Imagine hopping on a plane to go on vacation in Africa, taking a nap and waking up to find yourself in Bangladesh. That’s exactly what happened to one couple after an airline mixed up their flight bookings and flew them 7,000 miles away from their intended destination.
Sandy Valdivieso and her Husband Triet Vo had wanted to fly from LA to the African city of Dakar, Senegal, but mistakenly ended up on a flight to Dhaka, Bangladesh. It turns out the mishap all came down to the three-letter airport code airlines routinely use when making bookings or entering information on baggage tags. Instead of entering DKR (for Dakar) in the computer system, the airline representative entered DAC (for Dhaka), sparking the intercontinental travel nightmare.The couple, flying on Turkish Airlines, transited in Istanbul before joining their connecting flight to what they thought would be Dakar. They told the LA Times they didn’t notice anything was wrong, because they went by the flight number on their tickets. And the similarity in city names didn’t help matters. “When the flight attendant said we were heading to Dhaka, we believed that this was how you pronounced ‘Dakar’ with a Turkish accent,” Valdivieso said.
It was only after seeing a route map several hours into the flight showing their plane hovering over the Middle East that the pair realized something was wrong. Upon landing, Turkish Airlines actually tracked down the voice recording of the couple booking their flight to Senegal to confirm the bungle was in fact the airline’s fault, before finally putting the couple on a flight to the right city.