Surge in oil prices signal talk of cruise line fuel surcharges

by Chris Owen on

Financial experts are talking about oil prices that could surge to $220 a barrel. Political unrest, mainly concern over a violent power struggle in Libya, could disrupt oil supplies. As oil prices rise, airline, cruise line, and other transportation sectors consider taking action.

Most cruise lines have held off adding fuel surcharges but all have implementation plans in place once the decision is made to add them back on. Most have set somewhere between $70 and $100 per barrel as the mark at which the unpopular fee can be added on to bookings. The price of oil has risen above that level on several occasions but cruise lines have held back from adding the fee last charged in 2008.

Still, even before the current situation, speculation began on the possibility of more fuel surcharges late last year.
Some airlines, already increased fuel surcharges earlier this month and Jet Airways announced an increase today. Will others follow?

“Brent crude, one of the key benchmarks for crude oil, was up 3 percent to $109.70 a barrel in European trading Wednesday. CNBC reported that some traders think oil could surpass $200 a barrel if disruptions continue” reported the South Florida Business Journal.

Yesterday saw a fall of 8 to 13 percent as Royal Caribbean Cruises Ltd and Carnival Corp, among others were affected by tumbling stock prices.

Flickr photo by nestor galina


New Jamaica cruise port gets their act together

by Chris Owen on

Long-delayed new cruise port Falmouth, Jamaica welcomed it’s first Royal Caribbean ship this week as Voyager of the Seas became the first ship to visit. It’s a custom-built port designed to handle mega-ships Oasis and Allure of the Seas. Both have been patiently waiting for months as construction has been dragging on. Early reports from the nearly-complete port indicate full speed ahead on construction and a positive, welcoming mood.

“Today was truly priceless! The people of Jamaica made today an experience I’ll never forget. Their early morning anticipation of the ships arrival was quite impressive. Buildings, rooftops, streets and any open spaces were filled with people awaiting Voyager’s arrival. The first passengers to disembark were well organized for tours and met by various performers. They created nice distractions to avoid noticing the construction around them. The ship did a superb job ensuring expectations by passengers were set at a proper level” said cruise expert Stewart Chiron CEO CruiseGuy.com, one of the first visitors to the nearly-complete port.

In full operation were a variety of new shore excursions as well as variations on some Jamaica favorites.

“I went out to Good Hope Estate and watched the tours happen. What a difference since I was last here in September. Passengers thoroughly enjoyed their various experiences. This was evidenced when we returned as Voyager was departing. The crowds of Jamaicans never dissipated and were cheering Voyager’s departure. What was truly emotional for many, was every open space on every deck of Voyager was lined with passengers and crew cheering and thanking the people of Falmouth for a most memorable day. I would think the comment cards from today will be extraordinarily high! This is a port experience unlike any other” added Chiron

Cruise passengers arriving into Falmouth will be able to choose between the shore excursion options in both Ocho Rios and Montego Bay since the new port is equidistant from both of these Jamaican towns. Additionally there will be an array of options for both tour and non tour guests at Falmouth. Royal Caribbean hopes that passengers arriving at Falmouth will feel like they are in the old world of the Caribbean with numerous shopping and authentic dining opportunities right at the port.

“I look forward to returning for Oasis’ arrival. What a spectacle that will be considering what occurred today. The Royal Caribbean staff that worked so hard on the pier were magnificent. What a team to make this dream come true” Chiron concluded.


Cruise line shopping experience to feature more, better information

by Chris Owen on

On any given cruise line, onboard programming includes a variety of activities, dining, shopping and entertainment options. While at sea, that programming is often themed to a particular port of call that will be coming up soon, providing information on the port, shore excursions and shopping options. Now, in a way similar to how they are handling onboard entertainment and dining options, Royal Caribbean International is taking on shopping.

Starting in October, Royal Caribbean will be working with a new partner to handle their port shopping program. Royal Media Group will greatly expand what the line is currently doing, adding to the standard shopping talks and fliers left in guests staterooms.

“We are very excited to once again be working with the team at Royal Caribbean International and to not only increase revenue for the port shopping program, but to be a partner in driving all onboard revenue,” said Philip Levine, president and CEO of Royal Media Partners.The plan is to embed the shopping program much deeper into the cruise experience.

Before the cruise, web and smart phone-based port shopping and concierge information will be available. Much like pre-reserving shore excursion, dining, beverage packages, Bon Voyage gifts and entertainment options is possible right now, guests will have much broader access to port and shopping information.

Television options on board will feature new destination programming in addition to port talks which have traditionally been thinly veiled sales pitches on many cruise lines.

The big question is

“Will this be more annoying shopping information or will it add value to our port experience with more in-depth information on ports of call?”


More, better information that will enable passengers to have a more meaningful experience ashore would surely be welcomed. Yet another way to advertise shopping options? Not so much.

The new program will be on Royal Caribbean ships sailing the Caribbean, Bahamas, Bermuda, New England, Mexico and Alaska starting in October. Oh, catering to the American market just as the holiday shopping season begins.

Score so far on this particular topic: Sell us more stuff 1, Enrich experience 0.

It should be fun to watch how it all plays out.

Flickr photo by waldsee2008 who captioned “this lady talked about shopping in Mexico, but she spend 75% of the time talking about a good price for Diamonds…. like I wanted to buy them.?


When you should buy a cruise predicted by new booking tool

by Chris Owen on

In the not-so-distant past, booking early, watching for sales, using a Travel Expert or just being in the right place at the right time meant a good price on a cruise. A new website takes some of the guesswork out of the process by predicting when to buy.

Traditionally, cruise lines have appreciated those who book far in advance. Ships need to sail full to make money and those who booked early had historically been prized almost as much as past-guests coming back for more. If a lower fare that you qualified for came along after booking, the cruise line would gladly pass that price along.

That was then, this is now.

Now, a new web site claims to know that when you should buy a cruise can be predicted.Enter Cayole.com, a travel agency that uses months of historical pricing data to predict what is likely to happen to the pricing on any given cruise sailing from the U.S. Its predictions are similar to the Price Predictions that bing.com/travel provides for airfares and tell you what your Travel Expert already knows. Trends.

The information is no big surprise but to have and it does give a graphic illustration of what has been happening with pricing. Cruise brokers, like stock brokers, would like this.

With cruise lines tightening up booking rules, your travel expert is more important than ever. Any additional data you can easily get and use will be helpful in your research phase but it needs to be tempered with review by a competent advisor.

Some cruise lines are moving away from courting those who book far in advance. On Royal Caribbean, for example, you could always count on them honoring any lower price that might come along throughout the life of a booking. It was wise to book far in advance, take advantage of the best cabin selection and often the best price. But with few exceptions, the line would lower your price if it went down along the way, no questions asked. If the price went down after final payment, they would issue onboard credit for the difference.

Now Royal Caribbean line has slipped in a Best Price Guarantee Program which gives 110% of the difference if you find a lower rate…within 48 hours. Now all of the sudden when you buy is important. You’ll have to weigh if price or cabin selection is more important and up until now you would have to pull out the crystal ball to predict when the best time to buy was.

Flickr photo by CubaGallery


Troubled Falmouth, Jamaica cruise port finally welcomes first cruise guests

by Chris Owen on

Royal Caribbean’s Voyager of the Seas became the first cruise ship to visit the new port of Falmouth, Jamaica which unofficially opened today, months behind schedule.

“We are delighted to see Voyager of the Seas make the first-ever ship call at Historic Falmouth,” said Craig Milan, senior vice president of Land Operations, Royal Caribbean Cruises Ltd. “By partnering with the Port Authority of Jamaica, we are working to deliver our shared vision of Falmouth’s rebirth. Together, we are bringing the town’s historic sites to life and integrating the culture and authenticity of this destination into a superior guest experience.”

The port construction is a joint effort between between mega-ship maker Royal Caribbean International and the government of Jamaica. Originally scheduled to open last May, ongoing construction delays pushed opening the troubled port back, rerouting giant sisters Oasis and Allure of the Seas to Costa Maya, Mexico instead. It looks like the port is on track for an official grand opening in March though when Oasis of the Seas will make her first stop at the new facility.

On the ground today in Jamaica, cruise expert Stewart Chiron CEO, CruiseGuy.com tweeted “Crowds massing on rooftops, churches, roadways as town about to enter new Millennium. Feels like Christopher Columbus’ arrival.”Indeed, the historic area of Falmouth, Jamaica dates back to 1790 at a time when Jamaica was the world’s largest sugar producer. One of the major obstacles in the construction of the new port has been building up an infrastructure that dates back to the late 18Th and early 19Th century when it was a central hub of the slave trade.

That was then, this is now.

“Marching band welcoming @RoyalCaribbean #cruise passengers as 1st to visit historic port of Falmouth” chimed Chiron.

Today, guests from Royal Caribbean’s Voyager of the Seas are experiencing a new and diverse variety of shore excursions while at Historic Falmouth, including:

  • Good Hope Great House:located fifteen minutes from Falmouth, guests can choose from the new horse & carriage ride, river-tubing, ATV exploring, among others, on this former 18th century Jamaican plantation
  • Dolphin Cove & Dunn’s River Falls:adventure seekers can climb Dunn’s River Falls; zip-line through the lush rainforest canopy or wind down the mountainside on a Jamaican bobsled at Mystic Mountain; or swim with the dolphins at Dolphin Cove.
  • Appleton Estate: after a scenic drive through the Cockpit Country and Bamboo Avenue, guests can indulge in one of Falmouth’s old-world delicacies by learning to make rum and sampling different aged rums.
  • Rafting on Martha Brae: located five minutes from Falmouth, guests can enjoy a tranquil ride on a 30-foot bamboo raft.

Once complete, the port’s master plan calls for 120,000 square feet of retail shopping and two berths capable of servicing the line’s Oasis-class ships. Located on the islands North side between Montego Bay and Ocho Rios, most tours and excursions currently offered at either port will be available from Falmouth.

Some ships previously scheduled to call at Falmough had been redirected to Ocho Rios or Montego Bay where guests aboard Royal Caribbean ships got a discount on the very popular “JamaicaForADay” packages that sounded like just what they need and maybe what super-slow Falmouth construction workers shouldn’t have had.

The all-you-can-drink, all-you-can-eat, all-you-can-play excursion at Sunset Beach Resort pretty much washed away any post-ship diversion blues and brought on the trademark Jamaican party time with no problem mon.

Photos and video @CruiseGuy