Hotel Review: JW Marriott, Ritz-Carlton wake up downtown L.A.

L.A. LIVE – the sports and entertainment complex that envelops the Nokia Theater and STAPLES Center – is hoping to change the way people view downtown Los Angeles. Thanks to the stadiums, restaurants, nightclubs, shopping and outdoor pavilions that opened in October 2007, downtown Los Angeles was revived with a faint heartbeat. Now, two new hotels are opening their doors in an effort to wake up the district and give people a reason to spend the night in downtown L.A.

The J.W. Marriott Hotel Los Angeles and Ritz-Carlton, Los Angeles make up the $2.5 billion building in heart of the L.A. LIVE complex, boasting 1,001 rooms total (878 rooms in the J.W. Marriott and 123 rooms at the Ritz-Carlton and Ritz-Carlton Residences). While the hotels share the space as part of the luxury brand’s global portfolio, the two brands maintain their individuality in design and style.

J.W. Marriott hotel designers took advantage of the lobby’s open frame. The neutral colors on the walls and rugs are contrasted with modern furniture in reds, purples and animal prints, emphasizing the enormous space while still giving travelers a comfortable place to rest upon arrival. A few steps past the check-in counter, however, and you’re transported to a futuristic display of lights, mirrors and lots of action.

The hotel is home to one of L.A.’s newest dining destinations, L.A. Market. The full-service restaurant created by the “Rock-n-Roll” celebrity chef Kerry Simon is sourced from organic, sustainable and local sources, and combines his flare for everyday foods with his bold personality. The sushi pizza is a favorite of hotel employees, and Simon’s signature burgers are worth every bite. The Mixing Room – located across the lobby from the restaurant – takes guests on a mixology escapade of signature cocktails and cosmic creations in an all white-and-gold furnished space with floor-to-ceiling windows overlooking Nokia Plaza.


The J.W. Marriott guest rooms occupy floors 4-12 and are substantial in size and stature. There’s a 4000-square-foot fitness center and a pool for those who want to soak in the California sun. While guests of the J.W. Marriott have access to the Ritz-Carlton’s 8000-square-foot spa, some areas of the hotel remain exclusive to Ritz-Carlton clientele.If the J.W. Marriott is the meeting space of L.A. LIVE’s grand collection, the Ritz-Carlton Los Angeles at L.A. LIVE is the area’s exclusive retreat.

In contrast to the J.W. Marriott’s bold lobby design, the Ritz-Carlton entrance is dimly lit from a Swarvoski crystal chandelier set against deep mahogany wood. Recognizable on the outside by its glass facade, one of the most mesmerizing parts of the Ritz-Carlton, Los Angeles, is its variations in the color of blue glass on every floor. Symbolic of the ocean or the sky (depending on how you like to view hues of blue), the LEED-certified structure almost looks as if its draped in diamonds when viewed from the right angle. Guests of the Ritz-Carlton have exclusive rights to the 3,400-square foot Club Lounge, rooftop pool and private fitness center.

Ritz-Carlton’s 123 guest rooms and private residences are located on the upper floors of the building but the pièce de résistance of this gem is the 24th floor restaurant, which offers views of Los Angeles from every table. During my tour of the hotel, a private dining area and wine cave were under construction, but will open in time for its first guests on April 2.

The outdoor pool on the 26th floor is also exclusive to Ritz-Carlton guests and comes shaded with cabanas and a rooftop bar and restaurant. If you’ve ever wondered what Los Angeles looks like from above, this is the spot to be.

While it’s likely you’ll be visiting the hotels as a guest, it’s worth noting the building’s gargantuan meeting space. With almost 100,000-square-feet at its disposal, the hotel is primed for conferences and events of all sizes.

The J.W. Marriott is currently open to guests, and the Ritz-Carlton, Los Angeles will take its first reservations on April 2. Spending time in downtown LA just got a little more exciting.

Charm Camp for teens at The Ritz-Carlton, South Beach

Looking for an etiquette program for your teenage daughter? Look no further than The Ritz-Carlton, South Beach, where they have just announced a Charm Camp program.

At Charm Camp, young ladies will be given a 5-hour polishing course in poise, etiquette, makeup, style, healthy snacking and choreography by Miami HEAT dancers (pictured).

The “glam capital” hotel’s PR manager will teach a class on the art of conversation, and a professional makeup artist will guide students through an hour-long session on age-appropriate makeup. Additionally, Celebrity Chef Jeff McInnis, of Top Chef fame, will teach a class on eating and cooking right in the hotel kitchen. The day will end with a dance lesson led by two Miami HEAT dancers (four-time “Most Popular Dance Team in the NBA”), and then a Q&A about etiquette, appearances, being a role model and making a positive impression.

Charm Camp is the brainchild of Michelle Payer, the same visionary behind the hotel’s tanning butlers. “It’s loosely based on my own experience in ‘Wendy Ward Charm School’ at age 13. I kid you not. It left an indelible impression, although WHY, in Portland, Oregon, we were taught to graciously get in and out of a limousine is still a mystery. I still chuckle about that …”

The $175 program will debut June 19, and additional days are planned for November and December. Contact Mylene Santana at The Ritz-Carlton, South Beach (786-276-4008) for more information or to book.

Daily Pampering: The Tanning Butler, Ritz-Carlton South Beach

Oh, hellooooo, Mr. Tanning Butler.

Ladies, allow me to introduce you to your favorite beach accessory. He strolls Ritz-Carlton’s South Beach pool and beach area during peak tanning hours with one purpose: to apply sunscreen to those hard-to-reach shoulder and back areas.

You can flag him down every weekend from 12 noon to 4 p.m. and ask him to layer on the Hampton Sun tanning products. The Tanning Butler travels with an Evian spritzer to help you cool down, and will even clean off those spots on your sunglasses. Whether you need SPF 10 or SPF 100, he’s got it and will offer you a complimentary rub-down… err, sunscreen application, while you enjoy your day in the sun.

“This modern twist on the English butler is beyond guests’ expectations,” said Michelle Payer, creator of The Tanning Butler. “It’s a light-hearted service we created to cater to our guests as they sunbathe by providing an unexpected, luxury service they won’t see anywhere else in the world,” she said.

We completely agree, Michelle! (And may I just say, bravo, Ritz-Carlton. You rarely disappoint, but this little luxury certainly tops the list of favorite hotel amenities.)

UPDATE: We just got word that the The Ritz is hiring a new tanning butler!

“We’re looking to fill the position immediately with someone who’s outgoing, positive, energetic and recognizes the role as a brand ambassador,” said Payer.

If you think you fit the bill (Requirement #1: The position is for men only) contact the Ritz-Carlton South Beach for details. It’s a good gig, if you can get it — the last tanning butler is on his way to Italy for an Armani modeling gig. (psst, Ritz-Carlton: If you need help with the interviewing process, you know how to reach me.)

Want more? Get your dose of Daily Pampering right here.

Luxury hotels still discounting in 2010

If you didn’t book a luxury trip last year, don’t worry; you didn’t miss your big opportunity. Without a doubt, 2009 was hell on the luxury travel market. It was rough on just about every luxury business, frankly. And while the economy looks like its taking a step in the right direction this year, it’s not doing so fast enough for luxury travel providers. Look for another year of discounts, according to industry tracking firm Rubicon. Properties like the Four Seasons, St. Regis, Ritz-Carlton and Mandarin Oriental are going to have to bite the bullet again in 2010.

According to Rubicon, luxury hotels are booking more business at this point in the year than they did in the same period in 2009 – but only 4.6 percent more. Meanwhile, the average rate they’re fetching is off 13.2 percent. Clearly, the upscale properties are buying guests with discounts. Of course, luxury on sale still isn’t cheap. You’re looking at $325 a night instead of $389 a night a year ago, Rubicon reports, based on bookings made as of February 1.

“Hotel companies are not rushing to lift the rates and slow that tide of recovery,” Rubicon CEO Steve Swope told USA Today. “So the other good news is: there are some real bargains out there for consumers. Now’s a good time to get out and travel. In another 18 to 24 months, the rates seen today are not going to be there anymore.”

Daily Pampering: Club-level at the Ritz-Carlton, Caribbean & Mexico


You’re going on vacation. You’re heading to the beach. You’ve got umbrella drinks and room service on your mind, and you’re debating staying one more night… but should you? Could you? Yes, you can!

The Ritz-Carlton hotels in Mexico and the Caribbean are offering guests a complimentary night when booking the Club-level room.

You’ll enjoy the club level and its amenities (including a personal concierge), breakfast, snacks, hors d’oeuvres, beverages and sweets throughout the day. Participating hotels include:

The Ritz-Carlton, Cancun: Book 5 nights, pay for 4, starting at $599
The Ritz-Carlton, Grand Cayman: Book 5 nights, pay for 4, starting at $529
The Ritz-Carlton, St. Thomas: Book 5 nights, pay for 4, starting at $539
The Ritz-Carlton, San Juan: Book 4 nights, pay for 3, starting at $529
The Ritz-Carlton Golf & Spa Resort, Rose Hall, Jamaica: Book 4 nights, pay for 3, starting at $379

Want more? Get your daily dose of pampering right here.