A light sleeper’s lament: six things you shouldn’t do in a hotel

I used to be able to sleep well in the humblest of places. But the older I get, the harder it is for me to get a good night sleep while traveling. I don’t know if it’s because I usually travel with two toddlers, or if travelers are becoming increasingly ignorant of basic hotel etiquette, or if I’m spoiled by my Tempurpedic mattress at home, but I often find myself sleeping like a baby while on the road. That is, waking up every few hours and wanting to cry.

Here are six things you shouldn’t do in hotels.

Sleep Crimes

Hit the snooze bar. As a light sleeper, I don’t think hotel rooms should come equipped with alarm clocks, and certainly not ones with snooze bars. I’ll never forget a truly diabolical traveler sleeping in the room next to mine in a hotel in Charlottesville, Virginia, a few years back. His alarm clock woke us up at 5 A.M. on a Sunday morning. It went off, like a siren, for about 30 seconds before he finally turned it off.

Eight minutes later, there it was again. And eight minutes after that. And again, eight minutes after that. We called down to the front desk and they sent someone up to the room, but their pounding failed to rouse the slumbering maniac. The alarm-snooze-alarm cycle continued until 6 A.M. when our neighbor finally decided to grace the world with his consciousness. But even then, it was hard to get back to sleep, because I was so irate.

Travelers’ kangaroo court verdict: ten years in prison in a cell that shows nothing but Samantha Brown reruns on the Travel Channel.

Converse loudly in the hallway outside my room. It’s amazing how oblivious people can be when it comes to the sound of their own voices. I once had the misfortune to say in a hotel with a huge group of senior women who belonged to a club called the Red Hat Society. On a Saturday morning at 7 A.M. two red-hats were conversing loudly about how annoying someone else was, directly outside my room. I could hear every word. I sat up in bed and listened for about ten minutes, assuming they’d soon go away. They did not, so I got out of bed, and confronted them, bleary eyed in boxers and t-shirt.

“Excuse me, but we’re trying to sleep,” I said. “Do you think you could keep it down, or go in a room, it’s 7 A.M.”

One of the red-hatted women (they really did wear red hats) smiled broadly at me and chirped, “7 o’clock, it’s time to get up!”

Travelers’ kangaroo court verdict: banishment to a monastery that requires a vow of silence.Call me. During a recent one night stay at a chain hotel in Ocean City, Maryland, I fielded more phone calls from the front desk than I’ve received from various family members over the last year. Right after check-in, they called to ask if I liked the room. No worries. Around 8 p.m. they called again, as we were working on getting our children to sleep, to ask if we needed anything. No thanks. At 10.30, about an hour after we’d finally managed to subdue our little ones, the phone jolted them back awake.

“Mr. Seminara, we’re calling to remind you of the hotel’s no smoking policy,” the woman said.

“You’re calling to remind me about the non-smoking policy at 10.30 at night?” I asked, incredulous.

“We’ve had a complaint from someone on your floor who smelled smoke,” she explained.

“So rather than come up to investigate, you’re calling everyone on this floor to remind them of the no smoking policy?”

“That’s right,” she said.

It made perfect sense to her, but then again, she wasn’t going to have to put my kids back to sleep.

Travelers’ kangaroo court verdict: 30 days of solitary confinement.

Banish your children to the hallways. I would rather gouge my eyes out with a monkey wrench than stay in a hotel on a floor with a youth sports team, who are the worst offenders to this rule. I can deal with people who wake me up, but when you spend hours trying to get small children to bed and then they are roused awake by marauding teens and tweens, living it up on the night before their soccer tournament, it’s hard not to get into a homicidally crazy frame of mind.

I once asked a group of little monsters, who were running up and down the halls knocking on doors at random near midnight, what room their parents were in.

“They’re in there,” one said, pointing to a room down the hall. “But they told us not to come back until twelve.”

Travelers’ kangaroo court verdict: for the parents- sixty days in a North Korean labor camp.

Hygiene Faux Pas

Emit uncovered hacking coughs or blow your nose near the breakfast buffet. This should be common sense, shouldn’t it? But why do I see people who look like they’ve got Bubonic Plague fingering every roll on the breakfast table?

Travelers’ kangaroo court verdict: 90 days of eating bizarre foods with Andrew Zimmern.

Discharge bodily fluids on the bedspreads and blankets. An ABC News investigation of hotel chains in 2006 found bodily fluid stains on the floor, bedspread and walls. Really folks, if you must discharge bodily fluids, do so in the toilet or on the sheets, which are actually changed.

Travelers’ kangaroo court verdict: 60 days of baths in an open sewer.

Image via Fairy Heart on Flickr.

Four United Kingdom cities show what rudeness is, Manchester meanest

Sometimes, it can be pretty hard to face facts. Nobody wants to be called rude, and many destinations make great efforts to be perceived as welcoming. Well, forget what you see in the brochures and pretty PR pictures – some places are just tough.

Like the United Kingdom.

Now, I’ve hit London and several cities in Scotland. I had no problems at all. Then again, I’m from New York and grew up in Boston, two towns with reputations for rudeness over here. So, there’s a shot I just missed it. Thankfully, The Sun picks up the trail and shows us just how rude the people of Manchester, London, Glasgow and Bristol can be.

Why is The Sun picking on these three cities? Well, it’s pretty sad, really. A 77-year-old man lay unconscious on the street for close to five hours in freezing weather. Hundreds of people walked by and gave not a damn.

Of course, this could have happened in any major city, but The Sun decided to operate in its own back yard. Let’s take a look at what the newspaper learned by leaving a reporter out on the ground in below-freezing conditions:1. Manchester: The most sympathy the reporter got here was from one woman: “I thought you were dead. Your face didn’t look good.” Meanwhile, 15 people ignored him in 13 minutes. A builder asked his friend, “Is he homeless or p***ed?” but did nothing and several shoppers stared.

2. Glasgow: At the freezing mark, a philosophy student checked to see if the reporter was breathing. Was he rude? Not at all! In fact, Marc Deane, the concerned citizen who stopped, told The Sun, “”Some people don’t want to get involved in anything out of their routine. But it’s a small price to pay if somebody’s life is at stake.”

3. London: It took six people for someone to care to roll up and say something. The rest, according to The Sun, were severe: “One man gave barely a second glance and a grunt before walking on, still chatting on his mobile. Others just looked straight through our reporter.”

4. Bristol: Like Glasgow, Bristol knows how to treat a cold-weather victim. The reporter was “picked up off the ground almost as soon as he hit.” Bravo, Bristol![pho

[photo by Lara604 via Flickr]

Vegas casino fined for dancing gambler

Las Vegas has a reputation for letting visitors get away with all kinds of “bad” behavior. Activities like gambling and drinking on the street get a free pass in this anything-goes gaming capital. But apparently that permissive Vegas attitude doesn’t extend to all behaviors, particularly if you like celebratory dancing when you hit it big at the tables.

Vegas casino Caesar’s Palace was recently fined $250,000 for allowing a player at their high-stakes Baccarat tables to dance and walk on the tables during play. According to a complaint filed by Nevada Gaming regulators, the culprit got up from his chair and climbed on the game table for a stretch of 45 minutes, walking, dancing (and playing) along the way.

Why didn’t Caesar’s Palace stop this dancing fool? It probably had something to do with the fact the perpetrator was playing a high-stakes game. Apparently when there’s big money involved, you can get away with a lot more than if you start doing the jig on top of a $5 Blackjack table. Word to the wise – if you’re going to celebrate big winnings in Vegas, best leave your dancing shoes at home – or at least keep them off the gaming tables.

[Photo by Flickr user Alex Cheek]

Travelocity survey says: fat, smelly and coughing the worst to be sitting next to

A Travelocity survey confirms what we knew all along – smelly passengers, coughing passengers and “passengers of size” are amongst the worst people to be sitting next to in the air.

The results are from the Travelocity 2009 “rudeness poll”, asking people a variety of questions. In total, the survey interviewed just under 1600 people, from the US and Canada. When the survey expanded on “large passengers”, 44% said the airlines should provide a second seat for free, while 39% said fat passengers should pay for their own space.

When asked about hotel items taken from the property, people either lied, or are just more honest than I expected – 13% of people never take anything from their room, and just 1% admitted to stealing dishes and silverware.

The survey is very well put together, and a lot of work was put into explaining the results. If you’d like to read more about rude passengers, check out the full version of the 2009 Travelocity Rudeness Poll (PDF file).

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Galley Gossip: Frequent flier pet peeve – rude flight attendants

So heather. Tell me your opinion on this. Today I flew home from visiting my bubby in Boca and I was reminded of one of my biggest flight attendant pet peeves. The flight attendant working in first class, while addressing passengers to take drink orders and when checking in during the flight, asked..”what do you need” ? A call light would ring, she’d saunter out of the galley and bark, “what do you need”? I dunno why, but this bothers me. I think it’s borderline rude. It makes me feel like she feels bothered by the passengers.?. What do you think?

R.F.

P.S. These flights to MIA were not nearly as eventful as the last, but there was a man who boarded on his phone and freaked out because the boarding music was too loud. He lunged into the galley and requested it to be turned off. When it was, he sat in his seat and spoke louder than the music. Ahhhh!!! some people!

Dear R.F

There’s a reason I avoid the New York – Miami route! There’s always something out of the ordinary happening on that flight. Which is why I’m not at all surprised by the passenger’s request to turn down the boarding music so he could talk on his phone. Recently I was flagged down during the safety video because someone thought it was too loud and wondered if I could shut it off – shut it off! The video! The one that goes over what to do in case of an emergency! Because he’d seen it already.

That’s not all. Years ago on another flight I had a celebrity on board who happened to be traveling in first class with her infant son. She rang the flight attendant call light and said, “Do you think you can ask the Captain not to make anymore announcements. My son is sleeping.”

It was true, her son was sleeping, so I smiled, nodded, and walked straight to the cockpit. Oh how I couldn’t wait to relay that message and see the look on the Captain’s face.

If there’s one thing I’ve learned from being a flight attendant it’s that we live in a me-me-me world. People are too quick to judge and lack empathy. I’m not just talking about passengers, I’m talking about flight attendants, too. Rarely do people take a step back in order to see the big picture. We’re all just so busy going, going, going that we’re unable to grasp anything other than what affects us personally.

Now I wasn’t on your flight, R. F., so I have no idea whether your flight attendant was rude or just not as articulate as you would have liked There’s a difference, ya know. But I understand what you’re getting at because there have been times I’ve found the request, “Give me Coke!” jarring. I’ve felt the same way about passengers who try to get my attention by tugging on my elbow or saying, “Pssst! Pssst! Pssst!” Then I remind myself that some people really don’t know any better. Doesn’t make them rude, mean, or stupid, it just means I have a lot to be thankful for. It sounds like you do, too.

While I agree with you that the phrase, “What do you need?” does come off rough and abrupt, keep in mind that a call light rang and she answered it – perhaps to the best of her ability. A request was made and she delivered it, whether or not she could have delivered it with a little more finesse is something we’ll never know. But she did do her job, regardless of the particular words used.

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Photo courtesy of Rkob (legs), lamazone (flight attendants)