Airplane food with a luxurious twist: Lufthansa, Ritz-Carlton team up for in-flight entrees

You’re used to fine dining in luxury hotels, but is it possible for fine dining to take place in-flight? First-class travelers are no stranger to white tablecloth service at 38,000-feet – hot meals replace boxed sandwiches and bags of peanuts; wine is served instead of the half a can of Coke you get in coach. Now, a new trend is taking place up in the air – hotels are partnering with airlines to create in-flight meals prepared by top Michelin-starred chefs that represent local flavors in top markets.

Case in point: Ritz-Carlton and Lufthansa.

The luxury hotel group and the German airline have been in partnership for over a year, but recent changes to the airplane food menu mean not only a decent meal, but an impressive marketing campaign. The unique partnership between Ritz-Carlton and Lufthansa gives guests flying in premium seats specially-created dishes by award-winning chefs from various Ritz-Carlton hotels, which in turn keeps the hotels top of mind to flyers.

Chef Bernd Schmitt of LSG Sky Chef team works directly with Ritz-Carlton chefs to create and deliver the unique in-flight meals. Denver, Laguna Nigel, New York City, Boston, and San Francisco hotels have already been presented, and now South Beach joins the mix, added a little Latin flare to the in-flight fun. The Miami in-flight menu features everything from black bean soup and queso fresco to sautéed snapper, spiced tomato “enchilado”, and pepper and tomato “sofrito” stew.The program has been so successful for domestic hotels, Ritz-Carlton tells me they are planning to introduce menus created by chef’s in international markets.

“This past July, The Ritz-Carlton Hotel Company expanded its relationship with Lufthansa’s Star Chefs program. Specifically, our hotel and chef in Shanghai has developed First and Business Class menus for flights to and from Germany to Shanghai, Hong Kong, Beijing, Nanjing and Guangzhou,” said Victoria Gottlieb, Director, Partnerships and Strategic Alliances, for The Ritz-Carlton Hotel Company, LLC. “Asia is a critical region of growth for the Ritz-Carlton so we are very happy to have such a strong presence in Lufthansa’s Asia flight network.”

The menus, which will be created by chefs from The Portman Ritz-Carlton, Shanghai, will be on board for 12-months. Lufthansa’s own sommelier, Markus Del Monego, will consult with the Ritz-Carlton chefs to create a wine list that marries the flavors of the food with the best global vintages.

What pairs well with spiced ceviche, duck confit, sherry vinaigrette; a vegetarian plate of seared watermelon, and goat cheese mousse with a Banyuls glaze and crushed pistachio nuts? That’s for the airline and hotel to figure out. In the meantime, the collaboration between Ritz-Carlton and Lufthansa leaves premium-seat flyers satisfied, and keeps the concept of good food and experience top of mind in-flight.

We want to know what you think: Would you be more inclined to visit a hotel after tasting the chef’s in-flight creations on a flight?

Ryanair passengers stage sit-down strike

What would travel bloggers do without Ryanair? From trying to get rid of co-pilots to arresting passengers for complaining about the sandwiches, the budget airline provides endless grist for our mill.

Yesterday more than a hundred passengers refused to leave their plane after their Ryanair flight from Fez, Morocco, to Beauvais, France, was diverted to Belgium. It was one of four Ryanair flights diverted to Liege due to foggy conditions in France. Passengers were offered a bus to their final destination, a journey of 225 miles. While passengers in three of the planes agreed to go, those in the fourth flight refused, insisting to be flown there instead. The flight had departed Fez three hours late and landed in Liege at 11:30 PM. The passengers didn’t leave the plane until 3:30 in the morning to catch a 4:30 AM bus home.

That’s the story both sides agree on. Beyond this, there are two stories. Passengers say they were then abandoned by the crew, who even left the cockpit open, and were not given any water for several hours. The toilets were also locked.

Ryanair said the crew stayed for an hour and only left when some passengers got disruptive. They also say that they would have gotten an earlier bus if they had agreed to leave.

[Photo courtesy user Yap S S via Gadling’s flickr pool]

Why you shouldn’t be concerned about airport x-rays and patdowns

There’s a serious backlash to the TSA’s recent airport security policies raging through the media this month, as more and more of the flying public learn what the real meaning of “until resistance is felt” is when security officers are feeling up unsuspecting passengers’ legs.

The new policies, covered extensively here at Gadling and at every other travel and news outlet across the web are the latest version of the Department of Homeland Security’s measures to prevent unwanted people and goods from entering the world’s airspace. One of the technologies has to do with new imaging methods that can see through your clothing, potentially to embarrassing detail. The other has to do with pat-down procedures in case you’re selected for advanced screening.

In both cases, privacy is the main issue. Concerned passengers don’t want to be subject to some random security officer getting an all-too-close look or feel at their private places, and the new polices now in force make that privacy seem thinner than ever.

As word of the new initiatives and potential implications grows, so has the online calamity. A group of activists recently stripped down and protested the changes at a German airport. Over the weekend, a Californian would-be-passenger flipped out and made national news while he recorded his angry conversation with the TSA. Reddit and a number of social medias have also jumped on the bandwagon by either virally or intentionally curating a river of stories, anger and discussion about just what’s going wrong.

The fact of the matter is, however, that these security measures are not as egregious as it seems. From deep within the trenches of everyday travel, I as the Editor of Gadling can tell you first hand: it’s just not that bad.In the past month I’ve been through dozens of airports from Mumbai to Bogota to Miami to Delhi. Of the hundred times that I’ve been through airport security, I’ve been scanned with the magnetic wand a dozen times, through the backscatter detector twice and patted down a handful of times.

Each time, I did my duty: spread my legs, raised my arms, pulled out my keys or turned in circles. And each time, the security officer did his: checked my pockets, felt my thighs and patted my back. After that? I went on my way and the officer moved onto the next person. No laughs, no discussion, no disrespect or question.

It’s true. The new security initiatives do give unscrupulous individuals the ability to abuse their power and see something that would make you feel uncomfortable. But these are the bad apples in a very very large bushel, and most are just doing their jobs and want you to be on your way. Just like someone can peek into your living room window in the middle of the night or a corporation can rifle through your Facebook account, invasions of privacy can and will happen — it’s a fact of life in today’s high frequency world.

So here’s some food for thought next time you’re passing through airport security. Most of you won’t encounter a backscatter or millimeter wave scanner at the checkpoint. They’ve only been installed at select, high-traffic airports around the country. Chances are, you’ll go through the normal magnetometer and carry on with your normal flight.

If you are subjected to advanced screening, there is no promise that you won’t absorb a few roentgens of radiation or that your personal privacy won’t be encroached upon. But those risks are minimal, infrequent, and should not sway the seasoned traveler. For now, your privacy concerns should lie beyond this pop-science scare — and if, in the slight probability that something isn’t ideal for the general public’s health, you can trust Reddit users and Congressional watchdogs to raise the real red flag. Until then, keep flying.

KLM Airlines: When social media goes awry

Travel industry pros are encouraged time and time again to leverage the power of social media to connect with their client base. In fact, studies have proven that strategic use of social media chnnels via online channels can even mitigate negative feedback.

Unfortunately, the public and instantaneous nature of social media can also backfire, as it did recently in the case of Dutch airline KLM. In theory, the scrolling feed of a Twitter hashtag on their website was supposed to showcase a new viral promotion touting “how happiness spreads” and “little acts of kindness to suprise our passengers.” Not so much.

Tweeters using the hashtag #klmsuprise instead issued a series of damning tweets that ran live on the company’s website. Bitter Wallet has a screenshot of the feed, which was pulled from the site shortly after the negative feedback was discovered. It appears that Twitter may have yanked the feed as well – a search around 9 PM EST on Tuesday shows that “older Tweets are unavailable.”

What are your thoughts? Was it smart of the airline to remove the negative comments, or should they have tried to respond to the “haters” with a public statement via social channels? Could this Twitter Fail have even more negative reprecussions in the future for KLM?

[Image via Bitter Wallet]

Richard Branson loses bet; will serve as flight attendant on Air Asia

For some, losing a bet to your buddies means having to shave your head or paint your face in the opposing team’s colors for a day. For Richard Branson, losing a bet means having to dress in drag at 38,000-feet.

The Virgin boss and airline superstar lost a bet to his pal Tony Fernandes, who owns Air Asia, over which one of their Formula One teams would perform better this season. The bet: Loser has to put on a pair of high heels and serve as a “stewardess” on an international flight of the winner’s airline.

While neither of the men’s teams scored anything in their debut Formula One season, Lotus’s Air Asia did slightly better than Branson’s Virgin brand and thus, Branson will step out in high heels and serve guests on an Air Asia flight from Kuala Lumpur to London.

The date of the flight hasn’t been set, but the airline has agreed to auction of seats for the flight and give the money to Branson’s chosen charity.

[via Stuff.co.nz]