With only 10-minutes left for boarding, the family was running towards the gate, and apparently each of the 4 adults thought that the baby was with one of the other three.
HOW IS THIS POSSIBLE? Were they running so far from each other not to notice the absence a child? Also, their child is 2-years old, if you are adults running to catch a flight, surely you’d take him in your arms — couldn’t they see that no-one was running with a baby!? AND, even if you are not sitting together on the flight, how can you not realize that one of you is missing!? What world are you in!? This stuff is only allowed to happen in movies!
Anyway, the good news is that Air Canada took control of the situation well: they found the child, figured out who he belonged to, and put him onto another flight to regroup him with his family.
I think this is inexcusable and such families shouldn’t have children at all.