Bag too big? Check with Congress

Every carry-on could become a federal case, so to speak. Rep. Dan Lipinski, D-IL, has proposed legislation that would cap the size of each carry-on. Right now, airlines are left to their own devices, leading to a bit of confusion for fliers who use several carriers throughout the year. Since a de facto industry standard hasn’t emerged, Lipinski feels it’s a job for the folks in Washington.

Lipinski is quoted in USA Today as saying, “It’s clear if anything is going to be done, it’s going to take an act of Congress to do it.” The airlines aren’t enforcing the restrictions that they’ve enacted, he continues.

As with anything regarding Congress – and, for that matter, airlines – the public is divided. Supporters are glad to see a proposal that would keep oversized bags out of overhead spaces, seeing it as a safety measure or simply an increase in available space (they fill up quickly with large bags). Of course, on any flight, you’ll find people on the other side, passengers who refuse to check luggage and would cram a compact car into the overhead bin if they could.

Available space in the overhead compartments has become a problem recently. With airlines cutting flights in an effort to reduce costs, the remaining flights are becoming more crowded – as are the storage spaces.

The Air Transport Association, an industry trade group, doesn’t see overhead storage spaces as a matter for Congress. Instead, he believes it should be left to the airlines to decide.

Galley Gossip: A letter from a frequent flyin’, two-timin’, cheat!

Dear Airline,

I remember the first day we met. It was love at first flight. We’ve shared countless hours together- oh the places we’ve gone. It’s been bumpy at times, but I always stuck up for you when people called you old and grumpy. I even stuck by you when you dropped service to Providence, my home town! But lately something has changed. You don’t treat me the way you used to. You started charging me for every little thing, even the things we used to enjoy for free. And now when I fly you, you seem to always be tired and give out on me before we even get anywhere. You’ve even gotten skimpy with the meals.

Well now there’s someone else. I won’t lie. Why you ask? Because she’s not falling apart. Her meals aren’t as good as yours, and sometimes I really DO miss your salty nuts, but the temptation is there. I know what you’re thinking, it’s that she can offer me the updated MD88 AND the MD90…and you can’t! It’s true, you’re right.

Maybe there’s still a chance for us- let’s fly it out. How about a day trip together. How about a nice double mad dog Chicago turn on my next day off? Lunch and Dinner on YOU? Maybe some wine? Let me know!

An “ex” frequent flier

Dear “ex” frequent flier,

I’m not the only one who has changed. Putting the blame on me is just so typical. There you sit with your salty nuts moaning and groaning about everything I do, meanwhile you haven’t put a hand in your pocket for years. You flew the lap of luxury for the cost of a coach ticket over the last ten years, never once thinking about how I’m always able to give, give, give and never ask for anything in return – other than your loyalty. As with every relationship something has to give!

While you continue seeking out the other carriers, always looking for a shinier, newer, prettier, airplane, I continue to fly the same routes day in and day out with every one of my seats occupied. Haven’t you noticed that others still find me attractive and whenever you leave someone is quick to take your place?

A new airline doesn’t always have more to offer, ya know? Don’t you realize that regardless of the color of my paint, the order in which you board, or the snacks I serve, when it comes down to it we’re all pretty much the same? That whenever you stray, you’re just trading in one set of problems for a whole new set – many times an even worse set! So please, for the love of God, show a little respect and stop blatantly checking out the competition. It only makes me feel worthless, unimportant, and unloved – after all we’ve been through together! Seriously, how long do you think I’m going to just sit at the gate and wait for you to come to your senses? And do you actually believe I’ll accept your apology when you come crawling back for more? Because we both know you will. You always do.

Instead of flying it out, why don’t you keep flying your new sweet little airline. Honestly, I can’t wait to see how long that lasts. I’ll bet money your little airline goes bust and you find yourself back on the road to qualifying miles. Sooner or later you’ll learn all that glitters isn’t gold, and then you’ll be right back to what you know. Yeah, I may be old and I may even be a little grumpy at times, but I still have what you want; cheap flights, decent service, and more routes than that new airline of yours!

Love,

The Old Airline.

P.S. Just because she says she’s a virgin doesn’t mean she is!

%Poll-33642%
Photos courtesy of Telstar Logistics and Ack Ook

European airline competition reaching the boiling point

Even though the environment has changed dramatically, airlines in the US are a pretty calm and respectful bunch. New airlines come (and go), and their competition is limited to copying each others routes and prices. Very rarely will you hear airline A call airline B anything nasty.

In Europe, things are different – very different. Competition in Europe is cutthroat, and this doesn’t always end up benefiting travelers.

Take for example Ryanair – this airline has become one of the largest (and cheapest) in the world. The airline is rude, charges a fee for everything you do, and is proud of their lack of customer service. But when you can fly across Europe for $20, you forget all of that.

When Ryanair approached Manchester airport requesting they lower their airport passenger fees, the airport refused. Normally, this would be the end of the story, but Ryanair does not take too well to being told “no” to anything, so they are moving all their flights out of Manchester, and moving them to surrounding airports. The stubborn airport will now lose 40 flights a week, 600,000 paying passengers and most likely 600 jobs.

A similar situation is taking place in The Netherlands, but this one is between two airlines and an airport. EasyJet is furious that KLM cut a deal with Amsterdam airport to lower the airport passenger fees for transiting passengers.

Passengers on KLM flights arriving at Schiphol, and transiting to another KLM flight only pay $18. Passengers on EasyJet who arrive at Schiphol as their final destination, pay $40. Even though both passengers use the exact same facilities, the KLM passengers pay much less.

The two airlines and the airport will be facing each other in court, but it is going to be a tough battle, EasyJet is a foreign carrier, and KLM is the Dutch national pride. But once again, the airport better watch out, because after KLM, EasyJet is the largest airline at Schiphol, obviously giving them quite a bit of power. Losing all those flights would put a huge dent in their income.

Rochester tarmac delay: “lack of common sense”

“There was a complete lack of common sense here,” U.S. Secretary of Transportation Ray LaHood said in a statement released yesterday. “It’s no wonder the flying public is so angry and frustrated.”

When 47 passengers were stranded overnight on the tarmac in Rochester, Minnesota, the pilot repeatedly asked for permission to deplane them. All the pilot wanted was to get the passengers off the plane.

Airline dispatchers refused, because TSA officials had left for the day … and not realizing that the passengers could be released to a “sterile” area. Passengers on the ExpressJet flight (which it operated for Continental) were stuck in the plane for close to six hours with nothing to eat but pretzels.

The pilot clearly advocated for his passengers and deserves the endless respect of anyone who’s been stuck on a plane. LaHood recognizes this fact, saying, “We have determined that the Express Jet crew was not at fault. In fact, the flight crew repeatedly tried to get permission to deplane the passengers at the airport or obtain a bus for them,” Secretary LaHood said.

LaHood continues, “The local representative of Mesaba Airlines improperly refused the requests of the captain to let her passengers off the plane. The representative incorrectly said that the airport was closed to passengers for security reasons, which led to this nightmare for those stuck on the plane.”

The representative of Mesaba, which is a wholly owned subsidiary of Delta Airlines and was the only airline on hand to assist Continental at the airport, told the pilot that the airport was closed and that there was nobody from the TSA to screen the passengers. This was incorrect, as passengers can be released as long as they remain in what the Transportation Department calls a “sterile area.”

Interviews with the passengers, flight crew and airport personnel have been conducted by the Transportation Department’s Aviation Enforcement Office, and the team has reviewed the audio recordings of conversations between the plane and the dispatcher. And, Continental’s customer service commitment, contingency plan for flight delays and contract of carriage were reviewed, making this, according to LaHood, “one of the most thorough investigations ever conducted by the Department’s Aviation Enforcement Office.”

Pending the results of the investigation, the Aviation Enforcement Office is considering the appropriate action to take against Mesaba. The group expects the investigation to e finished in a few weeks.

The Transportation Department has proposed regulations requiring contingency plans for airlines to adopt to address lengthy delays on the tarmac. These plans would then be incorporated into their contracts of carriage. The department has also asked for comment on whether it should set a single time standard after which carriers would be required to allow passengers to deplane. The Transportation Department intends to use the results of the Rochester investigation to help formulate a final rule that will provide airline passengers with better protection.

Visit msnbc.com for Breaking News, World News, and News about the Economy

Southwest to offer wi-fi on all flights by 2010

To add to its cheap fares, no-extra-fees policy, and wise-cracking flight attendants, Southwest Airlines is giving us one more reason to love the low-cost carrier. Southwest says that, by the first quarter of 2010, wi-fi internet will be available on all flights.

Southwest and Row 44 have been testing the service on four planes since February of 2009. In a press release, Southwest Airlines’ Senior VP of Marketing and Revenue Management says Southwest is “very happy with both the technical performance of the system and the response of the Customers who have used it.”

Southwest is also testing various price points, so there’s no word yet on how much the service will cost.