And the award for best domestic airline food in the world goes to… Virgin America!

by Scott Carmichael on

Travel + Leisure’s September 2009 issue is completely dedicated to food and travel. In that edition, the results of an in-flight food survey will be revealed, crowning the food on Virgin America as the best domestic airline food in the world.

This is a pretty impressive prize to win, especially for such a young airline. Then again, when you are up against some of the legacy carriers in the US, it isn’t that hard to serve an impressive dish – the competition isn’t exactly stiff. Anyone who has been served a “breakfast sandwich” on one of the big 5 will know what I mean.

Food on Virgin America won not only because of the quality and assortment, but also because of the ease of ordering. Unlike some airlines, where you either need to wait for a flight attendant to push their cart down the aisle, Virgin America allows passengers to order what they want, when they want, through their Red in-flight entertainment system.

After the jump, a list of the food for sale on Virgin America. These menu options cost between $7 and $10 in the Main Cabin, and are complimentary in Main Cabin Select. One word of warning though – don’t read the menu if you are feeling hungry, cause it is a very appetizing list!

%Gallery-50431%
Fruit and Cheese: Hand-cut imported brie, pepper Monterey Jack and aged cheddar paired with clusters of sweet red seedless grapes, sun-dried cranberries, pecans and crisp multigrain crackers.

Hummus and Pita Chips: A healthy selection of Mediterranean hummus and baba ganoush served with crisp fresh carrot batons, broccoli and cauliflower florets, sweet red bell pepper, cucumbers, red radish, sugar snap peas and a stuffed grape leaf, served with Stacy’s Pita Chips.

Wild Berry Parfait: A light yogurt parfait layered with vanilla yogurt, raspberries, blueberries and blackberries, served with a crunchy chocolate granola.

Southwestern Chicken hand Roll: Zesty roasted red pepper tortilla rolled around strips of grilled chicken, green leaf lettuce, chipotle cream cheese spread, fire roasted corn and black beans, and a colorful trio of red, yellow and green bell peppers. Served with a side salad of orzo pasta with Southwestern vegetables and red pepper pesto and a Toblerone chocolate for dessert.

Black and Blue Steak Sandwich: Basil and cheese focaccia loaded with blackened flat iron steak, gorgonzola cheese spread, balsamic glazed onions, arugula, sliced Roma tomatoes and fresh red and yellow roasted tomatoes. Served with a Toblerone chocolate for dessert.

Turkey Florentine Hand Roll: Spinach tortilla wrapped around hand shaved turkey breast, herb cream cheese spread, feta cheese, fresh baby spinach, romaine leaf lettuce, sliced artichoke bottoms, yellow bell pepper strips, Roma tomato, and Belgian endive. Served with a side salad of gemelli pasta with Italian vegetables, sun dried tomatoes and creamy basil pesto, with a Toblerone chocolate for dessert.

Muffaletta Sandwich: Hearty Focaccia bread stuffed with shaved honey ham, Genoa salami, shaved turkey, Swiss and provolone cheese, spicy olive salad, green leaf lettuce, and sliced tomatoes, paired with Italian dressing on the side, and a Toblerone chocolate for dessert.

Thai Vegetable Salad: Refreshing Asian-style salad of romaine lettuce, Napa cabbage, julienne carrots, curly daikon radish, sliced cucumber, green onion, julienne tomato, red and yellow bell pepper strips, cilantro, mint, and chopped cashews. Served with sesame ginger vinaigrette dressing on the side and a Toblerone chocolate for dessert.

Galley Gossip: Frequent flier pet peeve – rude flight attendants

by Heather Poole on
So heather. Tell me your opinion on this. Today I flew home from visiting my bubby in Boca and I was reminded of one of my biggest flight attendant pet peeves. The flight attendant working in first class, while addressing passengers to take drink orders and when checking in during the flight, asked..”what do you need” ? A call light would ring, she’d saunter out of the galley and bark, “what do you need”? I dunno why, but this bothers me. I think it’s borderline rude. It makes me feel like she feels bothered by the passengers.?. What do you think?

R.F.

P.S. These flights to MIA were not nearly as eventful as the last, but there was a man who boarded on his phone and freaked out because the boarding music was too loud. He lunged into the galley and requested it to be turned off. When it was, he sat in his seat and spoke louder than the music. Ahhhh!!! some people!

Dear R.F

There’s a reason I avoid the New York – Miami route! There’s always something out of the ordinary happening on that flight. Which is why I’m not at all surprised by the passenger’s request to turn down the boarding music so he could talk on his phone. Recently I was flagged down during the safety video because someone thought it was too loud and wondered if I could shut it off – shut it off! The video! The one that goes over what to do in case of an emergency! Because he’d seen it already.

That’s not all. Years ago on another flight I had a celebrity on board who happened to be traveling in first class with her infant son. She rang the flight attendant call light and said, “Do you think you can ask the Captain not to make anymore announcements. My son is sleeping.”

It was true, her son was sleeping, so I smiled, nodded, and walked straight to the cockpit. Oh how I couldn’t wait to relay that message and see the look on the Captain’s face.

If there’s one thing I’ve learned from being a flight attendant it’s that we live in a me-me-me world. People are too quick to judge and lack empathy. I’m not just talking about passengers, I’m talking about flight attendants, too. Rarely do people take a step back in order to see the big picture. We’re all just so busy going, going, going that we’re unable to grasp anything other than what affects us personally.

Now I wasn’t on your flight, R. F., so I have no idea whether your flight attendant was rude or just not as articulate as you would have liked There’s a difference, ya know. But I understand what you’re getting at because there have been times I’ve found the request, “Give me Coke!” jarring. I’ve felt the same way about passengers who try to get my attention by tugging on my elbow or saying, “Pssst! Pssst! Pssst!” Then I remind myself that some people really don’t know any better. Doesn’t make them rude, mean, or stupid, it just means I have a lot to be thankful for. It sounds like you do, too.

While I agree with you that the phrase, “What do you need?” does come off rough and abrupt, keep in mind that a call light rang and she answered it – perhaps to the best of her ability. A request was made and she delivered it, whether or not she could have delivered it with a little more finesse is something we’ll never know. But she did do her job, regardless of the particular words used.

%Poll-32998%

Photo courtesy of Rkob (legs), lamazone (flight attendants)

JetBlue offers unlimited travel for $599

by Katie Hammel on

Got a lot of flying to do in September? If so, JetBlue has the deal for you.

Book an All-You-Can-Jet Pass and you can fly anywhere that JetBlue goes, as many times as you want from September 8 to October 8, for one low price. Saint Lucia one week, Seattle the next, all for just $599 (plus taxes for international destinations and Puerto Rico – domestic taxes are covered). Depending on which of JetBlue’s 56 domestic and international destinations your travels will take you to, the Pass could easily earn its price in two or three trips.

But, as ABC News points out, you should compare the cost of buying each trip a la carte versus going with the Pass; if you’ll be flying the cheaper routes, you’d have to fly a whole lot to make the Pass a good deal. Do the math before you commit.

Flights must be booked three days in advance and you may only book one flight per day. There are no blackout dates. If you’ve already bought tickets to fly on JetBlue during the month, you can pay the difference to upgrade to the Pass.

Passes will be on sale through Friday, August 21st “while supplies last”. There’s no word on how many Passes are available, so act fast or you might miss out.

jetBlue announces non stop service from San Francisco to Fort Lauderdale

by Scott Carmichael on

In a way, airlines are like kids on their first week of school.

When one kid shows up with a Dawson’s Creek Trapper Keeper, all the other kids head out to the local school supply store to get their own (bonus points if you get that reference).

Kids compete with school supplies and cool backpacks, airlines compete with fares and route networks.

Earlier today, Grant reported some great news from Virgin America – the announcement of their new Los Angeles and San Francisco to Fort Lauderdale route (forgive the giddiness, but anytime Virgin America expands its route network, I smile a little more, secretly hoping they’ll be heading to Chicago soon).

The day isn’t even over, and the next airline has decided they want to play along. Starting November 17th, jetBlue will be flying the San Francisco to Fort Lauderdale route as well.

The airline will be flying one flight each way every day. The San Francisco to Fort Lauderdale flight departs SFO at 11:30 pm and arrives the next morning at 7:30 am. The other way around departs Fort Lauderdale at 7:15 pm and arrives at 10:35 pm. Pretty convenient schedules if you ask me. In fact, with a little creativity, you’ll be able to fly up and down for a day on the beach in under 24 hours. Fort Lauderdale also means passengers can transfer to another jetBlue flight and head towards the Bahamas and Puerto Rico.

A flight on jetBlue means free live satellite TV, free drinks and snacks and of course their $40 “Even More Legroom” upgrade option. The service on the overnight flight even includes their “Shut-Eye” service, featuring earplugs, an eyeshade and a hot towel service when you wake up.

Status seekers pulling back

by Tom Johansmeyer on

It’s not just the travel companies’ bank accounts getting hit in this market – loyalty programs are getting spanked, too. The management consultants, investment bankers and attorneys – now fewer in number than a year ago – who accumulate elite status quickly aren’t spending as much time on the road. With considerably less travel time being logged, the folks who used to have platinum status on multiple airlines and in multiple hotels aren’t hitting the same levels they have for the past several years.

A study by Colloquy, which conducts marketing research for loyalty programs, showed that loyalty program membership dropped 28 percent in the travel industry. In 2007, the average traveler belonged to 2.8 of these programs. Now, it’s down to merely two. Lower- and middle-income men are being cited as the source of the decline, as they’ve been hit harder by layoffs.

Additionally, active participation in loyalty programs is down almost a third. This year, the average traveler is participating actively in 1.5 programs – a year ago, it was 2.2. Among the wealthy, this type of engagement fell 13 percent – from 2.3 programs down to two.

According to Colloquy, travelers are focusing on fewer programs and looking to get as much as they can out of them, rather than spread around their travel with the knowledge that they’ll have enough to reach and maintain high statuses with several travel companies.