Cruise ship simulator is key to avoiding future disasters

Images of cruise ships grounded and on fire are fresh in our minds. Still, we know that a cruise vacation is one of the safest travel options available. This week, safety is in the spotlight as never before with the opening of a new training facility that offers the latest electronic tools available. But while a keen focus on the latest technology is employed, the ongoing program highlights the need for top quality people that can often make the difference between a near miss and a disaster.

Officers and crew members from Royal Caribbean, along with sister-brands Celebrity and Azamara Cruises, now have the advantage of being a part of new simulator training center at Resolve Maritime Academy in Fort Lauderdale. Signaling a renewed focus on safety, staff of the $6.5 million facility cut the grand opening ribbon Monday as journalists in town for the annual Cruise Shipping Miami conference watched a demonstration of the system. It’s all part of an ongoing safety program but timing surely looked to address current concerns of the cruising public.

“This was not a knee-jerk reaction to recent events,” Captain William Wright, senior vice president of marine operations for Royal Caribbean International and Azamara Club Cruises said of the two year process to get the facility to opening day.

Using simulator training since 1999, Royal Caribbean has contracted with other such facilities in the past but none compare to the Resolve facility, which offers both detail and commitment from the staff to provide a safe marine environment.

Resolve Marine Group, primarily a salvage operation, built bridge simulators to Royal Caribbean’s specifications, allowing for multiple ships to be included in navigation, firefighting, search and rescue, and other emergency training. The facility is part of a clear answer to questions that came from the grounding of Costa Concordia, the fire of Costa Allegra and other recent events.

Still, while simulations can take into account a variety of factors that can go wrong, staff members at the Resolve training facility quickly note that it is the human element that can often make the difference in avoiding disaster at sea.

“The intention is to create situations that truly test the individual, how they deal with unpredictable situations and handle stress,” said Wright. “They are put into situations that are completely realistic.”

[Photo by Chris Owen]

Travel Smarter 2012: Your best cruise values in 2012

Looking for the best cruise values, many travelers check the Internet in a click-to-buy way, much like they might an airline ticket or hotel room. Like airfare search engines, some online cruise booking sources are better than others. Some people turn to travel agents who keep up on the latest industry trends, current pricing, and special offers not always available to consumers. In 2012 and into 2013, finding the best cruise value will take knowing what to look for first, then using a variety of sources to bring home a package that is way more than just the lowest price.

Forget the Concordia effect
January’s grounding of the Costa Concordia in Italy sent shock waves through the cruise industry and a call to take a closer look at cruise safety. What the grounding of the Concordia did not do was lower cruise prices. Consumers expected it, the press reported that bookings were down, but nothing happened. Travel agents knew this because business was generally unaffected. Instead of looking for prices to tumble, agents took advantage of existing offers and promotions for their clients, reaping huge values, but not due to a ship accident.

Ships that linger a while
Hot on the horizon are itineraries that linger a bit longer, if not overnight, at popular ports of call. Travelers are becoming increasingly weary of quick pit stops at popular destinations and want more time to explore. Cruise lines are answering the call and those sailings will be priced to fill ships. This offer is becoming especially popular on high-end cruise lines.

River Cruising grows even more
Also, look for the river cruising craze in Europe to continue, for many of the same reasons: travelers want more time at ports and want more of an up-close-and-personal experience ashore. River cruise ships with far fewer passengers on board will deliver that, and at reduced rates, in competition to mega liners. However, that pricing won’t last. Once they catch on, prices will go up.

Discounts on seven-day or longer sailings
Still, the mega liners need to sail full ships, so look for discounts on seven-night and longer sailings as a best value in 2012. A recovering global economy in many nations will entice old travelers into the booking pool and cruise lines will vie for their business.

The dollar is looking better
More outstanding values for sailing from North America may be affected by the weaker Euro, which has almost reversed the exchange situation it was in last year when the dollar was weak. Now, cruise lines who made massive deployments to Europe, in anticipation of sailing their floating assets to more profitable waters, are bringing ships back to the more reliable North American market, though it still needs some encouragement to book. Pricing, especially in the fall of 2012, will be excellent.

Refurbished ships are where the action is
Probably the best value in 2012 will be refurbished ships, priced nicely to sail full. Slowing down a bit on bringing out new ships, cruise lines are taking a step back, looking at what worked on the new ships and adding those popular features to old ships, usually during routine dry-dock maintenance work.

Adding features that might not have existed when the ship was built, cruise lines are transforming older ships into vibrant, relevant floating hotels, competitive with the newest at-sea, or land, vacation options.

A dry dock period usually means routine maintenance and we don’t hear much about it, but with improvements becoming a priority, expect new carpets, upgraded stateroom amenities, and more stuff they can’t do with the ship full of guests. Sometimes these things are part of a grand plan to roll out popular features to older ships in a big way.

Past projects with much more than normal dry dock maintenance were spearheaded by Carnival Corporation brands and their Evolutions Of Fun program on Carnival Cruise Line ships. They brought an array of improvements to older ships including a new water park and an adult serenity area. Sister-line Holland America soon followed, spreading the Signature of Excellence program around the fleet.

More recently, Royal Caribbean focused on Radiance of the Seas. By applying the updated Royal Advantage programming to the older ship, they brought about a makeover of incredible proportions that were made possible, at least in part, by importing popular features from giant sisters Oasis and Allure of the Seas.

The most significant transformation of a Princess Cruises ship occurred not long ago aboard Grand Princess. During a 24-day makeover, the first of Princess’ workhorse Grand class ships had a massive renovation to receive many of Princess’ trademark features, introduced since the ship’s 1998 debut, including the wildly popular Piazza atrium.

“This is the largest makeover we’ve ever undertaken for any of our ships,” said Jan Swartz, Princess Cruises‘ executive vice president. “When Grand Princess was launched she was the most innovative ship at sea, and now we’re adding some of the later innovations we introduced on subsequent ships.”

The king daddy of all remodeling programs, though, has to be Carnival Cruise Line‘s Fun Ship 2.0 initiative, an intense array of onboard programming, brand infusion, and signature “fun” that is consistent with their industry-leading position. They have defined cruise vacations for decades and will lead the way to a future generation of cruise passengers.

The $500 million remodeling program is much more than just a new coat of paint and new carpets. Branded elements of the initiative include: Guy’s Burger Joint developed in tandem with Food Network personality Guy Fieri; the Punchliner Comedy Club presented by George Lopez; and “Hasbro, the Game Show.” On Carnival Liberty right now is the Blue Iguana Cantina and Tequila Bar, and the Red Frog Rum Bar, both receiving rave reviews from passengers on the ship.

“Carnival Liberty is the first ship in the fleet to feature many of our Fun Ship 2.0 enhancements and guest response has been tremendous, exceeding our expectations,” said Lania Rittenhouse, Carnival’s vice president of product development. “From the EA SPORTS Bar to the RedFrog Rum Bar and BlueIguana Tequila Bar to Guy’s Burger Joint developed in tandem with Food Network personality Guy Fieri, guests are really enjoying the wide array of innovations. We are looking forward to rolling out additional elements of Fun Ship 2.0 such as the Punchliner Comedy Club Presented by George Lopez and ‘Hasbro, The Game Show,’ later this year as the implementation of this exciting project continues.”

Look for remodeled ships, which are way less expensive than building new ones, to be a best value in 2012 and beyond. Start searching via cruise line websites, check Internet cruise brokers to get an idea of where pricing is, and then call or email a travel agent that specializes in cruise vacations. A good travel agent’s expertise in booking should yield great value, if not immediately then down the road if new discounts, promotions, and offers come into play.

It’s something travel agents do that will not happen when booking directly with a cruise line. (Seriously, they are not going to call you up and let you know they just lowered your fare, trust us.) Click-to-buy methods can’t touch the perks that will keep us sailing smoothly into the future with the best possible value.




[flickr image via joiseyshowaa]

Wellness when traveling now more than a trip to the gym

When we think of wellness when traveling, thoughts turn to the exercise facility at a hotel. Maybe a walk on a beach comes to mind or the extra exercise we might get naturally at a destination we visit. That’s a good place to start but hotels are taking that idea a step or two further, defining wellness as just one part of a healthier lifestyle.

“Wellness is about more than exercising and living a healthier lifestyle, it’s about a completely changed attitude toward the way most people live their daily lives – especially when they travel,” says Dan Marcec, managing editor of Hotel Interactive.

Pointing out that wellness involves a balance of mind, body and spirit that will deliver a better, richer quality of life, Kristi Bonsack, director of wellness at Longboat Key Club & Resort, notes that “the medical field is about helping to cure disease, where as wellness is about preventing it, and there’s a distinction. Being well is not about limiting life, but enhancing it.”

Hotels, resorts, cruise lines and other lodging options are doing more to encourage a healthy lifestyle. Wellness programs are easy to access for travelers and are timed to meet their needs. The focus is on encouraging and empowering guests to find a balance of fitness, nutrition, education and relaxation, far more than merely providing directions to where the on-site fitness center is located.”Wellness encompasses everything – your dining, leisure activities, sleeping habits, and even finding joyful things in your day,” says Bonsack.

Wellness when traveling is becoming more popular all the time. Now, in addition to checking room rates, directions to the hotel and availability on dates we want to travel, those planning a hotel stay are looking for wellness options. Questions like “Is there healthy food available on-site or close-by?” and “What programming is available that contributes to my wellness and will fit into my schedule?” are being asked and the answers are often hard to find. Still, there are resources available that can help.

  • Spafinder is dedicated to helping people find establishments, experiences and information that promote the well-being of body, mind and spirit and to inspire them to lead a healthy lifestyle.
  • The HealthyTravelNetwork has a mission to build a community of business travelers who are united by a common commitment to fitness and by a desire to be role models in helping America build a culture based on health and well-being.
  • Travel To Wellness is an online resource catering specifically to the growing number of wellness-minded travelers and the expanding spa and wellness travel niche.

Responding to an increasing demand, even cruise lines are focusing on wellness. Once the land of never-ending buffets and an almost guaranteed ten-pound weight gain after sailing, cruise lines are now offering more healthy lifestyle choices. Capitalizing on the all-inclusive nature of a cruise vacation, accessing healthy lifestyle choices is just as easy as bellying up to the Chocolate buffet.

In addition to the standard complement of exercise equipment found on most ships, now world-class rock-climbing walls, ice skating rinks, and full-size basketball courts are available at sea. Recently, Royal Caribbean invited guests to participate in the line’s first “Royal 5K St Maarten run”, Carnival Cruise Lines introduced SkyCourse, the cruise industry’s first-ever ropes course aboard Carnival Magic, and Princess Cruises got in the swing of things with the world’s first-ever marathon at sea. Aboard Celebrity Cruises ships, a rabidly popular Celebrity Life program features life-enhancing programs that provide a hands-on, active participation role for passengers as well as something to take back home that contributes to overall wellness.

“Wellness Travel is about traveling for the primary purpose of achieving, promoting or maintaining maximum health and a sense of well-being,” says TravelToWellness, encouraging us to be “proactive in discovering new ways to promote a healthier, less stressful lifestyle. It’s about finding balance in one’s life. It begins with intent.”


Flickr photo by mark sebastian

Black Friday travel on sale from hotels to cruises

Between Black Friday and Cyber Monday travel companies are going all out with some outstanding bargains on everything from airfare to cruise vacations. It’s a time when sellers of travel hope they can get us to buy big, once, and take care of the whole family with a single purchase.

One big travel gift for the whole family is a great choice for people who don’t like to shop very much and like to travel or know people they need a gift for who do. Travel gifts don’t have to be big either, a travel gift card is a good choice for backpackers, road warriors and everyone in-between. Still, Black Friday deals are up first so lets take a look at some of the best available, Friday only.

Travelocity has savings of up to 50% off with offers that might include third night free and 40-50% off at hotels in Hawaii, Chicago, and other cities. They even have a special Black Friday Booking site.

Yuupon is offering hourly, travel deals where shoppers get sale items that can include up to 90% off airline, gas and restaurant gift cards and Vegas shows and Florida tours are also included. Yuupon also has a special Black Friday website set up.

Hotels from Red Roof Inn to Intercontinental have special offers too. Follow Intercontinental Hotel Group on Twitter for special deals announced on Friday. Orbitz lets Friday buyer save up to 50% for stays at popular hotels in Orlando, Las Vegas, San Diego, New York, Miami and Hawaii. The company also promises similar savings at international locations, including Paris; Puerto Vallarta and Cancun, Mexico;and London.

“Discounts are likely to slip away faster than the parking spaces at the mall,” Orbitz told CNN.

To get the deals, visit The Orbitz Cybersale web site. The site goes live 12:01 a.m. Friday and closes 11:59 p.m. Monday.

Princess Cruises’ first-ever After Thanksgiving Alaska Sale has travelers dreaming of savings on visiting the splendor of Alaska’s wilderness.

Running from November 25-29, the sale offers passengers up to $1,000 in savings and up to a $50 onboard credit on one of the cruise line‘s popular cruisetour vacations, which combine a Gulf of Alaska cruise with rail travel to Denali and stays at Princess’ exclusive wilderness lodges. For those who opt to see Alaska by sea only, the sale provides a free balcony upgrade and up to $100 onboard credit.

Norwegian Cruise Line will offer reduced deposits (50% off) and up to $250 in onboard credit per stateroom. The sale begins on Wednesday, Nov. 23 and runs until Nov. 29. All sailings are included in this sale with the exception of 1 & 2 day sailings and those on the Norwegian Breakaway.

Costa Cruises, Europe‘s largest cruise line, is planning a Black Friday sale that will feature its lowest rates of the season on select Mediterranean and Caribbean sailings. Cruise-only fares for 11-night eastern Mediterranean departures will start at $599 per person based on double occupancy while seven- to 11-night western Mediterranean cruises will begin at $399.

“For the third consecutive year Costa is offering Black Friday fares because they have proven to be very popular with consumers,” said Maurice Zarmati, president and CEO of Costa Cruises North America. “At these exclusive rates travelers can book one of our Italian-style cruise vacations at an incredible value.”

Costa Concordia seven-night and Costa Serena 11-night Mediterranean sailings feature a $100 per person on-board credit for balcony cabins plus huge savings on Caribbean 10-night cruises. Cruise-only fares for 11-night eastern Mediterranean departures start at $599, and seven- to 11-night western Med cruises begin at just $399. The 10-night Caribbean cruises begin at just $699.

Royal Caribbean also has a special offer, extending their usual “Tuesday Only” sale to begin on Friday and run through the weekend. See your travel professional for details and pricing on this sales event too.