Mahalo on How to Fly With Kids

Mahalo has been cranking out lots of travel-related how-to articles lately: how to book a cheap hotel room, book a cheap flight, successfully bid on travel, fly with pets, and their latest on how to fly with kids.

I don’t have kids, but I used to be one. I remember a trip to England with my Mom when I was 4 or 5 years old. Before we boarded our trans-Atlantic flight, I got lost in JFK airport. I can only imagine the pace at which my mother’s heart raced when she turned around to see her 4-year-old out-of-sight in one of the nation’s busiest airports. Luckily I was a smart little kid, and I wondered back to the women’s restroom where we had just came from. She found me waiting patiently inside the doorway, but by that time the airport staff had already been alerted. One of the gentleman who was in the search party gave me a NASA-branded Matchbox car to celebrate. I remember the strangest things.

One of the most useful parts to Mahalo’s guide is tips on keeping your kid entertained during the flight. Nobody likes a screaming, out-of-control kid, especially when they’re locked in the same tube as you at 35,000 feet. I usually feel bad for the parents… as long as they’re at least attempting to settle the child. It’s a weird feeling: I hate you and your child for giving me a headache, but I understand that kids are kids, they’re going to scream and cry from time to time — especially when locked in a tube at 35,000 feet. So it’s okay.

I was easy to entertain, apparently. I spent the majority of my time on that first flight to England untying and re-lacing my saddle shoes while drinking ginger ale.

Mahalo: How to Fly With Kids

The World’s Best First Class Lounges

We’ve jealously posted here a number of times about the amenities of flying First Class.

First Class, however, begins long before ever stepping foot on a plane. First Class actually begins the moment you step into the airport and make your way to the First Class lounge.

While the rest of us are stuffed into overcrowded terminals awaiting our flights, the denizens of the First Class lounge have an array of luxuries in which to indulge.

Personally, I’ve never stepped foot into these halls of airport nirvana, but thanks to a recent article in Business 2.0 revealing some of the very best in the world, I can now speak jealously of what exactly I am missing.

The article highlights three lounges at London Heathrow (Virgin Atlantic), Hong Kong International (Cathay Pacific) and Kuala Lumpur (Malaysia Airlines). In addition, writer Lindsay Blakely also covers Doha International Airport in Qatar in which an entire terminal is dedicated to First Class passengers.

Here are just a few of the amenities offered. Click on the links below to learn which lounge offers which service. And then book yourself a First Class ticket to enjoy your favorite.

Free Secretarial Services
Japanese Water Wall
Showers and Tubs
Free Nanny Service
80-Foot Long Bar
Putting Green
Retro Video Games
Relaxation Room
Rooftop Garden
24-hour Doctor on Staff

Skybus, First Hand Experience: At the Airport

With a 7:05 AM Skybus flight out of Columbus to Bellingham, Washington, we got to the airport at 5:30.

Tip 1: Check-in on-line; it makes life easier. We did and I was glad. (See post) Almost as soon as we walked through the sliding doors at the Skybus check-in, a Skybus person looked at our boarding passes, IDs and tagged our bags before we could even get them to the check-in counter. In a few steps we handed them to the bag screening guys before heading off for fun games called “Airport Security” and “Find Your Gate.”

Tip 2: When booking your tickets on line, double check that you’ve entered the names that you use on your official identification. It cuts down on anxiety. The missing letter on my husband’s name on his boarding pass (I left off the last letter of his legal name) wasn’t a problem either. Smooth sailing.

Tip 3: Even though Skybus doesn’t have a check-in desk at the gates–at least I didn’t see one–the other passengers will tell you which line to stand in.

Tip 4: Find a place in line and then go to the bathroom. At the gate there were three areas marked with line dividers-group 1, group 2, group 3. These lines crossed in front of the restroom doors and the drinking fountains which added to a bit to the lane confusion, plus the waiting room seats took up a fair amount of standing room. It seems there needs to be less waiting room seats since most people were standing or sitting on the floor in line. If you want a seat choice on the airplane, waiting in line is important.

In this mishmash of lines, I didn’t see a Skybus person in the mix. Someone was calling out flights over the loud speaker. Not long before it was time for us to board, that loud speaker person said, “No food is allowed on a Skybus flight.” I thought of the bag of snacks and bagels I so cleverly packed. “Give me a peach,” I called out to my husband and ate it like a mad woman. We finished off the fruit before boarding-I took one more bite before showing our boarding passes to the person who had magically appeared at the gate, but we didn’t dump the packaged snacks. No one checked.

Once on the plane, it turned into about any other flight of just enough room, oxygen masks if needed, and cushions that turn into flotation devices. The Skybus crew was busy almost the whole time passing out drinks and food to those willing to buy. The prices are doable. $8 for breakfast, but the coffee machine was broken for some of the flight. The handy crew fixed it eventually, but I held out for my java until after we landed.

The flight landed in Bellingham, Washington 10 minutes early and all four of our bags showed up at the airport. All in all, not bad.

The biggest positive was the flight was direct. As prices go, ours wasn’t all that cheap since we missed out on the deals, but Bellingham is an easy access airport. Would I recommend Skybus? Yes. I do have to say, I missed getting those little bags of pretzels and drinks though, and at times I really wished it might have been possible to talk with customer service. Not that I had anything to say really, but it’s odd to be a people person and not have anybody to talk to. We’ll see how our return flight goes.

For more photos of the Columbus to Bellingham flight (or it could have been the other way around,) click here. Marada has taken a bunch of them and posted them on Flickr.

American Airlines to be First American Carrier to Offer In-flight WiFi

It’s about time.

American Airlines has just announced that they will be the first American carrier to test the viability of offering WiFi to its passengers while in-flight.

The carrier has signed a “memorandum of intent” with a company called AirCell to provide high-speed wireless service within its airplanes. There will be a fee, of course, but how cool is that! Surfing the web, checking email, downloading music and movies, all while soaring 30,000 feet in the air.

American Airlines will test the system some time in 2008. The plan is for AirCell to construct cellular towers across the United States to beam the wireless up to the planes.

Strangely enough, the American Airlines press release mentions that the service will be tested on transatlantic flights.

Last time I checked, there was no American soil in the Atlantic to support a cell tower. I hope someone at American Airlines has figured that out and are moving forward with building the infrastructure to support what will perhaps be the greatest addition to in-flight entertainment in the history of commercial airlines. I love it!

Skybus, First Hand Account: Checking-In

The afternoon before our Skybus flight from Columbus to Seattle last Thursday, I checked us in on-line. This included checking our luggage-four bags. (Our allowable allowance was eight– two bags each.) The on-line check-in involved following a series of simple prompts before getting out my credit card to pay for the luggage, $5 a bag. I thought four bags would be plenty.

We had four airline tickets, all purchased at the same time as a bundle. Even though it looked like I had a choice as to who I wanted to check in (each of us had a box by our names) I checked us all in at the same time and added two bags in the box next to my name and two bags next to my husband’s, leaving the boxes next to my son’s and daughter’s names blank. (Keep this detail in mind, it comes up later.)

Next step-print out the boarding passes. Each of us got our own with our names, the flight info, including the departure gate, and a large bold-face number 1. I had paid for priority boarding ($10) per ticket not long after I bought the tickets to make sure we were in the first group to get on the plane.

Ooops! My husband’s nickname was on the boarding pass. One letter was missing. Now what? Since there was no one to call at the airline to fix my mistake (Skybus doesn’t operate customer service), I called the airport to ask a security officer what to do. She said bring something with his nickname on it. Since his nickname is common for his full name, I was assured it wasn’t something to be concerned about.

Then, as we were packing I thought, I wonder if we should add just one more bag? Back on-line I went. No can do. Since I had bought the tickets as a bundle, it was all for one and one for all. I would have had to uncheck us in, check us back in to add a bag. This meant we would have lost our place in the check-in line.

Here’s the thing, I had paid for priority boarding which guaranteed us a spot in the first group so I really could have added the bag come to think of it. But, being that it was late at night, when the warning came up in red letters with an exclamation point, I hedged and said forget it.

Here is an option that would have worked. When I was checking us in, I could have only checked in three of us and left one of us not checked in. This would have allowed baggage flexibility, I assume. It’s not a huge thing, but the checked bag non-flexibility took me by surprise. If you’re an obsessive deliberator like me, going on a long trip and not too sure what to bring, it’s good to know the policies beforehand. I had assumed I could go back to add a bag since I went back to add priority boarding a couple weeks after I purchased our tickets. Now, I know.

About the extra bag, my daughter carried her bag on the plane, plus a cloth bag with snacks. Snacks are another issue. See at the airport post.