Bowermaster’s Adventures — Swine Flu and Tokyo

The direct flight from New York to Tokyo is one of the longest, thirteen hours and forty-five minutes, looping across Canada and the Bering Sea before paralleling Kamchatka and the eastern islands of Japan. It’s a long way to travel for humans and viruses alike … though I have to admit I hadn’t thought about the latter until we touched down at Narita International Airport and found among the departure cards we needed to fill out included one labeled “contagion.”

Alex Nicks and I have come to spend a few days filming tuna auctions at Tsujiki, the world’s largest fish market – all under one open air roof are sold four hundred different fish species (700,000 tons sold each year, taking in $5.5 billion a year) and employing 60,000-65,000 wholesalers, accountants, auctioneers, company officials and distributors. The next few days promise to be fun and wild, thanks to the constant whir of all those people focused on the matter at end: selling and buying big fish.

But when we land at Narita, even before we could stand and stretch after the long flight, the plane was boarded by a dozen Japanese men and women cloaked in blue surgical gowns, caps and masks. We were instructed to stay in our seats as one of the insurgents, carrying a portable thermographic imaging gun to detect fevers, pointed in our faces, clicked the trigger and quickly assessed whether or not we were swine flu carriers. As the besmocked team moved aisle by aisle through the plane one of the stewardesses whispered that they recently quarantined eight passengers who arrived on a Northwest flight “for five days.” While I have no idea what that encompasses – locking them in a small airport room, sliding sushi and water under the door? – I’m certainly hoping it doesn’t happen to us.
They are clearly looking for symptoms of flu, including coughs and colds. A week ago three Japanese were quarantined upon arrival in Tokyo after testing positive in preliminary checks. They were a high school teacher in his 40s and two teenage boys who had been on a school trip to Canada where they visited Ontario on a home stay program with about 30 other students, taking part in various programs hosted by a local high school in the town of Oakville. They were isolated upon arrival, on April 24, and are still recovering at a hospital near the airport.

Looking down the aisle as the blue-gowned, therm-armed team does its job I wonder if that’s our fate too? A couple days ago thirty-seven passengers and two flight attendants on an American Airlines flight from Los Angeles were detained overnight for similar reasons. They were released after tests revealed that an ill passenger was not contaminated with the new H1N1 influenza A strain, or swine flu.

Cleared after one hour, they gave each of us our very own face mask and sent us on our way. When we finally arrived in downtown Tokyo I spot random individuals on the street wearing white surgical masks. Taxi drivers, worker bees on lunch break. One thing I note is that it’s different here than in China, where many of the half billion city dwellers wear masks every day to keep away heavy airborne particulates created by coal burning, auto exhaust and general, everyday pollution of the air.

In Japan, as neat and orderly a country as you can find, it appears they are concerned only about swine flu. Stopping into a drugstore I ask the manager how the sales of masks are going and he says “about 50 percent higher than usual and we are running out …. If this keeps up, it’s going to be a very, very good year.” I think he was talking about his pharmacy’s bottom line.

Galley Gossip: Nonreving – a new web site for airline employees (and retirees)

Dear Heather

came across your blog recently and I wanted to introduce you to our web site www.NonRevCheckin.com just in case you were not aware of it already. Our web site is really the first of its kind allowing Non Rev travelers to see flight schedules and more importantly, flight loads on over 130 airlines around the world. We obtain data from Sabre® global distribution system; interpret that date thru our complex formulas to put seat availability in to 1 of 5 easy to understand categories. Members who use our web site can search flights all over the world to plan their Non Rev travels or commutes. Once a member chooses the flight(s) they wish to Non Rev on, they can set up mobile and email alerts to keep them apprised of the latest loads. Since flight loads are quite dynamic and can change often before departure, it is important to keep informed of the latest loads. With our service, our members can easily choose to set up alerts from 24 hours up to 1 hour before departure thus keeping them updated while they go about their normal activities.

Sincerely,

Brad

Dear Brad,

I haven’t had a chance to log in and check it out, but why use your site opposed to the one I normally use?

Heather

PS – Where were you last month? That’s actually me in the video (below) using my laptop to check passengers loads from Chicago to New York.

Dear Heather,

I am not sure what site you normally use, so I will have to give some general answers.

1. Most airline employee web sites only allow you to look up flight loads on your airline. For example, if you work for US Airways, you can look up your loads but you don’t have access to any other airline.

2. Following number one, who flies the same city pair you trying fly on? Our site allows you to see over 170 airlines around the world that fly that route. With that information at your finger tips you can choose the best option for you to non rev on. It might fit a better departure/arrival time for you or it might be a better load. Wouldn’t you rather fly on an empty airplane flown by another airline than be stuck in last row middle seat for a 5 or more hour flight? One of the most important rules to non reving is having back up plans.

3. Once again, I don’t know what source you use, but many airline employees and retirees do not have access to a “quality” web site for a source. Even their company’s web site may be antiquated and or very slow. Most airlines do not spend money, time or other resources on providing the top notch employee non rev web sites.

4. With our system you can sign up for alerts to your cell phone and email. Let me give an example of how this is beneficial. You and your family are going to be flying from LAX to HNL in two days. The loads look OK right now but we know that could change in the next 48 hours. Now you can check your company web site or call your company reservations every so often to learn the latest loads or sign up for alerts on our web site and you will automatically get sent a text message at times you want before departure. This allows you to now not to have to be in front of a computer or call a reservations line to get the latest loads. We do all the work for you. Go about your normal activities such as shopping, golfing or just hanging at the beach on your way back from HNL. Maybe an earlier flight now looks better or maybe the loads got really bad and there is no since in even trying to non rev until the next day so you might as well stay on the beach. Commuters love the web site. When they are doing their last leg inbound for work, they turn on their phone when they can, and the alerts pop saying which flight looks the best to get home. There might be two flights that leave about the same time on different airlines and they can make a quick informed decision before running to the right gate. Even if they are jump seating, most prefer or need a seat in the back of the plane.

5. Why other sites are inferior to ours:

  • Have not been redesigned in ages so what does that say for the quality?
  • Only 3 categories (smiley faces) while we have 5 easy to understand categories.
  • Can not sign up for alerts. The only way to get updated info is to get back on the web site.
  • No customer service.
  • No listing phone numbers. We list Non Rev phone numbers next to every flight so if you need to call to list, you have easy access.

6. Non user friendly log in. You have to find/remember you companies log in. With our system you create your own profile.

  • One stop source for weather, hotels, rental cars, cruises, destination information and other information.
  • Zed calculator.

Hope this helps explain a little more of what we do.

Brad

Dear Brad,

Awesome web site! Nonrevs around the world are going to love it. Thanks for sharing. But…even though I am able to check loads on several different airlines, I’m unable to check on all airlines. What’s the deal?

Heather

Dear Heather,

There are a few airlines that do not participate with Sabre supplying enough data for us to determine loads. For those airlines we only show schedules. We do however provide passenger seat availability for over 130 airlines around the world. If you have any more questions, feel free to ask

Brad

Airline fee backfires: skycaps win in Massachusetts court

When American Airlines started to charge a $2 fee for curbside baggage check-in, the skycaps lost their tips. Passengers were accustomed to paying $2 or so, it seems, and weren’t going to amp up the cash flow just because the money was going into a different pocket. So, nine Logan Airport skycaps – current and former – just came into $325,000, thanks to the Massachusetts Supreme Judicial Court, which ruled based on a law intended to protect wages and tips.

American Airlines tried to get by on a technicality, saying eight of the nine skycaps were subcontractors (working for G2 Secure Staff) and thus weren’t protected. The court disagreed, favoring broader protection. But, it isn’t over yet. American Airlines, according to a report in USA Today, is evaluating “all of its legal options.”

Falling airplane debris hits Michigan man

Nope, that’s not something thrown at you by your wife. It’s a falling piece of airplane debris.

That was Wissam Beydoun’s first reaction on Monday, until he noticed that the 6×8″ piece of aluminum that had hit him had writing on it: “Aircraft weight on wheels inflaction chart.”

Two concerns here: the man’s safety on the ground, and the passengers’ safety in the plane.

Beydoun thankfully wasn’t injured; just a bump to his shoulder.

As far as tracking down the right airplane goes, that might be tricky. Beydoun reported the fall with the Federal Aviation Administration–first with the national hotline, then with the regional operations center in Chicago. No word yet.

Beydoun tells the Detroit Free Press, “My main concern is to pinpoint this airplane, because it poses a danger if it’s getting ready to fly. From what this part indicates, it has to do with a cover of the wheel mechanism, you know, how the wheels drop down.”

A FAA spokesman said that two or three instances of falling debris are reported every year in the Midwest.

[Thanks, Today in the Sky]

Airlines post worst on-time performance of the year

June was the worst month of the year for airline on-time performance since December, according to the U.S. Department of Transportation. Together, U.S. airlines had an on-time arrival rate of 76.1 percent, down from 80.5 percent in May. But, they had fewer delayed flights than in June 2008.

Hawaiian Airlines put up the best on-time results in June, with Delta subsidiary Comair at the other end of the spectrum. Continental had the fewest delays among the legacy carriers (those that had a large footprint before airline deregulation in 1978), and American Airlines was at the bottom of the barrel for this category.

Unsurprisingly, weather, equipment problems and airport congestion were cited as the most frequent reasons for flight delays. To count as a delay, a flight must be more than 15 minutes late – canceled and diverted flights also count. Through most of the year, flight delays fell largely because airlines were cutting routes and servicing fewer passengers.

Mishandled baggage fell, as well, year-over-year, though it was up from May to June. Reports were down 20 percent from June 2008 to June 2009. AirTran had the fewest gripes from passenger. American Eagle (a unit of American Airlines) had the most.