Gas stations: then and now

Once upon a time, gas stations gave away all kinds of cool stuff, most of it targeted at kids. As a child of the 70’s, I clearly recall of our Exxon “NFL Helmets” drinking glass collection, and my miniature Noah’s Ark collectible series (What genius ad team decided that was the perfect gas station promo?). The point is, these giveaways worked. My parents would bribe me not to annoy my older brother on road trips by promising me a new plastic animal for my Ark. My brother didn’t have to punch me in retaliation, my parents didn’t have to pull over; everyone was happy.

I’m not exactly sure when the freebies stopped, but that’s not the only thing that’s changed in American gas station culture over the years. Prior to the opening of the world’s first dedicated gas (or “filling”) station in St. Louis in 1905, hardware stores and mercantiles had gas pumps. The price of gas when the first “drive-in” filling station opened in 1913? Twenty-seven cents a gallon.

As I write this, I’m in Oregon, on the final leg of a 10-day road trip from my home in Seattle to San Francisco and Lake Tahoe. The cost of gas in Truckee, California, where my brother lives is $4.09 a gallon. I paid $3.59 in Mt. Shasta today, and thought myself lucky. Oregon also reminds me of another way gas stations have changed between then and now.

[Photo credit: Flickr user iboy_daniel]There were still full-service station attendants when I was a kid: clean, smiling, uniformed pumpers of gas who cleaned the windshield and checked the oil for free. Today, however, Oregon is one of the few states that prohibits the pumping of gas by motorists. I can’t tell you how many times I’ve been yelled at in this state for absentmindedly getting out of my car and touching the pump. I actually enjoy pumping gas, but I’m not going to fight about it. I just think southern Oregon might want to look into hiring gas jockeys who look as though they haven’t spent time in a federal prison or crawled out of a meth lab, especially when they don’t even bother to wipe down my windshield. “Here, take my debit card, please.”

I think the trend toward enclosing urban attendants in bullet-proof booths is something that’s fairly recent. That makes me kind of sad. No one should really have to risk their life working the graveyard shift for close to minimum wage, but being a gas station attendant is definitely a high-risk occupation in a lot of places. If nothing else, the temptation to snack on the plethora of chemically-enhanced food and beverages in the workplace creates a hazardous environment.

Although a dying breed, I’ve seen some pretty sweet, old-school gas stations in the rural Southwest, South, and California’s Central Coast that sell regional bbq, Indian fry bread, or biscuits and country ham. I once visited a gas station in Tasmania that sold artisan bread, local cheese, butter, and milk (in bottles, no less), and local wine, jam, and honey. I really wish gas stations/local food markets would catch on the States…it would make getting gas less painful, even if it further depleted my bank account.

Gas station design has changed drastically over the years. Many rural stations in the fifties and sixties sported kitschy themes, such as dinosaurs or teepees, and were roadside attractions in their own right. Today, we have mega-stations like the Sheetz chain, which is wildly popular in the northeast for made-to-order food, all of it annoyingly spelled with “z’s” (If you need coffeez to go with your wrapz and cheezburgerz, you should check it out). There is something to be said for one-stop mega-station road shopping, however. It’s incredibly convienient when you’re short on time or in the middle of nowhere, and in need a random item.

I love dilapidated old filling stations, but I’m also lazy, so it throws me when I can’t use my debit card at the pump. It’s kind of a moot point, because I possess a bladder the size of a walnut. The cleanliness of gas station restrooms, while still an advertising hook, used to be a point of pride. These days, I feel like I should be wearing a hazmat suit when I use most small chain station toilets. Seriously, if you’re not going to going to clean or restock your bathroom, ever, please don’t post a sign telling me to report to the management if it needs “servicing.”

As for those fun giveaways disguised as advertising? I think that maybe the Happy Meal is what killed it for gas stations. Once fast food outlets started giving kids toys, the ad execs had to come up with a new plan. Which I suppose is why most gas companies target grown-ups now, even if they still use cartoon graphics. Does the sight of anthropomorphized cars dancing atop the pump actually sell gas and credit cards? I’d rather have a set of drinking glasses.

[Photo credits: Magnolia, Flickr user jimbowen0306; DX, Flickr user Chuck “Caveman” Coker;

Travel agents: The dinosaur you just might need


A long time ago, in a travel world far away, you needed a printed ticket to get on an airplane and you probably got it from a travel agent. Now you buy online and there is no ticket, just a number. Not all that long ago, you needed special printed travel documents to go on a extended land or cruise vacation and you picked them up at your travel agent’s office. Now you don’t need those either and you probably don’t visit your travel agent’s office very often, if you even have one. Then, traveling meant being prepared with a trip to the library, book store and travel agency office for information . Now we click our way to expert status without leaving home.

We can easily book most travel options without a travel agent. That’s a fact. The big question though is: Should we?

These days about the only place you’ll find an airline ticket is on American Idol when when hopefuls get sent along to Hollywood. Travel agents still issue them but now it is mostly as a courtesy to clients too busy to do it on their own or as part of a package. Today, we can select the airline we want, when we want to fly and even a seat assignment, all online. Other types of travel as well, from land vacations to cruises, have been made available to click-and-book.

Where travel agents have the most visible value is being there for travelers when something goes wrong. But that does not happen all that much so those who are comfortable with the click-and-book method accept the risk.

More commonly, travel agents can offer great value that travelers could not get on their own.

That value may translate to lower prices, complementary upgrades, bonus amenities when traveling and other good things down the line, after booking. That “after booking” part is the unknown, difficult-to-measure factor that eludes many travelers.

Odds are up-front pricing on many elements of a travel purchase will be the similar or the same from one source or agent to another. Even compared to the service provider, be that an airline, car rental agency, tour company or cruise line, pricing is similar.

Or so it seems.

That similarity in price may be misleading and causes those with even a minimal online booking comfort level to think or say “What do I need this middleman for? I can do this myself.”

True, today we can do it ourselves. Do we save money? In the long run, probably not. Anything we can find online, travel agents can find too. They can also monitor pricing, economic, social or weather-related concerns that might affect your travel.

The big advantage of a travel agent today is very much like it was years ago, it just comes in different forms.

Your good travel agent will have all the information you need to make the most of your vacation. That may be as simple as sending along links to critical websites, basic but required literature on destinations or merely making sure all the T’s are crossed and the I’s dotted.

More importantly, your travel agent considers the act of booking the beginning of the transaction, not the end like the result of click-to-book methods. Once you have paid, you are done with the click-to-book way. Now all you have to do is make it to the airport on time for that flight and that is the end of it.

In today’s world, prices, availability and even the nature of travel are changing at a rapid pace. Websites update pricing and availability but offer little or no hope of passing new benefits available after the sale along to travelers. Click-to-book methods are pretty much done with you after payment is made.

Travel agents work on building or maintaining an ongoing business relationship with you and are easily accessible. Try emailing, tweeting or calling your click-to-book website.

Should your plans change, should you have questions or should you want to know more about where you are traveling and how you are getting there, your agent is just a phone call, email or tweet away.

A travel agent is “your friend” in the travel business. They are your friend who knows what is going on in the travel industry. They can put that information together with their knowledge of you for a winning combination that will reap huge rewards in the long run.

Need to book a quick business flight and be done with it? Click-to-book. Doing any actual traveling where memories, experiences, sights and sounds might be important? See a travel agent.

Flickr photo by Ivan Walsh


Bert the Conqueror joins the Outhouse Races in Alaska’s Fur Rondy (video)

In the spirit of journeying during periods less traveled, I’ve embarked to Alaska this winter. Follow the adventures here, and prepare to have your preconceived notions destroyed along the way.



Bert the Conqueror joins the madness in the 2011 Fur Rondy Outhouse Races

I need only say the name to pique your interest. Outhouse Races. “Is this event what I think it is?” That’s the question I asked about ten minutes prior to arriving at the starting line. “Oh, yeah — it’s exactly what you think it is.” That’s the quip I received in return. This is the world’s largest Outhouse Race, and it’s held annually at Alaska‘s own Fur Rondy Festival. This year marked the 76th anniversary of the event, and it just seems to get better and better. Not only did 2011 mark the addition of Yukigassen to the agenda, but it also brought in The Travel Channel’s own Bert the Conqueror. Bert arrived in Anchorage in order to shoot an upcoming episode of his show, and in addition to participating in a Yukigassen match, he also put together a team of friendlies to race an outhouse with him.

We won’t spoil the fun for you, but suffice it to say we caught him on tape recoding an introduction for the episode-to-be as well as making a lap around the bend. We all know Bert’s quite the competitor, and he definitely put his best foot forward here in Alaska’s snow. Be sure to DVR his show, too — no telling when this episode will air, but hopefully it’ll be sooner rather than later.

Psst… missed our interview with Bert at Fur Rondy? Catch up here!

%Gallery-117713%

My trip was sponsored by Alaska Travel Industry Association, but I was free to report as I saw fit. The opinions expressed in this article are 100% my own.

Spacewalk today for Discovery astronauts

Today marks the first of a series of spacewalks on this, the last flight for space shuttle Discovery after 39 missions spread over 26 years.

On today’s spacewalk, astronauts Stephen Bowen and Drew will move a broken ammonia pump to a better storage area on the outside of the International Space Station and install an extension power cable.

The cable extension is needed to enable the installation of an Italian-built chamber full of supplies that will be mounted permanently on the orbiting lab. The chamber will serve as an extra closet.

Astronaut Bowen was just recently added to the mission. He joined the crew last month, replacing lead spacewalker Timothy Kopra, who was hurt in a bicycle crash.

The shuttle will be retired when it returns to Earth and sent to the Smithsonian. Two launches remain until the end of the space shuttle program, Endeavour scheduled for April and Atlantas in June.

NASA photo



Winter in Alaska: Yukigassen brings team snowball fighting competition to Fur Rondy (video)

In the spirit of journeying during periods less traveled, I’ve embarked to Alaska this winter. Follow the adventures here, and prepare to have your preconceived notions destroyed along the way.



A vicious, vicious Yukigassen match at the 2011 Fur Rondy Festival

It’s late February in Alaska, and that can only mean one thing: Fur Rendezvous. 2011 marks the 76th year that this extravaganza has taken over the streets of downtown Anchorage, and for two solid weekends, locals and tourists alike flock to the city to gawk and participate. This year, the Fur Rondy board decided to spice things up a bit by adding one more event to the roster: Yukigassen. Translated from Japanese, it means “snow battle,” and that’s exactly what it looks like when played out. At this year’s festival, the first sanctioned Yukigassen tournament was held in America, giving the teams a chance to go on and compete at a higher level should they take the gold here in Anchorage.

It’s a blast to watch, and I can only imagine how much fun it’d be to take part in. It’s a little like paintball, but you’ll need to substitute snowballs for paint-filled pellets to really grok it. Teams have a stockpile of snowballs behind their flag, which can only be transferred forward to other teammates by rolling them on the ground (i.e. no tossing allowed). The goal is simple: be on the team that captures the opponent’s flag, or be on the team that has the last man / woman standing. It’s like dodgeball, but for angst-ridden adults with a bone to pick and plenty of steam to blow off. Here’s hoping this sport spreads from AK down into the lower 48, but for now, have a look at two teams battling it out in the video above and the gallery below.

%Gallery-117712%

My trip was sponsored by Alaska Travel Industry Association, but I was free to report as I saw fit. The opinions expressed in this article are 100% my own.