Passengers sickened when de-ice fluid seeps into aircraft

by Grant Martin on

There’s nothing like adding insult to injury when it’s snowing like cats outside, your flight is already late and you have to pull up to the de-ice pad for a half hour of soaking.

When flight 528 from Seattle to Burbank moved up for de-icing this week though, that’s exactly what happened. Apparently during the process, some of the fluid seeped into the aircraft’s ventilation system and dispersed into the cabin, choking passengers and raising alarm.

Amazingly enough, despite passengers vomiting and getting ill, nobody wanted to return to the airport to get checked out because the flight was already late. Despite their wishes, however, the aircraft was returned to the gate and nearly twenty passengers were evacuated and treated for their injuries. Nobody was seriously injured.

Normally, de-icing is a fairly standard procedure, as our resident pilot, Kent Wien detailed in one of his earlier posts. This isolated incident may have just had to do with improper de-icing techniques or a malfunctioning ventillation system.


Other tales from the skies
Amazing and insane stories from a real-life flight attendant and co-pilot

Air travel observations of a former flight attendant

by Jamie Rhein on

“A gate agent stood on the counter and shouted: ‘Don’t ask us for help! We cannot help you!'” is one of the lines in Ann Hood’s recent and enlightening Op-Ed piece “Up, Up and Go Away” in the New York Times. Hood, now a novelist–her latest novel is Knitting Circle, was a flight attendant back in the day where there were meal choices and the idea that flying was special.

Hood’s essay of comparing and contrasting air travel then and now was prompted by a recent trip she took to Rhode Island where the plane didn’t get her there. It wasn’t exactly the airlines’ fault that she and a few other passengers rented a van in Charlotte, N.C. after they arrived at the airport from Miami for a connecting flight. Upon arrival at the Charlotte airport, they found out there wasn’t going to be a plane to Rhode Island for quite some time. Bad weather had created the snafu. People were facing days of waiting.

Along with looking back on how flying used to be in the good old days, Hood makes an interesting connection between the state of air travel then and now. In the 1970s, when she worked for TWA., there was a fuel crisis and flight attendants had mandatory unpaid furloughs. From what she writes, it seems as though courtesy towards passengers never wavered despite the economy.

From what I gather, Hood thinks that airlines are creating problems by not ensuring that passengers are treated well. In her mind, what good is it if passengers get off of an airplane feeling disgruntled? I have to say that I’ve generally been lucky when it comes to courtesy, although I did have Hood’s experience where the ticket counter folks were nonchalant in their treatment of stranded passengers. I haven’t flown that airlines since then.

There’s nothing worse when travel is not going well when the people who are supposed to help things run smoothly say, “We cannot help.”

At that point I wonder, who will? In Hood’s case, when you’re stranded at an airport, you help yourself.

(The photo by gas_station_sushi is of a TWA airplane in the 1960s.)

Interview with a Retro Stewardess

by Annie Scott on

On my way home to Minneapolis for the holidays, I read this terrific New York Times article by Ann Hood on the good ol’ days of flying.

“I put on my apron with my name across the top, and I smiled at the people who had saved up their money, put on their Sunday best, and chosen T.W.A. It was not so long ago that flying had that civility, that glamour, when flying through the sky really felt like something special.“

Having just braved the modern airways, I sat down with my mom, Barbara Scott (formerly Barbara Center), who was a stewardess for American Airlines from 1967 to 1977. You know, back when they were called “stewardesses.” That’s Mom in the picture, on the left.

Annie Scott: Whoa, Mom, check out that eyeshadow!

Barbara Center Scott: Well the other girl’s is like that, too. Don’t make me sound like a floozy.

AS: Okay. So, Mom, what did you think of that article?

BCS: I thought it was a tad Pollyanna-ish. It was not always glorious. It was sometimes awful.

** To read the rest of the interview, click through the gallery below. **
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Looking back at ’08 – 5 things no longer with us

by Scott Carmichael on

We lost quite a bit in 2008. Several old banks are gone, the value of your house is probably gone, and in the world of travel several things disappeared for good as well.

I’ve listed 5 things no longer with us as we head into the new year. Come back in a few days to read my list of 5 things we gained in 2008, and keep your fingers crossed that things pick up a bit in 2009!

Aloha Airlines

In 2008, almost 80 airlines went bankrupt. I’m sure most of you were not too upset when Swazi Express Airways stopped flying, but one of the more popular airlines we lost was Aloha Airlines.

Aloha had been flying between the islands and the mainland since 1946, but 2008 would become their final year. As usual, rising fuel costs were cited as one of the main reasons they could not survive.

Another, probably more important reason for their demise, was an intense price war that broke out between Aloha and GO!. GO! started offering inter island flights to local residents for as little as $15.

In an ironic twist of events, the very airline that contributed to the collapse of Aloha has managed to purchase their name and will be renaming themselves “Aloha” next year.

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Skybus Airlines

Airlines come, and airlines go. But seldom does this happen as fast as with Skybus. Skybus started operating out of Columbus, Ohio in May of 2007, and by April of 2008 it was grounded. The airline had set itself up like many European carriers, with flights to smaller secondary airports, a flexible pricing system and even forced people to dispose of all food and beverages before boarding the plane.

Once on board, food, beverages, snacks and pillows were sold, and 10% of the revenue became salary for the flight attendants.

The concept obviously looked good on paper, but their timing was horrible, and passengers did not care for the total lack of service. Skybus never published a phone number, and all communications with the airline had to be made through email.

In the end, their business model clashed with rising fuel prices, and the airline went under, stranding 1000’s of people at various airports around the country.

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Free baggage allowance

Of all the perks the airlines took away from us in recent years, this is the one that is bound to hurt the most. I survived the removal of pretzels, I managed to deal with a 4 hour flight without a pillow, but forcing people to pay for their checked luggage is just cruel.

Of course, the natural effect this is having on passengers and their bags, is that people are now carrying more than ever on board the plane. The airlines still have a tad of compassion left, as their elite travelers are currently exempt from these new money making measures.

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Berlin Tempelhof Airport

I’m sure more airports closed in 2008, but none of them were as important to aviation history as Berlin Tempelhof. The airport closed on October 30th, and will make way for a single Berlin Airport which is scheduled to open in 2011.

Tempelhof played a very important role in German aviation history, and was the home of Lufthansa for many years. Of course, the war transformed the airport, and the massive terminal building at Tempelhof was one of many buildings Hitler commissioned for the city. After the war, Tempelhof played a pivotal role in supplying food and other supplies during the Berlin Airlift.

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The 2008 Chinese Olympics

The buildup to the Chinese Olympics was filled with scandals, anticipation and a lot of worrying.

In the end, the games went pretty much like clockwork. It’s always a little sad when such a long wait for something is over in just 2 weeks. The Chinese put on one heck of a show, in some of the most impressive sporting venues the world has ever seen.

Like with most Olympic events, before the games start, there is always a ton of bad news, rumors about incomplete facilities and some corruption scandals, but he Chinese managed to prove everyone wrong, and gave the world a great show as well as a nice view into their culture.

Get more mileage out of your miles: upgrade

by Tom Johansmeyer on

Before you book your next award ticket, think about what you’re giving the airline. Yeah, you read that correctly; think about what you are giving them. In the Wall Street Journal, that font of all things financial, the secret to screwing the airlines a little harder is revealed: upgrade.

Apparently, the most common use of miles is the bland, vanilla domestic coach ticket. That’s it. While you delight in your free ticket and lament the absence of a meal, the airline truly gives you as little as possible. You get a whopping 1.2 center per mile for the basic domestic coach flight. At 30,000 miles (the average price of an upgrade in miles), which is usually the price of admission, that translates to around $360. Depending on where you want to go (and when), your $300 in “free” travel could be more expensive than just buying the ticket.

According to “experts” cited by WSJ, you can get four times as much bang for your virtual buck by upgrading instead of just cashing in. shell out the cash for the coach ticket, the Journal advises, and use those miles for the upgrade. You could pick up a few thousand dollars in value … and that’s just on the domestic side. Fly overseas, and you could shaft the airlines to the tune of almost 8 cents per mile!

Of course, the party isn’t going to last forever. Airlines are beginning to add “co-pay” fees to upgrade awards. United is planning to pull the trigger on this starting July 1, 2009. You already take it on the chin with American, which can slam you for $700 to upgrade a discount coach seat on a flight to Europe. On Continental, it can reach $1,000. Nonetheless, upgrading still delivers the most value per mile.

And, there’s one more factor that tips in your favor. If you haven’t noticed, we’re in the midst of a nasty economic climate. All those large, faceless corporations are forcing more of their employees – even those more accustomed to having a bit more legroom – to ride with the proletarians. That means more seats will be open up front, and you can cash in.