A Perfect Day After Landing At North America’s Best Airport

An airport with just one terminal, no tram, zero VIP lounges and woeful public transportation options is the best in North America, according to the Airport Council International. Last week, Indianapolis International Airport beat out every other large facility on the continent for the top Air Service Quality award for 2012. The results are based on passenger satisfaction, and IND won for the second time since opening in 2008.

If you’re scratching your head, that means you’ve never been to IND. The first thing you notice upon landing is that the architects didn’t stop designing at the back of the terminal. Most airports greet arrivals with a cluttered mess. IND makes a striking first impression with a towering, glassed-in terminal overlooking the tarmac.

Inside, the space is contemporary, bright and calm. The layout is so intuitive that you rarely look for signage. You can see outside from every spot except the restrooms. Many of the restaurants are satellites of better local independents. There’s none of that stale, claustrophobic, generic feeling common to airports, nor is the scale so massive that the place feels deserted.

If you’re renting a car, you don’t need to board a van or shuttle – all of the vehicles are parked in the adjacent garage. You get in and out of the airport quickly and see some bold art installations along the way.

But even gorgeous airports never transcend their function. At best, they manage not to ruin a trip. So after landing at the continent’s best airport, then what?

Indy is in the midst of an urban renaissance, and you don’t see it coming. I’m a local, and here’s how I show off my town to guests.

%Gallery-183028%Walk or bike the Indianapolis Cultural Trail, a brand-new, $63 million path. While most recreation trails lead out of town, where people can exercise on a stretch unbroken for miles, Indy’s does the opposite – the pretty promenade laces through the heart of downtown, replacing 8 miles of sidewalks. It passes every major attraction and cuts through every neighborhood.

You can rent wheels at the Indy Bike Hub and spend two hours getting an overview of the city from a bike seat. The trail connects to another one that runs along the back wall of the Indianapolis Zoo, and sometimes the animals make themselves heard. Make pit stops at the Central Library for the best view of the city from the sixth floor, and at the NCAA Hall of Champions museum, kicking off the 75th anniversary celebration of March Madness this month.

Ride to Fountain Square, Indy’s hipster core, and find the special stoplight for bike traffic. Stretch your legs by getting lost inside the Murphy Building, a loveable shantytown of small art galleries and studios. Make sure to find People for Urban Progress‘s quarters and buy the best souvenir in town: tote bags, iPad cases and wallets made from either salvaged Super Bowl signs (right) or the fabric roof of the city’s former football stadium.

Have lunch on up-and-coming Virginia Avenue, which connects Fountain Square to downtown. Go locavore gourmet at Bluebeard (below), a hot new restaurant that pays tribute to native son Kurt Vonnegut, or street Mexican at Tortas Guicho Dominguez y El Cubanito.

Next, it’s on to Speedway, home of the Indianapolis 500 in May. An influx of European racing teams has added a stylish subculture to the gritty town. At the new Dallara IndyCar Factory, sign up for a ride in a real open-wheel racecar – it costs only $30 for a spin through city streets, which is a bargain compared to the $499 ride on the Indianapolis Motor Speedway itself.

If there’s no time to tour the state-of-the-art factory and try out the racing simulators, at least get espresso at Lino’s Coffee, an Italian import inside the building. You might find yourself in line behind a former Indy 500 champ.

Not far away is the Indianapolis Museum of Art, one of the 10 largest encyclopedic art museums in the country. In the last few years, the IMA has built a significant contemporary art collection; the curator represented the U.S. at the 2011 Venice Bienniele, a huge honor in the field. A big part of the renaissance is 100 Acres (below), a new contemporary sculpture park on the museum grounds. Here, installations are integrated into woods, meadows, and lake. You’ve never seen a fishing pier like the one here. It’s hard to believe that admission to both the park and museum is free. Like I said, you don’t see it coming.

[Photo credits: Airport exterior, Graeme Sharpe via Flickr; airport window, Askpang via Flickr; bikers, courtesy Indianapolis Cultural Trail; tote bag, courtesy People for Urban Progress; restaurant, courtesy Bluebeard; 100 Acres, from top: courtesy Indianapolis Museum of Art; The.Urbanophile via Flickr]

New Aviation Technology Brings Safer Travel Today, Looks To Future

Commercial aviation technology has come a long way since its first flight in 1914, a 23-minute flight between St. Petersburg and Tampa, Florida. Along the way, a great amount of the technology in today’s aircraft, enabling travelers to fly around the world, was developed right here in the United States. That tradition continues with some recent advances, in use right now or on their way, that address current needs and future concerns.

In Alaska, landing a commercial aircraft has its unique challenges. Mountains surround the airport in Juneau; Sitka’s small runway or Kodiak’s strip that ends at the side of a mountain have first officers watching the captains-only landings.

“The weather around here can be unpredictable,” said Clarissa Conley, the F.A.A. manager for Juneau International Airport in a New York Times report. “You name it, we’ve got it. And the terrain can make flying here pretty challenging, particularly when visibility is low.”

Addressing that specific issue of today, Alaska Airlines developed satellite guidance, a navigation technique that made landing at Alaska’s airports far safer and is a big part of the Federal Aviation Administration’s plan to modernize the nation’s air traffic system.Meanwhile, looking to the future, NASA is about to wrap up a three-week flight test of biofuels that began on February 28. Called the Alternative Fuel Effects on Contrails and Cruise Emissions (ACCESS) research, NASA is flying a DC-8 “flying laboratory” out of its Dryden facility, doing tests on biofuel that promise to collect data on emissions, engine performance and contrails. NASA does that by flying one of their Falcon jets as close as 300 feet behind the DC-8, mostly over restricted airspace.

But an AVWeb post notes NASA saying that “if weather conditions permit, the Falcon jet will trail commercial aircraft flying in the Southern California region, in coordination with air traffic controllers.” NASA does say that if following a commercial airliner, the distance will be ten miles between aircraft.

The NASA study and similar investigations by the European community hope to reduce dependence on fossil fuels and, in turn, reduce emissions by the commercial airline industry.




[Photo credit – Flickr user Niels van Eck]


Money-Saving Strategies From Other Places That Work For Airports Too

As much as we might not want to admit it, many of us enjoy the whole process of flying. Maybe it’s the thrill of the hunt when exploring a complex matrix of flights, airlines and prices. Perhaps exercising the survival skills that find power for electronic devices we bring along satisfies a primitive need. Whatever the reason, we like to fly. Some travelers like to fly so much that we spend more than we need to. A good battle plan combined with budgetary prowess learned from other activities can go a long way.

Eat before arriving
Frugal grocery store shoppers know that arriving hungry can lead to impulse buying, and most don’t even eat what they select until later. Arriving at the airport famished, maybe a bit earlier than normal to make up for sequester-induced lines, has trouble written all over it. Airport food courts are grounds for impulse buys. Forty pounds ago, I used that as an excuse to overdose on food I would have had serious guilt issues with if consumed elsewhere. A decent airport app like FlySmart can offer healthy suggestions.Bring an empty water bottle
Heading out on a hike, camping or just the drive to work, eco- and budget-friendly travelers bring a reusable water bottle. Head to the airport and many forget or don’t know that the same reusable bottle will indeed make it through the security screening process. In most cases, the $4 bottle of water at the conveniently located kiosk by the boarding gate costs more than a whole bunch of reusable water bottles. Concerned about the taste of that tap water found after screening? Go crazy and buy a self-filtering water bottle.

Let an expert help
This could be the “insert name of travel agent here” part of the story and, for many, that might be a good idea. Those comfortable with using an attorney for legal matters, an accountant for taxes or even a good mechanic for auto repairs could easily buy into that notion. For air travel, many of the sources we feature here like AirFareWatchdog, Kayak and others can go a long way to maximizing savings on airline fares – obviously a big ticket item in the whole scheme of things. Better yet, ask a local travel blogger based out of your hometown airport. Odds are they have it down to a science.

Leave time for the satellite lot
When going to a concert, major sporting event or local convention center, penny-wise drivers park remotely, realizing that convenience equals higher prices. Parking close to the terminal at almost any airport will cost dearly compared to the price of a secure, remote lot. AirportParking boasts savings of up to 70% off the price of terminal parking, and allows reservations and payment in advance. In Orlando, for example, terminal parking is $10 per day; remote parking from a number of lots is less than half the price.

The whole idea of applying money-saving strategies learned from other activities to air travel comes with a bonus too. We’re already comfortable with the process so applying does not require learning a new skill or forging a new path where no one has gone before.

Looking for some other money-saving ideas to use when at the airport? Check this video:


[Photo credit – Flickr user Grant Wickes]

Speed Through Airport Security Checkpoints, One Way Or Another

As airport security checkpoints get more crowded and lines get longer, travelers are arriving earlier than ever to make that flight on time. Arrive late; miss the flight. Once at the gate, passengers may wait longer than normal as airlines juggle the start of boarding with actual anticipated takeoff time. Keeping passengers in the aircraft or on the ground too long may result in a hefty fine. While the aircraft may be ready and the flight crew willing, passengers may face delays beyond their control caused by budget cutbacks.

Frequently flying out of Orlando International Airport (MCO), I see crowds on most days at just about any time as vacationers come in town to visit Walt Disney World, Universal Studios or any one of a number of central Florida attractions. Frankly, the thought of the process being slowed down by budget cuts is terrifying to those who work out of that airport.

How terrifying? Enough to make frequent fliers re-think their game plans and look for new ways to expedite the boarding process.

Take The Express Lane
I recently re-joined CLEAR, the biometric fast pass through security at MCO. I had been a member in 2005 when the service had over 200,000 members. But shortly after a laptop with the names and detailed information of 33,000 CLEAR customers was reported stolen in 2008, the service shut down. Starting back up in 2010, I had thought about joining again but was a bit apprehensive about the whole program and lines seemed to move along pretty well at MCO anyway.

Then came talk of sequestering, budget cuts and TSA downsizing, which quickly reminded me just how much I hate lines, slow people and inefficiency. Example: On a rolling sidewalk at the Minneapolis/St Paul airport, clearly marked stand to the right, walk to the left, I made a point of educating our children that “there is no ‘mosey’ lane kids.”

Primed to take the bait of a LivingSocial CLEAR trial offer ($18 for three months, spouse included), we stopped by the CLEAR kiosk not long ago to complete registration. I answered a variety of security questions and gave prints of fingers and thumbs, along with a retina scan and a copy of my passport and driver’s license. The process took about five minutes. From what I could see, that was far longer than those observed going through the CLEAR security checkpoint.

Stopping briefly to verify their identity then right on through the normal x-ray scan without any wait has the potential to save passengers time. One TSA officer told me, without hesitation, that amount of time could be “hours if staffing is reduced.”

The main drawback with CLEAR is that it is only offered in a few airports. Besides Orlando International Airport (MCO), CLEAR service is available at Denver International Airport (DEN), San Francisco International Airport (SFO), Dallas/Fort Worth International Airport (DFW) and Westchester NY Airport (HPN).

Will I keep CLEAR after the three-month trial? Hard to say; at an annual rate of $179 per person, frequent fliers working out of a CLEAR-enabled airport will probably have no trouble justifying the price. As reports of actual government cutbacks cause longer lines, even less-than-frequent fliers could suddenly become interested, as I was.

For travelers not based by a CLEAR-enabled airport, there are other options though. To get there, we need to start by thinking outside of the United States.

Global Entry Program
International arrivals can speed up the process of entering the United States by using automated kiosks at most major U.S. airports via the Global Entry Program. I signed up for this one too because I have several international flights coming up in the next few months. The $100 fee is good for five years.

One of several Customs and Border Protection (CBP) Trusted Traveler Programs, including SENTRI (expedites crossing between the U.S. and Mexico), and NEXUS (expedites processing between the U.S. and Canada), Global Entry requires a fairly detailed online application to begin.

You’ll need your valid passport, driver’s license and a clean criminal record to get conditionally approved. A face-to-face appointment at an airport processing center completes the application.

TSA Pre✓
The TSA Pre✓ program allows some frequent fliers, invited by their participating host airline (Alaska Airlines, American Airlines, Delta Air Lines, United Airlines or US Airways), along with those enrolled in a Trusted Traveler Program, to speed through the airport screening process for domestic flights.

Odds are that if you qualify for the program through an airline, you already know about it. Those who don’t make it via airline invitation can back up to the Global Entry Program, pay the $100 for five years and enjoy the benefits.

Once enrolled in one of CBP’s eligible Trusted Traveler Programs, like the Global Entry Program mentioned above, air travelers are automatically qualified to participate in TSA Pre✓ when flying a participating airline at a participating airport.

To make that work, once signed up for a Trusted Traveler Program, travelers provide their Trusted Traveler account number in the “Known Traveler Number” field when booking travel.

That number, along with reservation information goes into TSA’s Secure Flight system and enables access to the TSA Pre✓ line at participating airports by embedding a secret code in boarding passes.

In addition to a faster lane, TSA Pre✓-approved travelers can leave their shoes, light outerwear and belts on and keep their 311 liquids packed away. Laptops and small electronics no longer have to be removed either. The program is no guarantee of expedited processing, as TSA will continue random checks, but it sure can’t hurt.

Orlando International Airport where I am trying the CLEAR membership is one of those airports.
Observing both the CLEAR line and the TSA Pre ✓ line, CLEAR seems to be the winner for speed. We’ll find out as we test both over the next few months.

[Photo Credits- Flickr user alist – tsa.gov – Chris Owen]

TSA To Permit Pocket Knives And Golf Clubs On Planes (But Still Not Liquids)

Starting April 25, the Transportation Security Administration (TSA) will permit small knives and most sporting good equipment on planes in carry-on luggage, a new security conference held today revealed.

Bloomberg reported that the change is to conform with international rules, citing that travelers will be able to carry on knives with “retractable blades shorter than 6 centimeters (2.4 inches) and narrower than 1/2 inch at the widest point,” and that “the agency is moving away from uniform procedures that apply to every passenger and toward efforts to perform background checks on passengers before they arrive at an airport.”

Larger knives and items such as box cutters and razor blades must still be checked.

Sport equipment is also on the updated list of items allowed in carry-on luggage, including hockey sticks, ski poles and up to two golf clubs. Many baseball and softball bats will still be prohibited, but lightweight plastic, wiffle and novelty bats will be excluded from the ban.

The organization has not relaxed its ban on liquids over 100ml, however, and isn’t likely to do so anytime soon.

This is, of course, mildly disconcerting to the already nervous traveler – what golfer travels with just two clubs? Who carries hockey sticks on a plane? Do they fit in the overhead compartment? Couldn’t you do just as much damage with a five iron as you could with a baseball bat?

“These are popular items we see regularly,” agency spokesman David Castelveter said. “They don’t present a risk to transportation security.”

What do you think? Will you now be bringing your putter and pocketknife on the plane?

[Image Credit: redjar]