Airline Madness: Gadling’s tournament of airline annoyances

by Mike Barish on

It’s that time of year again! All around the country, people are filling out their brackets and arguing over match-ups. That’s right; it’s March Madness Airline Madness! Just like last year’s Hotel Madness, we’ve compiled a list of travel pet peeves. Only this time around the competition is for the title of Worst Airline Annoyance. Our selection committee vetted the pool of candidates and chose the 16 worst offenders. Now it’s time for you to vote. Over the next two days, all of the first round match-ups will be posted here on Gadling for you to weigh in. The winners will advance to the second round, then the Final Four and so on until we crown an Airline Madness champion.It’s going to be an exciting few weeks of debates, arguments and rants about cry babies, overhead space and baggage fees. We know you’ll have some opinions to share and we hope that you’ll speak up in the comments.

Below is a list of our first round match-ups that will be up for voting later today for the first four match-ups of the first round. The second half of the first round will be open for voting tomorrow, so keep checking back for all of the action! [Update: The first round has ended and voting is closed.]


#2 Legroom vs. #15 Inefficient boarding procedures



#3 Lack of free food/prices for food vs. #14 Cold cabin/no blankets


#4 Baggage fees vs. #13 Obese people who take up two seats


#5 Lack of overhead space vs. #12 Inattentive parents of crying babies


#6 Change fees/no free standby vs. #11 Lack of personal entertainment/charging for entertainment


#7 Rude airline staff vs. #10 Having to turn off electronic devices during takeoff & landing


#8 People who recline their seats vs. #9 People who get mad at people who recline their seats

Welcome to Airline Madness! It’s up to you to pick the champion (because everything’s amazing and nobody’s happy)!

Catch up on all the Airline Madness here.

Flight attendant photographs obese passenger / safety hazard

by Scott Carmichael on

The story behind this photo is that a flight attendant on an American Airlines flight pulled out her camera phone to show how airlines deal with the problem of obese passengers. As you can see, no amount of seat belt extenders is going to help this fellow “of size”.

The photo was sent to Kieran Daly at Flightglobal, and according to the source, it is 100% authentic. Commenters who were on the flight say the poor passenger in the middle was pulled from the flight, given a voucher for his inconvenience and put in first class on the next flight.

Several things come to mind when looking at this photo – first of all, nobody in front of this guy will be getting anything to drink, as there is no way the trolley will fit through that gap. Secondly, in the event of an emergency, I would not be surprised if this guy does not manage to fit through the emergency exit.

In my opinion, American Airlines should have denied the man boarding until he ponied up the cash for a second (or third) seat. Letting him board, and then forcing another passenger to be bumped is pretty unfair.

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United airlines “fat passenger” policy prompts plenty of backlash

by Scott Carmichael on

On Wednesday, I posted about the new United Airlines policy for charging “passengers of size” for 2 seats, if they are unable to fit in one seat or use a single seatbelt extender.

Now, whether this new money maker is a good idea or not, is besides the point, at least for United, because the PR backlash is already starting to hurt them and has forced them to change the wording in their rules.

The AAPR (not to be confused with the AARP) is the Association for Airline Passenger Rights, and they claim that charging large passengers is just another way for the airline to make even more money. Instead of changing the rules, they say the airlines should change their seats.

“They’re at it again,” said Brandon M. Macsata , Executive Director of AAPR, of the airline industry. “United is now the latest airline to shelve customer service standards in search for higher profits, while claiming that the new policy is to ‘protect’ other passengers. At issue should not be the size of any passenger, but rather why the airlines continue to pack coach passengers like sardines into the cabin.”

I completely agree – airline seats in coach are too small, but in an industry where competition is fierce, packing more people in your already cramped planes is one of the few ways they can still make money.

And to be honest, the policy isn’t really after “large” passengers, it is for “really really large” passengers. If you need more than one seatbelt extender, and/or need more than one seat, then you do need to pay for it, especially if you are going to be an inconvenience to the passengers next to you.

As much as I’d love to see modernized (larger) coach seats, it’s going to take a miracle for the airlines to invest in the back of the cabin. Remember, these are companies that don’t even have the money to hand out free pretzels.

Still, it is nice to see an organization protect the rights of the airline passenger. To learn more about how the AAPR is helping us, check out their site.

United Airlines to charge obese passengers for the extra space

by Scott Carmichael on

United Airlines just announced their plans to charge obese passengers for the extra seat they take up on their planes.

They are not the first airline to do this, and most likely won’t be the last. That said, their definition of obese means that readers with a bit of a beer belly won’t have to worry too much.

Only passengers who need more than one seat belt extender, or who can not sit in their seat with the arm rests down will have to pay.

That probably means less than half a percentage of their passengers. I’m a big guy myself, but I have no problem using the regular seatbelt, plus I can easily keep the armrests down without bothering the passenger next to me.

The extra charge will be for a second seat, and on aircraft without a spare seat, the “passenger of size” will have to wait for the next flight.

The new rules will be enforced by the gate agents, which is probably going to lead to nothing but trouble for the airline, and I suspect they will be in court with a large passenger defending this new rule pretty soon.

Their official policy can be found here.