Insurance gets a second look as travel world evolves

Travel insurance was once something that only the most careful of travelers bought – an option that was easy to pass up and rarely used. But talk of airline bankruptcy, problems on a normally safe cruise vacation, and political unrest around the world have travelers taking a second look. Even impossible-to-predict natural disasters affecting travel are pushing consumers to buy. The travel industry has seen its fair share of major changes and developments in recent years, and 2012 shows no signs of slowing down.

“The big, dramatic stories are what get people thinking about travel insurance,” as Carol Mueller, vice president at Travel Guard North America, a major third-party insurer, told Gadling.

The Costa Concordia grounding, the recent robbing of cruise passengers while on a normally safe shore excursion in safety-challenged Mexico, and the disabling fire on Costa Allegra, have left travelers with questions about cruise ship safety and regulations.

Both cruise lines and airlines have tightened cancellation policies, leaving travelers with stiffer penalties when changing itineraries. News of airline consolidations and bankruptcies continue to make headlines across the globe, as the number of seats available to passengers shrinks even more.Travel experts have predicted that the cost of airfare will continue to rise in 2012 due to factors including: oil prices, increased regulation, fees, and decreased competition.

In a recent story in the Seattle Times, Anne Banas, executive editor of SmarterTravel, said, “We’re going to see higher airfares.” Additionally, George Hobica, founder of travel website AirfareWatchdog added, “Fares are probably going to inch up.”

Still, travel to far-away, bucket-list destinations has become increasingly common. Exotic, long haul destinations landed on lists of the “must see” destinations for 2012 compiled by some of the country’s top travel editors and experts.

Travel+Leisure’s Hottest Travel Destinations of 2012 list includes Sri Lanka, St. Vincent, the Grenadines, and Mozambique’s Northern Coast as hot places to visit. Earlier this year, Gadling recommended some highly specific adventures that included traveling to Rwanda for gorilla spotting, a hike and bike tour of Easter Island and a ski trip to the South Pole, among others.

In a world with more places to go and more things that can go wrong, it’s important for travelers to educate themselves on how to cover their investment and safeguard themselves when traveling.

According to Travelguard’s Mueller, “the majority of insured’s file claims are as a result of trip cancellation; interruption or delay; lost or delayed luggage; and medical emergencies. Others take advantage of ‘Cancel for Any Reason’ plans that provide reimbursement in the event that they must call off the trip entirely.”

What travelers don’t realize is that travel insurance plans often do more than just cover the costs of these types of inconveniences. They can serve as a resource for travelers in need, providing assistance services like facilitating cash transfers, making last-minute hotel arrangements, and tracking lost luggage. This type of assistance can be especially helpful in a foreign country, where insurance providers can help locate English-speaking doctors, assist with replacing lost or stolen travel documents, and relay messages to family and friends back home.

Still, buying travel insurance does not protect travelers against all perils. Cruise passengers who buy travel insurance because they are concerned about hurricanes or other weather-related events that might affect their itinerary are often surprised to find out that those are not normally covered reasons for cancellation.

Knowing what is covered and what is not should be a primary focus for travelers considering the valuable protection that a travel insurance policy can provide.

“A good policy can offer you peace of mind for your upcoming vacation,” says consumer expert Chris Elliott, adding “If something goes wrong – if your trip is interrupted or if you have to cancel – you can recover some or all of your costs.”


Flickr photo by F H Mira

Traveler Q & A: Pavia Rosati

Pavia Rosati is the founder of Fathom, a recently debuted travel website. Fathom is smart and beautifully designed. It’s full of exciting short briefs about various destinations across the globe.

Rosati, as you’ll see from her answers below, is an experienced editor and an avid traveler. Her enthusiasm for Fathom’s subject matter is palpable and infectious. We love Fathom and can’t wait to see how it’s going to develop.

Q: Good day, Pavia Rosati, and welcome. How would you describe your occupation?

A: I am the founder and CEO of Fathom, a new travel website. It’s my job to help connect you to places and experiences you didn’t know you were going to love.

Q: Tell us about Fathom.

A: Fathom cuts through the clutter of the online travel space with stories and destination guides that are as practical as they are inspiring. People typically go to a travel website for one of two reasons: They know they’re going to London, and they need to know where to stay and what to do. Or they think, “I have two weeks off…I like nature…Where should I go?” Fathom addresses both needs through two main sections: Guides and Postcards. Guides have quick information about the basics: hotels, sites, restaurants, and itineraries. Postcards are inspiring travel stories organized around the passion points of travel with a “I Travel for the …” theme: I Travel for the Food, I Travel for the Thrill, I Travel for the Kids. We aren’t motivated by what’s expensive or what’s trendy. We’re interested in what’s special and what’s awesome. Sometimes that’s a three-Michelin star lunch at Le Meurice; sometimes it’s a five-euro falafel at L’As du Fallafel.

Q: What are you trying to do with Fathom that hasn’t been done by other travel sites?

A: I wanted to create the one-stop travel website that I could never find. You know how the best travel guide is the email you get from a friend who lives there, detailing what you need to do and know? That’s the spirit that motivates us. I used to spend 80 hours researching dozens of sites to boil my findings down to an essential nugget of information. Fathom aims to deliver that nugget. I don’t want to wade through a list of 200 shops in Buenos Aires; I want 20 that are amazing. I want to know what locals know. I want pre-edited links to the best articles, websites, and online resources. Perhaps most importantly, Fathom recommendations are not driven by a mega travel agency’s vast and impersonal database; our recommendations are personal and special.

Q: How do you anticipate Fathom developing? For example, will the city guides grow in number?

A: Absolutely. It’s a big world, and we want to get everywhere. Postcards are updated continually, and we will launch several new guides every month. Reader feedback will be critical: We’ve had a lot of requests for Amsterdam since launching, so look for that soon. We want more Postcards from Fathom readers, a community we call the travel-proud. This fall, we’ll launch Boutique, with our favorite travel products; Traveler Profiles, based on the popular Fathom Questionnaires; and My Itineraries, so readers can save the places they want to go.

Q: How did your decade at Daily Candy prepare you for this endeavor?

A: First and foremost, it’s where I met my partner, Jeralyn Gerba, Fathom’s editorial director. We had one priority at DailyCandy: We had to delight our readers every day. To achieve this, we had to be trustworthy, we had to recommend quality places, and we had to deliver information readers wanted in a way they wanted it. And it helped if we had a great time doing it. These are excellent editorial priorities. By the way, before DailyCandy, I spent four years running the Entertainment Channel at AOL. That taught me a thing or two about building and serving a big audience.Q: Enough shop talk. When you’re not traveling, you split your time between New York and London. Care to share a secret hometown place or activity in either metropolis?

A: My life tends to revolve around what’s in front of me at the dinner table. In New York City, the bar at Tocqueville feels like a hidden escape, and breakfast at Balthazar feels like homeroom. At the end of the day, I always want to eat everything on the menu at L’Artusi. In London, I love Del Parc in Tufnell Park (of all places!), where two men cook and serve delicious Spanish/North African small plates from a closet-sized kitchen in the middle of the tiny dining room. And I love Moro, but who doesn’t?

Q: What are your favorite places to travel?

A: Sometimes I travel to feel familiar in a foreign setting. I could spend every weekend at Lo Scoglio on the Amalfi Coast and never tire of it. Similarly, I lived in Paris in college, and going back is like visiting an old friend. Other times, I travel for the difference and the discovery. Recent revelations include desolate and dramatic Salta, in northwest Argentina, and Sri Lanka, where I spent an incredible day on Taprobane Island. I loved Syria, and I hope it can recover from its political tumult and be the great country it should be.

Q: Where are you planning to travel next? And where are you dying to go?

A: Oh, the never-ending list. The wish list for the next few months includes Lake Austin Spa, Bighorn Revelstoke, Cartagena, and Portugal’s Douro Valley. I was married last year and am hoping for an eventual honeymoon in Chile. It’s my great embarrassment that I’ve never been to Southeast Asia — Indonesia, Vietnam, Laos, Cambodia. Zambia. Shanghai and Hong Kong. I’m obsessed with the Canadian Maritime Provinces. And in case my husband reads this, yes, honey, I’m dying to go to Tokyo, too.

Q: Where do you have no interest in ever visiting?

A: Cuba. I think I missed it. Though if an opportunity presented itself, of course I’d go. I’m curious about everything.

Q: Give us a travel tip or secret. Or five.

A: 1. Never eat airplane food. 2. You won’t use 50 percent of the stuff you’re packing, so leave it at home. 3. Find a local market to get a real flavor for a place. 4. It’s easier to go away than you think it is. And it’s always worth it. 5. I watch the sunrise on the last morning of every trip I take. I’m not suggesting that you do this; I am suggesting that you invent a travel ritual that you can share with yourself everywhere you go.

Q: What’s next for Pavia Rosati?

A: More sunrises in new places, and sharing them on Fathom.

Did you enjoy this Q&A? Check out previous Gadling Q&As with travelers like Jodi Ettenberg, Zora O’Neill, and Philippe Sibelly.

[Image: Jimmy Gilroy]

India restarts ferry to Sri Lanka after 30 years of civil war

Sri Lanka is still recovering after a long and brutal civil war that started in 1983 and only ended two years ago. The fight between Tamil separatists and the government left 100,000 people dead, many of them civilians, and there were accusations of war crimes on both sides. The government won and the island nation is now beginning to rebuild.

A sign of that rebuilding is the relaunching of passenger ferry service with India, which had been suspended for 30 years due to security concerns. The first boat left from Tuticorin in the southern Indian state of Tamil Nadu last night and arrived in the Sri Lankan capital Colombo this morning. The boat is called the Scotia Prince, can carry 1,000 passengers, and is fitted with a restaurant and casino. The Scotia Prince last hit the news when it rescued thousands of Indians and Sri Lankans from the war in Libya.

Flemingo International, the company running the India-Sri Lanka route, says their service will do two round-trip journeys a week and provides a cheaper alternative to flying. Travel to Sri Lanka has been increasing since the end of the civil war.

A second ferry will start soon, operated by the Ceylon Shipping Corporation.

[Image of Scotia Prince courtesy Rama]

Photo of the day – Non-royal wedding


Well, it’s all over. Whether you woke up in the middle of the night to watch Will and Kate get married or ignored the deluge of media coverage, today’s historic Royal Wedding has said “I do” and we can all breath a collective sigh of relief that we can stop hearing about it. We’re still feeling a bit romantic here at Gadling, so today’s Photo of the Day is of another wedding couple leaving the scene of the ceremony, taken by Flickr user e.r.g.o. in Sri Lanka. He notes that the wedding was on a Wednesday morning, to coincide with the most astrologically auspicious time.

Photograph any happy couples on your travels? Add your photos to the Gadling Flickr pool and we may use one for another Photo of the Day.

Top 20 least sexist countries in the world

Have you ever wondered which countries are the least sexist in the world?

The Global Gender Gap report calculates such a thing. The study chronicles gender disparities and progress for rights across the sexes in several countries. It essentially gauges the treatment of women using various data points including educational attainment, health, and political empowerment. The study encompasses life in all types of cultural environments and provides a glimpse into some of the most and least sexist countries on the planet. For 2011, 134 countries were studied.

Many of the top countries for equal rights and opportunities across the sexes are European. Also, two African countries make the top twenty, South Africa and landlocked Lethoso – a small country bordered entirely by South Africa. Aside from those two countries though, African nations dominate the bottom quarter with several entrants from the Middle East as well. Iceland takes top honors at number one and is followed by three of its Nordic brethren in the ensuing spots.

Have you ever experienced sexism while traveling? Check out the full report here.

20. Canada
19. United States
18. Latvia
17. Netherlands
16. Sri Lanka
15. United Kingdom
14. Belgium
13. Germany
12. South Africa
11. Spain
10. Switzerland
9. Philippines
8. Lesotho
7. Denmark
6. Ireland
5. New Zealand
4. Sweden
3. Finland
2. Norway
1. Iceland

And the seven worst countries in the study:

7. Benin
6. Saudi Arabia
5. Côte d’Ivoire
4. Mali
3. Pakistan
2. Chad
1. Yemen

The Global Gender Gap Report 2010