in the travel industry for our second happy hour of 2011. Hosted at the Lolita Bar in Manhattan’s Lower East Side, we convened over a special pouring

of 17 Year Old Fine Oak & 18 Year Old Sherry Oak Single Malts from the Macallan. A sensible amount of scotch & tequila was consumed, new friends were made, old friends reunited, and when the fine folks at Mastercard & Travelocity started feeling generous, coveted gifts (and gnomes) were raffled.

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We couldn’t have asked for a better group to share the celebrations with; thank you to all that were able to make it. If you missed us this time around, then scroll through the gallery above to see the photos that we were allowed to publish. If you want the uncensored version, you’ll just have to join us next time!

Review: Chinatown Chow Down iPhone app

One of the best things about living in New York City is that you can experience the foods from all over the world without ever leaving town. And one of our favorite ways to do that is by heading to Chinatown. There’s one problem with selecting a place to eat in Chinatown, however: how do you choose from the hundreds of restaurants? It’s easy to be paralyzed by choice as you see block after block of ducks hanging in windows, dumplings steaming and dim sum carts rolling along. While there are several websites and mobile apps out there that provide restaurant reviews and assist with the selection process, none specialize solely in Chinatown. Given the incredible number of restaurants focusing on various types of Chinese cooking, we were in need of an expert to help us navigate through the organized chaos of this Chinatown. That’s why we had high hopes when we heard about Chinatown Chow Down. The brainchild of Craig Nelson, an editor at Not For Tourists, the app has some serious credentials behind it. We put it to the test to see if it truly can help us make sense of Chinatown.

%Gallery-124014%The app first allows you to select the type of cuisine that you’d like to eat. If you’re thinking that it’s all “just Chinese food,” you’re sorely mistaken. From dumplings to seafood to some of the best Malaysian and Vietnamese restaurants in the city, each Chinatown restaurant has its own specialty. Once you make a selection, you can sort by name, distance from your location or cost. Given that Chinatown isn’t all that large, the distance option is not as helpful as it would be in an app that covers an entire city rather than just a neighborhood. Still, it’s a useful feature if you’re not familiar with the neighborhood.

Once you select the cuisine and sort method, you are presented with a list of restaurants. Tap on a restaurant and you get a fairly comprehensive writeup. All of the copy was written by Craig Nelson, and his experience with Not For Tourists shows both in the tone and thoroughness of the text. Links in the text go to reviews from outside sources, writeups of other restaurants in the app and even YouTube videos that play seamlessly on the iPhone. Each restaurant entry includes fantastic photos and a map that immediately displays both your location and the location of the restaurant. All of these items might sound simple and basic, but when we’re attempting to decode a chaotic and frenetic neighborhood like Chinatown, simple and basic is what we want in an app.

Users can leave comments about restaurants similar to leaving tips on Foursquare. You can also add restaurants to your Favorites, which you can then find in the Favorites category in the list of cuisines. The Share feature only allows users to email a restaurant writeup (it opens automatically in the iPhone’s mail app). We’d like to see more integration with social media in future updates.

Chinatown Chow Down includes over 100 restaurants at the moment (each one of them personally visited by Nelson during his research). There’s talk of including the Chinatowns of New York’s outer boroughs (here’s a tip: head to Flushing, Queens right now!) in the future, and updates should push through more reviews, as well.

Chinatown can be intimidating, but with Chinatown Chow Down, it’s suddenly much more accessible. The app is like having an expert in your pocket, which, while sounding cliche, is exactly what an app like this is supposed to be. The user interface is clean and simple, the information is comprehensive without being overwhelming and, at $1.99, it’s priced like much of the food in the neighborhood that it covers.

Unlike many of the restaurant apps that we’ve tried and then forgotten, we can legitimately see ourselves using Chinatown Chow Down regularly when we find ourselves in the neighborhood. It’s singular focus allows it to excel and it truly helps users satisfy their cravings even when they can’t read all of the signs.

Chinatown Chow Down is available in iTunes now.