Crime in Mexico: cruise passengers robbed at gunpoint

Crime in Mexico has caused cruise lines to carefully assess whether or not they should be bringing business to the country. Recently, the situation has been improving as narco drug lord activity remains focused in areas where cruise passengers do not travel, and some of the world’s biggest Carnival celebrations ended this week without incident. Nevertheless, twenty-two cruise passengers recently robbed at gunpoint on a normally safe ship-sponsored shore excursion, is causing the travel industry to take another look at safety.

It’s not the first time cruise passengers have been robbed at gunpoint — that also happened in November of 2010 on the Caribbean island of St. Kitts.

“At the time of the robbery, the passengers were traveling to the Brimstone Hill Fortress, a well-visited UNESCO World Heritage Site on the southern Caribbean island,” reported CruiseCritic. The article reports that masked gunmen “put a tree across the road to block the bus.”

On a Celebrity Cruises ship-sponsored tour, the excursion was canceled indefinitely pending the outcome of the investigation. No one was harmed, calls for increased security went out, and law enforcement in St. Kitts pointed to their nearly spotless record of being a safe destination for travelers.

Thursday’s incident happened in Puerto Vallarta, when passengers who came ashore from Carnival Splendor were robbed while on a ship-sponsored tour. Held at gunpoint, they were “stripped of cameras, watches and other valuables they had with them,” reports Informador. Here too, no one was harmed, calls for increased security went out, and the Shore Excursion, a seemingly harmless nature walk, was canceled pending investigation.

“Carnival also apologized to the passengers for the ‘unfortunate and disturbing event’ and said it is working with passengers to reimburse them for lost valuables and assist with lost passports or other forms of identification,” said CruiseCritic.

The incident once again raises questions about the safety of tourists in Mexico, an ongoing matter that concerns not only cruise lines, but hotels, resorts, and pending spring breakers set to go south of the border within the next 30 days.Earlier this month, The U.S. State Department issued a new travel warning for Mexico, superseding last April’s warning. Cartel violence stemming from drug trafficking, specifically, violent struggles among the criminal organizations for control of trafficking routes, has resulted in a rising number of carjacking’s, kidnappings and gun battles throughout Mexico.

“U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter TCOs (Transnational Criminal Organizations) which engage in narcotics trafficking and other unlawful activities throughout Mexico,” said the State Department in the new warning posted on their website.

Though crime is nothing new for Puerto Vallarta. Not quite a year ago, in May of 2011, Leonard Schell, a Canadian father of two, was stabbed 25 times in his Puerto Vallarta home and robbed of about $13,000, bank cards, and passports, as CTV.ca reported. “They cut him from his lip to his throat. It’s terrible, and just to rob money,” said Elba Ruiz, Schell’s wife.

Still, Mexican tourism officials claim they are the victims of an unfair media focus, concentrating on isolated incidents, not typical of what visitors to Mexico commonly experience.

Rodolfo Lopez-Negrete, chief operating officer of the Mexico Tourism Board wants to prevent more scare-off-the-tourists bulletins such as one released in March 2011, when the Texas Department of Public Safety bluntly told travelers to, “Avoid traveling to Mexico during Spring Break and stay alive.”

“We believe that these travel alerts are too broad-based and making very blind statements about Mexico that do not reflect the reality,” Lopez-Negrete said at the time.

Really? Tell that to the 22 tourists robbed at gunpoint in Puerto Vallarta this week.

This latest incident of crime involving tourists in Mexico adds yet another legitimate reason for travelers to stay away from Mexico or at least exercise extreme caution when visiting.

Hotel guests and cruise passengers will have added concern as they normally experience a destination through a sponsored tour or excursion, promoted as the safe way to go. Tour operators are said to be vetted by the hotels and cruise lines, implying they are safe to travel with.

Hotel guests get picked up and dropped off at their safe hotel, for the most part without incident. Cruise passengers know that if the locally operated tour runs late, the ship will wait for them. Those going ashore on their own take a risk using unapproved operators. If their tour runs late, the ship will leave without them. But most of those also end with great memories of a beautiful destination they may want to visit again.

It’s a hot-button topic with Gadling readers as well, causing a variety of comments both in support and against travel to and in Mexico.

In response to a photo gallery run not long ago titled Mexico’s Safest Destinations, one reader commented:

“It was not the sight of 4 armed guards loading ATM machines that scared us but the fact that we were drugged at our resort and my husband ended up in a Mexican ICU, I can tell you first hand as a nurse, YOU DO NOT WANT to get sick in MEXICO.”

Considered safer than Mazatlan, where cruise lines have abandoned all calls, Puerto Vallarta continues to get ships calling from a number of lines and has a brisk hotel business. But, like the caution they urge about Mazatlan, the U.S. Department of State warns, “You should also exercise caution when traveling at night outside of cities in the remaining portions of this state.”

Readers disagree here too with one commenting:

“Puerto Vallarta is safe!? lmao I was chased back to my hotel by three drunk Mexicans throwing rocks at my head for no reason while I was on vacation. I thought it was safe and this was 6+ years ago.”

Still, many Americans and Canadians travel to and live in Mexico, without incident. Another reader, a New Yorker who lives in Mexico during the winter, has a different take on safety in Mexico:

“(I have) been coming to Mexico since 1970, never had a problem. Have owned a home in Cozumel for 6 years. My wife and I live here winter and spring, then summer and fall in Upstate NY I’ve told many of my NY friends it’s safer here than going a NY mall on a weekend. If you don’t go looking for trouble it won’t find you. But don’t let the word get out too much, we don’t want our beautiful little island to change.”

It’s a long, ongoing battle between those in favor of travel to Mexico who love the place and those against who urge caution; one not likely to end any time soon.


Flickr photo by HBarrison

Five Leap Year travel deals worth a look

Travelers taking advantage of Leap Year travel deals might get some of the best bargains, discounts, and special offers available. Travel agents are out in full force this week, and through the end of the month, with special bargains on some of the most popular destinations, properties, and travel options.

“Whether you’re a bona fide ‘leaping’ born on Feb. 29 or just a bargain hunter looking for an excuse to hit the road, plenty of hotels and resorts are trotting out incentives in honor of next Wednesday’s Leap Year Day,” says USA Today.

  1. Frontier Airlines is offering a Leap Year sale with a limited number of seats, a seven-day advance purchase requirement, and a few blackout dates. Sale fares need to be booked by 11:59 p.m. Feb. 29 for travel now through May 9, 2012. Typical deals: $60 from New York to Milwaukee; $101 from Dallas to Denver; and $99 from Los Angeles to Philadelphia.
  2. Florida Marriott properties have Leap Year perks with their “Stay Here, Fly There” promo at participating JW Marriott, Renaissance Hotels, and Marriott Resorts for two nights over February 28 and 29. The Deal: Get $100 in resort credit along with two, free companion airline ticket vouchers when purchasing two tickets. Taxes are extra. Booking deadline is February 27.
  3. Kimpton Hotels in Virginia has a celebration of Leap Year where travelers can get a jump on spring vacation plans with a 29 percent discount at Kimpton’s three Virginia hotels. The 24-hour “Leap into Spring” sale will take place on Wednesday, February 29, 2012.
  4. Mammoth Mountain ski resort in California has Leap Year babies staying free the night of Feb. 29. The promotion is good at the Mammoth Mountain Inn, Juniper Springs Resort, The Village Lodge, and Tamarack Lodge and Resort, and a valid ID showing proof of the Leap Year birthday is required at check-in.
  5. Carnival Cruise Lines has select rates up to $400 cash back per stateroom, and free upgrades on virtually all sailings from March through December 2012. Book between Monday, February 27 and Thursday, March 1. Carnival is also giving up to $400 cash back per stateroom for 12-day European sailings, and up to $300 cash back per stateroom for their 15-day Transatlantic sailing.




Flickr photo by Foxtongue

Best Strategies for Hotel and Airline Loyalty Programs

Working loyalty programs for airlines, cruise lines, hotels or rental car agencies can be tricky business. Core benefits of one program are often overshadowed by promotional offers from another. Navigating our way around them in an organized manner to get the most benefit, then keeping track of what we earn can take a lot of time that few are willing to invest. Those who do not travel all that much often find themselves belonging to a bunch of programs with little value racked up on any of them. Still, the benefits of being a member can be worth our time, even for an occasional traveler, armed with the right strategy.

“To make sure you get more benefits, either in free flights or elite traveler perks, consolidate your miles into as few airlines as possible,” recommends iFly. “The more miles that you can build on one card, by using that airline or its partners, the faster you get your rewards.”

That strategy works for hotel chains as well and focusing on programs that offer more can help. Third-party web sites like FindTheBest rank airlines, hotels and others for us, consolidating benefits, perk thresholds and more to easily see which programs are a good fit for an individual’s travel profile.

“At FindTheBest, we present you with the facts – stripped of any marketing influence – so that you can make quick and informed decisions. We present the facts in easy-to-use tables with smart filters, so that you can decide what is best,”says FindTheBest on its web site.

Once points start coming in, another helpful website, AwardWallet, can make keeping track of them easy. AwardWallet is a free service that helps us manage reward balances, supporting over 400 loyalty programs. AwardWallet is also used by businesses to manage their corporate reward balances.

Loyalty pays off, but as new offers come along, getting in on them can be to our advantage as well. Another site, BoardingArea, features the latest offers for airlines, hotels and more.

Occasional travelers can also benefit from being a part of a loyalty program at work. Hotels are going after businesses with bonus programs that give top-tier benefits, normally reserved for heavy users to occasional travelers signed on under the company program.

Best Western, for example, has a new Business Advantage program where members get an across-the-board 10 percent discount off the hotel’s lowest rate, automatic elite-level membership benefits and a 10 percent bonus of all the points earned. When these programs initially roll out, expect extra value too.

A special bonus offer through April 8 gives Best Western Business Advantage participants who stay with the chain just one night during its Spring Promotion a free membership to Trip It Pro (normally $49), a personal program that helps business travelers keep track of their trips and their rewards.

Frequent traveler programs are a hot topic and relationships with hotel loyalty programs run deep, often causing members to lie, cheat or pose as someone else to get ahead said a survey Gadling reported on earlier this month.

In a survey by Starwood Preferred Guest respondents said they would try subterfuge to get upgrades and were not above telling little white lies to get a better hotel room or a hotel/airline travel upgrade,” Starwood said in TravelAgent. Nearly half of respondents claimed they would pretend it was their honeymoon to get an upgrade. 25 percent would pretend they had a family emergency and 20 percent would pretend to be someone important.

All they really had to do was have a strategy for their loyalty program participation that included joining the right program, keeping track of awards and taking advantage of other offers that may come along.



Flickr photo by Larry Johnson

The adventures of the island interns

The Adventures of the Island Interns is a new online travel video series following the life-changing journey of Ben Brown and Luke Hansen, winners of the first-ever Island Intern Contest.

Held last Spring and hosted by Amble Resorts, the eco-development company searched for an intern to live on the site of their flagship eco-development, Isla Palenque, a 400-acre private island/ecotourism playground featuring twelve beaches, volcanic bluffs and abundant wildlife.

This week, the first episode, “The Opportunity of a Lifetime,” shows the excitement and life-changing outcome of the Island Intern Contest that sent Hansen and Brown to live on tropical Isla Palenque, Panama for six weeks last summer to document their experience.

This contest is part of Amble’s mission to shine a light on emerging destinations like Panama’s Chiriqui province while emphasizing the importance of preserving the world’s most spectacular natural and cultural wonders.

The 12-part online travel video series will be released Mondays.


Photo: Amble Resorts

Couple to visit most of planet on 424 day tour

Darren and Sandy Van Soye, a couple from Southern California, have started on a global adventure to raise awareness about world geography and make the subject more accessible to children. Visiting fifty countries on six continents in 424 days, they will share the journey with more than 700 classrooms representing 50,000 students.

“Our dream is to educate children about geography and world cultures so we’ve planned the ultimate trek around the world to do just that,” said Sandy Van Soye.

Chronicling the journey on their TrekkingthePlanet web site, they were inspired to plan the year+ trip after experiencing first-hand the positive impact of a previous family journey around the globe. Traveling a total of 12 legs by rail, bus, air and ship, they plan to see some of the most remote and unspoiled places in the world, by visiting sites of cultural and natural significance, to instill a greater awareness and curiosity about Earth geography in as many people as possible.

To make efficient use of their time and set an eco-friendly travel example, several legs of the journey will be traveled using Princess cruise ships.

“We wanted to use cruise ships as part of our travel method because they offer an efficient way to reach all the different stops on our voyage while minimizing our global footprint,” said Sandy in a statement.

Their full at-sea travel itinerary incorporates five different Princess Cruises voyages, totaling 96 days sea. Both the first and last legs of their journey, plus three legs in between, will be aboard a Princess cruise ship.
“We frequently hear stories from travelers who cruise to accomplish a goal – from celebrating milestones with family members to crossing something off their bucket list,” said Jan Swartz, Princess Cruises executive vice president. “Sandy and Darren are a great example of how cruise travel can be both relaxing and rewarding. We’re inspired by their story and we’re honored they’ve chosen Princess to help them achieve their trekking goals.”

Their full 424-day itinerary is available on their web site, where they will be journaling their trip and fans can also follow them on Facebook.

The Van Soyes will complete their global journey in March 2013.


Flickr photo by epitomized1