Five ways to protect your wallet on Cyber Monday

by Tom Johansmeyer on

Cyber Monday is around the corner, and the travel business is getting ready to hit you up with some great deals. If all goes as planned for them, you’ll rush to pry open your wallet and book your next trip at a fantastic discount. Ready? Well, not so fast …

There are a lot of other people who want access to your credit card, too. But, they don’t want to give you anything in return. The scammers will be out in full force, and it’s incumbent upon you to protect yourself.

Jeff Horne, threat research director at web security company Webroot, has a few ideas for how you can keep your cash safe on Cyber Monday – and all the time, frankly. Let’s take a look at five recommendations from a guy who’s in the business of knowing what the online bad guys are up to:
Horne recommends the following actions:1. Horse’s mouth: don’t click a link to make a purchase. Instead, go straight to the site. This will protect you from the risks associated with malicious links. If an airline, hotel or online travel agent offers up a deal, just go straight to the company to buy it.

2. Password discipline: don’t use your mom’s maiden name on every site where you have an account. Mix it up a bit to add some protection for your online shopping activity.

3. Pay attention: Horne suggests looking for the “signs of security,” such as “https” in the address bar. Make sure that the travel company is putting some security measures in place to protect you. In addition to keeping the thieves at bay, it also shows that a company is interested in taking care of you, making it worthy of your purchase and your loyalty.

4. Choose carefully: use a credit card instead of a debit card to stop payments immediately if something goes awry. Also, your risk will be limited to available credit, rather than the entirety of your bank account. PayPal users: monitor the account from which PayPal draws to make sure it isn’t compromised.

5. ‘Tis the season: if you get a “confirmation” email that doesn’t have a tracking number, delete it. If you aren’t sure about whether a purchase has been confirmed, go back to the travel site where you made it and view your order history.

[Via Insurance Information Institute, photo by TheTruthAbout via Flickr]

Airlines getting scammed online, fighting back

by Tom Johansmeyer on

Airlines lose a boatload of cash – tens of millions of dollars a year – because of online fraud. Think about it: you pay for your pillow and to check a bag because some degenerate can’t bother to work for a living. The airlines are keeping their customers in mind (shockingly), though, and they’re fighting back. Better protection systems, increased staff and a higher priority for prevention are now on the agenda as carriers seek to protect their coffers.

The stakes are high, and airlines are exposed. A Deloitte UK survey conducted in 2009, with 50 U.S. and global airlines responding, report that 48 percent have seen increases in fraud year-over-year, with average losses of $2.4 million a year. Yet, it could be far, far worse. CyberSource and Airline Information conducted a poll and came to an estimated loss amount of $1.4 billion in 2008.

According to USA Today:

“The general feedback from everybody … is that they see it getting worse,” says Graham Pickett, partner in charge of aviation services for Deloitte UK, which conducted its survey for the International Association of Airline Internal Auditors. “The main driver has been … the Internet, and in particular credit card type bookings.”

Airlines have invested in protecting their profits over the past two years, especially the larger companies. Of course, they aren’t all that willing to talk about specific measures:

“Common sense on this issue limits a discussion of what we do to track, prevent and seek prosecution of such occurrences,” says Tim Smith, a spokesman for American Airlines. “We’re just not interested in providing a ‘how to’ lesson on the subject.”

The cyber-attack on airlines comes after online travel agencies, such as Orbitz, steeled their systems. For a while, they were the primary targets, with Orbitz, for example, getting spanked for millions of dollars a month by fraudsters.

The anti-fraud measures appear to be working. AirTran‘s team has reduced fraud losses to less than 1 percent of revenue, and Southwest says it has cut fraud by 73 percent.

How much does this matter? Think about all the small cuts you’ve had to deal with as a passenger. Every dollar matters to the airlines. Cutting fraud losses is just putting cash back in your pocket.

[photo by jepoirrier via Flickr]

Fake gems and minerals sold to tourists in Namibia

by Sean McLachlan on


More and more adventure travelers are discovering Namibia, a nation in southwest Africa that offers deserts, beaches, safaris, and hikes. Unfortunately this rise in tourism has led to a rise in tourist scams. Namibia’s Mines and Energy Minister, Isak Katali, has warned miners to stop selling fake gems and minerals to tourists. Mining is big in the country, and many miners are independent prospectors who scratch out a difficult and hazardous living from the rock.

One way to make extra money is to sell their finds to tourists. This has proved too tempting for some, and they’re using their specialized knowledge, and the average tourist’s cluelessness, to fob off colored glass as precious stone. While most miners are honest, buying minerals and gems in Namibia has become a tricky game. Mr. Katali says this has already hurt tourism and the country’s reputation.

Namibia is certainly not the only country where cheap imitations are fobbed off to unsuspecting visitors. People will fake pretty much anything if they think it will sell. When visiting the ancient oasis city of Palmyra in Syria, I was offered a “genuine Roman coin” made of aluminum! Back in 2008, Italian police broke up a gang selling fake Ferraris.

Have you ever bought something overseas only to discover later it was a fake? Share your tale of woe in the comments section!

[Image courtesy Arpingstone]

Parisian teenagers flash, steal cash

by Tom Johansmeyer on

Let’s start with the lesson first: if you’re going to Paris, take out all the cash you need at home. There’s a new scam at work … using the oldest trick in the book.

Think about the last time you went to a gentlemen’s club. As breasts went bare, men parted with their money. It’s utterly predictable. Now, assume you have two girls who can’t dance – and aren’t old enough to become strippers. How could they employ this technique for financial gain?

Two 14-year-olds in Paris figured out a way.

In the Sixth Arrondissement, the duo set out to distract ATM users and swipe their cash. After waving a newspaper at one person, according to a Reuters report, one of the criminal masterminds “allegedly opened her shirt and grabbed his [the user’s] genital area, while her accomplice took the 300 euros (about $385) that the machine spit out.”

And this isn’t the first time they used the technique. They did the same thing to lift 500 euros from a female ATM user. Taking the scam to a new low, however, they enlisted the help of an even younger accomplice.

While USA Today offers a handful of tips for avoiding ATM-related theft in Europe, here’s a good one: keep your eyes off the jailbait.

[photo by jonklinger via Flickr]

Is Turtle Airships just full of hot air?

by Katie Hammel on

On Tuesday, I wrote about Turtle Airships, a company that’s trying to produce a solar-powered amphibious “airship” capable of crossing the Atlantic. While we weren’t exactly flooded with responses over the post, we did get a few concerned comments from members of the Lighter-than-Air community. Yes, there is a whole community dedicated to blimps, zeppelins, and airships, and yes those are all different things (see, we’re learning so much here).

Apparently, there are some airship enthusiasts who aren’t quite convinced that the folks over at Turtle Airships have their heads on straight. Darrell Campbell, CEO and designer of Turtle Airships, would of course, beg to differ. The company’s slapdash website and offer of a free ride to anyone who ponies up $10 for an e-book doesn’t help their credibility, but poor marketing skills and a questionable product don’t necessarily make a company any less sincere.

Some skeptics say that the mechanics behind Campbell’s plan just don’t add up, while more vocal detractors think the whole thing is a ruse to swindle money out of the gullible. Only time will tell if they are right, so you may not want to buy that Transatlantic airship ticket just yet.